Satellite M40X-184's DVD/CD-RW drive unable to read CDs

I have a three month old Satellite M40X-184 with Mat****a UJDA760 DVD/CD-RW drive. Last few days the optical drive is unable to read any type of CDs. But it can read DVDs. Can somebody please tell me what's wrong with it? Is the drive broken? Is it necessary to replace the DVD/CD-RW with a new drive? Thanks.

Hi
It is not easy to say if the drive is defective but you should anyway contact your local dealer. The warranty is valid and if there is some technical problem the drive will be replaced.
I dont know if this can help but you can try to remove the drive from device manager and restart the unit. The drive will be recognized and installed properly. If there is the problem with original music CDs you should really contact the local dealer.
Before the unit will be checked I believe that the best way to check it properly is to preinstall the unit with recovery media. The same thing will be done by technicians before hardware replacement. If you want you can do it too.

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