Sales order with Service product having equipment assigned

Hi ,
I am working on below scenario.
1) create quotation . Use Service product as line item. It will ask equipemt no . enter the equipemnt no
2) Save the Quotation
3) Create the Sales order taking refrence from Quotation
When i am doing this the system is asking me equipement no again. Which it should not.
Can you let me know what customisation i am missing.
Regards,
Amar

Now when we try to raise a sales order and enter the item category
Ideally, item category should flow automatically in sale order and why do you want to input manually? Moreover, in order to understand your requirement further, please share the configuration settings of your item category and also update what special procurement type is maintained.
G. Lakshmipathi

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How to link Sales Order with Service Contract and then with Install Base?

Hi Friends,
1) I would like to know the integeration process from sales order to Service Contract and then with Install Base.
2) I couldn't see anything enabled in Service Tab in Order Lines, its grayed out. Is there any set up/profile option to get it enabled?
3) How can we create AR invoice from Service Contract?
Please let me know if anyone has idea on this.
Thanks in Adavance,
Vara

Dear Sid,
Thanks for your promt response.
Let me explain you what I did.
1) I have booked a Bill Only sales order which has one order line, mentioned it as Service Item and provided the same details in Service Tab in Order lines. Now Line status is "Fulfilled"
2) Then Submitted Workflow Back Ground Process for OM Order Lines and it has created an AR Invoice and closed the line
3) And then submitted "Service Contracts Order Capture Integration Program" from SErvice Contracts Responsibility and it completed normal.
4) Now I went in to Launch Contracts Window and queried with the sales order but couldn't see any contract created
5) Then I went in to Reprocess Order Window and found this order shows an error message as "Referenced Product not present in the Installed Base", then I tried to reprocessed it, but the same error message again.
Here I have few doubts:
1) Are the AR invoice and Service Contract Billing Invoices same?
2) In above scenario AR Invoice has been created, I would like to do the billing from SErvice Contracts and need to create an Invoice in AR? how can I do that?
because as you explained in one of my questions earlier, A Single Invoice can be created for the whole duration of the contract. I want to do that and trying for the same.
3) Regarding the above error message, how can I resolve it and create the service contract against that Order?
Thank you so much for your helpful answers.
Regards,
Vara

Sales order with line items having multiple values in multiple currency

Please suggest solution for creating sales order having line items with multiple values in multiple currencies.
e.g. Line Item A Qty/1 No, value 100INR100$100EUR. Customer wants all three values to display at sales order line item level and create billing in 3 currencies.

Hi,
As far as my understanding it may be possible round the solution,
For 1 company code we can able to maintain 3 currancies,
1 currancy is hard currance & other two are dual currancies.
Create sales order with 3 line items having 3 diffrant currancies
Spilt invoice on the basis of currancy
Last pass to this invoices to accounting.
Whole process is
Sales order >>> Delivery >>> Invoice 1, Invoice 2, Invoice 3(Split invoice on basis of Currancy).
Consult with FI Team they will tell you about dual currancy & hard currancy
Kapil

How material transfers from sales order to service order

Hi All,
In case of sales order (Debit memo request or quotation) created from service order, material in service order is transferred to sales order via DIP profile.
but in case of,
service order created from sales order how the material flows from sales order to service order.
In customer service module.

If Service Order gets created from Sales order, operations & components are transferred to Service order through Service Product assignment in Sales Order.
Service Product will be created in MM01 & this will be linked to Task list in OISD. By assigning this Service Product in Sales Order, Service order will be created automatically with the assigned Task list.

How to create service items and sales order for service contracts.

Hi,
I have created item using Purchased Item template and one more item(service item) using service /warranty program template. Then I have used these items to create sales order with service item in it and closed that order , but Iam not getting this order in service contracts. Is this right way to create sales order for service items. I
item name:- personal_computer
copied from purchased order template. service is enabled and install base is checked and enable service coverage is enabled.
item name:- service_item
copied from service /warranty program template
service is selected to inactive,
service type: service
duration: 1 year
template: Gold
and saved the item.
Then I have used these two items in sales order for service contracts. But that sales order is not hitting in service contracts. Is there any error with item creation.
Thanks,
Bharat G.

Following SAP Notes to be referred for Service Tax:
1. 778976 u2013 Service Tax and Ecess on Service Tax
2. 1032265 - SEcess on Service Tax
Regards
AK

Creation of IBase with reference to sales order for Configurable product.

Hi Experts,
Can any one tell me How to create Ibase with reference to sales order for Configurable Products. I know we can create this using IB63, but what i need to do in this Transaction code and what settings i need to do in SPRO.
pls send ur replies to [email protected]
Thank you..

