Save for web Pink Screen.

I'm using Illustrator 10 and I'm running on Vista. Everytime I use the save for web feature, all I get is pink screen where the display should be. Why is that?

HaasCage,
The basic underlying preferences may be corrupted.
You may try to follow the instructions under the heading Move the folder here: http://www.bugge.com/Family-and-friends/Illy/illy.html

Similar Messages

Save for Web & Devices 2-up view not appearing side by side

Hi, I'm hoping someone can help me with this issue. In Photoshop CS4, when I used to go to the Save for Web & Devices screen, I liked using the 2-up view so I could see the difference between my original and the optimized versions. However, I've tried doing this in CS4 now and I remember seeing (in CS3 I believe) where the layout of the 2-up view was side by side (vertically) so you could have the original on the left and the optimized on the right. Now, in CS4, at least on my machine (mac OSX tiger), the 2-up view only displays the original and optimized horizontally (with the original on top and the optimized below). Is this a fixed layout for the 2-up view or can this be changed? Is this normal is something corrupted? I've looked everywhere for a button or setting to click (that I could think of) and have not been able to find a place where the layout setting can be changed. I know it's a very small issue for most people, but I really preferred viewing the two versions side by side vertically instead of one on top of the other. I'm assuming that this is just a setting somewhere that the user could change but I don't know - perhaps this interface update is new to CS4 and is not customizable?
Anyone have any information or solutions to this?

Thanks so much...that was so easy, but I don't think I would ever have found it!
It works now, I just resized the window and it's now side by side...funny how this was not described in the help file when I looked it up!
Thanks again.

VERY slow performance with CS4 + Save for web

Note: I have done a search for similar issues but can find nothing regarding CS4 and this particular issue. I'm using a MacBook Pro 2.4Ghz w/4GB of RAM and resources are aplenty when the issue occurs.
Issue
My problem is that under certain circumstances the 'save as web' function can take upto 3 minutes before the diaglog box appears. I've had this for some time but only in the last couple of days did I notice something that might be relevant:
Works
1. Open 3 large TIFF files @ 120mb approx (mine are 3 processed RAW files from Capture One / 4200x5600@300dpi)
2. Create a new adjustment layer for each image
3. Resize each image to 72dpi @ 800x600
4. Run a SmartSharpen & flatten layers
5. In each tab (for each image) do 'save as web'
6. 'Save as web' dialog appears in expected time
VERY slow
1. Open 3 large TIFF files @ 120mb approx (mine are 3 processed RAW files from Capture One / 4200x5600@300dpi)
2. Create a new adjustment layer for each image
3. Resize each image to 72dpi @ 800x600
4. Run a SmartSharpen & flatten layers for each image
5. In first tab do 'save as web'
6. 'Save as web' dialog appears in expected time
7. Close this document (tab)
8. Go to the next image (tab) and do 'save as web'
9. Dialog box can take anything from 20secs to 3mins to appear.
10. Close this document (tab)
11. Go to the last image (tab) and do 'save as web'
12. Dialog box can take anything from 20secs to 3mins to appear.
As I can easily go through this process for 50-60 images you can imagine that it can waste over an hour of my time waiting for Photoshop to get it's act together. I assume it's something todo with memory allocation, or that it's processing previews for all three tabs on the first 'save as web', but in any respect it's very annoying. There seems nothing obviously wrong resource-wise at the time of doing these.
Would be interested if anyone else has this issue!
Thanks!

I had the same problem when I setup a new computer this week. Here's what I had installed:
Photoshop CS5
Suitcase Fusion 3
The problem was that when I was in Photoshop and used the "Save for Web" export screen, the dropdown menu for the different export types (JPG, PNG, GIF, etc) would take an extremely long time to update the preview of the graphic.
After a few days of research , I found that Suitcase was conflicting with Photoshop. Here's how you fix the problem (or at least here's what I did with my situation):
Open Suitcase
Go to "Tools", click "Manage Plugins"
Deactivate the Photoshop plugin
This fixed the problem immediately and now my Photoshop" Save For Web" feature is working really fast. Hope this helps anyone else in the same boat.

