Scan will not save

Windows 8.1 - HP MFP1536 will not save the scan. You can see that the document has been scanned but it will not save it. I tried saving the scan to different file types such as .pdf or .jpg. No go. When I run HP Scan doctor jit just sits there and churns away.
This is a follow-up to a situation about a month ago where the scanning control panel would not even open after a forced windows 8.1 upgrade. At that it was recommended (on this forum) that the HP print software be uninstalled and reinstalled. I did that and it resolved the one issue - getting a scanning control panel. I never checked the functionality of the scanner at the time as this is my wife's machine. Today she neede to scan an item and it will not save.
What should I do?

I am sorry that you are still seeing nothing. I would like to find out if scanning is successful on your machine. During a scan the HP Scan software saves scanned images to the user's temp folder prior to finalizing and saving the scanned document. Please try another scan, but before clicking 'Save' or 'Done' in the scan preview dialog, check the current user's temp folder location for scanned images.
Location of current user's temp folder: C:\Users\<current user>\AppData\Local\Temp\hpscanNNNN\
where <current user> is the name of the current user on the system and NNNN is a random 4-digit number (you will have to choose the hpscannNNNN folder that was most recently created).
(Hint: you can enter %temp% in Windows Explorer as a shortcut to the above folder path)
(NOTE: you will need to allowing viewing of hidden files and folders to see the 'AppData' folder)
In this folder should be the scanned files that are "ready to be saved". If files exist, then the scan was successful and there is something (a bug in the software?) that is preventing you from saving the files. If no files exist, then the scan was not successful (a different type of bug in the software or drivers) - and you shouldn't see any scanned images in the scan preview screen.
If you see scanned files in the temp folder, then you can use them (cut & paste to your folder location). But, this doesn't solve the larger problem of saving to your chosen local folder location.
Another thing to try: save a file using a different application to the same folder location you are trying to save scanned documents. For example, try saving a BMP from Paint or a TXT from Notepad. Does this work?
Uninstalling and reinstalling the HP software probably will not help, but you can try this again if you'd like. (You mentioned in your original post that you already performed a uninstall/reinstall.)
Regarding the HP Scan and Capture application, most of the 'not-so-good' reviews had to do with connectivity of the scanning application to various HP All-in-One printers. Many of these connectivity issues have been corrected; and, if HP Scan and Capture application can successfully connect to your device, then is a good, albeit simplistic, scanning application that will allow you to save your scan to a file. It might be worth a try. (If you don't like it, then you can always uninstall it.)

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Scanner not available, OR scan will not save to file

Hello, HP M1212nf, using HP Director/HP Scan 1.1, on an iMac running OS 10.6.8.
On the control panel, the Ready light is on, the Attention light is off, and the Toner light is blinking.
I try to scan a document, but get "the scanner is not available" message. USB connections are good...
Occasionally, it does scan successfully. But then when I try to save it as a file, all steps work beautifully -- PDF/JPEG/etc, name file, choose destination -- but the supposedly saved file is nowhere to be found. (Spotlight doesn't see it, and it's certainly not in the destination I chose.)
What's going on, and how do I fix it?!
Thanks in advance for help!
Ch.S.

