Samsung Galaxy 6 going stright to voicemail
I bought a Galaxy 6 last week. Since then, I have had numerous calls go straight to voicemail when I have full service. I also am having trouble getting my calls to actually go through. It will sit on the "dialing" part for about 45 seconds and then say the call has failed. I don't know how it can fail when I have full bars.
Have you tried removing the SIM, power down, reinsert, and power back on? Could be that the SIM isnt communicating with the towers correctly.
Similar Messages
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I'm not sure how to use this site....but here goes, I have a samsung galaxy and it's fully charged but it won't turn on, can someone give me some solutions I can use to fix this problem???
Try this website. Yes its sprint but it might help you. http://support.sprint.com/support/article/Troubleshoot_issues_related_to_your_Sa msung_Galaxy_S_II_not_turning_on_completely/WTroubleshootingGuide_542_GKB51165-T rend?INTNAV=SU:DP:OV:TSIS:SamsungGalaxySIi-AsYouGo:TroubleshootIssuesRelatedToYo urSamsungG
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Can't Receive Calls On New Samsung Galaxy S4?
I'm unable to receive calls on my brand new Samsung Galaxy S4. I only activated the phone two days ago. When I call my number, it goes directly to voicemail.
Everything else works fine - I can make calls, send and receive text messages, synchronize my e-mail, etc. It's only impossible to receive calls on the phone. I've tried calling both from a cell phone and a landline. Any input would be greatly appreciated.Thanks Ashley,
I contacted a Verizon sales rep in Bethesda on Friday and he informed me that the problem is due to my telephone number not being ported correctly (I transferred my old number from my previous carrier). I have since resubmitted my porting request, so this should be resolved soon. Would you be able to give me an estimated time to completion of my request?
Another issue came up more recently - I am not receiving text messages from certain numbers only. Do you have any idea why this would be the case?
Thanks! -
Samsung Galaxy Nexus Android 4.2 Update
When will Verizon approve the Android 4.2 update for the Samsung Galaxy Nexus? The slowness of Verizon to approve updates is inexcusable! And to that I'll say, "I'm done!" I am so disgusted with Verizon and their inability to provide updates to what is supposed to be a "Nexus" device. It's not like they have to manipulate around manufacturer software. It's pure Google operating system. Load and test the drivers for CDMA and LTE and then launch the update. At the MOST that should take no more than 2 weeks! Since I have had my Nexus on Verizon, I have not recieved a single update prior to 2 months! Android 4.2 update from Android 4.1 is so miniscule and, might I add, required no additional new drivers, so what is the hold up Verizon? Where is the Android 4.2 update? And, yeah, I know some techy out there is going to say, " well why don't you just jailbreak and load it yourself?" Because I shouldn't HAVE to jailbreak my phone. It's not a matter of can I do it, it's why can't I do it without jailbreaking from Verizon? They sold this phone initially by claiming it to be a "pure Nexus" device and it's been nothing of the kind ever since! So I say, "I'm done!" That means that when my contract is up, I'm return to AT&T! They have upgraded the towers in the area that I live and my friends on AT&T say their signals are even better than Verizon's. AT&T's new LTE towers download at faster speeds than Verizon's too. I would have happily stayed with Verizon if they would have only taken the Pure Nexus experience seriously!
To those who have stated that I've said this for Jelly Bean 4.1, you are correct! The only reason I'm still here is because of the hefty penalty Verizon will charge me for terminating my contract early. My contract doesn't expire until December 2013 so it would be a rather hefty penalty to pay. But Android 4.2 has confirmed that Verizon refuses to change their position on slow updates, so when my contract is up (as I believe I stated on 4.1), you won't see REDNIBKRAM on Verizon anymore!
It appears as though the Verizon "love freaks" just can't seem to get the message. I'm not saying that the updates aren't difficult, I'm saying that if Verizon chooses to use CDMA technology over GSM and that requires them to jump through hoops to get updates completed, then they should have NEVER agreed to carry a "pure Nexus" device, or at the very least, should have NEVER advertised the device as such. My whole point is that Verizon LIED TO ME and told me that my phone was a "pure Nexus" device when I purchased it and switched from a GSM phone company (AT&T) when, in fact, they knew that I would NOT be getting updates directly from Google as the GSM versions of the SGN do. At the very least, if Verizon really wanted to make this right, they would offer to allow anyone with a SGN phone who was lied to when they purchased it to exit from their existing contract without penalty, so we can purchase a "TRUELY PURE NEXUS" phone direct from Google or provide us with a choice of another phone (Windows Phone, iPhone, etc.) without having to renew a 2 year contract.
