SAP CRM help

Hi experts,
i am unable to find help of one FM in CRM.
The FM is:CRM_ISA_BASKET_CHANGEHEAD
Becoz..there is no documentation available for this in CRM System.Let me know if anybody have any idea how to find..the purpose of this FM..
Regards

Hi,
http://help.sap.com/saphelp_crm50/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm
Regards,
Ravi

Similar Messages

SAP CRM or SAP-SD

Hi gurus,
Inputs on what is better SAP-CRM or SAP-SD for job market globally.

Dear Zenia,
As far as my experience says, Job market for SAP-CRM is much better.
CR Docs:
http://mysapbi.blogspot.com/2006/12/sap-crm-tutorials.html
Sap CRM Help:
http://help.sap.com/saphelp_crm50/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm
SAP Building Block Library:
http://help.sap.com/bp_bblibrary/600/BBlibrary_start.htm
Service MarketPlace:
https://websmp210.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000288472004E
SDN CRM Links:
Links to CRM Documentation
Hope this helps you.
Do award points if you found them useful.
Regards,
Rakesh

Search criteria is not working in Responsible Group field in sap crm could you please help me this how to achieve.

search criteria is not working in Responsible Group field in sap crm could you please help me this how to achieve.I have writen code on EH_ONSEARCH .as per below...what changess i need to do..and through partner function and adding the selection params please send the sample .
code. partner funtction - ZRG DATA :
DATA : lv_partner_fct type .
types: begin of ty_resp,
       partner    type but000-partner,
       name_last type but000-name_last,
       name_first type but000-name_first,
       mc_name1   type but000-mc_name1,
       mc_name2   type but000-mc_name2,
       end of ty_resp.
DATA: lv_resp_bp type STANDARD TABLE OF ty_resp INITIAL SIZE 0,
       lw_resp_bp type ty_resp.
IF lv_attr_name = 'Rgroup'.
lr_entity->get_property_as_value( EXPORTING iv_attr_name = if_crm_srqm_uiu_const=>gc_attr_low
                                   IMPORTING ev_result = lv_low ).
IF lv_low IS INITIAL.
SELECT partner
       name_last
       name_first
       mc_name1
      mc_name2
FROM but000 INTO table lv_resp_bp
WHERE mc_name2 = lv_low and bu_group = '0010'.
loop at lv_resp_bp into lw_resp_bp.
    lv_low = lw_resp_bp-mc_name2.
lr_query_service2->add_selection_param( iv_attr_name = 'Rgroup'
                                            iv_sign = lv_sign
                                            iv_option = lv_option
                                            iv_low = lv_low
                                            iv_high = lv_high ).
ENDLOOP.
if lv_partner_fct = 'ZRG'.
lr_entity = lr_iterator->get_next( ).
CONTINUE.
ENDIF.
lv_attr_name = 'BU_PARTNER'.
ENDIF.

<b>You can acheive   this .... first by creating the search help exit    ... by creating the maintaince view   then   using it in the   Creation of the search help </b> ...
see the link for attaching the view   to the serach help .
<a href="http://">http://www.sapdevelopment.co.uk/dictionary/shelp/shelp_elementary.htm</a>
reward points if it is usefull...
Girish

I defaulted input help field (pick list) but SAP CRM still asking for one

We are running SAP CRM 7.0.
Some fields as you know are dialog / pick list fields.
What I mean by this is they are input help fields where you
can click a little square (in sap crm 7.0) to the right of the text box
and it brings up a dialog screen of values that you can select from.
Here is an example screen shot of what I am talking about:
http://img834.imageshack.us/img834/5676/imageschak.png
So what I have done is implemented the GETTER function for this input help field so that by default it has a value.
The code is like so:
method GET_CURRENCY.
CALL METHOD SUPER->GET_CURRENCY
EXPORTING
    ATTRIBUTE_PATH = attribute_path
   ITERATOR       = iterator
RECEIVING
    VALUE          = value.
      if value eq ''.
        IF sy-langu EQ 'E'.
          VALUE = 'USD'.
        elseif sy-langu EQ 'D'.
          VALUE = 'EUR'.
        ENDIF.
      endif.
endmethod.
Here even is a link to this method that I created: Field Currency of Context Node BTADMINH - How to set default
The method works great it sets the default of the currency to say USD. When I click the create button to create an opportunity the field currency is set to USD, this is great because it makes my job easier that I dont have to click the input help button and select a currency, it is already there.
But once I click the "Save" button for an opportunity I get a small error in the error notification box that tells me I need to select a currency! But why is this happening a currency already exists? So If I click the input help (the little button) and reselect the currency value USD then save my opportunity this error goes away.
The question is why does this happen? I need it so that the default currency value is recognized by the SAP CRM system. Why do I have to go back in and re-select the currency if it is already set? Is there some sort of consistency check or something I need to do to eliminate this problem?
Here is a screen shot after creating an opportunity with the default Currency set to USD (this means I did not select USD in the dialog input help it was defaulted by the getter method:
http://img832.imageshack.us/img832/3011/enteracurrency.png
Only if I go back into edit mode and actually click the little square to bring up the dialog of values and select USD does this error go away. Why does this happen ?

