SAP CRM IC WEBCLIENT WELCOME SCREEN FIELDS DESIGNING

Hi,
I am new to IC Webclient. I have designed CRM_IC (Welcome screen) with fields like name, address, postcode and Reference no. I can able to enter text in all the fields except in Reference no field. This box even not allow me to place curser on it. I want to enter no. in it. Can you please tell me what could be the problem and how to solve it step by step. I am in v5.0. And I want to retrieve the same data to the CRMD_ORDER screen. Each and every time it need to refresh whenever I enter new details. I mean CRMD_ORDER shoudl display with latest details whatever I enter in Welcome screen (CRM_IC). Thanks to everybody.
shrik.

Please paste the code of ur page.May be then we can figure it out.

Similar Messages

How to Call SAP ECC transactions into CRM IC Webclient Profile Screen

Dear all,
We are implementing IC Webclient application for our Clientu2019s call center operations.
All sales related activities are being created in back end SAP ECC system like, starting from Quotation to Sales Order, Deliveries and Billing.
Client wants to see all relevant ECC reports of Sales transactions in IC Webclient Screen.
Connectivity between SAP CRM and ECC has already been established and we did all basic configuration for IC Webclient, but donu2019t know how to and where to call ECC transaction in IC Webclient Screen.
I am looking for suggestions from any of you to handle this requirement successfully. I would be grateful if you send me any documentation which addresses this requirement.
Your suggestions and help will be highly appreciated.
Thank you,
Raghu ram.

Hi,
Step-by-step process for the same is as follows:
1. Create a launch transaction to launch the relevant BOR object at the following
IMG->CRM->IC WebClient->Basic Functions->Transaction launcher -> Configure Transaction Launcher (Wizard).
This wizard is very useful and easy way to create a launch transaction and guides through each step and generates a handler class for you.
2. This transaction now has to be incorporated in the Navigation bar. For this you have to create navigation bar entry and navigation bar profile.
IMG-> CRM-> IC WebClient->Basic Functions -> Define Navigation Bar Profiles
Here you have to first Define Entries where you would input Launch transaction ID created in step 1 and then Define the Navigation Bar Profile.
3. Assign the Navigation bar profile to IC WebClient profile.
Please note that you can you Transaction launcher for incorporating any web links, PCUI Transactions, CRM Transactions, ERP transactions etc.
Regards,
Deepak

How to hide installbase components in SAP CRM 2007 on UI screen

Hi Experts,
How to hide Installbase and its Components on UI Screen of SAP CRM 2007.In which BSP component Installbase and its components are there and how to remove it.Advanced thanks for suggestions.
Regards
Krish

Hi Krishna,
First I would like to know that your scenarios are B2B or B2C. Based on Scenario...in SPRO Master Data->Define Account Identification Profiles.
Under Object Components remove ICCMP_IBASE.
Hope this will solve your issue.
<<text removed>>
Regards,
Albert
Edited by: Matt on Apr 29, 2009 3:23 PM
Edited by: Matt on Apr 29, 2009 3:24 PM - do not ask for points

F4 help for the selection screen field designed in screen painter

Hi all,
I have designed selection screen in the screen painter. in that for one of the fields i have to give f4 help. for that i have writter the code in PAI event. in this event i have used the standard Function module for f4 help. but no f4 help is comming for that field. can any body suggest what i have to do.
Thanks & Regards,
Giri.

Hi,
You must use the correct event to meet ur requirement use POV event instead of PAI event.
for more clarification and example program see below the demo program
DEMO_DYNPRO_F4_HELP_DYNPRO
DEMO_DYNPRO_F4_HELP_MODULE
Cheers
fareed

