Sales Order issue in IC web

Hi
After cofirming account in IC webclient when I click on Sales Order I'm getting below mentioned error,
The business transaction does not support Sales
Customizing of dependent transactions does not fit to requested object
Default flag is missing in customizing table
Regards,
Ajay

Hi Ajay,
Try to check if a sales order document is configurated as depent transaction, at your ICWC business transaction profile (used in your ICWC profile).
The path to reach there (in version 4) is:
SPRO->CRM->ICWC->Business Transactions->Define Business Transaction Profiles
Kind regards,
Bruno

Similar Messages

Serial numbers to generation at Sales Order Issue

Hi someone knows about Serial Control
Do use serial number at pick release is mandatory apply Installed Base?
what´s different between serial numbers generation in reception and at Sales Orders Issue?
thanks,

Do use serial number at pick release is mandatory apply Installed Base?
No it is not mandarory if you use this serial control (At Sales Order Issue). If you use serial number control at receipt then serial number is mandatory at the time of pick confirming.
what´s different between serial numbers generation in reception and at Sales Orders Issue?
At Receipt:
You maintain serial numbers in inventory and transaction them in inventory for all transactions.
At SO Issue:
You enter the serial numbers only at the time of shipments.
As IB knows the inventory controls it maintains the information accordignly. When in inventory serial numbers can be grouped into one instance as they do not have any serial number. Once shipped, the same instance will be split and is created as a different instance with the serial number.
Thanks
Nagamohan

Issue in creating sales order using process_header API (web service)

Hi All,
I am trying to create sales order header using web service call to OE_ORDER_PUB.Process_header API.
When I pass the inputs and test the service,I get output with return_status='S'. But no record falls at the OE_ORDER_HEADER_ALL table.
I cant identify where the problem is.Is there any commit missing? Pls help me resolve this issue.
Thanks,
Vinoth

Hi All,
I am trying to create sales order header using web service call to OE_ORDER_PUB.Process_header API.
When I pass the inputs and test the service,I get output with return_status='S'. But no record falls at the OE_ORDER_HEADER_ALL table.
I cant identify where the problem is.Is there any commit missing? Pls help me resolve this issue.
Thanks,
Vinoth

Bringing up R/3 Sales Orders in to IC Web

Hello guys,
We need to bring in the sales orders from R/3 on to the IC Web environment. Does anybody have any idea about how to do this?
I mean, is this a portal issue or is there something that has to be done from the IMG menu?
Regards
Jack

Hi
For doing this, there is no standard functionlity available. Because the Field External reference in Service Order is only for that particular transaction. And its can be pulled only from Copy control.
But if you still wanted to pull may be you have to do certain codings.
Regards
Arun Kumar

Sale Order Issue

Hi Experts !!!
Below is the scenario where i am stuck up.
Scenario:
==========
1).I have created Sales order of 9 pieces of a particular item.
Made delivery of 4 pieces.
Balance left is 5 pieces.
2).Again i made delivery of 4 pieces.
Now balance left is 1 piece.
3).Now i have made a Return of 4 pieces of second delivery through sales module.
Problem :
=============
when i view my Sales Order again , then in " Quantity Coloumn " it is showing only 1 piece instead of 9 pieces.
The problem is creating a havoc to my customer , to track the ordered pieces and how many are delivered.
Because if ordered pieces were 9,then why it is showing only 1 piece.
How can i solve this issue,
Regards
Krishna Vamsi .

Hello Rahul Sir !!!
I have checked it .
its "Quantity Coloumn " and not "Open Quantity."
How Ever " Open Quantity " is showing only 1 piece.
But Even "Quantity " Coloumn is showing 1 piece
Regards
Krishna Vamsi

Settlement of Sale Order issue.

