Sales Process - DP return

Hi all,
Hope you can help me for this case.
In company X, they have a common sales process like this:
step 1 - Company X send Sales Order to Customer T with total amount $50000 for 5000m3 boards
step 2 - Customer T pay 1st Down Payment $20000
step 3 - Customer T pay 2nd Down Payment $25000 (which mean, DP total is now $45000)
step 4 - When Company X want to deliver their woods, they calculate again and found only get 4000m3. So they will deliver 4000m3 with total price $40000, which mean, they need to return DP $5000 to Customer T. And then finalized their invoice and send delivery note.
Any better suggestion, how to translate this transaction to SAP Business One ?
Thanks before.
Regards,
Elsa

Didi,
Depending upon how you want to process the down payment, the Credit procedure would vary.
Mostly you will process a Credit Memo for $5000 as in your example
Suda

Similar Messages

Process for return of Components after sales

Dear Gurus,
Plz inform regarding the following process:
We require a process for return of the components ( part of the Finished goods that is sent to the customer) after the same is being returned by the customer and then that needs to be replaced by a new part. Please inform how to take the material back in our stock and send a replacement in respect of the same.
regards
PUB

Hi,
Are you trying to say that first you sell material to the customer.
Then your customer returns that material and then you do the modification to the material.
And again send that material to the same customer.
Is this what you are trying to say.
But what about the price where you want to accommodate your pricing.
The material which you are sending after rework is it free of charge delivery or you are charging some amount.
You can do the process as follow
Sales order u2013 delivery u2013 billing document u2013 return order wrt billing document u2013 done the PGR.
Now create new sales order for the newly created material after rework.
You have to create the sales and distribution BOM for your new sales order.
In that you can give the details about the return material also.
So that BOM will be exploded in the newly created order.
And the pricing you can do as per you want.
If its not working then please explain us the whole scenario for the better reply.
Regards
Raj.

Export return sales process

Hello friends,
Could any body please give me the complete export return sales process ?even a vague idea would be helpful.
Thanx in advance
rahul.

Already this topic was discussed so many times and please make a search.
It is nothing special and as like normal sales returns where you need to create a return sale order referencing the billing document, do post goods receipt if need be and issuing credit note for the value of the returns. Also in J1IH, you need to make excise adjustments.
thanks
G. Lakshmipathi

Return Sales process, Posting billing document before return delivery

Hello SAP Experts,
Please guide me to map the Return Sales process scenario.
I need this to map a scenario for Return Sales from one country to other country.
Scenario is as follow:
u2022     I had created return delivery directly without any previous sales order. (VA01)
u2022     I want to return money in advance to customer before return deliver. (I donu2019t know whether it is debit memo or credit memo) (VF01)
u2022     Return delivery.(VL01N)
Please help me to map this scenario.
If possible please send the document to create Billing document before delivery against sales order and also configuration document for the same?
Thanks in advance.
Waiting for reply.
Best regards,
Mahesh

Hello Lakshmipathi,
Thanks for reply.
Scenario is as Below
Customer in Belgium wants to return some material which he has purchased from Vendor in South Korea in month Jan 2010.
Customer in Belgium has created Return Purchase order and Goods return document with movement type 161.
Vendor in South Korea has Created Return Sales order with Z document type.
As per standard process Customer in Belgium need to create Credit Memo after Goods Return by 161 movement, but canu2019t do that because some legal implications and so canu2019t send the Credit memo to customer in South Korea.
So Customer in Belgium is expecting Credit Memo first from Vedor.
So Vendor in South Korea, need to Create Credit Memo first before creating Return delivery.
Hopes this clears exact scenario.
Please advice how to create Credit memo first after Return sales order. If configuration is necessary for this, please advice to do it.
In brief, Vendor in South Korea, has Created Return Sales order and he want to create Credit memo before creating Return Delivery without Credit Memo from customer.
Best regards,
Mahesh

Credit Memo Request for intercompany sales process

Hi Experts
I try to find SAP notes regardsing the credit memo request for intercompany related issue but I can
not find any nates. The customer return the goods with 2 different
scenario :-
-Return with credit
-Return with replacement.
Can anybody explain how this 2 scenario perform in the SAP
intercompany sales process. Appreciate for your help. Thanks in advance.
Regards,
Jennie Tan

