Sales Returns Doubt

When I returning back some material which received from Customer , I prepared a Sales Return. When I would like to Prepare A/R Credit memo it gives Following Error.
( A/R Credit Memo - Document number ) G/L Account is Missing
Kindly let me know a flow if possible
P.Narender

Hi Narender
Please tell me how you had set your GL code for Item. is it warehouse or item code or item ?
if it is warhouse or Item group wise, kindly check account tab and set sales credit account .
regards
kamlesh vagal

Similar Messages

  • Sales return with warranty and without!

    Hi,
    I have a scenario like sales return,
    2 cases, with warranty and without warranty
    I need your guidance on controls,
    1st case with warranty,
    Stock has been taken in to the plant with respect to sale return order.
    I generate service order SM01 (Non revenue generated)
    Maintain operations and material
    goods issue and operation confirmation
    technical completion.
    Now I run DP90 for resource related billing. And need to control that service order cost does not go to billing document. But I don't want to bill the customer.
    Please correct me, I only settle my service order and leave it. How should I go about it. Please help me.
    2nd case, when there is no warranty,
    I create a service order SM02 (revenue posting allowed)
    Maintain operations and material
    Then run DP80 to generate quotation and confirm quotation.
    goods issue and operation confirmation
    technical completion.
    Run DP90 for billing the customer.
    Could you please suggest me if I need to make any changes to this. If so, which part of it (SPRO) i need to configure.
    And as per my understanding if service contract exist then it will help to determine fixed price in with out warranty case.

    Hi,
    Yes I could able to run DP90 though I don't declare the order as revenue based. Infact the if refurbishement order (SM03) has to trigger automatically from sales order RA. Infact if it is revenue based we canot even generate it from sale order.
    You can even refer to this following link which states that cycle.
    [http://help.sap.com/saphelp_46c/helpdata/en/e6/4a8df09e0311d189b70000e829fbbd/frameset.htm]
    I have only doubt during this process billing is based on DIP profile. But how does pricing procedure is coming in to picture. And how and where to link Pricing procedure. Please guide me. And from one of my collegue came to know that accounting Indicator can be used to get discount condition in pricing procedure so, that when we run for Warranty cycle we can bring that condition to get 100% discount through KBM1 condition type.
    Regards,
    N,Nagaraju

  • Sales returns-tax

    dear all,
    i have a scenario.
    in sales returns process for dealer billing. there is  no tax credit to customer after 6 months.
    pls explain
    regards
    y.reddy

    thanks for ur reply.
    i was still working on this issue.i have a bunch of doubts.
    1.if we check tax condition type as statistical in pricing procedure.it should not pass to accounting.but even after deleting acc key for respective condition type.tax is passing to accounting.
    where can we observe the effect if we check a tax condition type as statistical.
    regards
    reddy
    Edited by: YUGANDHAR REDDY on Apr 29, 2008 3:20 PM

  • Excise duty adjustment in case of customer sales return

    Hi Frnds,
    While my customer return the finished goods I am making sales return order ,done the PGR & make the credit note.
    Now I want to adjust the excise duty through J1IH
    In j1ih which option I have to choose <other adjustemnet> or <add. excise>
    In Add. Excise tab.  the Gl account detremine are :
    C   0013113920     115.00               CENVAT clearing
    D   0024822000     5.00               CENVAT Input SECess
    D   0024820000     100.00               CENVAT Input BED
    D   0024821000     10.00               CENVAT Input ECess
    Whereas In case of Other adjustment tab GL account determine are
    C  0024822000     5.00               CENVAT Input SECess
    C  0024820000     100.00               CENVAT Input BED
    C  0024821000     10.00               CENVAT Input ECess
    D  0013113920     115.00               CENVAT clearing
    Please suggest me which option is correct.......Other adj or Add excise tab.
    In my opinion it should be Add. Excise where Clearing account is credited.
    Please Give me the solution & logic.
    Regards
    Sunil

