Runtime Errors in Portal

Hi,
When I click on the menu in Portal (assume it as material creation), it display a screen with some runtime errors.
- Unable to start the application. Contact help desk # xxxxxxxxxxxxx .
My question is from where do we get these runtime errors. Where could we see the list of runtime error in portal.
Thanks.

Hi,
This is related to iviews and backend system configuration.
Please check the configuration related to the iviews.
If it does not solve your problem, please explain more briefly
Regards,
Bala.

Similar Messages

Runtime Error in Portal Application

Can any body help me in resolving the following runtime error in portal application, (Netweaver Version : 7.0)
Full Message Text
03:21_21/09/11_0002_6275851
[EXCEPTION]
java.lang.NoClassDefFoundError: org.apache.commons.httpclient.methods.RequestEntity
at java.lang.J9VMInternals.verifyImpl(Native Method)
at java.lang.J9VMInternals.verify(J9VMInternals.java:69)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:131)
at java.lang.Class.forNameImpl(Native Method)
at java.lang.Class.forName(Class.java:152)
at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:228)
at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getComponentInstance(PortalComponentItemFacade.java:160)
at com.sapportals.portal.prt.core.broker.PortalComponentItem.getComponentInstance(PortalComponentItem.java:732)
at com.sapportals.portal.prt.component.PortalComponentContext.getComponent(PortalComponentContext.java:103)
at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:242)
at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:271)
at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)
at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)
at com.sapportals.portal.prt.connection.PortalRequest.getRootContext(PortalRequest.java:488)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:607)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:540)
at java.security.AccessController.doPrivileged(AccessController.java:246)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:423)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:219)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: java.lang.ClassNotFoundException: org.apache.commons.httpclient.methods.RequestEntity
Found in negative cache

Hi,
this exception seems caused by a missing interface org.apache.commons.httpclient.methods.RequestEntity. Please the following ones:
http://www.jarfinder.com/index.php/java/info/org.apache.commons.httpclient.methods.RequestEntity
Br,
Javier

Runtime Error in Portal

Hi All,
In one of my iviews, i need to set an input filed as of Pull Down type. Now there are 2 options available either to set the input field as a Dropdown or as a Pull down.
When i use Dropdown its working absolutely fine, but when i change it to Pull Down type its showing an error as follows:
Portal Runtime Error
An exception occurred while processing your request
Exception id: 01:14_20/06/08_0037_6865850
See the details for the exception ID in the log file.
Its coming properly when i preview the page and when i assign the page to my user id. But when i try assigning it to some other user, and when that user logs in its giving an error.
Is it some problem with the permissions to the user??
What should i set in the permissions then??
Any helpful answers will be surely rewarded. Please reply ASAP.
Thanks & Regards,
Becky.

Hi Becky,
Please check if the the iview that you are assigning it to another user has everyone group or super admin rights. Open the iview in question and check the permissions and let me know what you find.
Also, in the mean time you can paste a copy of your log file.
Cheers,
Sandeep Tudumu

DynPage - Runtime error in Portal

Hi
Have the following code in a DynPage application.
public void doProcessBeforeOutput() throws PageException {
... other code here
IPortalComponentRequest request =(IPortalComponentRequest) this.getRequest();
com.sapportals.portal.security.usermanagement.IUser user =
 (com.sapportals.portal.security.usermanagement.IUser) request.getUser().getUser();
 IResourceContext ctxt = new ResourceContext(user);
 RID rid = RID.getRID("/documents");
There are no compilation errors.
Have created a Iview in Portal. On execution of Iview following error is shown
Portal Runtime Error
An exception occurred while processing a request for :
iView : DynPageProject.M_Test
Component Name : DynPageProject.M_Test
com/sapportals/portal/security/usermanagement/IUser.
Exception id: 11:14_04/03/08_0051_3930150
See the details for the exception ID in the log file
All imports are ok. What could be the error in the code ?
Content of Portalapp.xml
<?xml version="1.0" encoding="UTF-8"?>
<application>
<application-config>
 <property name="PrivateSharingReference" value="com.sap.portal.htmlb"/>
</application-config>
<components>
 <component name="M_Test">
 <component-config>
 <property name="ClassName" value="com.mil.M_Test"/>
 </component-config>
 <component-profile/>
 </component>
</components>
<services/>
</application>
The error log says
Caused by: java.lang.NoClassDefFoundError: com/sapportals/portal/security/usermanagement/IUser
How to resolve this ? I am doing the development using NWDS.
Regards,
Sumant
Edited by: Sumant Mujumdar on Mar 4, 2008 11:12 AM