Dear friends
I am getting the following error while settling the Sale Order in VA88.
Please guide me in this issue, how to handle?
There are no accrued amounts; settlement is not possible.
Message no. KD256
Diagnosis
The sender has a results analysis key, but no accrued values.
Either the accrual was not yet started for the sender, or the values to be settled from the accrual equal zero.
Note
Actual costs are only settled once the sender is technically completed or finally delivered.
This applies to
Projects that cannot carry revenues
In Service Management for sales order production to the indicator (Calculate WIP for orders in sales order production) set in the accrual version for
Production orders
Internal orders with no revenues
Orders with no revenues
In Service Management for engineer-to-order production to the indicator (Calculate WIP for orders in engineer-to-order production ) set in the accrual version for
Internal orders with no revenues
Orders with no revenues
In Service Management to the indicator (Calculate WIP for internal and service orders with no revenues) set in the accrual version for
Internal orders with no revenues
Orders with no revenues
To the indicator (Calculate WIP for production orders without settlement to material) set in the accrual version for
Production orders without settlement to material
Procedure
1. If necessary, start the accrual calculation for the sender
2. Restart settlement

Now I am getting another error.
Complete PA transfer structure ZR
Message no. KD514
Diagnosis
There is no value field assignment for cost element 911400 / *_variance category COSR_* in PA transfer structure ZR, or
PA transfer structure ZR has no assignments, or
No "Origin" is maintained for the assignments in PA transfer structure ZR (cost element group and, if applicable, variance category)
When I see the Variance Category I didnt find any Variance Category COSR?
What could be the reason.
Thanks in advance
Kiran

G/L account no missing in sales order-issue

Hi Experts,
I am getting error: G/L account missing while saving the sales order.
It is available in incompletion log, when i choos that it is going to item conditions tab directly.
It seems related to VPRS condition type, because that sales order related to free goods sales order.
There is no pricing condition type, only VPRS condition type is thr.
Please help us to solve this issue. What would be the reason, is there any costing assignment required?
Regards
Lakshmikanth

Dear Lakshmikanth,
To analyse the cause of the error:
VA02 --> Key-in Sales Order No. and Hit "Enter" --> Double Click on to Sales Order Line-item --> Tab: Condition --> Sun-Tab: Analysis
on to next screen, For your Condition Type, check what condition records are missing.
This will help you to maintain Relevant Condition Record, to resolve error.
For Example:
In VKOA, G/L might not be maintained for Condition Type: KOFI/ KOFK.
Best Regards,
Amit
Note: You may also post the Error-Analysis for our understanding.

Pricing condition in sales order-issue

Experts,
i am facing a very strange issue, functional consultant
did some configuration ,such that when header of
sales order have condition type ,let say some 'ZXX',
this pricing conditon should be applicable to all
the schedule line with pricing condition as 'ZXX' where material in schedule line is let say 'ZPP',that mean
these should only be applicable for material type
'ZPP',we are facing strange issue , when scheule line no
10 is having material 'ZPP' ,then pricing conditon is
working fine('ZXX'),but if scheule line no 10 is having
material other than 'ZPP' and if scheule line no 20
is having material 'ZPP' ,then for scheule line no 20
pricing condition is not getting copied from header

goto tcode - vk13
note that [A]--sequence for plant /material
note that --sequence for plant /material/cafgroup
enter ur pricing condition type and
for the plant/material combination etc.. [A]-
may be in the access sequence ur consultant ave given it to a new sequence say plant/material/caf group .. --
like this
suppose say item 10 is for option [A] so access sequence is for this only ..cause material is now in plant/material
now say item 20 is for option so
material at line item 2 will fall under this sequence ..
cumulatively u need to get the total ..
now if the material is same in line 10 20 , u will have to fetch the values from both the tables in sequence and not one table will store the values ..
cause sequence pass for the material is now [A] and 
rememebr that per classification the values are stored in diff table like a906 ,, a90*..
in order to fetch that u need to get it from the tables of classification
and then cumulate it ..
this is important ..
regards,
VIjay.
Message was edited by: Vijay

Sales order issue

hello SD gurus
I have 2 issues:
1) when the sales order value exceeds 1000000 system has to give the warning / error message . where should I have to do the settings
2) if any customer enter wrongly like Qty : 1,0000,000 system has to give the warning / error message , where i have to do the settings
Please give me some light on this
thanks and regards
siva
Message was edited by:
siva narayana

Hi
goto Tcode FD32
enter the customer number and credit control area and select the status check box
to set the credit limit to the customer select goto control area data -
status
we can specify the credit limit of the customer in the field credit limit .
In fd32. you can give the total and individual limit for that particular customer in that particular sales areas or all the sales areas. and also activate in sales document type which credit limit ie, simple or automatic and risk category. in the tcode OVA8. and also in the item category to check the credit for the line items in the order. and also give credit control area in the customer master record and dont forget to assign the credit control area to the company code and the sales area. and in pricing subtotal give A and recquirement 4 which all the credit data will be activated and stored in the table KOMP-CMPRE.
Sail