All I'm saying is that if Verizon won't or can't update the phones they themselves advertised as a "pure Nexus" phone, then they should make it right to the people they lied to.I didn't go back to AT&T for JB in August because the of VERY HEFTY penalty I will have to pay for cancelling my contract early and I got the Android 4.1 JB update. Once I received the update and because the the penalty, I decided to give BIGRED another change at the next update. I thought, "maybe it was such a huge update that they really needed to make sure everything was done right." So, now here we are waiting for the 4.2.1 update and I'm still getting the same response from BIGRED as I got for JB 4.0 update. It's quite clear that VZ DOESN'T CARE about customer satisfaction. They use the excuse that they want their network to be the best and they want their phones to operate with little or no problems, yet when problems ARE discovered, it takes them months to send out the updates that Google has already released months prior. I have discussed updates with Verizon, Google and Samsung support personnel. I have even contacted Verizon Corporate and I fully understand the process by which updates are done, and believe me when I say that the update process at VZ is in serious need of restructuring. Especially when it comes to Android devices. But as far as this Android 4.2.1 update is concerned, I have spoken with Google and they have informed me that there was NO changes made to the operating system that would affect the CDMA or LTE drivers on the Verizon Samsung Galaxy Nexus, so there should be no reason why Verizon would not want to release the update. The small changes (additions) to the operating system would in no way affect the communications on VZ. So why hasn't VZ released this update yet. Corporate says they need to test the software to ensure it doesn't affect communications on their network, yet Google hasn't changed anything in the operating system that would, so what are they testing? VZ may have the better network, but CARRIER EXPERIENCE ISN'T ALL ABOUT THE BEST CONNECTION. It's about customer SATISFACTION and not receiving updates on a pure NEXUS device in a timely manner is inexcusable and in NO WAY SATISFYING! So when my contract is up, I will be returning to AT&T or giving T-Mobile a try on a pure Nexus device with no contract!
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Why does Flash player not work on samsung galaxy tablets?
Hello, I am wondering why they do not have flash player for samsung galaxy tab 3? I just recently got the 8.0 sized one and it has great features,but no flash player? To have an up to date electronic device,and older electronic devices carry it,but you won't put it on new devices? Is there a way to get it to work or download it? It has stopped me from viewing many different things on my tablet unfortunately and this may cause me to return it.
Android dropped all support for Flash last year (June 2012).
Going back to 2006, when Apple released the first iPhone and iOS 1, Steve Jobs was insistent that it be made incompatible with Flash Player because (in his words) playing Flash content is processor consumptive and kills batteries, and well as shortening battery life in mobile devices. Android came along a little while later, but their reason for droppiong Flash last year was the same.
Adobe continued developing "security updates" for the Flash Player that worked with older versions of Android, but even that ended in September of this year. Adobe will not continue development of a product for an incompatible format.
Android recommends either "Dolphin" or "Puffin" browser from the GooglePlay store (both are free). They use "server side" technology to play Flash content without taxing your tablet or phone's processor. -
Here's one for ya...went online to get myself a Galaxy Tablet when I was going through the process, they wanted my DL# and my SS# well to my amazement I wondered why? Well I got a hold of Verizon customer service and they connected me will tele sales...OK no problem...I asked them why they needed my info again since I have been a loyal customer for so many years..The guy was polite and set me up with some accessories and really hooked me up and I told him I had started the process of getting a tablet online and he said he would take care of it for me...So far so good...Well I waited for my tablet and when Fed - Ex came which was around 1130 on a Friday morning, I got two packages, it was two tablets..The one I started online and the one he set me up with and the two accessories. I had to find out which was which so I opened both of them, found the one I needed and boxed the other one up. Here's the problem I have with the tablet, couldn't get it hooked up to my Wi-Fi, first I thought it was my router but I have a laptop and a desktop and a wireless printer hooked up so it wasn't that, I spent a total of 7 hours trying to hook up the Wi-If to both tablets, and they were supposed to be " Certified Pre-Owned " or so I thought , I went through several tech support specialist even a Samsung rep and he wanted me to send the tablet to him, I'm thinking not so much, who knows when I would get it back so I called back to customer service with Verizon well, needless to say they I didn't get anywhere, so both of the tablets are pieces of junk..and they were going to send out another certified pre-owned tablet and I told the lady on the other line don't worry about it and I was done with it and she seemed shock and surprised when I said this. It goes to show you, you get what you pay for and I shipped both of them back the next day, and that's my story about the Samsung Galaxy Tablet, In my opinion I think they are pieces of junk....To everybody out there who reads this I wouldn't waste my money on them.......