Hi,
 Declare service reference for the usermanagement and sharing reference for KM service in portalapp.xml
<application-config>
<property name="SharingReference" value="knowledgemanagement"/>
<property name="ServicesReference" value="com.sap.portal.usermanagement/>
</application-config>
Also add all these jars into PORTAL-INF/lib folders and also as external jars in build path. That will solve NoClassDefFound problem.
Regards,
Harini S
Reward points for helpful answers

Portal Runtime Error after Portal SP21 Patch Update

Dear GURU's,
Greetings!
We have installed and configured SAP Netweaver 2004 WAS Java and have EP 6.0 SR1 - SP9 system on Windows Server 2003, Enterprise Edition Service Pack 2 and MS SQL Server 2005 Service Pack 2.
We had connected the server to the backend R3 system and completed all the configurations for an HCM implementation with KMC. We had updated the SP level from SP9 to SP21.
When we were trying to access the portal system today we found a Portal Runtime Error when we launched the Portal URL. The error is mentioned below.
Portal Runtime Error
An exception occurred while processing your request
Exception id: 07:02_06/11/08_4102050
See the details for the exception ID in the log file.
We had not changed any of the configurations in the system, we also had experienced the same error in the UWL Administration link in the portal system and our portal consultant was working on the same.
Please help us in solving the error. We would be glad to know the reason of the error and also the measures to avoid the same in the future.
Expecting your reply at the earliest.
Thank you
Regards,
Vineeth

Dear Ravi & Vamshi,
Thank you very much for the reply.
I solved this error.
This is caused due to insufficient permissions that is configured in the security zones of the portal system.
The below mentioned document specifies further details and inital permission settings,
https://www.sdn.sap.com/irj/sdn/nw-portalandcollaboration?rid=/library/uuid/00bfbf7c-7aa1-2910-6b9e-94f4b1d320e1
Thank you
Regards,
Vineeth

Java iview Runtime error in Portal Logon

hi
I login portal with
http://<ipaddress>:50000/irj/portal
Java iView Runtime
An exception occured while processing your request.
com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in connection
If this situation persists, please contact your system administrator.
Can any one help me,,,how to sort this error.
Regards
sushma

Hi Sushma,
It seems that there are problems with permissions in Security Zones.
Check this links below to know more:
http://help.sap.com/saphelp_nw04/helpdata/en/25/85de55a94c4b5fa7a2d74e8ed201b0/content.htm
http://help.sap.com/saphelp_nw04/helpdata/en/ee/acd8403e37762ae10000000a155106/content.htm
Thanks
Mihir

Java iView runtime error while portal startup

Hi ,
I am facing a problem in starting up the portal .
It was working Fine, But i had to restart it manually through the visual administrator .The J2ee server has started up but not the portal .
following is the error i am getting
Java iView Runtime
Version : 6.4.200512140312
+ Copyright 2002 SAP AG. All rights reserved.
An exception occured while processing your request.
com.sapportals.portal.prt.dispatcher.DispatcherException: Could not find connection portal
com.sapportals.portal.prt.dispatcher.DispatcherException: Could not find connection portal
 at java.lang.Throwable.<init>(Throwable.java:194)
 at java.lang.Exception.<init>(Exception.java:41)
 at com.sapportals.portal.prt.dispatcher.DispatcherException.<init>(DispatcherException.java:45)
 at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:528)
 at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:312)
 at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:368)
 at com.sap.portal.navigation.Gateway.service(Gateway.java:101)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
 at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
 at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
 at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
 at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:30)
 at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:35)
 at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
 at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:99)
 at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
If this situation persists, please contact your system administrator
Restarting the whole system didn't help too.
I found that ppl faced this problem , but there was no solution given to any . Can anyone help me in bringing up the portal
Thanks in Advances
Lakshmi

Hi Vaibhav ,
DB is running fine , J2EE server is also up .
Below is the log from defaulttrace. we got an error while deploying a par file, and it didn't let us to deploy any par files , then we restarted the system and since then we are facting htis problem. Any chances that an application arroe could bring the whole portal server down? If so can you let me know how to trace and fix it
com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:30)#
_0##0#0#Error##Plain###com.sapportals.portal.prt.dispatcher.DispatcherException: Could not find connection portal#
#1.5#000255532C17004000000AE6000008370004108DF574116A#1144101801300#System.err#sap.com/irj#System.err#Guest#647####aa09ba30c35d11dab15d000255532c17#SAPEngine_Application_Thread[impl:3]_0##0#0#Error##Plain### at java.lang.Throwable.<init>(Throwable.java:194)#
#1.5#000255532C17004000000AE7000008370004108DF57411DA#1144101801300#System.err#sap.com/irj#System.err#Guest#647####aa09ba30c35d11dab15d000255532c17#SAPEngine_Application_Thread[impl:3]_0##0#0#Error##Plain### at java.lang.Exception.<init>(Exception.java:41)#
Thanks,
lakshmi