I called SET_CURRENCY right after setting my value and the error is now gone.
SET_CURRENCY( EXPORTING ATTRIBUTE_PATH = ATTRIBUTE_PATH
                iterator = iterator
                value = value ).
Got the tip from Pieter who has a good blog on SAP CRM: http://sapcrmweblog.blogspot.com/

Need some help in SAP CRM ISA.

hi ,
I am very new to the SAP CRM ISA environment .So please suggest me some documents ,books name etc.
To develope ISA applications what java skills we should have.
Please help me ...
Thanks in advance to all of you..
With regards
shanto aloor

Hello Shanto,
You need a couple of months of time to attend the following courses and couple of more years for really working in few projects to understand Well that is for people like me.
CR010 - CRM Basics,
CR100 - CRM Overview,
CR300 - CRM Sales,
CR800 - E-Commerce with CRM and
CR850 - E-Commerce with R/3
Okay, for the programming skills, you need very good Java / Web Application development experience. The application (ISA) is a simple Java based Web application (not a J2EE application) built on Struts framework. So, a good knowledge / experience of Struts is a big plus.
The [E-Commerce Enhancement / modification guide|https://websmp210.sap-ag.de/sapdownload/011000358700000469462006E/] is THE reference for ISA enhancements. I can not emphasize more on this. Every page, sentence is a must read in this document. This next document has [Examples and Tutorials |http://service.sap.com/sapdownload/011000358700006120622006E/]that go with the first document.
It is also good to have ABAP development and debugging knowledge to do good development. Basic understanding of the request - response cycle - the Java to ABAP integration are all good topics to focus and learn.
You must also know the Java development process in the NetWeaver (NW). You need to know the concepts of NW Development Infrastructure (NWDI). The enhancement guide has some information relevant to ISA development.
If you really go through the enhancement guide thoroughly, you will know what more you should know!
Easwar Ram
http://www.parxlns.com

Help needed in transferring IDoc from SAP CRM to XI

Hi All,
We are facing an issue in sending an IDoc from SAP CRM to XI system. The IDoc is triggered and the status is showing as 03 in SAP CRM system(WE05 is used) but it is not getting replicated in XI System. This is verified by logging into XI System and cross checked the records retrieved by executing the transaction IDX5. No entry is found for this IDoc.
In SM58 transaction, it is giving the status text as EDISDEF:Port SAPRIO segment defn E201CRMXIF_BILLI.
Any pointers on this issues will be very helpful. We are able to send information from XI to CRM.
The project is an upgrade one and the IDocs are developed earlier and were working fine one week back and no changes were made recently.
Thanks,
Udaya

Hi Kapil,
Thanks a lot for your help. We need to delete and recreate Metadata. This is a typical problem that is encountered during upgrade projects.
Thanks,
Udaya

Sap crm faq's cant find , help me

hi every one,
                     I wish u could help me in getting FAQ' s of SAP CRM . Please post them as soon as possible.
                        Thanking u
                                        Praveen srv.

Hello
Please let us ensure that we do not violate the law by sharing copyright material through private / business mail or in public forums. All the information we need should be on:
http://www.sap.com
http://help.sap.com
http://service.sap.com
http://www.virsa.com
If you want to share other publicly available documents, you should always refer to those documents by using a hyperlink that points to the public source of the document.
Best regards
SAP Developer Network Moderator

Help Center in SAP CRM 7.0

Hello Gurus
In SAP CRM 7.0 WUI if we click on Help center we are not able to open that
we have performed the below task
:under SAP Netweaver >knowledge Mangment>Help center--->activated the Help center enabled
--> activated application help shown in help center
but still we are not able to .....
ur inputs are highly appricated...

Unfortunately Note 1410534 says:
"The links to the Help Center Business User Documentation has been removed with CRM 7.0 SP2 due to technical considersations"
I've opened a new Idea: [Bring back Help Center Business User Documentation for CRM 7.0 > SP1|https://ideas.sap.com/ideas/1542]. Please vote for it.