I'm having trouble setting up my tablet with WiFi at home. Seems like I had it working at one point about a month ago, but now it will not connect to my home WiFi. It lets me connect with my neighbor's open WiFi, but I'd really rather not use theirs when we have WiFi here at home. The WiFi shows an icon with 4 bars in blue, a greet padlock to the left and a black badlock over the blue bars. When I try to enter my password it still doesn't work. I'm wondering if there is a way to unlock it that I'm not aware of. Anyone have any idea on how to get this working?
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Cisco Jabber for Android on a Samsung Galaxy Xcover (GT-S5690)
Hello there,
Yesterday we installed the Cisco Jabber client for Android on the Samsung Galaxy Xcover (GT-S5690) phone.
First we had some issue's with one-way voice, but suddenly this problem was occured.
Another problem, which is still there, is when you wants to check your compagny Voicemail (Unity) with the Cisco Jabber client.
We can access the Voicemail system (Unity), the we must fill-in the pincode followed by hash.
As you can see in the attached file, this can't be done.
Samsung Galaxy xCover (GT-S5690)
Samsung Galaxy S2
The reason is the screen size of the display of the difference of the phones.
Hopefully can this small issue be fixed. Our customer ordered 150x Samsung Galaxy XCOVER (GT-S5690) for working with Cisco Callmanager.
Technical Information:
Cisco Callmanager version 8.6.20000
Samsung Galaxy XCover (GT-S5690)
Android version: 2.3.6
If someone knows a solution of can support me, please let me kwon!
Kind regards,
Edgar Verbaten
Elkor Telecom & ICT
[email protected]Hi Edgar
How does this phone work with the Jabber ?
I have a customer which about a dozen of these phones and it only vibrates on incoming calls but doesn't ring.
Same Android version : 2.3.6 -
Regards
Andri -
I switched over from an iPhone to a Samsung Galaxy S3 & I haven't been able to receive any text messages from iPhones. I have no problem sending the text messages but I'm not receivng any from iPhones at all. It has been about a week now that I'm having this problem. I've already tried fixing it myself and I also went into the sprint store, they tried everything as well. My last option was to contact Apple directly. Please help with turning my iMessage completely off so that I can receive my texts.
If you registered your iPhone with Apple using a support profile, try going to https://supportprofile.apple.com/MySupportProfile.do and unregistering it. Also, try changing the password associated with the Apple ID that you were using for iMessage.
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How can I delete my voice mail messages on my Samsung Galaxy Centura cause i need to send it into warranty replacement, and they say I need to disable my phone. The recording just says its full and won't let me listen to any messages. When I call my voicemail it asks me to enter my password, but the keyboard won't come up.
Is there a way I can call from another phone and get my messages and erase them, before sending the phone off to warranty.I don't want my personal info tampered with.If you have a Samsung phone why are you asking in an Apple iPhone forum?
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Yesterday I changed my email password on my home computer. Today, I can't get any new emails on my Samsung Galaxy 4; I deleted the email account entirely and tried to set it up again as a new account, using the new password, but it keeps giving me an error message that reads: Cannot safely connect to server. The new password is working on my home computer. I even tried the old password; it just gave me the same error message.
I'm sorry you're having issues with your e-mail account on your phone Rusty1112. Let's figure out what's going on. First, please try deleting account/information again and then restart phone. When phone is back on, try adding e-mail account again, and be sure you're entering exactly as you set up, meaning its case-sensitive. If you're still getting same error, please let us know and let us know what e-mail account it is, Yahoo, AOL, MSN, etc.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport -
I have two printers ... Cannon MS5400 and an Epson Workforce 840 ... both are Airprint capable as my wife prints to both via her Samsung Galaxy S4.