Already answered
Enter IG (internal credit memo) as the billing type for intercompany
billing for order type RE.
Cust-Sales/distrib-Transactions-Billing-Intercompany billing-Order types
Intercompany billing always refers to a delivery
Processing flow will be:
1. Create returns request invoice receipt (with or w/out reference)
2. Create returns delivery and goods receipt
3. Create credit memo invoice receipt for customer for 1.
4. Create internal credit memo for 2.
Therefore you must make the following entries in the document flow
for billing documents:
Target BillType        DlvType              ItemCat
a)    IG                  LR
b)    IG                  LR                    REN
Parameters for entries:
For a) Copying requirement: 14 Dlv.-rel.header IV
      Copy item no.: x (Check and decide yourself)
For b)Copying requirement: 15 Dlv.rel. item IV
      Data VBRK/VBRP      : 1 Inv.split (sample)
      Billing quantity    : B
      Qty/itm val.pos/neg : +
      Pricing type        : G
Also, refer following SAP Notes
13160 - Returns with intercompany billing
24756 - Credit memo requests with inter-company billing
652007 - Reporting internal credit memos on arrival side
11980 - Intercompany billing with order-related billing document
164074 - Problems for internal invoices on returns
Thanks & Regards
JP

Consignment sales process

Dear SAP guru's
I am facing a problem in consignment sales process - mainly in fill up - where all the standard kb, kbn and e1 in the document types are done, when i run the sales order
it is asking for a pricing procedure, what should i do. kindly send me some data's - to my mail id <REMOVED>
regards,
Reshmi Bhaskar
Message was edited by:
Yathish K