Need help in getting information/training material for SAP CRM (Functional)

Hello,
I am a SD Consultant.
I want to learn SAP CRM (Functional) on my own without going to any training institute or some thing.
Therefore, can anyone help me in forwarding the link(s) or document(s) with which I can learn about SAP CRM (Functional).
I want information/training material regarding SAP CRM 7.0 (on system/software working, not the general information, for example- why CRM, where CRM, etc)
For example, about org data, org structure, possible scenarios, etc.
Thanks in advance for spending your valuable time for me.
Regards,
T. Chaitanya
<<Moderator Message: Sorry, can't do. Search!>>
Message was edited by: kishan P

Hi Chaitanya,
Since You are already a SD Consultant, We assume you are very much familliar with SAP and for you CRM will also be not a big Deal.
Customer Relationships Management (CRM) is a model for managing any Organization's interaction with current and future customers. It involves technology to organize, automate and synchronize SALES, SERVICES(postsales) AND MARKETING(presales).
First of all you need to get SAP CRM installed in your system and then you need to get command over Account and Contact Management (Business Partner). The same can be learned using WebUI or GUI. From GUI the transaction launcher is WUI then web page opens up enter your credentials and select Role - Salespro. Open the Account and Contact section and do some R&D and you can learn. But in GUI you need to go to SPRO -> IMG -> Cross Application Components -> SAP Business Partner -> Business Partner -> Basic Settings -> Number Ranges & Groupings -> Define Number Ranges. Here you have defined number range then you need to assign to some group created from SPRO same way. And Finally maintain Business Partner using Tcode - BP.
Then You Learn Organizational Management which allows us to map our marketing, sales, service structure maintaining company's structure including the position and Employees in an Application and assign specific attributes to the otganizational units.
Path: SPRO -> IMG -> CRM -> Master Data -> Organizational Management -> Organizational Model -> Create Org Model/Change org model.
Just Go ahead and with some more R&D in the system and taking of F1 Help of SAP Documentation I think you can easily learn SAP CRM.
Regards,
Piyush

Help in understanding SAP CRM 6.0

Hi
I am new to SAP CRM and would appreciate someone sending me the documents or links or files or PDF for SAP CRM 6.0. (Base customisation/Marketing and Campaign mgt/Interaction center/Sales and others)
Thanks in Advance.
Bala

hi
try these links
http://help.sap.com/saphelp_crm60/helpdata/en/b7/973642a0feb36be10000000a155106/frameset.htm
http://help.sap.com/saphelp_crm60/helpdata/en/86/3af0840ccb4e8c97161f5514cfd88d/frameset.htm
http://esoadocu.sap.com/socoview(bD1lbiZjPTgwMCZkPW1pbg==)/render.asp?packageid=DBBB6D8AA3B382F191E0000F20F64781&id=347DD31EB5AB4BC592BD8B29C0981A1B
give me ur id i will send the document to you.
best regards
ashish

Can anybody help how to upload an excel file into sap-crm urgent

hi guys,
i need the right function module to upload the excel file from the presentation server in to sap-crm.
1) I know we use the function module 'ALSM_EXCEL_TO_INT_TABLE' in sap-r/3 but this function module is not exist in sap-crm.
2) i tried with the function moduel 'GUI_UPLOAD' but its not uploading correctly i am gettting hases(#).
Please can any one provide the right function module to upload the excel into sap-crm with an sample code.
thanks
viswa guntha

Hi Visma,
Please check this link for sample custom FM.
Re: function mudule for MS excel file to sap crm
Hope this will help.
Regards,
Ferry Lianto
Please reward points if helpful as away to say thanks.

SAP CRM - Need Help! CR 300/600

Hi ALL,
I am new to SAP CRM. I am doing a aself learning using help.sap.com but it doesnot help much.
I need CRM sales and Service document ie CR 300/ CR 600.
Can some pleas email me the same at <removed by SAP Community Network Moderator>.
I would appreciate your help.Please help me.
Also is there any SAP CRM traning server where i can subscribe for Sap Access?? Please guide me.
Regards,
Ven

Hi,
Please refer to this thread : CRM stuff??
Paul Kondaveeti

How to integrate MSSQL server with SAP CRM via XI? Please help!

Hi Experts,
   I have a requirement where I have to pull the data from MSSQL server and send it to SAP CRM.
   What are the different options avaiable with or without adapter to send data from MSSQL server to XI?
As per my understanding I have following options:
1. JDBC driver.
    MSQL ---> JDBC adapter ---> XI
2. Create webservice for the XI outbound interface (Sender interface) and call it from MSSQL stored procedure.
   MSQL ---> SOAP adapter ---> XI
2. Create webservice for the XI outbound interface (Sender interface) and call it from a .Net program.
MSQL ---> DotNet application --> SOAP adapter ---> XI
Which option is the best?
Please help.
Thanks
Gopal

Hi,
Kindly refer:
xMII 12.0 : Connecting to a Microsoft SQL Server 2000
/people/ted.teng/blog/2005/12/28/use-sql2005-to-connect-and-present-sap-on-sharepoint-business-scorecard-manager-150-part-i
Use SQL2005 to Connect and Present SAP on SharePoint / Business Scorecard Manager - Part IV
Hope this might be of some use to you...........