I defaulted input help field (pick list) but SAP CRM still asking for one

We are running SAP CRM 7.0.
Some fields as you know are dialog / pick list fields.
What I mean by this is they are input help fields where you
can click a little square (in sap crm 7.0) to the right of the text box
and it brings up a dialog screen of values that you can select from.
Here is an example screen shot of what I am talking about:
http://img834.imageshack.us/img834/5676/imageschak.png
So what I have done is implemented the GETTER function for this input help field so that by default it has a value.
The code is like so:
method GET_CURRENCY.
CALL METHOD SUPER->GET_CURRENCY
EXPORTING
    ATTRIBUTE_PATH = attribute_path
   ITERATOR       = iterator
RECEIVING
    VALUE          = value.
      if value eq ''.
        IF sy-langu EQ 'E'.
          VALUE = 'USD'.
        elseif sy-langu EQ 'D'.
          VALUE = 'EUR'.
        ENDIF.
      endif.
endmethod.
Here even is a link to this method that I created: Field Currency of Context Node BTADMINH - How to set default
The method works great it sets the default of the currency to say USD. When I click the create button to create an opportunity the field currency is set to USD, this is great because it makes my job easier that I dont have to click the input help button and select a currency, it is already there.
But once I click the "Save" button for an opportunity I get a small error in the error notification box that tells me I need to select a currency! But why is this happening a currency already exists? So If I click the input help (the little button) and reselect the currency value USD then save my opportunity this error goes away.
The question is why does this happen? I need it so that the default currency value is recognized by the SAP CRM system. Why do I have to go back in and re-select the currency if it is already set? Is there some sort of consistency check or something I need to do to eliminate this problem?
Here is a screen shot after creating an opportunity with the default Currency set to USD (this means I did not select USD in the dialog input help it was defaulted by the getter method:
http://img832.imageshack.us/img832/3011/enteracurrency.png
Only if I go back into edit mode and actually click the little square to bring up the dialog of values and select USD does this error go away. Why does this happen ?

I called SET_CURRENCY right after setting my value and the error is now gone.
SET_CURRENCY( EXPORTING ATTRIBUTE_PATH = ATTRIBUTE_PATH
                iterator = iterator
                value = value ).
Got the tip from Pieter who has a good blog on SAP CRM: http://sapcrmweblog.blogspot.com/

Enhancements in CRM IC Webclient

Hi,
We are using SAP CRM Webclient as UI for backend ISU system to achieve Utility specific Customer service scenarios. There are lot of Enhancements happening in ISU Backend processes.
My question: How do we realize these enhancments in CRM IC Webclient? Does every enhancment done in backend requires an UI enhancment in IC Webclient? This will be a too much technical enhancments. Is SAP CRM IC Webclient designed this way ?
Please guide.
Thanks,
Shaik

Hi,
Creating a new BOL from scratch is a huge development task.
I can tell you some steps which can guide you initially:-
a) You need to define your bol component first.This bol component is then assigned to a component set e.g ONEORDER is a component set in CRM.
b) You need to make an entry of this bol component in spro->SAP Reference IMG->Customer Relationship Management->CRM Cross-Application Components->Generic Interaction Layer/Object Layer->Basic Settings...
c) Here you also mention the corresponding BOL/GENIL Class for that component
d) Now assign this component to a component set.You can also create your own component set.
e) Create the new BOL/GENIL Class.This should inherit the class-CL_CRM_GENIL_ABSTR_COMPONENT.This abstract class contain all the methods that need to be implemented for the BOL/GENIL functions like-Create,Save,Lock etc.
f)Two of the most important methods that define the BOL Structure are-GET_MODEL and GET_OBJECT_PROPS.
g) GET_MODEL defines the relationship and cardinality while GET_OBJECT_PROPS define the attribute structure of each BOL Object.
For refrence you can follow the SAMPLE Component and corresponding GENIL Class-CL_CRM_GENIL_SAMPLE_COMP.
To open the BOL Component Set, you can use the transaction GENIL_MODEL_BROWSER. Here you give the name of your Component Set and it will display the ROOT,ACCESS,DEPENDENT Objects alongwith their attribute structure.These objects form the Context Nodes on the new SAP WEB UI and each of these attribute fields form the Input/Form Fields on the new UI. So data from the DB is stored in these attribute fields and then displayed on the new UI.
Hope this clears some of your doubts..
Regards,
Rohit

Post Business Partner data from SBL CRM to SAP CRM

Hi CRM Gurus,
I am very new to SAP CRM. I have got an assignment wherein I will get the XML file from Siebel CRM, which will contain the "Business Partner" data.
I need to upload this data into SAP CRM by mapping all the fields available in the XML file.
Please let me know the step by step process to reach the goal.
Regards
Sandy

Sandeep, since this is a conversion related task you might want to browse http://sap.help.com and search for the so called 'XIF Adapter'. This adapter is part of SAP CRM's Middleware and provides the functionality to import and export individual objects using XML/SOAP technology.
Second option you could evaluate is BP creation through the usage of the standard BADI's that SAP delivers. Let me know whether this gets you started, Tiest.

In which screen the Profit Center field can be seen in SAP CRM Product Master?