Spot Heling Brush Tool & Save for Web screen

Spot Heling Brush Tool
While using Wcom Grip Pen I can’t switch brush size option to any other than Pen Pressure – it’s not good.
Save for Web screen
It would be good to have “Apply” button for size changing, like it w3as in CS3 (I didn’t use older versions).

You don't use pixel preview and possibly also do not work at 72dpi, do you? That's why your crop lands on sub-pixel values and is quantised to the next whole pixel, changing the effective output dimensions. Aside from that, why bother with artboards? You could just use the slice tool and save it all in one go...
Mylenium

Save for web... is full screen an option?

I have posted my video online using the Quicktime X File > Save for Web option.
I chose the java script player and uploaded it to my site, It all works well.
My question is, does anyone know how to add a fullscreen button to this player?

Not exactly what you want, but I found a solution on the web.
Result plus links here :
[Play Fullscreen QuickTime movies|http://www.wyodor.net/_Movies/fullscreenQT>
With the addition of a JavaScript you might be able to expand on it.
http://webkit.org/blog/140/html5-media-support/
[Safari HTML5 Audio and Video Guide|http://developer.apple.com/safari/library/documentation/AudioVideo/Concep tual/UsingHTML5_AudioVideo/Introduction/Introduction.html]
And here is a html5 video sample based on the Guide above you can use :
http://www.wyodor.net/_Demo/html5/HTML5Video.html

Save for web & devices troubles

Ive created a mini animation where by the eyes change colour.
I click on save for web & devices and it takes a while to come up.
When it does the image is pink until i move it around.
Then when i got to save it either crashes or goes to the save screen where i can click save but most of the time the save button does not work.
When it does work i get a blank black box that does not render and then the program stops responding.
What should i do?

Im trying to save it as a GIF because its an animation.
Its 8 bit. Basically whenever i try to save it the program stops responding and when it responds again i get a pop up box that you can see right through to the other side. Theres nothing in it.
Ive checked where it would save the file afterwards but nothing is there.

.gif preview slow in Save for Web

I am having an issue in Save for Web where the .gif animation preview works very slow and choppy. I am an advertising designer and many times I need to work on animated .gif banners. I am working with Photoshop CS6. When I play the animation in the frame timeline the animation speed works as intended, a little choppy but the timing isn't too bad. However when I go into the Save for Web screen and play the animation it always appears a lot slower and looks choppy. Anything se to 0.0 or No Delay runs as if its set to .1 seconds. Now if I export the file and open it in Chrome the animation speed seems to go back to normal. This wasn't always the case, I tested this 2 or 3 months ago and the animation speed in the export was also slow and choppy but it must have been fixed in one of the updates since then.
My issue is I don't want to have to preview everything in Chrome after I export it, and then possibly have to go back and tweak it then save again, preview again etc. I have never encountered this issue in previous versions on Photoshop or other machines. Ususally my experience has been the opposite, the frame timeline has always been slower, but previewing in Save fro Web has shown a pretty accurate preview.
I also have a HP laptop running Windows 7, photoshop CS6 and I don't encounter this issue at all. It seems that everyones default answer on all of the forums is "different browsers handle .gif animation speeds differently, etc.." but int he past I have saved a .gif on my mac and it was slow and choppy in the Chrome, then I saved the same file on my PC transfered it back to the mac and previewed in Chrome and the animation played quickly and smoothly.
I can't see it being a hardware issue because the machine I am using is farily new. iMac Late 2013/2013, 3.4 Ghz Intel Core i7, 16GB RAM, NVIDIA GeForce GTX 675MX 1024 MB, running OSX 10.8.4 Mountain Lion.
Could it possibly be a setting or preference that needs to be changed? As I stated above it seems that now when I export the animation works fine in the browser the preview is just slow, but I have read that many people are having this issue so hopedully someone will have a solution.

