Robohelp 8 Crashes on Generate

Hello,
I am doing a very large project file that has a lot of .pdf baggage files. The individual topics are imported .html files. Currently I am taking a old database (non Robohelp) and putting it into Robohelp 8 (it is up to date).
When I go to compile (locally), Robohelp will attempt to compile and then close immediately. This happened once before, and I found the cause to be a bunch of broken links, I delete the .html file that was causing it and it would compile. However, this is very time consuming as I have to keep starting from the beginning, unless I compile/backup every so often.
Is there particular things I could look for to make it not crash? For example, renaming the .PDF files that have symbols or spaces? I have no doubt that it is something within the files, I would just like to pin point what causes this. The pages are mainly just text and links to PDF's (baggage).
Thanks,
Nathan

Hey Rick,
Thanks for the welcome . I noticed a lot of the document names with (& , - _, .), I know for sure it doesnt like % and &. I guess Im going to have to go slow and just rename all these documents, do a section, compile/backup and keep doing that.
Nathan
Edit:
Here is an example of one of the names of the PDF's:
Ant,Roach&SpiderKiller2-LABEL-9688-230-FEB06-HG-11-10020-14OZ.pdf

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Wayne Kroger
State Street Corporation
SQA-Princeton
(609) 580-6264
mail to: [email protected]
The information contained in this email and any attachments have been classified as limited access and/or privileged State Street information/communication and is intended solely for the use of the named addressee(s). If you are not an intended recipient or a person responsible for delivery to an intended recipient, please notify the author and destroy this email. Any unauthorized copying, disclosure, retention or distribution of the material in this email is strictly forbidden.

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=============================================================================
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
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<meta http-equiv=Content-Type content="text/html; charset=utf-8">
<meta name=Originator content=ImportMif>
<meta name=OriginalFile content="C:\CVS\doc\integrator\6.0.0.0\RoboHelp\CIS_RH\IDE\ide3.fm">
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<meta name=generator-major-version content=0.1>
<meta name=generator-minor-version content=1>
<meta name=filetype content=RoboHelp>
<meta name=filetype-version content=1>
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<div style="text-align: center;" align=center>
<implicit_p><img id=15 src="ide300016.jpg" style="width: 320.999pt; height: 238.499pt;"
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<implicit_p><img id=16 src="ide300017.jpg" style="width: 314.249pt; height: 149.250pt;"
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<implicit_p><img id=19 src="ide300020.jpg" style="width: 264.000pt; height: 94.499pt;"
width=352 height=126 border=0>
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<implicit_p><img id=20 src="ide300021.jpg" style="width: 320.999pt; height: 238.499pt;"
width=428 height=318 border=0>
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<implicit_p><img id=21 src="ide300022.jpg" style="width: 320.999pt; height: 238.499pt;"
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Started a new RH project.
Changed the image conversion to not use Distiller. This resulted in no problems whatsoever, but the graphics quality is not acceptable.
Converted a chapter with no graphics. No crashing.
Tried using Distiller, but created .gif instead of .png. Still resulted in an immediate crash.
Deleted the CPD file after each crash.
Observed Distiller and looked for error messages in the log. There are none. It looks like 2 -3 graphics are converting before the crash. I went to the temp folder where these are being distilled but could not really make sense of what's there... there are 2-3 PDFs of my images in each temp folder. There's a temp folder for each time I crashed.
OK I admit I am really worried about this new issue.
Alexandra

PrP crash report generated when program closed in normal manner

Just today a Motocross project Ive been working on for 2 weeks is acting a bit strange. Whenever I quit the program in a normal manner, 15 seconds later I get the "Crash report generated" screen. The only thing I have done to the project recently is I went in and cleared the caches prior to switching from Preview using Prores back to MPEG I frame. I have had no problems rerendering the timeline or anything. But this error screen is kind of spooking me a bit.

Never mind. After posting this entry to the forum it stopped.

Why does Robohelp 9 crash several times a day?

Using TCS 3.5 with Framemaker as single source for Webhelp. Robohelp 9 crashes on a regular basis when I update.This happened with Robohelp 8 and now with 9. Very counter-productive! Very annoying. If there is a way to avoid this (other than Adobe fixing the problem), I'm interested in hearing it.
I'm simply trying to fix a style mapping problem (which Robohelp doesn't seem to want to do either).

More details on your environment & how your project is set up might help. Is the FM source linked? Does it happen with a new project?

My MacAir has to go in for hardware repair, and I was told that if diagnostics couldn't trigger the error, it would be returned to me to guinea pig the specifics with a log. Why can't the crash reports generated by the computer itself be used?

My MacAir has to go in for hardware repair, and I was told that if diagnostics couldn't trigger the error, it would be returned to me to guinea-pig the specifics with a log. Why can't the automatic crash reports generated by the computer itself be used? I would think they would be the most accurate and specific record of incidents, and could easily be identified with the computer serial number. What am I missing in this scenario?

What you're missing is that diagnostics software doesn't cover everything in any laptop made by anyone.
Intermittent problems, and genuine hardware induced faults typically, or course, are hard to pinpoint.
jet fighter planes contain 1000s of sensors and multimillion dollar live diagnostics and still can't "see" more than 60% of hardware potential faults.
Lucky you, the Air however contains extremely few parts, there isnt much to diagnose on one.
The Air contains 90% fewer parts than a typical laptop from a mere 7 years ago.

Robohelp 8 Crashes on Generate

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