My iPhone 4S only has the Cannon listed when I go to print. Any deas as to what is going on and how to correct???There are a lot of posts in the forums today with people having problems with iMessage. There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
I would just wait it out - I'm sure it will be sorted out soon. -
I have a MacBook Pro 15" laptop with Retina running OSX 10.8.5. It will not recognize that my android device (Samsung Galaxy Note3). I am using the standard USB that came out of the box to connect my device to my MAC. Deleted Kies 4 MAC. Help Pls!
Dee002 wrote:
MacBook's only have 2.0 USB ports.
Wrong.
If you're not going to provide correct advice then don't repsond at all.
http://www.apple.com/macbook-pro/specs-retina/ -
Verizon Customer Service and Samsung Galaxy S III
A little over 3 weeks ago I purchased a Samsung Galaxy III phone from Verizon.
The exact store is:
224 North Weber Road,
Bolingbrook, IL 60440
(630) 226-4660
When I purchased the phone the person who sold me the phone told me that I had 30 days, If I was not completely satisfied with the phone I could return it and get my money back. However, he assured me that I would LOVE my new phone.
I had just come off using a Blackberry for 4 years with no problems AT ALL! I loved that phone, but I thought it would be nice to get up to the 21st century phone standards and get a touch screen phone. Well, I went for the best…… or so I thought.
As soon as I got my new phone in the car, I started using the speaker phone hands free. The speakerphone began to cut in and out and the person, my husband whom I most speak with could not understand what I was saying. I used the speakerphone on my Blackberry without issue. I did not think much of it because I was so happy to have my new phone. I thought maybe I was just in a bad area etc… Well the issue persisted also when I called my bank, my husband’s mother, my mother and it did not matter where I was the speaker phone did not work properly. Then my phone started to drop calls. Again, I thought it may have been the area, but it started happening a lot. So now I was really beginning to wonder. Having though I was still under the 30 DAY warranty, I gave it a few more days. I began having to take out the battery to reset the unit because apps where disappearing and when I went to re-install them the unit indicated that app was already on my phone and wanted to know if I would like to uninstall the app. I had to once again take out the battery and have the unit restart. Well, I could not take it anymore. With all of the things going wrong only a couple of weeks after purchase, I had to go into the store and see what they could do for me. I went in and explained my situation to the manger who was greeting people at the door, I think her name was Katie or something like that. She put me in line on her IPad just like everyone else for someone to assist me. I was assigned to a very pleasant associate who took the battery out of my phone and said try this to see if this works for you. I, not knowing very much about the technology said ok and walked out of the store. Well it kept on getting worse. I went back to the store on Sunday, September 30th 2012 asking for my money back or a new replacement for the phone. They would not assist me. I started with a regular associate and went up the chain finally getting Katie (the store manager) who repeated everything that everyone else said. So, obviously, she has no managerial skills at all. She stated that they would have to totally reset my phone to see if some apps where conflicting etc. Isn’t that what you purchase a Smartphone for??? To put apps on it and calendars etc. I just downloaded a calendar and Xfinity because that is what I have my e-mail on. I don’t’ think that was the issue, but you could not tell Katie anything.
I wanted a new phone replacement or money back as I spent $300.00 dollars on this phone. She would not have it. She said we have to go through the proper trouble shooting because I was out of the 14 day return policy!!!!. OMGsh 14 days???? I was told 30! Had I known this, I would have gotten my money back the first time I took the phone in for the issues I was having. At that time, I was still under the 14 day policy! I proceeded to express my opinion to everyone in the store stating “Don’t buy a Samsung Galaxy III” They are pieces of **bleep**. Well, needless to say Katie did not like that and she set my phone down in front of me and said, if I am going to swear, she is not going to help me. Ok, then I re-worded my statement to tell everyone in the store “Don’t buy a Samsung Galaxy III they are pieces of garbage” I cleaned it up a little, but still got my point across. I also told her that I would blog about it and send a letter to the corporate office of both Samsung and Verizon. I don’t think that she believed me, but here I am taking my time for this stuff. Time I don’t have much of, but I feel very strongly about this situation. I was lied to and Katie had the nerve to tell me that if I get a replacement phone from them, it would be a refurbished unit even though I just purchased the unit 3 weeks earlier. THAT is unacceptable by any standards!!!