hi
Vendor Consignement
http://help.sap.com/erp2005_ehp_02/helpdata/en/c6/af3c415e5dde2be10000000a1550b0/frameset.htm
Consignement
http://help.sap.com/erp2005_ehp_02/helpdata/en/4d/2b8f4c43ad11d189410000e829fbbd/frameset.htm
Consignemnt Process in Retail
http://help.sap.com/erp2005_ehp_02/helpdata/en/1f/b43c415e5dde2be10000000a1550b0/frameset.htm
Consignement Stock
http://help.sap.com/erp2005_ehp_02/helpdata/en/4c/420a03470a11d1894a0000e8323352/frameset.htm
Consignemnt Stock: Order Types
http://help.sap.com/erp2005_ehp_02/helpdata/en/4c/420a1d470a11d1894a0000e8323352/frameset.htm
Displaying COnsignement Stock
http://help.sap.com/erp2005_ehp_02/helpdata/en/4d/2b8f8d43ad11d189410000e829fbbd/frameset.htm
Pricing in Consignment
http://help.sap.com/erp2005_ehp_02/helpdata/en/4d/2b8f5943ad11d189410000e829fbbd/frameset.htm
Return Process in Consignment
http://help.sap.com/erp2005_ehp_02/helpdata/en/55/cd3c415e5dde2be10000000a1550b0/frameset.htm
Transferring Consignment Stocks
http://help.sap.com/erp2005_ehp_02/helpdata/en/4d/2b8fa743ad11d189410000e829fbbd/frameset.htm
Goods Issues from Consignemnt Stock
http://help.sap.com/erp2005_ehp_02/helpdata/en/4d/2b8f9a43ad11d189410000e829fbbd/frameset.htm
in consignment process, we have 4 stages.
first phase, company fill the goods at customer site,
still it is the property of company , is called as
consignment fill up,(CF)
When the customer consumes that material company issues the
invoice is called as consignmnet issue (CI)
if the customer finds tht he got any material defective he
returns is called as consignment return (CR)
when customer requests the company to take back the material
which is not sold by the consumer, the company will pick
this stock from the customer site is known as consignment
pick up (cp)
The consignment process in SAP standard consist of four small processes:
Consignment fillup (send materials to customer consignment).
Here you have a consignment fillup order and a consignment fillup delivery.
Consignment issue (issue materials from customer consignment to the customer).
Here you have a consignment issue order, consignment issue delivery and a consignment issue invoice. (the flow is very similar to a normal OR flow, but the materials are issued from the consignment stock instead of plant stock unrestricted).
Consignment return (return materials from customer ownership to customer consignment).
Here you have a consignment return order, consignment return delivery and a consignment return invoice. (the flow is very similar to a normal RE flow, but the materials are returned to the consignment stock instead of plant stock returns).
Consignment pickup (pickup consignment stock and move it to plant stock).
Here you have a consignment pickup order and a consignment pickup delivery.
Note that in consignment fillup and consignment pickup there are no invoices since there is no change of ownership for the materials.
How to perform a consignment order?
In consignment orders you are allowing the stock to sit in your customer location. Once he informs that he used the stock you will invoice him. If he returns the stock you will accept the stock to take it back.
It is defined in 4 steps.
1. Consignment fill up:
Sales document type is KB
Item category KBN
shedule line category E1
In this step, you are not invoicing the customer. document flow is sales order -
delivery item category. It will not be relevent for billing and pricing because you are not charging money for these goods in this step.
In schedule line category, you will set movement type 631 & set for availability check and TOR.
2. Consignment Issue.
Once the customer informed you that he used all the goods or partial goods then you will create consignment issue for used goods.
Sales document: KE
Item category: KEN
shedule line category: C0 or C1
Here you are invoicing the customer(because he used the goods). you are assigning the delivery documnt and billing document to the sales document.
In item category, you are setting relevent for billing, pricing, special stock.
In schedule line category, your setting is 633 movement type, relevent for availability check & TOR.
3. Consignment Return:
Customer found that some goods are damaged or he not able to sold the goods he want to send it back. that you are creating this document.
Sales document type: KR
Item category: KRN
Shedule line category: D0
You will assign delivery document and billing to sales document. you will create return order, return delivery, return billing.
Your setting item category relevent for billing, returns, pricing, special stock.
Your setting schedule line item category: 634 movement type, NO availability NO TOR.
4. Consignment Pick up:
Even if you create the consignment return the goods are not come to direct to your plant. For that you need to create consignment pick up. here the owner ship is not changing so you do not need to create billing.
Assign retrun delivery to sales document type.
Sales document: KA
Item category: KAN
schedule line category: F0 & F1
Your setting item category relevent for returns. any shedule line category relevent for 632 movement type, MRP, availability check, delivery.
Now you check your plant stock. Stock will increase.
Reward if USeful
Thanks & Regards
Naren...

Processing the return of consignment goods

Hi ,
Can some one help me with teh steps involved in the processing of return of consignment goods , step by step

hi
use the document typr CR or kr
va01, vl01n, credit memo or free of charge subsequent delivery
Consignment Return:
Customer found that some goods are damaged or he not able to sold the goods he want to send it back. that you are creating this document.
Sales document type: KR
Item category: KRN
Shedule line category: D0
You will assign delivery document and billing to sales document. you will create return order, return delivery, return billing.
Your setting item category relevent for billing, returns, pricing, special stock.
Your setting schedule line item category: 634 movement type, NO availability NO TOR.
<a href="http://help.sap.com/erp2005_ehp_02/helpdata/en/55/cd3c415e5dde2be10000000a1550b0/frameset.htm">consignment returns</a>

Sales process from inquiry to Payment Invoice.

Hi,
Can any body explain the SALES PROCESS in SAP -SD
I know about-
Inquiry,
Quotation,
Purchase order,
Sales order, Ref to quotation P.O and with ref to Quotation.
Shipping,Delivery,
Billing,
Payment.
Where Debit memo reqest and credit memo request will come in above order.
Plz help.