> Maybe if you go for another walk to the mall and pick up another sack of potatoes, the printer will start working
> again, if you get a bag of carrots too, it might continue working.
I have enough potatoes and carrots, thanks... ;-)
Thanks ever so much for your perseverance in helping me with this!!!
> Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
> Printing Information Pages.
The config pages print beautifully, although the toner light (yellow) is flashing.
> When you get this error message, are you still able to print?
> Is there any lights flashing on the printer before trying to scan?
The scanning problems (not being able to save to file, and sometimes, “scanner not available”) are not affecting printing. The print function works beautifully, even though the machine seems to think its toner level is low (flashing yellow light).
> Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to the
> computer.
> The USB cable shouldn't be longer then 6 feet. Do you have another USB cable to try?
Printer was connected through a power bar. I changed it, straight into wall socket.
I do have another USB cable, have replaced the one I was using with the other one.
Same problem persists: “save as PDF” refuses to work: the file seems to disappear, and Spotlight doesn’t find it anywhere.
The only work-around I have found is to choose “e-mail” instead— this puts the PDF into an e-mail, from where I can move it to where I need it. This solves the problem, sort of, but it’s a tedious long way around.
> Reset Printing System:
> Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking > the plus (+) symbol.
> 1. Click the Apple icon (  ), and then click System Preferences.
> 2. Click Print & Scan.
It’s called Print and Fax on mine.
> 3. Right-click (or Ctrl +click) in the left panel and then click Reset printing system.
> 4. Click OK to confirm the reset.
> 5. Type the correct Name and Password.
> 6.   Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected.
> Then add the printer from the same window.
> Click the + sign, select the printer from the list, click on the add button.
OK, all done. Closing SysPrefs and trying again.
Behaviour is largely the same. Two issues:
1- Now and then I get “scanner not available” message. Turning off the printer and quitting HP Director, then turning printer back on and restarting HP Director, usually gets past this “unavailable” issue— it scans successfully. Sometimes it takes more than one off/on quit/restart cycle to banish the “unavailable" message. This is not a faulty cable or connection issue. What the *$%^%# is it?!
2- scanned file won’t save— BUT here’s some progress: if I save under a different name, like “test”, there’s no problem. If I save under the name I want, which for the current page is “Arrival Va 1/2”, it disappears instead of saving. Could my problem be this simple: In the "save as file" dialogue box, I’m not allowed to use a symbol like “/“ as part of the file name?????
If that’s it, I can work around it, just saving the file and changing the name afterward.
I hate to think, after all this hair-pulling (and I don’t have that much to start with), it might be as simple as that!!
But it seems to be: saving as “Arrival Va 1/2” doesn't work, but saving as “Arrival Va 1 2” does.
Even if that’s it, I’d still much appreciate your thoughts on the “not available” messages...
Again, a million and a half thanks!!

My HP Office Jet Pro L7555 scans but will not save it to a flash drive. Is there a fix for that?

I have a some issues:
1. My HP Office Jet Pro L7555 scans but will not save to a flash drive. (I get error messaqges when I try to download it to my computer) What is the fix for that?
2. Sometimes when I turn it on it will indicate that one of the ink cartridges is empty and upon restartin it all the cartidges show full. What is the fix for that?
3. We have a small network. I can not find the disks that came with the printer. How do I set it up so it saves to one of the computers connected to the network?
Thanks,
PF1

Hi,
Heres a patch for missing scanned images
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-81532-2&cc=us&dlc=en&lc=en&...
Heres the link for the full feature software download
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-79356-3&cc=us&dlc=en&lc=en&...
and use this document for ink related issues
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01628836&tmp_task=solveCategory&cc=us&dlc=en&ju...
Hope this helps..
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

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It seems that nearly everything related to any imaging has stopped working with the new OS. (This situation is not good for someone who uses their system for photography related work only.)

Since maybe 1 in 10,000 are having such experiences, we have to guess that there is something wrong/corrupted in your Mac's Mavericks install. This happens (just slightly) more often, now that everything is downloaded from the internet.
Try some generic repair steps:
1) Restart in Recovery mode and use Disk Utility to repair the hard drive and permissions.
OS X: About OS X Recovery
(Just read the first paragraph about how to get into Recovery)
2) Download and install the 10.9.4 COMBO update (this isn't from Software Update - it replaces all the files from all the updates)
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Hp photosmart c4480 using with mac OS X 10.9.4 will scan but not save or send

hp photosmart c4480 using with mac OS X 10.9.4 will scan but not save or send. says: could not be written to check the properties for the file to make sure it is not read only.

Hello @JoScan , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan issues. I would like to help.
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend readding the OS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Scanning photo and does scan then states ;Non writable will not save?????

scanning photo and does scan then states ;Non writable will not save?????

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Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if it frightens you, or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password dialog will open. You’re not going to reset a password.
In the dialog, select the startup volume ("Macintosh HD," unless you gave it a different name) if it's not already selected.
Select your username from the menu labeled Select the user account if it's not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
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I have what seems to be a similar issue. Are you having other issues like mine?
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                        4 GB 1067 MHz DDR3
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I have updated the latest combi update from the apple site and still have the same issue.
No matter what I try every time I restart my Mac all my preferences and applications reset. (Also preferences don't save when exiting the preference folder)
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I have deleted 2 applications several times (including removing the icon from the dock) and each time after restarting it shows a question mark on the dock where I had deleted it from.
On restart I loose downloads and history in safai.
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I have been trying to solve this for a month now and it really is frustrating the **** out of me.
helpppp pleaseee...

