Scam to change voice plan?

Received two calls now from a gentleman claiming to be working out of a VZB Corp facility in Chicago. He said his records showed that I didn't use Long Distance very often, to which I agreed, and said that VZB was reaching out to customers letting them know of a complimentary offer to update my plan to save a couple hundred a year.
I asked him what the cost delta between my new plan and old would be and he stated that he didn't have access to those records, he was just a "hotdog in a hotdog factory", he was going of a list generated to save customers who didnt use long distance some money.
He stated the plan would not change, everything would still be bundled, I'd still have VZB, and that I'd only notice a reduction in the cost of my monthly statement. All I had to do was say was confirm my name and phone number to an automated confirmation message and the change would be made.
Told him it sounded really suspicious and that Id call VZB to see if they really were offering such a deal. (Sadly, other than this forum there is no practical way to report something like this to VZB or quickly confirm whether its a scam. Finding a live human at VZB to talk to is nearly impossible).
Anyhow, this guy starting getting really agitated. Said "what do you want me to do to prove it", "Why wouldn't you want to save a couple hundred bucks a year". He said, "go ahead and call Verizon if you think you can get this deal". I said " we'll talk later" and hung up as he continued to rant.
They were very convincing. I have no doubt that they have manipulated many a persons plan costing Verizon a ton of business.
I have their number, which when called states the name of the buisness but not very clearly so I'm unable to identify the caller/company.
Just wondering if others have received similar calls?

Google the number and I bet you will see it comes back as spam with a lot of complaints. Mary

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Has anyone had to abandon their current voice plan when activating iphone?

Has anyone had to change their current voice plan when activating the iphone? I want to get the iphone, but the restrictions are killing me. I can't apply my 24% business discount, no MMS capabilities, no video and the ATT rep told me that I would have to change my current voice plan. The voice plan is the biggest issue. I can live with the others.
I current have a family share plan with 850 anytime minutes (unlimited nights and weekends and M2M) for $59.99/month. This plan is way better than anything ATT is currently offering. Has anyone had to deal with this?

I was told when I bought the phone from the Rep at the AT&T store that I would get a 15% discount off my bill for work.. knowing she sold me an iPhone. Emails have went back and forth since October where she said I had to wait a couple of montsh for it process. After calling AT&T customer service and asking them why that my discount column on the bill shows 0.00 and going to the store I bought it and talking to another rep, they both said it doesn't apply to iPhone accounts. After sending another email to the original rep, she goes back on her word and confirms it's not happening. Thank God its a cool phone, otherwise I'd hang up AT&T over that $15/mo I've been missing out on.

AT&T Changed My Plan without my consent, took away my Unlimited Data Plan and 7500 rollover min

I have been a loyal customer since 2007. I have had AT&T's unlimited data plan on my iPhones since 2007. Well that all changed in May of 2013, unbeknownst to me! In May, AT&T took away my FamilyTalk Nation 1400 with Rollover minutes plan and arbitrarily enrolled my family in their 10GB shared data plan. We were not notified and we were not asked if we approved the change. We had about 7,500 banked rollover minutes. My phone is 1 of 4 on the family account. I had the original iphone in 2007 and have been with AT&T ever since because of the awesome $30 a month grandfathered unlimited data plan. To save money on minutes and texting, I moved my phone over to my family's shared plan about 2 years ago. I was able to keep my $30 a month unlimited data. Well in May, AT&T changed our plans and we didn't know. Had I been monitoring the bill, I would have likely caught this change. However, my parents were the ones paying the bill, and I would just send them my share every month. I received some weird text messages in the last few weeks saying I was getting close to my data limit. Hmmm, data limit? But I have unlimited data? That's when I went online, checked the bill, and saw what happened. I called AT&T, asked why the plan was changed. They claimed my sister made the change....I spoke to my family, including my sister, and no one had authorized the change. And since the monthly bill only increased by about $30 a month, my parents didnt bat an eyelash or ask questions when the plan changed. But we had a GREAT plan that was right for us, 7500 banked rollover minutes, and unlimited data for me. All that was taken away. AT&T says that since we didn't speak up within 90 days of the change, they cannot change it back. This is RIDICULOUS AT&T and I cannot believe this is how you treat loyal customers. Now we have an unlimited talk and text plan (which we don't need at all... we don't use that many phone minutes or texts... that's why we had banked 7500 rollover minutes you genuises!!) and a data plan with a cap at 10GB when before, I had UNLIMITED data. I am extremely mad that this happened. My family feels like we were slapped in the face. We want our old plan back. We want what we had on May 1 2013: our FamilyTalk Nation 1400 Rollover plan with our 7500 banked rollover minutes that we are entitled to, and my unlimited data plan for $30... because it was taken from us without our consent. If we cannot get our old plan back, the first chance we get once we are off contract for all of our phones, we are leaving AT&T and taking our business elsewhere. Has anyone had their plan taken from them without their knowledge? Lost rollover minutes? Been stripped of their unlimited data plan?