I don't use a Mac but the first the first thing I do when I have performance problems with Photoshop on my PC is to do some house cleaning. I reset my Photoshop Preference to a saved copy I made when Photoshop was working well. I Also clean my disk up clearing caches and temp files so the plenty of scratch space. I close all applications and look at the machine CPU utilization. Then try Photoshop to see if it is back to its normal performance.

Preview options in the "save for web" dialog

According to the reference, the previews in the "save for web" dialog are there only for showing how the image can be seen on various platforms with different gamma values.
But, if we open a non-sRGB image (ProPhoto for example) by the "save for web" option, the preview options (other than the "use document profile) in the "save for web" dialog assign sRGB color space to the image even when the "convert to sRGB" option is unchecked ... this causes unrealistic, dull previews for the image.
What is the reason behind that PS assigns sRGB to the image previews if we uncheck "convert to sRGB" option?

Basically, how animation works with GIF and Save for Web in PSE is that each layer in your document is a frame of animation. So you see one layer, then the next, and so on. You should not see the contents of the last frame/layer when looking at the current/next frame of the animation.
Could you post a screen shot of your layers panel and give us a link to the GIF that is coming out of Save for Web?

"Save for Web" dialog window not working properly

Hello,
I've been dealing with a bug since Illustrator CC that is very frustrating when I try to output my slices through Save For Web. When trying to click on the slices I've defined in order to name them—the click—does not happen where my mouse pointer is. The click registers somewhere else in the artboard.
Click screen shot for animated gif:

As Zeno said, all down to the slice selection. Save for Web will recognize the last active slice for the main document and when that is the case, only that slice is active by default for saving. So either override in the dialog or un-select all slices before saving.
Mylenium

PE11 crashes when animating layers in Save for Web?

After months of saving GIFs just fine, Elements 11 has stopped working properly. I've tried uninstalling, resetting preferences, and reducing the file size, but when trying to save a GIF, all I get is a frozen screen that says "Export: Save for Web and Devices". The screen looks like it's trying to save, but never does. I've made much larger GIFs with no trouble at all, but I can't even make one with 5 frames now.

When PSE gets weird, the first thing to do is to delete the preferences. Go to the editor preferences>general, click this button and restart the editor:

Slice Selection in Save for Web dialog in 17.1

Since upgrading to Illustrator 17.1 I can no longer select slices in the Save for Web dialog, nor can I select a slice on a different layer than the one it was created on. Anyone else seeing this issue?

Hi everyone,
Our apologies for the inconviences. The product team is currently investigating the bug and is looking into providing a fix in the near future.
In the meantime, please try the suggestions provided by Nolanco or jwsiddons as workarounds.
Nolanco:
In the save for web window if the image is bigger than window, zoom-out to view all artboard (Fit on Screen or less percentage), in this way is possible select any slice, when the image if bigger than window the wrong behavior take place.
jwsiddons:
My work around has been to use the slice select tool inside the artboard and go with File > Save Selected Slices.
Thanks,
Amy

Swirly lines in Save for Web

Hi,
This is probably a basic thing, but when I use gradients in an image and then save for web and devices, I get swirly, kind of translucent lines if I save as jpeg or png. If I save as gif, I get banding. Is there a way to get rid of them? I should be able to use gradients for a web image, right?
Thanks!

Hi shunithD,
Do you mean copying and pasting each layer into photoshop, then rasterizing each element or layer? I could try that.
I'm wondering if my monitor is the reason the image looks bad to me. I have af large lcd flat screen. I'll check on my daughter's computer. If it doesn't really show for other people, I'm ok with it as it is. I just realized that the main parts that look swirly or blurry to me are the letters on the logo, and the checkered background. Those don't have gradients, so maybe that isn't the cause.
Thanks!