Hi SAP Experts,
Please provide your valuable inputs on the below request:
1) Do we have profit center field in SAP CRM Product Master?If yes then in which screen can we see?
2) At the moment we are not using the profit center field in either of the systems(ECC and SAP CRM) in Material, we want to use this then how to go ahead to have this field in CRM.
3) If we add the profit center value in material master in ECC under general and plant data view then how this value will be replicated into SAP CRM , delta load or initial load?
We are using SAP ECC 6.0 and SAP CRM 7.1 systems.
Appreciated for your inputs at the earliest.
Best Regards,
SV

Hi,
Substitution Rule :-
Prerequisite :
1. WBS Level (PRPS-STUFE) = ' 3 ' AND Statistical Indicator (PRPS-XSTAT) = ' X '
Substitute
1. Profit centre (PRPS-PRCTR) - ' '
Hope this will clear you...
Regards,
Hari

Solman 7.1 - CRM WebClient UI - custom field mandatory on status change

Hi
I've got a question and I'm not sure if it's possible.
Basically i have created a custom field in CRM WebClient UI and I have added this field to my Z configuration. This works fine.
Now, I'm wanting to make an error to appear if this field is blank (hasn't been filled in) when the status of the transaction type changes to a specific status.
i.e. if "custom field" is BLANK when SMTM changes to Closed, then error appears
I know the field can be made mandatory, but this particular custom field won't be filled out straight away. Therefore I want the check to occur when the document is closed. Can this be done via PPF Conditions? Or is ABAP/enhancement the only way?
Thanks
Shaun

Hi,
For customizing crm web ui, you must need AET or EEWB tools. Best Practices for SAP CRM Web UI Customization - CRM - SCN Wiki
but try by using the standard sap note 1772650 - ST710:You can save a message even though mandatory fields are not filled in. which can set certain warning message for custom fields or not and the other relevant 1931783 - Incident can be saved without filling mandatory fields
Please check.
Thanks
Jansi

Adding Extended Field in CIC0 - SAP CRM 5.0 IC Win

Hi Experts,
Please help with the issue that i'm facing
Scenario:
1) SAP CRM 5.0 - IC WinClient;
2) I have extended 3 fields using EEWB;
3) These fields were created correctly under "Clients Field Tab";
My Problem:
I want to see theses fields in the standard CIC0 (Activity Screen) and not inside the "Clients Fields Tab".
Three Questions:
1) Is it possible to add extendend field to the standard screen?
2) If yes, How can I do this?
3) Is this possible using Screen Variant?
Thanks in advance.

Hi
I hope the following helps:
1) how complex this is? Little effort or a lot of effort?
For non-ABAP'ler it is a lot of effort, even experienced programmers need depending on the requirements up to several days.
2) If this field is used in several screens (e.g CIC0 / CRMD_ORDER, etc) will I have to do the same procedure for every transaction/screen?
No, it is one screen only, which is re-used in both transactions.
3) If I have two distinc Contact Centers using the same application, can I hide this fields that I've added using screen variant for one CIC0 and allow the other to see them?
If you use screen variants these are depending on transaction type only and not on te contact center application, so once you define a layout e.g. for a phone call, this layout is taken by all applications in call center and crmd_order.
Hope this helps
Kai

How to design a screen field

Hi
I have to design a screen field which has 99rows and 60 digit each.
Please help me out from this
Thanks
Neelima

Try (documentation) [Defining a Table Control|http://help.sap.com/saphelp_bw/helpdata/en/d1/801bdf454211d189710000e8322d00/frameset.htm] and (sample) [Learn Making First Table Control |http://wiki.sdn.sap.com/wiki/display/ABAP/LearnMakingFirstTableControl].
Regards,
Raymond

Table and field name for the goods receipt date in SAP CRM

Hi,
can some one provide me The TABLE-FIELD from SAP CRM system for GOODS RECIPT DATE.
It is the same as Received material date in DIsplay:Return and replacemnt screen in CRM.
Thanks,
Chetan