Hey JDom2, That really sounds like an rough situation.You're right, it doesn't make sense for AT&T to spontaneously change plans. Unless your account gets flagged for unusual usage, or needing help with billing reminders, a representative doesnt even open your account. It takes a representative to manually make some of the changes to your account, or of course of could do it yourself by logging into the webite. So ultimately a representative, either in store, or on the phone had to do it, while talking to someone. I personally can't remember a specific day or call 8 months ago, and it doesnt surprise me that your sister might not either. The new plan comes with unlimited Talk and Text. Rollover minutes are temporary minutes that fall off after a year and only get used if you go over your US voice usage. With unlimited, that's a moot point. AT&T starts sending text messages when you hit 65%. If this is the first time in months, you've used more than 6.5 gb, then this plan would've sounded amazing at the time. No conscientious rep would have reccomended make a change like that, unless your usage showed your usage showed you would have fit pretty comfortabled under 10gb. I might reccomend you check more what's changed in the last 8 months that your usage has been escalated. The sad thing is, customers who aren't used to paying a care to what they do on the phone, often leaves apps open unecasserily long period, or won't connect to wifi despite the faster speeds, or other things that are just generally a good idea for not just data, but general battery life and system speed. It's more just unfortuanate, whoever, perhaps your sister who was on the call when the change happened hadn't told you. Even if there was a misunderstanding, maybe she didn't understanding unlimited Talk/Text 10gb meant that was going to be the new data plan, instead of in addition to, if she mentioned it, then maybe you could've checked on it sooner. Reps usually are able to go back 60 days to fix bill issues, without clear documenatation. An overide from a supervisor, might let them go back an extra month, Sounds likes the representatives already engaged to see what's available, to just make sure you were getting all the support possible. If you really want to triple check if there' something someone can do, then of course feel free to contactATTCustomerCare to send a private message. I imagine, the rep who was originally involved in the conversation would have made explicitly clear that the old plans would not be available, and since your sister was authorized to make changes, (by virtue of being able to verify your account information). I'm sure it seemed like a good idea at the time though -Alex

I do not want to change my plan, but want to upgrade my device is that possible anymore?

I want to upgrade my families phones but i do not want to change my plans one bit, will the big bad cell phone company let me do that or are they going to be horrible and make me change and yes I will only have a smart phone.

I just went through the same thing. Unfortunately, I was not aware that the plans had changed and went in for my 2 year upgrade under the impression that my plan would stay the same, as it has for the last several years. I was told that they were no longer grandfathering customers into the unlimited data plan any longer UNLESS I was to pay FULL RETAIL price of the phone I was upgrading to, even though I was eligible for the discounted upgrade. I was very annoyed to say the least. If you upgrade and do not want to pay full retail price for your new phones you will be forced to change your plan. They back you into a corner and you have to choose one or the other. Personally, I think it's a load of garbage. I've been a Verizon customer for over 12 years and do not feel like a valued customer at all. I was perfectly happy with the plan I had because I had the ability to choose what was right for me. Sadly, Verizon no longer offers any variety in their plan structures to suit everyone's needs nor do they allow the ability to customize your plan according to your usage. Now you have a choice of share everything with 2gb or 4gb of data, or pay as you go plans where you'll get charged for every minute, every text and every mb of data used. I'm very disappointed.