Deleted Sales Orders Issue

Hi,
I have a typical issue with Sales Order deletion in R/3
In R/3,the Sales Orders have been physically deleted due to which the sales orders are not available in the tables.
In R/3 reports those Sales Orders are not reflected. But in BI, since they have already been loaded, they are showing in the results since the SOs at that time were loaded to BI. Once documents are deleted in R/3 those changes are not reflected in to BI. This discrepency is not acceptable by the customer. Plz help in how to resolve the issue.
Many Thanks
Uday

Hi Uday,
It seems the same issue has been discussed sometimes back ,but no solutions were given.
Deleted sales order items and delta direct
As I said earlier,extractor will not capture those deleted items. Even enhancement may also not work for this case. Anyway,please check with OSS whether any solutions available for this problem .I convinced my users to go for the cancellation (not mark for deletion) of the items.
Below link will give you the info about why it is not a good practise to delete the item .
deleted sales order
All the best.
Thanks.

Are ERP Sales Orders supported for B2C Web Channel Scenario in CRM 7.0?

Hi Experts,
We are on CRM 7.0 with ECC 6.0 as backend system.
I just want to know whether the third party tax system (Vertex or Taxware) is mandatory for B2C WEB Channel implementation??
Without using a third party tax system, how can we configure tax for B2C web orders?
We have ERP sales order concept in 7.0. Will it support B2C scenario???
Regards,
vasu

Hi Ram,
-- Tax is configured in ECC using conditioni technique. They are not using any third party taxware/vertex system for this.
-- R/3 pricing procedure is intended to use for B2C transactions in Web channel and the pricing procedure refers to tax calculations. Even in B2c also they want to continue with the ECC pricing procedure.
-- The Requirement is to have pricing along with taxes and freight in the webshop, so that the consumers can pay the total amount using credit card as it is only the payment method available in the b2c Shop.
in the document "CAUSTAX_4.0" it was mentioned that use of third party system is mandatory for B2C scenarios. The relevant text is copied below.
As of CRM 3.1 and above, SAP provides a solution allowing you to use SAPu2019s jurisdictional tax method to calculate taxes.
Note: The use of external tax systems remains obligatory for B2C scenarios. However, if you are calculating tax in other scenarios and do not use external tax systems, this solution is applicable.
The solution consists of customizing changes in both R/3 and CRM. Even though you must make some changes in R/3, the basic process of calculating jurisdictional taxes remains the same. In CRM, the Transaction Tax Engine (TTE) calculates tax and you must configure it for the jurisdictional tax method.
My question is can we configure taxes in B2c shop using ECC pricing procedure? If yes, please provide the high level process steps.
thanks in advance
Srinivas
Edited by: Srini Sirasapalli on Jul 6, 2009 12:40 PM
Edited by: Srini Sirasapalli on Jul 6, 2009 12:42 PM

Sales Order Issues

Q1.Sales order is created on 1st nov for 200 tooth pastes 100 brushes free of goods(2+1 free goods).At the time of delivery on 15th nov you have shortage of brushes by 40.Offer closed on 15th nov. How do you solve this prob.
Q2.Can we save sales document without item category.
Looking for help.
Regards.
SauravM

Hi
.Can we save sales document without item category.
No we cannot
Sales order is created on 1st nov for 200 tooth pastes 100 brushes
free of goods(2+1 free goods).
At the time of delivery on 15th nov you have shortage of brushes by
40.Offer closed on 15th nov.
How do you solve this prob.
SAP has the functionality of availability check to manage situations like these
When the sales order is saved system gives you a confirmed delivery date based on the availability check performed with quantities specified
on that day as per system you can create delivery
It is immaterial for the system whether the offer closes or not on 15 th
If availability check is configured properly then this situation will not come at all
Regards
Raja