Java iView runtime error on portal 7.3

Hi Experts
There is a specific user who is facing an issue with our client portal version 7.31.
 When the user is trying to access portal link, an error message is observed for the user.This message comes instead of the logon page.
 Error message details :
Java iView Runtime
An exception occured while processing your request.
 Please help to resolve the same.
 The same user is able to logint though citrix.
Regards
Shaily

Hi Shaily,
If this is just happening for one particular user and the same user is able to access the portal through Citrix, this could be a browser issue.
Please ask the user to clear the browser cookies / cache and then try again.
Hope he is using the <FQDN> while accessing the Portal Url.
BR,
Anurag

Portal Runtime error in UWL

I am trying to access the UWL from Home -> Work -> UWL.
However, for non administrators, this gives a Portal Runtime error.
Portal Runtime Error
An exception occurred while processing your request
Exception id: 01:57_27/02/08_0051_11774250
See the details for the exception ID in the log file.
I knw most probably this error is due to missing permissions, but i have set the permissions for the End User Content folder.
I have also tried assigning permissions for the entire Portal Content folder with End user permissions, however, this does not work.
Any suggestions?
This is verrrry urgent.
Regards,
Preksha.

Hi,
Thanks for the reply..
I managed by assigning permission for the iview
pcd:portal_content/every_user/general/uwl/com.sap.netweaver.bc.uwl.uwlSapWebDynproLaunch
Its working now.
Regards,
Preksha

Portal runtime error in BW

Hi,
in my bw portal, i have connected same iview to different roles.
in first role, i can see the iview but when i go to next role it gives
portal runtime error.
Portal Runtime Error
An exception occurred while processing your request
Exception id: 03:58_11/07/08_0015_4122850
See the details for the exception ID in the log file.
But the iviews are same .
how can i solve that problem .
thanks in advance ...

HI,
In your portal, your are maininting the SYSTEM as SAP_BW. Change that to SAP_LocalSystem.
This is one of the disadvantage is SP 13, If you are using SP 13, you have to change manually each and every time when every you are uploading the role to the portal.
This problem will over come in the SP 14 onwards.
Regards
Rajesh

Alert Mail configuration in Solution Manager 7.1 for Portal Runtime errors

Dear Friends,
We have EP7.01 SP5 installed on windows environment with Oracle DB. Also we have SAP EHP 1 for SAP Solution Manager 7.0.
Please help to provide steps to configure
proactive mail alert configuration ,
GRMG for High availability
Any portal runtime errors
for PORTAL services in Solution Manager.
Regards,
Venkat.

Hello Venkat,
You will have to include the Portal system in the Central System administration of your Solution Manager.
As the EP system will be monitored by a sapccmsr running with -j2ee option this one can be configured separately. The agent will be started using the monitoring segment of the J2EE instance and therefore can be started more than once.
Here you should also use the latest sapccmsr agents.
The following link provides details on the required agents:
http://help.sap.com/saphelp_nw2004s/helpdata/en/ca/118110ff542640b7c86b570cc61ae3/frameset.htm
Please refer the below notes.
214247 RZ20: Questions on configuration of monitoring data
704349 Activating the CCMS monitoring for TREX 6.1 (NW2004
Note the EP system can only be monitored by using the SAPCCMSR agents. and then by implement a central autoreaction method you can generate e-mails from CCMS.
Automatic emails will get generated when certain thresholds are met. You must configure the thresholds from the central monitoring system for the nodes that you want email to be generated.
Please follow the steps in the note to configure central auto reaction.
429265 CCMS monitor architecture: Central auto-reaction
In the central monitoring system ( Solution Manager in your case ), Goto RZ20, choose the monitor for the nodes that you are monitoring. Select the node, click properties, & check the threshold values.
Also refer to the following notes:
547024 - Transfer the EP 5.0 Monitoring-Data to SAP CCMS
644783 -P 6.0 Monitoring via CCMS / SolMan
Also, check the following link that has information on portal monitoring :
http://service.sap.com/~sapidb/011000358700002004322004E
I guess this is a whole lot of information to assimilate and will be helpful to you to setup what you intend to.
Regards
Amit