The dealer changed our plan without letting us know about disadvantage.

An authorized dealer changed our plan without letting us know what is going to be changed, and we didn't even know they are changing our plan on new contract, we just found out, they do not want to answer. I want to know if we can get back our old plan, as the contract was signed under false information.
This is the story happened today:
My mom, is the master holder of our VZW account, we've been using verizon for years and years, and we first got our smartphone when Verizon just started selling iphone 4, we ordered it online when it was just released.
The plan we had was family plan with unlimited data.
We did not used data that much for the most of the time, but we did used it a lot for some month - thanks to unlimited plan.
We were trying to keep our unlimited data plan, even when my mom lost her iphone 4, she didn't connect with her old phone (not the smart one) so that our unlimited data plan would not be changed.
The dealer we made contract for iphone 4 has moved, or disappeared, i don't know, so my mom had to find another verizon dealer who speaks Korean,
because she doesn't speak English at all - but she's the one who take care of the bills and this kind of stuffs as she has more available time than me.
I wanted iphone 5 when it was released, but wasn't really sure about paying for it to get upgraded because iphone 4 was doing pretty well enough for me.
Then she found this dealer in Korea Town ( Ultimate Wireless - at 6th), and she told me that they could get us the newest smartphone only for $75 -
iphone 5 for me, and Samsung note 3 for her.
I was like - 'Samsung maybe offer some sort of special rate, but I'm pretty sure Apple wouldn't sell their just-newly-released-phone for much low price than 2yr contract price.'
and my mom was like ' i don't know but they said they can do it for sure' - so i was like Ok, why not .
I guess that's about an year and half ago.
Now iphone 6 is here, and i looked up on my verizon account and Sadly, my contract ends next May or something.
So I told my mom about Verizon's iphone trade-in offer and I feel sad about that I am not eligible for it right now.
My mom happened to visit this dealer again to add a new line in our plan, and she asked about that trade-in offer and mention that her daughter (me)
is sad that she is not eligible.
And that evening, my mom told me that they said they can do this trade-in thing for me.
and i was like what? how?
and she was like 'how do i know? they said they can do it so just told me to bring the old phone'
Well my mom, is 54 years old Korean born woman, who doesn't know about technology, English, or any complicated stuffs.
She doesn't even know what the term 'trade-in' means, so that I even had to explain her like it's an offer from verizon you give them old iphone 4 or above, and they give you $200 certificate. But only for new 2yr contracts.
She was like 'well, she said she ordered it already so just go pick it up'
She normally picks up the phone for me (since she's always around K-town, but im not) but today, I happened to have free time on afternoon, and she had some appointment so I had to go visit the dealer to pick up the phone.
So I went in, they were nice and kind, recognized my mom by mentioning her name.
She, the dealer, was a bit busy helping out other customer so I had to wait for a while -
While i was waiting for her, I just looked around inside of the store - like TV screens promoting new phones, and new plans and stuffs.
Finally she got back to me and brought out the iphone 6 from back -
and she was like
'Not sure if you know, but your contract has not been end - so it's going to be like returning and getting back with the EDGE' (speaking Korean)
If i didn't see the 'EDGE' plan stuffs from the TV screen, i probably would just go ok- ok- ok- thanks.
But when she just mentioned 'EDGE', i felt something is not right.
so I asked her, what exactly the 'EDGE' is, and what is being changed.
she hesitated a bit -and said
'Um... so you now have 6 GB data.. and ..'