Hi,
Apart from what you have mentioned, the last three steps would infact complete the sales cycle
Inquiry,
Quotation,
Purchase order,
Sales order, Ref to quotation P.O and with ref to Quotation.
Shipping,Delivery,
Billing,
Payment.
Return Order
Delivery(PGR)
Crdeit Memo

The Sales Process in SAP Business One

Dear All,
In Sap Business One the normal Sales Process is Sales Quatation > Sales Order > Delivery > AR Invoice.
Now Business One allows to do Delivery without the 2 sales process of Quotation or Sales Order. It allows to make direct delivery or AR Invoice but I need a system by which I can define that a specific user cannot make a delivery or AR invoice without Sales Order or the user cannot make sales order without Sales Quotation or AR invoice cannot be made without Sales Quotation > Sales Order > Delivery.
How can the above possibilities be posible in SAP Business One 2005B.
Thanks and Regards,
Kawish

Hi Satish & Suda
Thanks for the required information. But I am getting error message when I am using in SQL and executing.
Please note that I have pasted your code as under :
set ANSI_NULLS ON
set QUOTED_IDENTIFIER ON
go
ALTER proc [dbo].[SBO_SP_TransactionNotification]
@object_type nvarchar(25),                     -- SBO Object Type
@transaction_type nchar(1),               -- [A]dd, <u>pdate, [D]elete, [C]ancel, C[L]ose
@num_of_cols_in_key int,
@list_of_key_cols_tab_del nvarchar(255),
@list_of_cols_val_tab_del nvarchar(255)
AS
begin
-- Return values
declare @error int                    -- Result (0 for no error)
declare @error_message nvarchar (200)           -- Error string to be displayed
declare @usersign int -- to get usersign of current document
declare @usercode varchar (30) -- to get usercode for the usersign
select @error = 0
select @error_message = N'Ok'
IF delivery is created without having a sales order as base document then do not allow the delivery
Object_type 15 is "Delivery Note"
IF @transaction_type = 'A' AND @object_type = '15'
BEGIN
-- get the current user sign and corresponding user code
set @usersign = (SELECT (ISNULL(T0.UserSign,-1)) FROM ODLN T0 WHERE T0.DocEntry = @list_of_cols_val_tab_del)
set @usercode = (select user_code from ousr where userid=@usersign)
-- validate basedocument exists or not
IF EXISTS (SELECT T0.ItemCode FROM dbo.DLN1 T0 WHERE T0.BaseType = -1 AND T0.DocEntry = @list_of_cols_val_tab_del)
BEGIN
-- validate the user (if user is manager then do not restrict)
IF @usercode 'manager'
BEGIN
set @error = 1998
set @error_message = N'Delivery Document cannot be created without Sales Order. Copy from Sales Order.'
END
END
END
-- Select the return values
select @error, @error_message
end
But I am getting the following error message while executing :
Msg 102, Level 15, State 1, Procedure SBO_SP_TransactionNotification, Line 26
Incorrect syntax near 'created'.
Msg 102, Level 15, State 1, Procedure SBO_SP_TransactionNotification, Line 39
Incorrect syntax near 'manager'.
Please note that in SAP Business One I have made user name test1 who is not a superuser and I want this user test1 to get blocked delivery note if it is not made from sales order.
Thanks and Regards,
Kawish

Consignment sale process

hi gurus,
in consignment sale process we will fill up at customer place after that in consignment issue the material will be issued and we run the cycle as OR-Lf-F2. here how the system know that the material has been issued.
in consignment returns and pick up we run again the OR and LF only, here for the returns process how we do the delivery as well as credit memo.
please help me.
David.