Needless to say I left the store totally dissatisfied with Verizon’s customer service and the Samsung Galaxy III phone. I have not put any unusual apps on my phone nor have I downloaded a new calendar to my phone and I am still having the same issues with dropped calls and bad speaker phone. I will not put any time into this phone for them to tell me they need to reset the whole darn thing again! I am not going to bother going back to that Verizon store, because I know that they will not lift a finger to do anything about it.
My husband wants an IPhone 5. We will not be purchasing this from Verizon and I will probably eat the cancellation fee and go through AT&T so that my husband can get his IPhone. I will never purchase another thing from Verizon, this is not the first time that that they have let me down.
I hope that this letter, blog, facebook, YouTube note will open some eyes with regard to Verizon customer service and the Samsung Galaxy III phone. I don’t know if it will, but with social media as it is, I hope it DOES!
Thanks for nothing Verizon!!!
Sincerely
Donna {edited for privacy}These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the
Verizon Wireless community. -
Verizon...When will you ship out the Samsung Galaxy S3?
I'm one of the millions who pre-ordered the Samsung Galaxy S3. I ordered it the first day it was available (June 6th 2012). Now I'm usually very patient, but this whole Release Date issue is starting to frustrate me...and I'm sure I'm not the only one who feels this way. Every other major US carrier is also selling the Samsung Galaxy S3, and have issued release dates for it. Most of them are from June 18th to June 21st. Verizon, when are you going to tell us the release date? On all the pre-orders, it says "Will ship on or by July 10th". Doesn't it seem a little ridiculous to offer pre-orders on such a popular phone, that you're not even gonna release for over a month? That seems almost misleading to me. Now I know Verizon doesn't care about their customers, and doesn't ever listen to them...but would it be too much to ask if we could just find out when the SG3 will be released?
jerznaut13 wrote:
I'm one of the millions who pre-ordered the Samsung Galaxy S3. I ordered it the first day it was available (June 6th 2012). Now I'm usually very patient, but this whole Release Date issue is starting to frustrate me...and I'm sure I'm not the only one who feels this way. Every other major US carrier is also selling the Samsung Galaxy S3, and have issued release dates for it. Most of them are from June 18th to June 21st. Verizon, when are you going to tell us the release date? On all the pre-orders, it says "Will ship on or by July 10th". Doesn't it seem a little ridiculous to offer pre-orders on such a popular phone, that you're not even gonna release for over a month? That seems almost misleading to me. Now I know Verizon doesn't care about their customers, and doesn't ever listen to them...but would it be too much to ask if we could just find out when the SG3 will be released?
One would assume around that time...
Also other carriers have it marked like that as well...
So............
You could always cancel your preorder and get it from somewhere else. You had a choice to preorder it without knowing the date... It was pretty "ridiculous" of you to do so without knowing when it would be released. A LOGICAL person would wait for a hard date before making any orders. -
Backing up Contacts from Samsung Galaxy S4 to Macbook Pro Retina
Hi,
I'm going to change samsung phones and I need to back up my contacts. I have a Samsung Galaxy S4 and a Macbook Pro Retina, Late 2013, with Mavericks. When I try to back up the contacts through bluetooth the phones pair up but connection is can never be established. I can't even browse the device. So I downloaded Android File Transfer and I can back up pictures, documents, and music, but I don't see where to back up contacts so i can upload them to the next samsung I will have.
Please Let me know. ThanksDunno if you helps you, but you do need some sort of Android File transfer application. go to www.android.com/filetransfer to get that tool/ You may also need Samsung Kies. (www.samsung.com/us/kies) which should get you somewheres. I don't know if you can use Bluetooth on your MacBook to do that kind of thing. I think it's for mice, keyboards, maybe headphones, but file transfer? not too sure about that. I used to have this old flip phone that used to work with Bluetooth, but that was a long time ago and doesn't really apply here. Oh, and you know this forum is for Mac Pro's (the desktop Mac), right?
JB
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