Sap not initializing-VERY critical

Hi,
Ever since the implementation of ECC 6.0 on new HP servers, intermittent loss of connections has been reported by the client.Upon checking the parameters like network connection & other settings it was found okay by the client.
Couple of days back the server stopped working.
The user was trying a collective GI and the moment he tried posting the same he got the short dump and just could not do the transaction any more.Later on almost every user started reporting the same error.
The business was at hault so ultimately the servers were restarted to see the possibility of getting the things back to nornal.
However it never got restored and no one could use system then on.
Based on this I would like to know what could be the possible reason for this incidence.
Is it something to do with any missing parameter during system installation or is there anything else one should look at.
It has been almost a month after this big issue appeared.
I just wanted to have an expert opinion on this which probably help me further analyzing the things in advance and by the time the technical person really tries to look for the probable root cause we have some suggesttions.
I know its very difficult to pass on any remark but t least some idea I could get would be very useful.
Thanks in advance
Best Regards,
BM

Map the procurement with inbound delivery so that handling units will be captured and barcodes can be sent to the vendor with the help of data from inbound delivery. For barcode printing, follow: http://help.sap.com/saphelp_nw04/helpdata/en/d9/4a94c851ea11d189570000e829fbbd/content.htm
Hope, this will help you.
Regards,
Sudhir Dahake

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                NO_BATCH                = 5
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                INVALID_TABLE_WIDTH     = 7
                GUI_REFUSE_FILETRANSFER = 8
                CUSTOMER_ERROR          = 9
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