Need help in SAP CRM

Hi guys,
I am working as a technical consultant in ABAP. Now i want to change my career to SAP CRM as a techno-functional. I worked as a CRM technical consultant (IC WebClient) for 1 year also. I faced some interviews in SAP CRM but they are not asking me about technical's upon which i worked for the last 1 year. Anybody there can suggest me how can i pursue my career in SAP CRM. Guys, anybody can provide me what type of questions i have to face in an interview.
<b>POINTS WILL BE REWARDED</b>.
Thanks in Advance,
Santosh

Hi Santosh,
As a SAP CRM Functional Consultant you need to have the following knowledge.
1. You should be in a position to talk about the business process of the various Industries.
2. According to that you need to suggest where SAP CRM fits for their business requirement.
3. How can we Configure SAP CRM to suit the requirements of the client.
4. The basic functionality of SAP CRM - Marketing, Sales, Service & Analytics.
5. The functional process of Marketing, Sales, Service & Analytics.
6. Sales & Service scenarios based on IC Win & Web Clients.
7. Mobile Sales & Internet Sales Processes.
I hope you may aware that where an ABAPer fits in these solutions.
Majorly you should be in a position to aware that the Standard Configuration settings which are provided by SAP CRM.
You may follow the Best Practices for more information.
Hope I have answered.
Best Regards,
Johnny.

SAP CRM - no confidence in UI by SAP?

After reading this blog and looking at the article attached to the blog. I had an interesting question:
Can Rich Internet Applications finally be accepted as a credible application development platform for SAP?
Does SAP have any confidence in its own CRM software? Right now SAP is touting how easy to use the new version of SAP CRM is, and yet this article implies they don't use their own product's user interface.
Now I know the eSOA mantra says this shouldn't matter, but I would say this is one of those cases where it doesn't. If the vendor won't/can't use their own CRM software because the UI is too ugly/clumsy or other reason, why should I as a customer.
As a customer I don't want to purchase a CRM software and then have to purchase a better UI to go on top of the software. I might as well spend the money on software that might have a better UI perceived by my sales folks(think siebel, salesforce.com, sugarcm, etc), and spend those dollars on integration instead. It's a lot cheaper to do integration work, than completely rewrite the UI to meet my users needs.
I'm also wondering why SAP would even send this message by displaying this article on SDN? I'm sure if the guys at oracle saw this article, we would see a press release from that says something of the like:
"Even SAP acknowledges, that SAP CRM is too difficult to use".
I bring this up because we are selling use of SAP CRM 2007 in house right now, and it makes it harder for me to sell the solution to my business users, if there are conflicting messages on the market.
Take care,
Stephen

> Wow, you almost have the "nightmare" scenario when it comes to maintenance. I just have to ask what functional areas (high level) did you implement? Was it the marketing module?
I can tell you...
We were using Mobiles Sales with activities, campaigns, sales documents and master data and we switched that to CRM 2005 and Portal (+ adding BI reporting functionality with BI-CRM content). For the Java part there's enough said (by me) already, I won't start again with that (mess). The CRM looked pretty well at first sight but devil's in the detail.
> The marketing module in CRM 40 was so unstable on SP08 that basically we ditched the application and wrote something custom in the SAP GUI instead. Any t-code that had over 400 related notes(segment builder) is just a nightmare not to mention just plain bugs in the PCUI that we weren't willing to wait a month for fixes.
Well.. people have always be VERY helpful, especially the guys and girls in India were doing a very good job at fixing bugs - once the communication was done via email and not via phone...;) But you're right - it's taking sometimes too much time to get a fix and yet-another-note.
> I still think the SAP GUI sometimes beats the web based interfaces, once you learn how to use it. The problem was that everyone got obessed with zero-client installations and forgot about the benefits of "specialized" clients. Now everyone is basically trying to make a web browser work like a desktop client, which puts you back full circle.
Everyone THINKS it's zero installation but in fact you have to configure proxy exceptions, add/install certificates, enable/disable Javascript things, add trusted sites, (re-)configure firewalls on Laptops, delete browser caches, install SVG viewer and other "plugins", install and maintain security fixes for the browser etc. etc. and this on a distributed environment where our sales reps are spread over the whole world in different time zones. So the "zero-installation" is nothing but marketing flowery because the maintenance you needed to put into Mobile Sales is now needed for the browser - nice antagonism
> In would have been interesting to see how well SAP would have fared if they had made the mistake of making the original R/3 application 2-tier instead of a 3-tier client/server.
It's been like that @ R/2 times and I must tell you I loved the green screens (http://www.sapdesignguild.org/resources/images_hist/R2-0.GIF and http://www.sapdesignguild.org/resources/images_hist/SCREENO1.GIF)
Markus

SAP CRM help

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