Dear David
For information, there are two types of document types for Consignment fillup process
a) Fillup Process - KB-LF-F8 and
b) Issue Process - KE-LF-F2
In fact in consignment fillup process, we are transferring the goods from FG stores to another warehouse and NOT at customer place, as indicated by you. While making fillup delivery via 631 movement, the stock will be transferred from Unrestricted to "Cust.Consignment". As and when you issue to end customer, you create issue delivery and commercial invoice.
Below is the detailed 4 process of consignment fillup and issue process.
1) Consignment fillup (send materials to customer consignment).
Here you have a consignment fillup order and a consignment fillup delivery.
2) Consignment issue (issue materials from customer consignment to the customer).
Here you have a consignment issue order, consignment issue delivery and a consignment issue invoice. (the flow is very similar to a normal OR flow, but the materials are issued from the consignment stock instead of plant stock unrestricted).
3) Consignment return (return materials from customer ownership to customer consignment).
Here you have a consignment return order, consignment return delivery and a consignment return invoice. (the flow is very similar to a normal RE flow, but the materials are returned to the consignment stock instead of plant stock returns).
4) Consignment pickup (pickup consignment stock and move it to plant stock).
Here you have a consignment pickup order and a consignment pickup delivery.
Note that in consignment fillup and consignment pickup there are no invoices since there is no change of ownership for the materials.
How to perform a consignment order?
In consignment orders you are allowing the stock to sit in your customer location. Once he informs that he used the stock you will invoice him. If he returns the stock you will accept the stock to take it back.
It is defined in 4 steps.
1. Consignment fill up:
Sales document type is KB
Item category KBN
shedule line category E1
In this step, you are not invoicing the customer. document flow is sales order -
delivery item category. It will not be relevent for billing and pricing because you are not charging money for these goods in this step.
In schedule line category, you will set movement type 631 & set for availability check and TOR.
2. Consignment Issue.
Once the customer informed you that he used all the goods or partial goods then you will create consignment issue for used goods.
Sales document: KE
Item category: KEN
shedule line category: C0 or C1
Here you are invoicing the customer(because he used the goods). you are assigning the delivery documnt and billing document to the sales document.
In item category, you are setting relevent for billing, pricing, special stock.
In schedule line category, your setting is 633 movement type, relevent for availability check & TOR.
3. Consignment Return:
Customer found that some goods are damaged or he not able to sold the goods he want to send it back. that you are creating this document.
Sales document type: KR
Item category: KRN
Shedule line category: D0
You will assign delivery document and billing to sales document. you will create return order, return delivery, return billing.
Your setting item category relevent for billing, returns, pricing, special stock.
Your setting schedule line item category: 634 movement type, NO availability NO TOR.
4. Consignment Pick up:
Even if you create the consignment return the goods are not come to direct to your plant. For that you need to create consignment pick up. here the owner ship is not changing so you do not need to create billing.
Assign retrun delivery to sales document type.
Sales document: KA
Item category: KAN
schedule line category: F0 & F1
Your setting item category relevent for returns. any shedule line category relevent for 632 movement type, MRP, availability check, delivery.
Now you check your plant stock. Stock will increase
thanks
G. Lakshmipathi

Cannot do MIGO in Third Party Sales Process with shipping notification

In the Third party sales process with Shipping notification,the item category for the material is TAS (Billing relevance=R),item category group is BANS.
Intially sales order is created,then using me21n with reference to purchase requisation purchase order is created,then in MIGO stage i used the PO No there but i get the message no item found in PO.
what adjustment have to be done in order to do MIGO

Refer following SDN thread, by that you will be able to get overview on best practices about Third Party Sales & necessary configuration you need to follow for statistical GR:
- Third party direct shipment (II)
Further maintain Billing Relevance for Item Category as G - Order-related billing of the delivery quantity.
Regards
JP

Accounting Entries hit in Third party Sales Process

Hi,
Can anybody tell which accounting entries are hit when we create the following entries in third party sales process
1.When Sales Order is created.
2.When PR is Created
3.When ME21N is done
4.MIGO
5.MIRO
please provide your valuable suggestion..
Thanks...

Hi,
1. When Sales Order is created.
No FI Entry
2. When PR is Created
No FI Entry
3. When ME21N is done
No FI Entry
4. MIGO
(GBB-VAY) COGS - 3rd Party A/c - Dr
(WRX) GR/IR Clearing A/c - Cr
5. MIRO
Vendor Account - Cr
GR/IR Clearing A/c - Dr
6. VF01
Customer Account - Dr
Sales Revenue A/c - Cr

Line Chart - Current Year Sales, Current year Returns, Last year Sales, Last Year Returns