Distortion in Save For Web interface

I am still having problems with my Save For Web interface. Attached is a screen where you can see that with just the Optimized view showing (in this case 72%), the picture looks as expected. But if I go to 2-up or 4-up views, the 2nd image (which was the 72% Optimized) is now all pixelated as if it were a GIF.

OMG! How many years have I been using this program and I have never noticed this until now?!?
Sorry for the brain fart and thanks for pointing that out!!!
I am really having a good laugh at myself about this one!
Jules

Gif becomes grainy/pixelated in 'Save For Web'

Hello! I recently switched laptops and I have been having major issues trying to regain the quality gifs I used to make. After I have my gif set to go, I go to save it in 'Save For Web'. This is where all of my problems start. My gif no longer looks smooth, but the entire thing has a grainy or pixelated look -- and it doesn't change no matter how I fiddle with my settings. When switching from the 'original' to the 'optimized' tab in the save for web page, you can obviously see a loss of quality. It may be slight, but it makes a huge difference to me.
Here's a side by side reference:
Not sure if it will help, but here are my settings when saving (I have changed from 'pattern' to 'diffusion' and nothing changes):
Thank you for any help you can provide!

First, JJMack is correct: lots of colours (around 32100) in this example do make it harder to convert without grain.
Second, the quality of the GIFs you produced in Save for Web (SfW) prior to the purchase of the new laptop were never any "better" - it merely means that the previous screen was unable to display the results at a decent enough quality to actually discern the differences between the original and the GIF version with reduced colours. Screen quality does matter.
Second, Photoshop's Save for Web colour reduction algorithms are quite old-fashioned, and (far) better methods are available. Not in Photoshop, however. For a good conversion you will have to look elsewhere.
Here is the original version @2x zoom (32101 colours):
Photoshop's version. The best visual quality I could achieve in SfW (diffusion dither at 81%, perceptual). Obvious banding issues, and a very grainy result.
Next up: RIOT (Radical Image Optimization Tool). RIOT features a newer "NeuQuant neural-net" colour quantization algorithm. Notice how the gradients are quite nicely retained, although here and there some issues pop up (lips/makeup, building, arm highlight, and greenery are missing colour). Overall, though, the final result is much less grainy looking than Photoshop's effort. At the expense of smaller areas with unique colours.
Next, let's try Color Quantizer with standard settings, a two factor gradient priority, and 256 colours. Dithering was set to Shiau-Fan @75%. Slight banding in the lighter areas of the background, and the building and lips are again missing colours from the original. Much less grainy than Photoshop's version.
Colour Quantizer features a quality mask brush, which allows us to safeguard smaller areas with unique colours from colour degradation. I painted a mask for the lips, the building and greenery in the background, the skin of the woman on the right in the background, the lighter area around the vent, and the forehead to preserve those areas' quality as much as possible.
I feel this result speaks for itself. There is slight banding visible in the lighter area of the wall on the right, but still much less pronounced compared to SfW's version. The colours are all there, especially the important ones for the makeup and the smooth facial tones of Kate. The shoulder's highlight is also preserved nicely. Even the woman on the right in the background looks spot on (which was yet another sore point in SfW's version).
Arguably the best version. Far superior to Photoshop's failed effort.
Fourth, if you are still using GIF to optimize still images: STOP NOW. GIF is terrible in comparison to properly optimized and compressed PNG files. Only use GIF when small animated movies are your goal.
Here is a 512 colour version produced in Color Quantizer (Photoshop's SfW function lets us down once more, unfortunately: there is no option to reduce an image to 512 colours for PNG):
This last version is visually (mostly) indistinguishable from the original, and clocks in at only 52kb.
Of course, if you are saving this as a still image, jpg should have been your choice in the first place, since it is a photo.
Conclusions:
- avoid Photoshop's "Save for Web" function if your intention is a quality colour reduction;
- avoid GIF for still images. Either use PNG or JPG. JPG works best for photos;
- avoid Photoshop and SfW if your intention is to optimize PNGs well. Sfw cannot save PNG files with reduced colours beyond 256 colours;
- fall back to external and/or online utilities to optimize PNG and GIF files. Color Quantizer and RIOT deliver better results than SfW. Or use online optimization tools to optimize animated GIFs (Optimize animated GIF). You can also optimize each frame in a tool such as CQ, and then import the individual frames into a animated GIF utility. Remember, each frame can save its own custom 256 colour palette;
- for optimum quality a quality mask tool, such as the one in CQ, is a very effective and efficient method to guarantee the best possible conversion;
- file sizes of png files created in external utilities almost always beat the ones generated in Photoshop and SfW;
- a better choice to export PNG files is Photoshop CC Generator. At least that one allows for 8bit PNG files with full transparency (another missing essential feature that SfW fails to provide).
Other resources (these refer to png, but are also effective for GIF optimization in Photoshop):
http://www.smashingmagazine.com/2009/07/15/clever-png-optimization-techniques/
PNG Optimization Guide: More Clever Techniques - Smashing Magazine
Color Quantizer: Color quantizer
RIOT standalone version (no installation required): http://download.criosweb.ro/download.php?sid=R