Few more tables:
BUT0BANK         Business Partner: Bank Data
BUT0BK           BP: Bank details
BUT0CC           BP: Payment Cards
BUT0ID           BP: ID Numbers
BUT0ID_BIP_NOHIT Business Information Provider: Logging of non identified BP
BUT0IS           BP: Industries
BUT0VP           BP: Business Partner Assignment and Links
BUT100           BP: Roles
BUT150           BP relationship: Attribute table (test different.type TBUKR)
CRMM_BUT_BUHI_1 R/3 Customer Sales Area CRM BP Hierarchy Group Mapping
CRMM_BUT_BUHI_2 R/3 Leaf Customer Sales Area CRM BP Hierarchy Group Mapping
CRMM_BUT_CONTNO Mapping Table Business Partner Relationship – Contact Person
CRMM_BUT_CRMOBJ Buffer: Which BPs are in Which Systems
CRMM_BUT_CUSTNO Mapping Table Business Partner – Customer
CRMM_BUT_FRG0040 Business Partner Sales Classification List
CRMM_BUT_FRG0041 Business Partner Sales Classification
CRMM_BUT_FRG0042 Business Partner Sales Classification List Order Blocks
CRMM_BUT_FRG0050 Business Partner – Status
CRMM_BUT_FRG0060 Business Partner – Business Hours
CRMM_BUT_FRG0061 Business Partner – Business Hours Interval
CRMM_BUT_FRG0070 Business Partner Excluded Partner Functions List
CRMM_BUT_FRG0071 Business Partner Excluded Partner Functions
CRMM_BUT_FRG0080 Business Partner – Sales Area – Partner Function List
CRMM_BUT_FRG0081 Business Partner – Sales Area – Partner Function
CRMM_BUT_FRG0100 CRM Business Partner: Status
CRMM_BUT_KOR0040 Business Partner Korea
CRMM_BUT_KOR0041 Business Partner Korea History
CRMM_BUT_LNK0010 Business Partner – Sales Rule List
CRMM_BUT_LNK0011 Business Partner – Sales Rule
CRMM_BUT_LNK0020 Business Partner – Shipping Rule List
CRMM_BUT_LNK0021 Business Partner – Shipping Rule
CRMM_BUT_LNK0030 Business Partner – Billing Rule List
CRMM_BUT_LNK0031 Business Partner – Billing Rule
CRMM_BUT_LNK0140 Business Partner Organization Rule List
CRMM_BUT_LNK0141 Business Partner Organization Rule
CRMM_BUT_MIGRATE Migration Table: Fields Changed In CDB
CRMM_BUT_SEMPL00 Sales Employee for Contact Person Relationship: Admin. Tech.
CRMM_BUT_SEMPL01 Sales Employee to Contact Person Rel.: Data Table
CRMM_BUT_SET0010 Business Partner – Sales Rule Period
CRMM_BUT_SET0020 Business Partner – Shipping Rule Period
CRMM_BUT_SET0030 Business Partner – Billing Rule Period
CRMM_BUT_SET0140 Business Partner Organization Rule Period
CRMM_BUT_TDAR010 Business Partner – Time-Dependent Appointment Rules
CRMM_BUT_TDAR011 Business Partner – Time-Dependent Appointment Rule Intervals
CRMM_BUT_TDAR012 Business Partner – Time-Dependent Appt Rule Single Intervals
BUT_DNC          BP: Telephone Numbers of the “Do Not Call” List
BUT_DNC_OLD      BP: Telephone Numbers of the “Do Not Call” List
BUT_FRG0010      Business Partner: Tax Classification
BUT_FRG0011      Business Partner: Tax Classification
BUT_HIER_NODE    Business Partner Hierarchy Group
BUT_HIER_NODE_BP Business Partner Hierarchy Group – Bus. Partner Assignment
BUT_HIER_NODE_D Business Partner Hierarchy Group – Description
BUT_HIER_STRUCT Business Partner Hierarchy Group – Hierarchy Relationship
BUT_HIER_TREE    Business Partner Group Hierarchy
BUT_HIER_TREE_D Business Partner Group Hierarchy – Description
BUT_HIER_TYPE    Business Partner Group Hierarchy Category (GUID)
CRMD_ACTIVITY_H Activity Header table
CRMD_ACTIVITY_I Activity Reporting: Activity Line Item Extension
CRMD_TM_ACTIVITY Activity reference
CRMD_LEAD_H Lead Header table
CRMD_OPPORT_H Opportunity Header table
CRMC_T077D : customer account groups
BUT_HIER_TREE Business Partner Group Hierarchy
CDBC_T_PRODUCTID Mapping: Product Id
CDBD_ORGMAN Business transaction – organizational unit -set
COMC_PRODUCT General Product Settings
COMC_R3_FIELDS Assignment of R/3 material master fields to CFOP
COMM_CATEGORY Category
COMM_CFGMAT Basic Data for Materials
COMM_HIERARCHY Category Hierarchy
COMP_TYPES Hierarchy Tool: Comparison Type Check Table
CRMC_CPRICPROC Customer Pricing Procedures
SMOKVBEZ15 Assignment employees to positions
CRMMLSGUID: GUID entry (should match GUID in CRMPRLS)
CRMM_BUT_CUSTNO : Also GUID table (GUID here should match GUID in R/3 table CRMKUNNR)
SMOFSUBTAB : Mapping & Parameters
SMOFDSTAT : Download Monitor (R4AM1)
SMOFFILTAB : Filters (Should match filters in R3AC1 & R/3 Table CRMFILTAB)
SMOFOBJECT Definition of Objects for Download
SMOFOBJPAR Parent Objects of an Object in Table
SMOFPARSFA Middleware Parameter
SMOFQFIND Queue Finder Table for MW-Queue finder
SMOFTABLES Definition of Tables for Download
CRMD_ORDERADM_H = Document Header Table
CRMD_ORDERADM_I = Document Line item Table
COMM_PR_FRG_ROD: Product Sales Set - Product – Assignment
CRMV_PR_SALESA: Product - Sales Order Set

