Sapphone Central architecture and pop-ups

Hello,
We are going to integrate Symosium CTI with SAPphone Server. Looking for the best architecture to implement we´ve seem that the central architecture has a "problem":
"The disadvantage of central architecture is that incoming messages are not displayed in the SAPphone window directly. This is due to the fact that direct communication between work center and telephony software is not possible. Users first receive an express message about an inbound call. They can then open the SAPphone window from this dialog box."
So, our agent´s front is going to be the CIC0. In this mode, It´s necessary to pulse any button to see the pop-up with the client´s information or it appears directly?
Thanks in advance.
Regards.

Hello Tony,
First of all, thank you very much.
I appreciate your offer of help but we´ve achieved to integrate the SAPphone with the symposium.
Best regards,
Esteban

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Paul Whitham
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Valleybiz Internet Design
www.valleybiz.net
"jjhtwin2" <[email protected]> wrote in
message
news:ep8l97$5ea$[email protected]..
>I have several .html pages being displayed within an
i-Frame. There are
> thumbnail images on .html pages that are being displayed
within the
> i-frames,
> and these thumbnails are not displaying in IE, even
though they do display
> in
> Firefox. The thumbails are linked through JavaScript
code (written by
> Dreamweaver 8) to open up .html pages. Some of these
thumbnails are
> displaying
> (even though some do not and all use the same code),
though the links to
> the
> pop-ups are not working.
>
> Everything works fine in FireFox, this is only a problem
in IE. I am using
> version 7 of IE.
>
> Does anyone have ANY ideas why this may not be
working????
>
> Thanks for any assistance!!!!
>

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Attachments:
Pop Up Test.zip ‏5 KB

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