Hi
You can create IBase using T-Code-IB53 and in there you can give Parent and child products.
A)Define Installed Base Category and Installation Rules-CRM
B)Define Object Families
C)Define default settings for equipment replication
D)Define Serial Number Profiles-ECC
E)Txn BF31-ECC
F)Set up attributes for individual objects
G)Set up set types
H)Set up category
I)Set up views
J)Allow reference product for IO
I hope it helps
If you require further help let me know.
Cheers
Raj

Sales order with reference to Service Notification

Hi Freinds,
I have to create a sales order with reference to Service notification (IW51). can someone sugggest me BAPI or Function module to perform this task.
Appriciate your help.
Best regards
Pravin

no std bapi's as far as i know..when you hit create create repair order(in iw51) system calls QM06_RMA_ORDER_CREATE
..whick internally calls SD_ORDER_CREATE..may be this should give some pointers..
Regards
Siva

Product cost by sales order with Valuated Sales order stock

Hi Gurus,
I am working on Poduct cost by Sales Order with Valuated stock. but i have doubt ragarding to Cost estimation.
1.In sales order scenario also Standard Cost estiamtion (CK11n and CK24) and Marking, Releasing is Mandatory? if not how can we estimate the cost?
2. If we are estimating the cost by using Standard Cost estimate, when can we estimate the cost?
can anybody please give me the steps which we are following in Poduct cost by Sales Order with Valuated stock from starting to end Settlement
Thanks&Regards
Prasad

Hi,
there are 3 types of scenarios in MTO.
In Two scenarios Sale Order would be cost object - (Non-Valuated Sale orders stock and Valuated Sale Order stock with Sale order being Cost Object)
In third scenario (Valuated Sale Order Stock without Sale Order controlling), Only Production Order is the Cost Object.
In all the cases wherever the Sale Order is the cost object, Sale Order is the final Receiver. Only the difference is that in valuated sale order stock, stock entries would be passed to FI and in non-valuated sale order, no goods movement for FG will be there.
Please let me know if you need further details in this regard
Surya

Problem with sales order and Service order

Dear Guru's
We have a real problem with sales orders and service orders and how we treat these. For a project that uses a WBS, it's not a problem to manipulate SAP to give us a list of shortages (orders with no or limited supply) for each order, but for some reason our after sales orders and our service orders do not work this way.
Thanks and Regards,
Deethya.

CLOSED

Create sales order thru BDC but having problem with ZF partners

I have a problem on the bdc program to create sales order with ZF partners. When my users create sales order, they choose 'X' when the system pop up the zf partner screen, the system will not create the ZF partner. But when I run the bdc program without ZF partner, the system did not pop up the zf partner screen and allow me to run thru the whole creation process. But when I check the sales order it will pick up a default ZF no from customer master. Is there anyone know how come the on line creation of sales order behave differently in BDC.

I have a problem on the bdc program to create sales order with ZF partners. When my users create sales order, they choose 'X' when the system pop up the zf partner screen, the system will not create the ZF partner. But when I run the bdc program without ZF partner, the system did not pop up the zf partner screen and allow me to run thru the whole creation process. But when I check the sales order it will pick up a default ZF no from customer master. Is there anyone know how come the on line creation of sales order behave differently in BDC.

Creation of sales order with reference to inquiry no.

Hi gurus!
Im having trouble in creation of sales order with reference to inquiry no. The scenario is like this one. In va11(creation of inquiry no.), in the field of <b>SERVICE LEVEL</b>, i indicated a value. after the creation of inquiry no, i want to create a sales order with reference to inquiry no. But the problem is, the <b>SERVICE LEVEL</b> field does not have any value. What is the main problem to this scenario? is it the VARIANT CONFIG or the program itself? please help its urgent
Regards,
Mackoy

Dear Machoy,
In IMG under
Sales and Distribution -> Sales -> Sales Documents -> Maintain Copy Control for Sales Documents -> Copying Control: Sales Document to Sales Document
or Transaction VTAA
http://help.sap.com/erp2005_ehp_02/helpdata/en/70/a7853478616434e10000009b38f83b/frameset.htm
If you create a sales document with reference to a preceding document, the system copies nearly all the data from the preceding document. The data in the preceding document originally comes from the customer and material master records. Because the data is copied from the preceding documents into the sales document, any changes that have been made to the master data records since the preceding document was created are not included in the sales document. If, when you create with reference, you add another item to the document that was not in the preceding document, the system determines the data for it from the master records, such as the material master or info record.
You have created an inquiry and a quotation with reference to this inquiry. Before you created the quotation, you changed some data in the material and customer master records.
You have changed the material description in the material master record. This description is stored in the sales document at item level.
You have changed the terms of payment in the customer master record from ZB01 to ZB03. These are stored in the sales document at header level.
When you created the inquiry, the system copies the original material description to the item. If you enter another item in the quotation for the same material, the system displays the new material description for the new item.
However, the system continues to propose the original term of payment, that is, ZB01, for all items including the new one. This is because it is copied from the header of the preceding document into the header of the quotation, and the change in the customer master record has no affect on the quotation.
Regards,
Naveen.