We have a report that summarises monthly sales & credits for 2 years in a group footer.   The footer is a sum of a formula in the detail section that calculates the monthly sales at the Item code level
Item 1
Group Footer 1     July     Aug     Sept     Oct
Sales Last Yr     @July_LY_Sales @Aug_LY_Sales     @Sep_LY_Sales @Oct_LY_Sales
Credits Last Yr @July_LY_Credits @Aug_LY_Cred     @Sep_LY_Cred   @Oct_LY_Cred
Sales This Yr @July_CY_Sales @Aug_CY_Sales     @Sept_CY_Sales @Oct_CY_Sales
Credits This Yr @July_CY_Cred @Aug_CY_Cred     @Sep_CY_Cred @Oct_CY_Cred
<Curr Yr Graph1>
<Last Year Graph2>
Item 2
Group Footer 1     July         Aug           Sept                               Oct
Sales Last Yr @July_LY_Sales   @Aug_LY_Sales @Sep_LY_Sales @Oct_LY_Sales
Credits Last Yr @July_LY_Cred @Aug_LY_Cred     @Sep_LY_Cred @Oct_LY_Cred
Sales This Yr   @July_CY_Sales @Aug_CY_Sales     @Sept_CY_Sales @Oct_CY_Sales
Credits This Yr    @July_CY_Cred   @Aug_CY_Cred     @Sep_CY_Cred @Oct_CY_Cred
<Curr Yr Graph1>
<Last Year Graph2>
In the footer under the data, we want a 4 line graph (or 2 x 2 line graphs for this year & last year). One line for sales for the current 12 months, and with it, a line plotting the credits, so as to see the trend over that year. And then we want a line graphing the previous years sales and a line graphing the previous year credits for the 12 months.
On the data tab in chart expert, we selected the Place chart for each SHDOC.ITEM (Item number) in the footer and this is positioning correctly. We have tried selecting "On change of shdoc.item and we have also tried For each record. We selected on change of shdoc.item to generate the graph for each item. We then added the 12 formula for the current year in the Show Value panel
In the show value panel we tried using the detail formula, the Report Area: Sum of <formula> and the Group 1: Sum Formula. They all display as @July or @Aug which is a dependent formula used to identify the month
We have added the above formula for each month and each value, but we can't work out how to group the monthly data into the 4 series of 4 lines (1 colour each) - Current Year Sales, Current Year Returns, Last Year Sales, Last Year Returns for the charting. We have tried to create a graph with only 1 set of monthly data (viz, just 12 months current year sales) But no matter what options we take, we seem to get 12 line chart representing each month rather than 1 line representing 12 months.
Can someone point us in the right direction?

Please re-post if this is still an issue but search forums first, lots of chart questions have been answered.

Customer Service - Extended Warranty Sales Process

Hi All,
I want to implement Extended warranty sales process in sap. Here, dealer will send extended warranty form to company. Company wants to capture warranty related information (such as Vehicle number, Chassis Number, Date) in sap and want to sell warranty to dealer.
Monthly once company will give discount to dealer based on performance. How to give discount to dealer monthly?
I want to know the following details:
Material type
Item category
Process flow
How to capture warranty information?
Thanks in advance,
Babu

Thanks for your reply......
I have created new sales document type for extended warranty sales. I am using variant material for capturing dealer's requirement in va01 itself.
Now my client dont want to create invoice for that sales order.
With this Extended warranty sales order reference, they will create manual posting in Finance.
Actually, they don't want to treat this as a revenue. This is a liability when they sell extended warranty to customer and after the extended warranty period is over (after 3 years), if the vehicle doesnt come for ext warranty claim then it will be treated as income.
Is it correct process to leave extended warranty order (sales order-va01) without doing billing ?How can i proceed further?
Thanks in advance,
Babu

In Exports sales process, how you configure the Duty Draw Back

in my case
we r creating Exports but
duty unavailability of time and time taking process in export processing
we are creating Excise invoice and cenvat is debited .
now we r asking the govt. for the duty draw back for the value already cenvat is debited with proper documents like ARE1 etc.
how to manage this duty back and what r the replications or changes thereafter
thanks in advance

Hi Sunitha,
Pls can u explain how did u solve (In Exports sales process, how you configure the Duty Draw Back) this issue....since i don't have idea abt this...but shortly i am going to do this in my client place....
thanks,

Sales Process - DP return

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