Sale Order issue in VBUP table

Hello Gurus,
INCORRECT OPEN ORDER DUE TO DELETED SALES ORDER LINE ITEMS STILL SHOWING IN BW OPEN ORDER REPORTS BECAUSE OF INCORRECT SAP R/3 REJECTION STATUS IN VBUP TABLE.
The sales order line items is still in the VBUP table with rejection Status is maintained as “A” (Not yet Processed) and therefore picked up by BW.
Their status should be changed to “C”.
I want to change the status of sales order as C from A.
I have tried to reload Archive data but due to some limitation I was not able to do it. Also I feel this will like this s not the proper way to do it.
BW consultant has asked to resolve this.
Message was edited by: G Lakshmipathi
Make use of the subject effectively. Don't type the entire text there

Hi Venu,
Thanks for reply.
I will explain in detail...
In a archived saler Order user had deleted Line Item and completed overall sales order. Now this sales order is archived, but it is stll appearing in BW report as open order because of deleted item with rejection Status is maintained as “A” (Not yet Processed).
We want to change this status from "A" (Not yet Processed) to "C" as completed.
I have tried to reload Archive data but due to some limitation I was not able to do it. Also I feel this will like this s not the proper way to do it.
Could you please help me to correct way to do it???

SALES ORDER ISSUE WITH RESPECT TO BOM TYPE

Dear expert team,
Please some one help me over this,
I want to create sales order,
EXAMPLE
we are into production of Porta cabins business, as we send electrical items to our customer site,
now problem arises when i try making changes in my electrical item in the sales order
The BOM for Electrical item
ELECTRIC ITEM                  (FINISHED GOODS OF ELECTRICAL ITEM)
ELECTRIC SUB ITEM 0001 (RAW MATERIAL OF ELECTRICAL ITEM) QITY=> 10     IN STOCK => 5
ELECTRIC SUB ITEM 0002 (RAW MATERIAL OF ELECTRICAL ITEM) QITY=> 10     IN STOCK => 3
ELECTRIC SUB ITEM 0003 (RAW MATERIAL OF ELECTRICAL ITEM) QITY=> 10     IN STOCK => 0
If i have to dispatch only two items
i.e 1] ELECTRIC SUB ITEM 0001 (RAW MATERIAL OF ELECTRICAL ITEM) Delivery QTY => 5
     2] ELECTRIC SUB ITEM 0002 (RAW MATERIAL OF ELECTRICAL ITEM) Delivery QTY => 3
remaining item to be delivered later,
So please know me, what are the respective changes to be made in my sales order or BOM ?

HI
You can cearte sales order or sales Delivery against Sales BOM with out change in SALES BOM . only update component Quantity At the time of delivery
In your Case
The BOM for Electrical item
ELECTRIC ITEM (FINISHED GOODS OF ELECTRICAL ITEM)
ELECTRIC SUB ITEM 0001 (RAW MATERIAL OF ELECTRICAL ITEM) QITY=> 10 IN STOCK => 5
ELECTRIC SUB ITEM 0002 (RAW MATERIAL OF ELECTRICAL ITEM) QITY=> 10 IN STOCK => 3
ELECTRIC SUB ITEM 0003 (RAW MATERIAL OF ELECTRICAL ITEM) QITY=> 10 IN STOCK => 0
At the time of delivery update only component Quantity
i.e 1] ELECTRIC SUB ITEM 0001 (RAW MATERIAL OF ELECTRICAL ITEM) Delivery QTY => 5
2] ELECTRIC SUB ITEM 0002 (RAW MATERIAL OF ELECTRICAL ITEM) Delivery QTY => 3
And Update this third item with Zero (0) quantity .
ELECTRIC SUB ITEM 0003 (RAW MATERIAL OF ELECTRICAL ITEM) QITY=> 10 IN STOCK => 0
remaining item to be delivered later,
Hope it will helpful for u.
Thanks
Khan Imran

Third Party Sales Order Issue

Hi All,
Created a sale order with five line items and in the line item 30 and 50 I had forced the Order for Rejection 90 and observed in schedule line that Preq(PR) is not getting created for the line item 30 and 50 whereas for other line items 10,20 and 40 preq no is created. As observed by me also found all the (five)line items in the Preq(PR). so plese help me on this senario.
any user exit support, please let me know
Regards,
Naresh
Message was edited by: Naresh Chava

Hi Naresh,
Is there any User exit written for this purpose( to create an GR) if yes check this. This could also be due to the Rejection "90" which you have forced for. Check by removing it.
Thanks and Regards,
Prashanth

Sales Order issue in IC web

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