Sales Organisation could not be auto determined

Hi Everyone
I have created an org model and assigned a R/3 Sales org
Created an Organisation in BP.
Assigned a Contact person and Employee to The Org BP
I have assigned the Employee to my Org
When I Enter my Org BP in Identify Account in IC Web and confirm the account, I go to Interaction Record screen from there i get the error " Enter a Sales Organisation"
Any inputs as to how i can build the auto determination functionality for Sales Org
TIA
- Asad

Hello Asad,
Go to the organizational model and check the organizational unit that you assigned as a sales org and double click on it.
In the details screen you see 4 tabs, open the 'Attributes' tab. Select 'Sales' as scenario and make sure that 'Obj. permitted in determination' is flagged when the scenario is sales. (don't forget to change the scenario, the checkbox is dependent on the scenario, this might be confusing!) Setting this flag allows the Organizational Data Profile to determine this org unit.
Furthermore I suppose that you have created a Organizational Data Profile containing a rule of the type 'Organizational model determination rule', if you have a rule of the type 'Responsibilities determination rule' the above is not correct of course. Furthermore I also suppose that you have assigned this Organizational Data Profile to your transaction type.
Hope this helps!
Reward points if useful!
Kind regards,
Joost

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