Recommended screen resolution for SAP CRM 2006s/5.2

Hi All
Any idea that what is the recommended screen resolution by SAP for SAP CRM 2006s / .2 Web UI ?
Thanks & Regards
Vishal Mani

Hello Vishal,
This is John Burton, the guy who created the note that Stephen referred to (SAP note 764974). I don't think you will get a general recommendation from SAP regarding screen resolution and/or browser size requirement for a number of reasons. (The following are just my thoughts and don't necessarily represent the official views of SAP or anyone else).
1) Screen resolution is a somewhat personal choice varying by user and preference.
2) Technology changes very frequently and large wide-screen high-resolution monitors are becomming increasingly available.
3) The CRM WebClient supports a variety of different business roles and types of users; it is conceivable for example that an Interaction Center agent might be able to get by with a fairly small, low-resolution monitor while an analyst or supervisor might need two separate wide-screen high-resolution monitors in order to have various reports and other applications open at once.
4) And of course, no company wants to play the "bad guy" and make end users angry by giving a recommendation for very low-end, small low-resolution VGA monitors, or risk upsetting CFOs by giving a recommendation for very expensive wide-screen high-resolution LCD monitors
I'm sorry that I couldn't give you a more "official" answer.
Warm regards,
John

Pop-up screen not showing while accessing transactions in SAP CRM WEB-UI

When we are logging on SAP CRM WEB UI, for transactions like Lead, Complaints and Activities-
Sometimes Pop up screen is showing for selecting transaction types, but sometimes it is not showing.
We have tried it on different work stations with same user id and standard business roles , but we are not able to trace the problem. Also with same id sometimes error shows, "No business roles attached, not allowed to logon,
after that when we tried on other workstation with same id we were able to access all transactions.
Please suggest what would be the problem.
Rishikesh

This is sporadically occurring issue hence I cannot pin point one single reason. Since sometimes you are able to logon and some time not certainly it could not be a Role authorization issue.
Just check if your business role is properly configured. Thats all i can say.
Regards
Kavindra

Search criteria is not working in Responsible Group field in sap crm could you please help me this how to achieve.

search criteria is not working in Responsible Group field in sap crm could you please help me this how to achieve.I have writen code on EH_ONSEARCH .as per below...what changess i need to do..and through partner function and adding the selection params please send the sample .
code. partner funtction - ZRG DATA :
DATA : lv_partner_fct type .
types: begin of ty_resp,
       partner    type but000-partner,
       name_last type but000-name_last,
       name_first type but000-name_first,
       mc_name1   type but000-mc_name1,
       mc_name2   type but000-mc_name2,
       end of ty_resp.
DATA: lv_resp_bp type STANDARD TABLE OF ty_resp INITIAL SIZE 0,
       lw_resp_bp type ty_resp.
IF lv_attr_name = 'Rgroup'.
lr_entity->get_property_as_value( EXPORTING iv_attr_name = if_crm_srqm_uiu_const=>gc_attr_low
                                   IMPORTING ev_result = lv_low ).
IF lv_low IS INITIAL.
SELECT partner
       name_last
       name_first
       mc_name1
      mc_name2
FROM but000 INTO table lv_resp_bp
WHERE mc_name2 = lv_low and bu_group = '0010'.
loop at lv_resp_bp into lw_resp_bp.
    lv_low = lw_resp_bp-mc_name2.
lr_query_service2->add_selection_param( iv_attr_name = 'Rgroup'
                                            iv_sign = lv_sign
                                            iv_option = lv_option
                                            iv_low = lv_low
                                            iv_high = lv_high ).
ENDLOOP.
if lv_partner_fct = 'ZRG'.
lr_entity = lr_iterator->get_next( ).
CONTINUE.
ENDIF.
lv_attr_name = 'BU_PARTNER'.
ENDIF.

<b>You can acheive   this .... first by creating the search help exit    ... by creating the maintaince view   then   using it in the   Creation of the search help </b> ...
see the link for attaching the view   to the serach help .
<a href="http://">http://www.sapdevelopment.co.uk/dictionary/shelp/shelp_elementary.htm</a>
reward points if it is usefull...
Girish

SAP CRM IC WEBCLIENT WELCOME SCREEN FIELDS DESIGNING

Similar Messages

Maybe you are looking for