Error when trying to "Save for Web"

I, like others have the same problem in Photoshop Elements 6 editor when trying to "Save for Web". I get an error:
could not complete the export command because of a program error
I've searched the forum, but it seems like no one has found a solution.
I have a new PC with Windows 7 on it. It's Win 7 Ultimate 64-bit. i5 processor, 16GB RAM and plenty of HD space.
I am running Photoshop Elements 6.
When I used the same version of Photoshop Elements 6 on my old XP computer, I didn't have this problem.
Adobe Photoshop Elements Language Version: 6.0 (6.0 (20070910.r.377499))
Operating System: Windows Vista
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP
Physical processor count: 4
Built-in memory: 15822 MB
Free memory: 11064 MB
Memory available to Photoshop: 1621 MB
Memory used by Photoshop: 55 %
Image cache levels: 6
Serial number: 10571087952197841429
Application folder: D:\Program Files\Adobe Photoshop Elements\
Temporary file path: C:\Users\Roger\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 111.7G, 76.2G free
Primary Plug-ins folder: D:\Program Files\Adobe Photoshop Elements\Plug-Ins\
Additional Plug-ins folder: not set
Installed plug-ins:
   3D Transform 10.0 (10.0x001)
   ADM NO VERSION
   ASDStrm NO VERSION
   Accented Edges 9.0
   Angled Strokes 9.0
   Auto Divide 6.0.0.0 (6.0 (20070910.r.377499))
   Average 10.0 (10.0x001)
   BMP 10.0 (10.0x001)
   Bas Relief 9.0
   Camera Raw 4.2
   Chalk & Charcoal 9.0
   Charcoal 9.0
   Chrome 9.0
   Clouds 10.0 (10.0x001)
   Color Halftone 10.0 (10.0x001)
   Color Variations 10.0 (10.0x001)
   Colored Pencil 9.0
   CompuServe GIF 10.0 (10.0x001)
   Conditional Mode Change 10.0 (10.0x001)
   Conté Crayon 9.0
   Correct Camera Distortion 9.0
   Craquelure 9.0
   Crop and Straighten Photos Filter 10.0 (10.0x001)
   Crosshatch 9.0
   Crystallize 10.0 (10.0x001)
   Cutout 9.0
   Dark Strokes 9.0
   De-Interlace 10.0 (10.0x001)
   Difference Clouds 10.0 (10.0x001)
   Diffuse Glow 9.0
   Displace 10.0 (10.0x001)
   Dry Brush 9.0
   Extrude 10.0 (10.0x001)
   FastCore Routines 10.0 (10.0x001)
   Fibers 10.0 (10.0x001)
   Film Grain 9.0
   Filmstrip 10.0 (10.0x001)
   Filter Gallery 9.0
   Frame From Video 6.0
   Fresco 9.0
   Generic EPS 10.0
   Glass 9.0
   Glowing Edges 9.0
   Grain 9.0
   Graphic Pen 9.0
   Halftone Pattern 9.0
   Ink Outlines 9.0
   JPEG 2000 2.0
   Lens Flare 10.0 (10.0x001)
   Lighting Effects 10.0 (10.0x001)
   Liquify 7.0