i was like what? no no. we have unlimited data plan since our very first smartphone - and we never changed plan and tried keep the plan when even we lost one of our phone.
then she was like
"um...but..it seems like it changed.."
SO i asked When did it changed.
and she was like "i don't know. But you guys use only 3GB anyway"
I was like ' well, that's not important how much we actually use our data. the thing is we never changed our plan to keep the unlimited data plan'
and she just ignored it and move to next issue - setting up the new iphone 6 for my number.
she was like 'You don't need to give us the old phone. the payments will be billed to your statement and it's going to be.."
She was saying everything quickly and just briefly in Korean. She sounds like YOU DON'T HAVE TO PAY ANYTHING FOR THE PHONE.
I didn't even know there is such thing like payment plan for buying a phone BEFORE I saw it on TV SCREEN while i was waiting.
And those promoting screens was made in English, while most of their customers are Korean who doesn't know English much.
and i was like "what? what payment? Are you saying I don't have to pay for the phone OR are you saying I'm paying for the phone every month?"
She was like " uh... I mean.. there's certain payment amount you are paying for iphone 5 currently, and this plan, there will be about $10 difference for the phone payment...and.."
I'm a person who raised in Korean till highschool I speak Much better Korean than English, but I was hard to understand what she was exactly saying
because she was saying everything so complicated.
So I tried to clarify: "Ok. so this phone - I am not getting it for free. Right?"
then she was like 'uh...yes - it's now free but you don't have to pay anything right now'
So I clarified again " so that means, I'm buying the phone. not free. right?"
and she was like "uh..but it's not that you buy this right now. It's about $30... so.."
She then was saying this very unclearly so that she sounded like the phone only costs $30.
"then why did you tell my mom that you can to trade-in deal for me?" I asked.
then she was like "I didn't tell her I can do trade-in. It's not trade-in"
So I told her" OK, as you know, she doesn't know about anything about this kind of stuffs. she doesn't even know the word 'trade-in' in English. She said she asked you about we bringing you the old phone and you get us $200 gift card so we would use that card to buy iphone 6 and she told me that you said YES YOU CAN DO IT, SO BRING THE IPHONE 4"
She paused for a while, and I asked her again "and what's up with the change of plan? Our plan was unlimited data. Did you tell my mom about changing the plan? If she knew plan's being changed, she would not do this with you, or she always asks me before signing a contract if there's any change. All i remember is you are getting us decent phones only for $75. How can you explain about this?"
I was amazed after hearing her answer
"I don't know"
and her kind attitude was gone, she was like 'i don't have nothing to do or say'
I was so mad, told her to cancel the iphone 6, and I just left the store.
I'm not a person related to the law, but I've met some lawyer few times with my friends, and I remember hearing this story about fraud -
although the customer signed the contract on a stack of paper with small letters saying all about the terms and condition -
if the customer was been told differently than the actual contract info by seller,and the seller took advantage from it, then that could be counted as fraud.
I felt so conned and so sorry for my mom. I told her the story and she's mad, too.
My mom and I will look up the old statement and check records to see if we were paying for our phone during current contract and visit the dealer again if we find something odd.
But as from the story above, the dealer goes like she doesn't know anything about plan changes (even it was something she did) - so I don't really wanna talk about it with her.
So I was wondering if anyone knows if it is possible to go back to our old plan in the case when the plan was changed without user's acknowledgement.
Sorry to let you read this long story, sorry about temper.. but does anybody have idea on this sort of cases?

