Rubber bottom macbook

The rubber bottom of my late 2009 model Macbook is beginning to bubble up and fall off.. I took it to the genius bar because I saw online about the replacement program for the rubber bottoms. The guy that helped me told me a didn't qualify for the repair so I just accepted it and went on my merry way. When I got home I got back on the website and saw that I should qualify  so I requested an at home repair kit thingy.. on the repair status it says processing replacement.. Does that mean i actually did qualify after all and the guy at the store didn't know what he was doinG? And if so how long does it take to deliver because it's been in the processing replacement step for about 2 weeks now..  any suggestions will help!!!! im extremely aggravated I had to drive 45 min to an apple store and be turned away just to find out when I get home that I do indeed qualify! HELP ME

I would take the MB back to the Apple store this time and let them take a look at it. As you saw in the other thread, mine fits nice and snug and won't let and dust or dirt in. It looks like it was installed at the factory.
There is nothing else anyone here can do for you.
Good luck.

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