   MMXCore Routines 10.0 (10.0x001)
   Magic Extractor 10.0 (10.0x001)
   Matlab Operation 10.0 (10.0x001)
   Mezzotint 10.0 (10.0x001)
   Mosaic Tiles 9.0
   Multiprocessor Support 10.0 (10.0x001)
   NTSC Colors 10.0 (10.0x001)
   Neon Glow 9.0
   Note Paper 9.0
   Ocean Ripple 9.0
   OnEdge 1, 0, 0, 1
   PCX 10.0 (10.0x001)
   PNG 10.0 (10.0x001)
   PNG Icons 1.22x1
   Paint Daubs 9.0
   Palette Knife 9.0
   Patchwork 9.0
   Photocopy 9.0
   PhotomergeUI 10.0 (10.0x001)
   Picture Package Filter 10.0 (10.0x001)
   Pinch 10.0 (10.0x001)
   Pixar 10.0 (10.0x001)
   Plaster 9.0
   Plastic Wrap 9.0
   Pointillize 10.0 (10.0x001)
   Polar Coordinates 10.0 (10.0x001)
   Poster Edges 9.0
   Radial Blur 10.0 (10.0x001)
   Read Watermark 1.70.19
   Reticulation 9.0
   Ripple 10.0 (10.0x001)
   Rough Pastels 9.0
   Save for Web 3.0
   ScriptingSupport 10.0
   Shear 10.0 (10.0x001)
   Smart Blur 10.0 (10.0x001)
   Smudge Stick 9.0
   Solarize 10.0 (10.0x001)
   Spatter 9.0
   Spherize 10.0 (10.0x001)
   Sponge 9.0
   Sprayed Strokes 9.0
   Stained Glass 9.0
   Stamp 9.0
   Straighten Image 10.0 (10.0x001)
   Straighten and Crop Image 10.0 (10.0x001)
   Sumi-e 9.0
   Targa 10.0 (10.0x001)
   Texture Fill 10.0 (10.0x001)
   TextureSelect 10.0 (10.0x001)
   Texturizer 9.0
   Tiles 10.0 (10.0x001)
   Torn Edges 9.0
   Twain Acquire 10.0 (10.0x001)
   Twain Select 10.0 (10.0x001)
   Twirl 10.0 (10.0x001)
   Underpainting 9.0
   WIA Support 10.0 (10.0x001)
   Water Paper 9.0
   Watercolor 9.0
   Wave 10.0 (10.0x001)
   Wind 10.0 (10.0x001)
   Wireless Bitmap 10.0 (10.0x001)
   ZigZag 10.0 (10.0x001)
Plug-ins that failed to load: NONE
Installed TWAIN devices:
   WIA-HP Scanjet 4800 series

I also tried the alt/ctrl/shift buttons when clicking Editor in the Photoshop welcome screen. It did ask if I wanted to reset the preferences. I chose yes. I still get the same error message when trying to save for web.
Below....showing I don't have a "save for web" folder on my C drive.
And below, showing the same error after pressing alt/shift/ctrl when clicking on editor and clearing the preferences.
I don't have a 'Save for Web' folder anywhere on my C: drive. I searched and came up with no folder with the text "save for web" in it.
I did find a "save for web" folder on my D: drive and deleted that.. but now when I start up Photoshop, the option for Save for Web is grayed out...not able to select it.

Save for web Pink Screen.

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