    Please help me

  • Free Goods Sales Return

    Dear All ,
    I want to configure free Goods ( Exclusive ) Sales Return Process . Pl. Help me out
    Ex : 10 + 1 Free Goods and Complete sales  is returned with free goods.
    Thanks in adv
    Regards

    Hi TKG997 ,
    Assign the  the  item category  for higher level item TAN  item category to be determined should be RENN in Configuration . Then maintain Copy control settings is  required to be maintained from invoice or Return order.
    This should come through . I am not in front of the SAP system to test this requirement . Hence ,Please test and confirm .
    Thanks and regards
    Veera
    Edited by: veera PV on Jan 19, 2011 12:28 PM

  • Sales return -vat G/L account

    hai gurus,
    Iam here discusing about a sales return process. I have a scenario like the client sells 1000 nos of goods
    ,among that 10 comes as returns. i will refeer to billing document and create a sales return order now quality says among 10 nos of returns 8 can be reused again but 2 nos is fully damaged during transit.
    Now i do PGR and after that when credit memo comes i will do for 8 nos and 2 nos i will do another credit memo.during the 2nos i claim to insurance account .here the price,Bed,Schess,Ecess goes to insurance claim account and the client wants the vat which he took from his client also to be gng to the insurance claim account.
    As vat reverses back to the same vat g/l account.
    now can any suggest me is there any way to transfer the vat amunt to another insurance claim G/L account
    as per standard SAP it reverses the same vat G/L account.
    tax ink is been used and vat g/l account are triggered through tax code and if necessary through table entry t030k with respect to business place
    with regards

    We too have same req from the client & we did in below method.
    we have created new condition table in VKOA - with sales org - dist channel- item cateogry(eg:REN) -
    assign this table to resp access seq - make sure , it should be in first line , out of all the other tables. ( the reason is, if system finds one condition record with any resp table, it will stop searching for other condition records).
    maintian return GL account  against the above combinaiton created with this new table.
    its working fine for us, ( if you dont find , Item category field, in field catelog, add this field by selecting , New entries- )
    revert

  • Reg: Sales return order

    Hi Friends ,
    I created Sales return order with VA01 .....and delivered partially due to some reason and maintained reson for rejection and saved the order . but it is still showing in the Va05 Transaction... plzzzzzz help me not to show the order in Va05 ?

    Guru,
    What is the status of the Return order showing in document flow?
    And in VA05, did you select all sales order or open sales order.in selection criteria.??
    Thanks,
    Raja

  • Sales Return Quantity to be adjusted in original sale order

    Dear All,
    We have a scenario, where Customer provides fixed quantity PO and we have to supply the items as per the schedule until the PO qty is completed and we have to supply additional quantity in case if there is any Sales return.
    Say the customer rejects 10 nos, we inward the item through sales return process. But we require these 10 nos to be reduced in the original sale order schedules, else we do not have track about the customer rejections and have to manually keep track to send the additional sales return quantity.
    Please guide how to accomodate the Sales Return Quantity in original sale order.
    Regards,
    Vinoth.

    Dear Vinoth,
    You can always create a return delivery without referencing a Sales Order.
    Goto the delivery type LR is the standard return delivery type.
    You could copy this delivery type and create your own delivery type.
    After copying then select the newly created delivery type and click on Details.
    Under the order reference , select No preceding documents required  for the order required field.
    Click on save.
    Now you can use this Delivery type to create return deliveries by using transaction VL01NO.
    Note :- The above solution is provided for your question but is not recommended as Best Practices.
    Thanks
    Murtuza

  • Sales Return from Legacy System

    Dear Expert,
    How to return back stock from sales return where those items were Customer Return that sold using legacy system before  using SAP. Now we need to put back those stock as unrestricted stock, however, we have problem here that we do not have reference documents to perform sales return in SAP.
    Best regards,
    Mahnansa