Portal runtime error when accesing erecrutiment administratoe role

HI Expert,
we are implementing ERECRUITMENT in EHP4 , i have assigned erecrutiment administrator role for an user but when he is trying to acces it he is getting portal runtime error as
Portal runtime error.
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 03:22_22/07/10_0329_5285250
Refer to the log file for details about this exception.
can you please help me out with list of things to be done from portal side to make erec role to work.
Thanks & Regards,
Ravikanth

Hi Ravikanth,
As suggested, please look in to the application log (transaction code- SLG1) which can give you more information on the errors. Please do the post the details you find, to help you analyse the cause of the issue better.
Best Regards
G Raj

Portal URL iview runtime error

Dear Experts,
i'm trying to create URL iview based on document this "http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f0235c19-9493-2b10-64a5-8487b23a7a41?QuickLink=index&overridelayout=true" but when i'm trying to preview there's runtime error.
Portal runtime error.
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 02:16_02/06/10_0003_19556350
Refer to the log file for details about this exception.
i have tried to search the exception id but i found nothing. can you help me..please.
Regards,
dinie.

Hi Mikhail.
Thanks for reply. i have search for the log. but i only got application.log which has the same word and the latest time.
this is some of the logs.
#1.5 #00215EDB08B0006E0000004D00001EAC00048804113F2567#1275450957859#/Applications/WebApplications#sap.com/irj#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#ZULHIA#14671##prodbwbo_PBJ_19556350#ZULHIA#b611ddc06dfa11df8c8200215edb08b0#SAPEngine_Application_Thread[impl:3]_3##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###application [irj] prt: init#
#1.5 #00215EDB08B000650000009700001EAC00048804114FF746#1275450958968#/Applications/KMC/RF#sap.com/irj#com.sapportals.wcm.service.applog.OpenSQLAppLog.logToDatabase(Connection,JDBCAppLogEntry)#ZULHIA#14671##prodbwbo_PBJ_19556350#ZULHIA#b611ddc06dfa11df8c8200215edb08b0#SAPEngine_Application_Thread[impl:3]_38##0#0#Info#1#com.sapportals.wcm.service.applog.OpenSQLAppLog#Java###Level: , AppId: , LogTextId: , PrincipalName: , PrincipalType: , ConstId: , Rid: , Param1: , Param2: , Param3: , Param4: #11#2#IndexmanagementService#Index rooms_10c829ad-2850-2d10-3382-cb598d44ca1b created.#null#0#null#null#null#null#null#null#
This is default Trace
#00215EDB08B000650000009800001EAC000488041151865E#1275450959062#com.sapportals.trex.tns.TNSClient#sap.com/irj#com.sapportals.trex.tns.TNSClient#ZULHIA#14671##prodbwbo_PBJ_19556350#ZULHIA#b611ddc06dfa11df8c8200215edb08b0#SAPEngine_Application_Thread[impl:3]_38##0#0#Error##Plain###verifyNameServerAddress: NameServer = tcpip://<nameserverhost>:<nameserverport> caught exception: java.net.MalformedURLException: For input string: "<nameserverport>"#
#1.5 #00215EDB08B000650000009900001EAC0004880411518838#1275450959062#com.sapportals.trex.tns.TNSClient#sap.com/irj#com.sapportals.trex.tns.TNSClient#ZULHIA#14671##prodbwbo_PBJ_19556350#ZULHIA#b611ddc06dfa11df8c8200215edb08b0#SAPEngine_Application_Thread[impl:3]_38##0#0#Error##Plain###Invalid Entry for nameserver: tcpip://<nameserverhost>:<nameserverport> caught Exception: com.sapportals.trex.TrexException: TREX Name Server (including back-up servers) is down or not accessable. (Errorcode 7217)#
#1.5 #00215EDB08B000650000009A00001EAC0004880411519615#1275450959078#com.sapportals.wcm.WcmException#sap.com/irj#com.sapportals.wcm.WcmException.WcmException(90)#ZULHIA#14671##prodbwbo_PBJ
#00215EDB08B000650000009B00001EAC0004880411519BE5#1275450959078#com.sap.ip.collaboration.room.impl.RoomProps#sap.com/irj#com.sap.ip.collaboration.room.impl.RoomProps.RoomProps(240)#ZULHIA#14671##prodbwbo_PBJ_19556350#ZULHIA#b611ddc06dfa11df8c8200215edb08b0#SAPEngine_Application_Thread[impl:3]_38##0#0#Error##Plain###Exception while trying to create rooms index: creating index failed: Invalid entry in configuration: section nameserver, key address, value tcpip://<nameserverhost>:<nameserverport> is invalid (Errorcode 7213)com.sapportals.wcm.WcmException: creating index failed: Invalid entry in configuration: section nameserver, key address, value tcpip://<nameserverhost>:<nameserverport> is invalid (Errorcode 7213)com.sapportals.wcm.WcmException: creating index failed: Invalid entry in configuration: section nameserver, key address, value tcpip://<nameserverhost>:<nameserverport> is invalid (Errorcode 7213)
#00215EDB08B0005F0000004400001EAC00048804CACA8FB0#1275454070734#System.err#sap.com/irj#System.err#ZULHIA#14957##prodbwbo_PBJ_19556350#ZULHIA#350532c06e0111df934000215edb08b0#SAPEngine_Application_Thread[impl:3]_31##0#0#Error##Plain###
>>>>>urlId=readUrl.grid.txtURL.input_component#
#1.5 #00215EDB08B0005F0000004500001EAC00048804CACA901B#1275454070734#System.err#sap.com/irj#System.err#ZULHIA#14957##prodbwbo_PBJ_19556350#ZULHIA#350532c06e0111df934000215edb08b0#SAPEngine_Application_Thread[impl:3]_31##0#0#Error##Plain###
>>>>>hiddenXmlParamsId=readUrl.hiddenXmlParams.input_component#
#1.5 #00215EDB08B000660001235000001EAC00048804CAF4EF03#1275454073500#com.sap.jms#sap.com/irj#com.sap.jms.server.sessioncontainer.InboundBus instance=default#J2EE_GUEST#0##n/a##630c16106cae11df9e3b00215edb08b0#Thread[Thread-52,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Plain###com.sap.jms.server.exception.JMSServerSecurityException: You do not have permissions: action create_queue and instance ALL.
Regards,
dinie

