Sale reverse problem customer no cerdit

Question

Dear All,
I m create  a customer sale invoice in the date 0f 31.12.2007 now 6.02.2008 on date i cancel sale invoice and same return sale back
but my customer not cerdit  and same  in my stock no item resverse show .
when i use tcode vf03 billing  document 4355  display documnent  flow he shos me this messge
Delivery   80017105
invoice  4355                         31.12.2007   completed
accounting documnet 2339    31.12.2007    not cleared
cancel invoice (S1)  275334   31.12.2007   open
i think some revesal problem how i resolve this problem
thankx and regards
pritpal

Answer 1

pritpal singh wrote:>
> Dear,
> can you  semd me more so that i resolve this problem becuase of its not  much clear for me  how i do it
>
>
> how to clear accounting  ducment and same   how to use reserve stock trough vl09
>
> kindlly sedn me its too urgent for me
>
>
> regards
> pritpal
Hi Pritpal,
For Clearing Accounting Document. You will have to Talk to your FICO counterparts. Give them the bill number and they will be able to clear it.
Otherwise goto F-32
Put the Account Number (this is same as the customer u used for Sales order),
Company Code
In the below list of "Additional Selections" radio buttons choose Document number.
Click Process open items on the top right.
After that put the correct document number (The billing document number) and save it the Billing document will be cleared.
For Reversing goods issue goto TCode VL09
1) Find out the shipping point of your Order: for that goto display sales order VA03.From there on the top Menu goto
Goto->item->Shipping there you can find the shipping point.
2)In the Inbound/outbound delivery put your delivery number, for that goto document flow of sales order and find the delivery number.
Keep the Inbound Delivs & Outbound Delivs clicked
Click F8 or Execute your PGI will be reversed.
Hope it helps you
Reward if helpful
Regards
Abhishek Swarup