    If your intension is to take only the stock into SAP, then you can take the returned stocks directly via MB1A with movement type 292 where you can maintain the original sale order reference in the field "Doc.Header Text" which will be passed on to FI table BKPF.   Parallelly, an FI entry can also be passed to make a credit entry against that customer account.
    On the other hand, if you want to capture via a return order, then create a return order without referencing the parent billing document and follow the SD process.
    thanks
    G. Lakshmipathi

  • Sales return - Excise invoice from depot

    Dear all,
    We are having a sales return scenario in depot which we are executing in following way.
    1) Return sales order 2) Delivery against sales order 3) PGR 4) Credit memo 5) Capture of excise invoice in J1IG against the material document posted in PGR with reference to original excise invoice.
    But when we are again creating an outgoing excises invoice from depot i.e. re-selling the same material to other customer system does not show the excise invoice in list of inward invoice.
    Request to please let us know if we have missed out on a step/ configuration to ensure that the customer return excise invoice is visible to re-sell the material from depot.
    thanks & regards,
    mahesh

    Dear  Lakshmipathi,
    Thanks for the reply, did go through the thread that you have suggested before i posted this one.
    Just wanted to know that we update the register with material document number posted for transfer of material from one storage location to another which is customer return to finished storage location and not with the PGR material document number?
    5 Create Transfer posting in MB1B with movement type 453, storage location 0005 and save
    6 Note down the material document reference
    7 Go to J1IG to reverse excise issue posting
    thanks and regards,
    mahesh.

  • Incorrect SALE RETURN A/C in GL A/C Determination

    Hello All,
    We recently detected, that the Sales Return A/C has been incorrectly defined in the GL A/C Determination.
    As a result all Sales credit notes (although thankfully very few in number) have been incorrectly posted.
    After correcting the account settings, how to fix the previously posted transactions ?
    Please advise suitably.
    Regards,
    Gautam

    hi ganguly,
    Using General Ledger Report,Tick Account,Detick BP,Enter wrong sales return gl in from & to,
    Enter posting date range,In expaned selection creteria,Select Orginal Journal A/R credit memo.
    Click Ok.
    Jeyakanthan

  • CIN - Excise created in case of sales return

    Hi all,
    After reading lot of post about argument in object, I have undertand that, in case of sales return, to create excise invoice I have to do:
    T.Code J1IH and do the following:-
    Customer Credit
    Choose the 'Additional Excise' input the original excise invoice reference, document year, company code, plant and excise group and execute. There input manually what value you need to give credit and save.
    Cenvat Debit
    Choose 'Other Adjustments' and here also, maintain the datas whatever you input as above and save.
    Is correct, If I have a return referred to an invoice with BED, CESS and S&HCess, to use "Additional Excise" (RG23A) to insert BED and S&HCess and "Other Adjustments" (PLA) for CESS? this means 2 excise documents to rectify excise amounts in case of return.
    Thanks in advance for every contribution to clarify this dubt.
    Gianpaolo

    "Additional Excise" subscreen is for differential excise posting, ie, in case you made any mistakake in ED Calculation or excise invoice. In order to correct that, we use that.
    Rgds
    Sumanth.G
    Consultant/Systems Analyst - SAP SD/MM

  • Excise Entries in case of sales return

    Dear sap mites
    Can any one guide me during sales return how excise gets reversed as we would have already paid to the govt during sales how do we take input credit back
    please do explain with  GL account entries and an example if possible will be very grateful to you
    Its of high priority as i have a presentation in front of my client