KM runtime error in sap portal7.0

Hi Experts,
We are getting a runtime error in portal for all KM related screens like KM Content,Postal favorites not able to open any KM repository.Please find the below error log and let me know what can be done for this.
I have understood that utils class is missing but how to resolved this issue,.Please suggest
0}#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.portal.content_admin_ws/com.sap.km.AdminContent/com.sap.km.AdminContentExplorer/com.sap.km.AdminExplorer
Component class : com.sapportals.wcm.portal.component.base.ControllerComponent
User : Administrator
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:973)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:557)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: java.lang.NoClassDefFoundError: com/sapportals/wcm/control/util/ExceptionUtil
at com.sapportals.wcm.portal.component.base.ControllerComponent.handleException(ControllerComponent.java:312)
at com.sapportals.wcm.portal.component.base.ControllerComponent.doContent(ControllerComponent.java:102)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:210)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:115)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
... 27 more

Hi Anusha
Could you refer the SAP Notes
1324531 - Portal Runtime Exception when delegating meeting
1223296 - System hangs during some WPC actions
BR
SS

Portal runtime error while selecting page layout in WPC editor

Hello,
in web page composer, editing page, when i click on "select page layout" I have a portal runtime error popup.
The logfile shows the following :
#1.5 #005056834112005E0000000C00000FA800048E28A94966CC#1282205196819#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#1016#149##n/a##7ff9c93eab6811dfa9c70000003307de#SAPEngine_Application_Thread[impl:3]_15##0#0#Error##Java###10:06_19/08/10_0010_3344350
[EXCEPTION]
#1#com.sapportals.portal.prt.servlets_jsp.server.compiler.CompilingException: Error occurs during the rendering of jsp component
Caused by: com.sapportals.portal.prt.servlets_jsp.server.compiler.CompilingException: Error in java compiling
Caused by: com.sapportals.portal.prt.servlets_jsp.server.compiler.CompilingException: E:
usr
sap
EPD
JC00
j2ee
cluster
server0
apps
sap.com
irj
servlet_jsp
irj
root
WEB-INF
portal
portalapps
com.sap.netweaver.bc.util
lib
bc.util.public_api.jar(com/sapportals/wcm/WcmException.java):24: class WcmException is public, should be declared in a file named WcmException.java
(source unavailable)
1 error
I have the same by clicking on "check assignments"
Any help ?
Thanks

Hello Jego.
We faced the same issue after upgrade to EHP1 SP07 last week and managed to solve it by modification of layout.jsp and com.sap.nw.wpc.layoutmanager.LayoutBean within com.sap.nw.wpc.designtime.par. SAP's code requires an additional catch handler, so it is better to rise an OSS message.
As a workaround you may change a default layout for wpc main page (good for new pages) or manually edit output.xml for existing pages.
Best regards,
Aliaksandr Zhukau

Runtime Errors in Portal

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