yes I knew it was too good to be true, so i was worried but their answer was don't worry it can be done, we are the authorized dealer.
If they fully told us about it, I wouldn't even upgrade my phone and just kept it up with my iphone 4 which I think is still working good for me.
ahh... I just feel so bad
I mean i might be ok with 6gb as we actually don't use that much for the most of the time, but still. This is wrong.
And they tried to do exactly same thing again. and just ignored the issue when I brought it up.
The reason I'm mad and want to get back my old plan is mainly because I feel we've been conned and lost something that we would not have lost without knowing it - and they knew about it all but hid it.
I don't know.. not just about losing the plan... but I think this is so wrong.

Change of planning plant in the production Order

Dear Sapians
Please suggest me how we can change the planning plant in the production order once it is saved and confirmed before taking goods receipt.
Thanks
GVRR

Hi Prasanna,
1. Order is with material
2. This order is created independently
3. yes there are dependent requirements
Scenario is we have created Production orders with X plant. Later after confirmation and before GRN planning plant is changed as per the business decission. Now client wants to receive the goods in new planning plant.
I want to know, How can business area and functional area help us to receive the goods in changed planning plant scenario. can we maintain the plant values in this fields.
Regards
GVRR

How can you change your line access selection? I have found where you can change your plan selection, but can you change the line access fee or is that a set amount?

How can you change your line access selection? I have found where you can change your plan selection, but can you change the line access fee or is that a set amount?

DIVAB71,
Great question. The line access fees for the account are a set amount and can not be changed unless you are going from a basic to a smartphone or vice versa. If you are wondering about adding the month to month discount if you are out of contract Ann154 has provided great information on how to access and add the feature.
LindseyT_VZW
Follow us on Twitter @VZWSupport

Why is that when I changed my plan to a family plan, it pushed my device upgrade back another full year?

In November of last year, I added my mother to my plan and it changed us to a family plan. Judging by from when I bought my device, I should have an upgrade this March, but since we changed the plan, my device upgrade was pushed back until March 2015? Why is this?

I'm not sure when Verizon discontinued early upgrades at 20 months, but I believe that it may have been in April of 2013. Regardless, if you upgraded at a discount in March of 2013, the EARLIEST your upgrade eligibility date could have been would be November of 2014, NOT early to mid 2014. I can't see ANY way that you would possibly have had an upgrade eligibility date of early to mid 2014. Additionally, when Verizon discontinued early upgrades, it happened all at once so any contracts signed on or after January 1, 2012 were automatically switched to the end of the 2yr contract which was signed. As I said before, this switch was made in April 2013, I believe, so your eligibility date would have been changed at that time, not when you added a new line.
Is it possible that you had mistaken early to mid 2014 when it was originally November of 2014 for your original upgrade date and that was switched to March of 2015 when early upgrades were discontinued in April of 2014? That seems to be a more likely scenario.

I recently changed my plan to the photoshop plan which includes photoshop and Lightroom but LR won't let me go into the Develop Module or the other Modules because it says Develop Module is disabled. Please renew your membership to reactivate. I'm still a

I recently changed my plan to the photoshop plan which includes photoshop and Lightroom but LR won't let me go into the Develop Module or the other Modules because it says Develop Module is disabled. Please renew your membership to reactivate. I'm still a member so why won't it let me go into Develop Module? or any of the other modules?

The Photoshop LR CC is active but you have not yet activated it. The activation server shows it. Please log out & log back in of the CC desktop CC.
The Complete CC purchased last year is active till 11th of July. In case after logging out & logging back in does not resolve the issue, please contact Customer support Contact Customer Care
Regards
Rajshree

Change in plan

I am a new Verizon customer as of 3/18. I started with the single talk plan for 450 minutes. If I upgrade to the family plan now, will I lose the minutes that I have left?

Change your plan and ask for the change to be backdated. It will be like you never had the 450 minute plan but the family plan all along.
Otherwise you may end up with overages due to proration of the two plans.

Change of Plan fee

a couple months ago my husband dropped his phone and we upgraded to the iphone5. With that came the new shared plans that we did not want to deal with but had no choice so ok...we have one. Our bill was suppose to decrease but in fact it increased. So he called and was told that there was a change of plan fee of $30. Now I'm confused. We didn't ask to change our plan, we were told we had no choice because our unlimited plan no longer existed. My question is, when did this charge come about and why wasn't it discussed at the time and why are we being charged the fee because verizon no longer offers our original plan? This doesn't seem fair to be penalized for things we have no control over.