    Ideal way of Excise Entries incase of return may not be cancelling Excise Invoice through J1IIN, as it may be possible that through Excise Invoice, say 10 Quantity was despatched & Return is only 2 quantity.
    The Option widely used is as under:
    Incase of Return Sales Order:
    T.Code for copy control: VTAF
    Source Document: F2
    Target Document: RE
    Item category REN
    Considering the above settings are done:
    Create return sales order RE (with Reference to Billing Document) & the data will be copied as it is in Return Sales Order - RE. For Eg: here you require to change to quantity from 10 to 2, as you want to take back into Inventory of only 2.
    Incase of Return Delivery:
    T.Code for copy control: VTLA
    Source Document: RE
    Target Document: LR
    Item category REN
    Considering the above settings are done:
    Create Return Delivery through T.Code VL01N & do PGR (Post Goods Receipt). This will add the stock to blocked stock. This will take care of Inventory.
    To address the issue of how to take Credit for Excise, use T.Code: J1IH --> other Adjustment & based on the credit to be taken, make the necessary entry.
    Incase of Credit Memo:
    T.Code for copy control: VTFA
    Source Document: RE
    Target Document: Credit Memo
    Item category G2N (Check in System)
    First in VA02, remove the Billing Block in Return Sales Order - RE & save the document. Now in T.Code: VF01, enter Return Sales Order Number & select the appropriate Billing Type (Credit Memo) & Enter& Save. This will create Credit Memo.
    Hope this helps you.
    Regards,
    Rajesh Banka
    Reward suitable points.

  • Sales Return: credit memo Should generate automatically with goods reversal

    DEAR SD GURUS N EXPERTS,
    Currently we are using following system of Sales return.
    VA01: (Order Type: RE) --> VL01N (Return Delivery) --> VL09 (Goods Reversal) --> VA01 (Request 4 Credit Memo or remove billing bloc) --> VF01 (Credit Memo)
    But, now my client want a such configuration that entry of Credit memo should happen along with Goods Reversal (VL09) - Automatically. They don't want to carry out VF01 separately.
    Reason behind it: Customers has credit Limit, Suppose a customer has a Credit limit of 5,00,000 and we have delivered the Material of same amount. It means all the credit limit has been used. But now He has returned the material of 2,00,000. But it will not affect the credit limit until we pass Credit memo.
    Please suggest the required configuration and what we can do in such scenario. Thanks in Advance.
    DSC

    Again I can tell you that the process what you were following (reversing the goods receipt) is totally wrong and it will have a serious negative impact on inventory.  Either you should not create a return delivery or take the stocks into parent plant.  If you dont want to show in inventory, then scrap it which is a standard process.
    Coming to the requirement, there is no standard way to achieve this.  Check these threads where the same topic was discussed
    [Re: How to set up in SAP to have automatic billing after PGI |Re: How to set up in SAP to have automatic billing after PGI]
    [automatic billing|automatic billing]
    You have to apply the same logic for credit note also.
    thanks
    G. Lakshmipathi

  • Customer Sales Return in Depot

    Hii,
    There is a scenarion where in materials are sold from a Depot. The process we are following is that we are preparing the sales order, then the delivery document with respect to the sales order. After the delivery document is created we are updating the RG23D register through J1IJ, with reference to the delivery document. Then we are preparing the billing document with reference to the delivery document.
    Now during sales return we are preparing the sales return order with reference to the billing document, then the return delivery and finally the credit memo with reference to the return order.
    Now can you please let me know how we will update the RG23D register in case of sales return,
    Regards
    Ritam

    Returns from Customer to Depot
    1)  Create a Depot return sales order in VA01 with reference to original billing document
    2)  Create Delivery
    3) Create Transfer Posting using MB1B with Movement type 453 and dont forget to make a note of the material document number
    4)  Go to J1IG, click "Capture". There enter material document number and the respective series group.  Then click "details".  Now select the line and click "More documents".  Maintain the excise invoice number created at supplying plant. 
    Returns from Depot to supplying plant
    1)  Go to J1IG and click on red icon from the toolbar.  Enter material document number created during MIGO, year,series group of Depot and hit Enter button.  Now click on "Item" so that you will be taken to next screen where you can see line item for RG23D cancellation.  Save so that system prompts you asking whether you want to cancel the entry. Click YES.
    2)  Verify this by going to tables J_1IEXCHDR & J_1RG23D.  Check GRPO entry in both the tables where the status must have changed to "D"
    3)  The original excise invoice can be cancelled via J1IH and check whether DLFC entry has the status "R" and at this time entry CEIV is also created confirming excise invoice and CENVAT reversal.
    thanks
    G. Lakshmipathi

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