Sales order with free of charge

Hi Guru,
I have the following problem.
My client produces ties. Sometimes, in a sales order he wants to introduce a present.
In this case, he wants to have a sales order with two item, first selling and the second free of charge.
Haw can I post the costs of the second item to cost center?
Example:
Item 1: revenue posted to profit center
Item2: costs posted to cost center
Thanks in advance
Regards
Raffaele

Hi,
For assigning of the cost center to the free of charge item please follow the below process.
1. Do the free goods determination as per standard with the main item having item category TAN and the free item have item category TANN.
2. Then carry out an account assignment using item category as below.
Table Description
555 Sales org./AcctAssgGr/AcctAsgnmt/Acct key/Item cat.
3. Assign the account key ERS (Sales deduction) or any other account key (customized) as per your requirement to a G/L account.
I hope this helps to solve your issue.

Sales order field in production order

Hi Gurus,
I see there is a field sales order assigned to production order. In my scenario when we create a sales order production order gets created automatically in background due to the strategy group. So in production order, i see a field sales order and also i can see the sales order number in that field which is fine.
But when we create a sales order with reference to quote, then in production order i see the quote number displayed in sales order field in the production order.
My client wanted to have sales order number rather quote.
Please suggest.
Thanks,
Quantum.

Hi,
Please note that if sales order stock has already been assigned to a quotation, the stock of the resulting orders is also managed under the quotation number.
If you require to tag the sale order no to the production order then define the requirement type not as the make to order. This you can control at item category level also. While for sales order make requirement type make to order related.
While doing so please note that you have to use the special rule to determine the requirement type which will based on the item category and mrp type.
Hope this will help you.
Thanks and regards,
Atul

Producrt Cost by Sales Order with Valuated Stock

Hi Gurus,
My client is having Producrt Cost by Sales Order with Valuated Sales Order Stock. Can anybody reply me for my following issues.
1. while calculating Sales order cost estimate thru VA02 , the same Cost estimate is appearing against with EK02 condition type in Sales order Condotions. what is the use of Sales order Cost estimate? is there any impact on production?
2. What is Difference between Sales Order Cost Estimate and Order BOM Cost estimate?
3.when can we calculate Sales Order Cost estimate ? whether before Production or before billing ? can anybody tell me please..
4.while settling the production order also system picking the cost in VPRS not in EK02, i am not sure about this step.can any body correct if i am wrong
5.I know we can caluculate WIP in Sales order also. when can we calculate ? before settling the Production order or after production ?
thanks
Prasad

Hi,
there are 3 types of scenarios in MTO.
In Two scenarios Sale Order would be cost object - (Non-Valuated Sale orders stock and Valuated Sale Order stock with Sale order being Cost Object)
In third scenario (Valuated Sale Order Stock without Sale Order controlling), Only Production Order is the Cost Object.
In all the cases wherever the Sale Order is the cost object, Sale Order is the final Receiver. Only the difference is that in valuated sale order stock, stock entries would be passed to FI and in non-valuated sale order, no goods movement for FG will be there.
Please let me know if you need further details in this regard
Surya

Sales-order-related mass production

Dear all:
Our client has the following bussiness scenarios in PP: sales-order-related mass production .
So in costing configuration , I use the valuated sales order stock, and not let the sales order item carry the revenue and cost .
So I I haven't actived the "sales order" in okkp, and also make the filed "consumptiong posting filed "in account assignment category "blank", and in the "valuation filed" in "requirment class " I maintained "M", and I want to use the sales order item cost estimate value as the standard price , but when in testing , after run MRP and convert the planned order into the production order, the error occurs " You cannot make an assignment to make-to-
stock.", so my question is that, in sales-order-related mass production, can we following in the such process:
1 create sales order
2 run mrp and generate the planned order
3 convert planned order to production order ?
by the way:
The material 's material type is "KMAT", and strategy group is "25", and requirment class is "46"
and I use the "valuated sales stock".
Thanks a lot.

Dear,
Have you refered OSS Note 723180?
The MRP generates planned orders to meet the requirements.The KZBWS is copied from the requirement to the planned order which should meet the requirements.During the subsequent conversion planned order -> Production order, the 'Goods receipt, non-valuated' flag is set unrequiredly.If you created an MRP run manually and if the account assignment was carried out to the project, the KZBWS would be set as account valuation filedin "requirment class " if I maintained "M".
You should set Customizing in such a way that both the requirements class of the sales order and the used material same valuation indicator. For the sales order, it is field V_T459K-KZBWS. During the creation of production order it is found that the account assignment on the sales order . Afterwards the order can be saved and a goods receipt can be posted to the sales order stock.
Or other way is Configurable materials that are also made-to-stock must have a configuration valuation in the material master record - therefore they must be maintained as a variant (storage type). In this the material itself can be referenced as a 'configurable material' (variants and 'configurable materials' with BOMs are then one and the same material).
Regards,
R.Brahmankar

Sales order with Service product having equipment assigned

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