SAPConnect to Send Emails to external mail address

Question

I am trying to send email from SAP to an external email address.
I've configured in SCOT the mail server and it respective port.
When I tried to send a test message, the message failed in the queue with the log:
"Cannot process message in SAP System - No ESMTP Plug-In Is Available for SAPconnect
Application Server Used by the Send Process:
S21TDI05
(Schedule Send Process on App.Server with Plug-In)
Upon checking the sap documentation, I encounter there's also a SMTP Service in "SMICM" as well. Inside there I can see that the SMTP setting is not activate and no values has been entered.
Are these 2 connected?
Advices are welcome.
Thanks,
Regards,
Wooi Chian.

Answer 1

This error message means that your SMTP plug-in is not active. Go to TR: SMICM -> GOTO -> SERVICES
Here you must see that the SMTP plug in is active.
This error usally due to bind error. The port wich had to be used is used by an other service.
Check if below mentioned parameters are set.
rdisp/start_icman = true
icm/server_port_0 = PROT=HTTP,PORT=1080
icm/server_port_1 = PROT=SMTP,PORT=25$$, TIMEOUT=60, PROCTIMEOUT=300
icm/server_port_2 = HTTPS,PORT=82$$, TIMEOUT=60, PROCTIMEOUT=300
and restart ICM . You should see SMTP service on SMICM transaction.
In my case problem was with the below parameters. PORT=HTTPS was assigned to server_port_1. I swapped the values of both the parameters icm/server_port_1 and icm/server_port_3. Only after that SMTP service started being visible under DISPLAY --> Services.
icm/server_port_0                           PROT=HTTP,PORT=80$$, TIMEOUT=60, PROCTIMEOUT=300
icm/server_port_1                           PROT=HTTPS,PORT=82$$, TIMEOUT=60, PROCTIMEOUT=300
icm/server_port_3                           PROT=SMTP,PORT=25$$, TIMEOUT=60, PROCTIMEOUT=300
Hope this helps solve the issue.
/Ravi