Where did you upgrade your husband's line? It sounds like it was a third party retailer since they don't have access to keep existing customers on the Nationwide plan. Also the upgrade fee ($30) was applied towards your bill instead of paying it at the purchase point as what is done at corporate stores or online at www.verizonwireless.com website.

Change Data Plan

I'm writing because I very dissatisfied with Verizon at this time, I wish to change my plan I don't use 700 minutes the most I have used is 125. I don't even meet the text limits with the phone. I have a family plan and the second phone on the plan is hardly ever used. If you want detail you can just look at the my billing plan. So its seems that you don't have any other plan so you don't really fit customers needs. So the only thing to do is break the contract and not pay the balance to you and let it go to collections. It really seems like Verizon doesn't care how there customers are treated.

michele3496 wrote:
I'm writing because I very dissatisfied with Verizon at this time, I wish to change my plan I don't use 700 minutes the most I have used is 125. I don't even meet the text limits with the phone. I have a family plan and the second phone on the plan is hardly ever used. If you want detail you can just look at the my billing plan. So its seems that you don't have any other plan so you don't really fit customers needs. So the only thing to do is break the contract and not pay the balance to you and let it go to collections. It really seems like Verizon doesn't care how there customers are treated.
And you hope to accomplish what by doing this? Verizon will make efforts to collect what you owe them, but at most, we're talking about a few hundred dollars, which is even less than pocket change for a company of this size. So here are the consequences of this course of action.
For you: A significant decrease in your credit rating (which will not only impact your ability to get cell service from another provider, but also your ability to apply for all kinds of credit and may even affect decisions about whether to hire you), loss of your Verizon numbers (unless you port them out before you stop paying), loss of the ability to resell or use the phones currently on your account (they will be blacklisted due to non-payment), inability to get another account with Verizon until you pay the debt.
For Verizon: Basically nothing.
There is a Family Share Loyalty plan, call *611, let them know you are considering cancelling and see if they can connect you to someone in retentions who may be able to offer you this plan. I believe its $10-$20/month cheaper and includes only 550 anytime minutes. OR, you could cut off your nose to spite your face, whatever you prefer.

BAPI for "Change Base Planning Object"

Hi
Is there any BAPI for "Change Base Planning Object" ( TC KKE2).
I need to change the Price of a Resource in the Cost Items for a Base Planning Object.
So if any one know the BAPI for this topic please let me know, and if possible send me your code also it will be really help full.
Regards

I didn't find a BAPI to do this. I had to do it by a Batch Input.

Change firmed planned order to Unfirm Planned order

Hi ,
if we change firmed planned order to unfirm planned order ,is there any effect on WIP and routing changes?
please respond with an answer.
Regards
Rekha
Edited by: REKHA MAHAJAN on Mar 31, 2008 1:34 PM

Hi Rekha ,
planned order Unfirmed -
will allow automatic changes with respect to requirement
planned order firmed -
Any manual change in the planned order is called firmed
and will not allow any automatic changes with respect to requirement
Planned order is just the requirement only there will no change in the WIP .
for example : you have some requirement say PIR is 50 on 31st march you perform MRP
by selecting the MRP type so that you will get firmed planned order for 50
on 1st you have another requirement ( PIR ) for 100 and if you perform MRP again system will create another planned order if this is also firmed . you need to convert manually into production order.
once planned order is converted into production order and there is no link with either routing or
workin process with planned order and is meant for only open production orders . You can convert all the planned orders collectively also
if any doubt come back
regards,
Vimalbalaji.J

Track changes in planning web forms

How to track data changes in planning webform. I want to know what ever the changes made by users in data forms. Like they edit existing data in webform and enter new data in the webform.
Is there any property available to track these changes. Thanks in Advance.

Have a look into auditing - http://docs.oracle.com/cd/E17236_01/epm.1112/planning_admin_11122300/rep_aud.html
Cheers
John
http://john-goodwin.blogspot.com/

Scam to change voice plan?

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