Sales order from contract: all the items completed but still open

Hi all,
I have a problema with several sales orders created with
reference to the same contract. Most of them have several
items, all completed but still open. An example: there's an
order with three items, two of which with complete delivery e the third marked for cancellation ( code S1 ). Why does the
system show the first two items as not complete, despite the
fact that both have complete delivery? Can the problem refer
to any characteristic of the related contract? Can anyone help me on this topic?
Thanks in advance.
Adriano.

Hello,
Did you have a look in BADI CRM_COPY_BADI?
Regards,
Frédéric

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