Sainsbury's Voucher Wrong Amount

Hi, I have reciently had BT Innfinity installed with the £100 voucher deal and after problem following problem, being passed from pillar to post, being hung up on and being blatently lied to, I was sent an e-mail confirming that the promised £100 sainsbury's voucher would be with me. When it turned up however it was only loaded with £80 how can I get the rest of what I was promised?
Would a moderator please comtact me!!
Thanks

Hi Cornishcaveman, 
Welcome to the community and thanks for your post. 
I can certainly look into this for you. 
Please send me in your details using the "Contact The Mods" link found in my profile and I will be in touch to help. 
Cheers,
OlgaC 
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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