In iOS 4, you could make separate photo slide shows with separate songs. In iOS 5, this has changed. Now only 1 song is allowed at a time. It will not save separate song selections for each slide show. Is there any way to fix this? This is something I

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I am on an iPad 2, 32gb, wifi...
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My Photos app works the same on iOS 5 as it did on iOS 4 i.e. I can have a different track for each album. When I select a track for a photo album I then start the slideshow so that it shows the first couple of photos with the track playing - I'm not sure it's necessary to start the slideshow but I always do and it remembers that track for that album.

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Photoshop CS6 - Batch function will not save files

OK, I have used the "Automate/Batch" function well over a hundred times, so this situation (first time using it in CS6) is VERY frustrating!
Running Adobe CS6 extended v. 13.0.1 x32 on a Win XP sp3 OS.
I have a slew of photos that need nothing done except to resize from the native file size to 6 in x 4 in @ 150 ppi and save into a new folder (to not override the original). I have recorded the action multiple times now and each time I run the action, the files do not save! Here are the various parameters I've used:
Attempt #1:
     Action Steps Recorded -
Open
Save for web (set size parameters here)
Close
      Batch settings -
Play Set: correct folder selected; Action: correct action selected
Source: folder - selected folder where native files are located (on desktop)
NO checkmarks next to any options
Destination: folder - selected folder where small files should be saved (on desktop)
NO checkmark on override action
Did not change file naming parameters
Result #1 - DID NOT SAVE FILES
Attempt #2:
     Action Steps Recorded -
Open
Save for web (set size parameters here)
Close
     Batch settings -
Play Set: correct folder selected; Action: correct action selected
Source: folder - selected folder where native files are located (on desktop)
Cehckmark override Action "Open" commands
Destination: folder - selected folder where small files should be saved (on desktop)
NO checkmark on override action
Did not change file naming parameters
Result #2 - DID NOT SAVE FILES
Attempt #3:
     Action Steps Recorded -
Open
Save for web (set size parameters here)
Close
      Batch settings -
Play Set: correct folder selected; Action: correct action selected
Source: folder - selected folder where native files are located (on desktop)
Checkmark override action "Open" commands
Destination: folder - selected folder where small files should be saved (on desktop)
Checkmark override action "Save As" commands
Did not change file naming parameters
Result #3- DID NOT SAVE FILES
Attempt #4:
     Action Steps Recorded -
Open
Image Size (set parameters here)
Save as (set folder location here)
Close
     Batch settings -
Play Set: correct folder selected; Action: correct action selected
Source: folder - selected folder where native files are located (on desktop)
Checkmark override Action "Open" commands
Destination: folder - selected folder where small files should be saved (on desktop)
NO checkmark on override action
Did not change file naming parameters
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Attempt #5:
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Open
Image Size (set parameters here)
Save as (set folder location here)
Close
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Play Set: correct folder selected; Action: correct action selected
Source: folder - selected folder where native files are located (on desktop)
Checkmark override action "Open" commands
Destination: folder - selected folder where small files should be saved (on desktop)
Checkmark override action "Save As" commands
Did not change file naming parameters
Result #5- DID NOT SAVE FILES
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Thanks in advance for any and all insights!

I'm having a problem with Automating > Batch as well. Strange enough, I did a batch of other photos and it worked fine. Selecting a new set of folders is not working at all; the files simply pop open and then close but the destination folder remains empty. It also doesn't appear the actions are occuring since I don't see them highlighting as the automation runs. I have no idea why it would work then not. BTW, "Override Action "Save As" is unchecked.
~CG
UPDATE: I put a "save as" command at the beginning of the action, then checked the "Override Action "Save As" box and it somehow works now, but not before stalling on an image (normally the last in the folder) and complaining that the image was being used in another program. The only other program opened was Bridge so I'm unsure why it had a problem. I closed both programs and ran the automation with nothing else opened and it worked ... ?? Confused, but not complaining (for now).

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Make sure that you do not run Firefox in (permanent) Private Browsing mode.
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*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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My Mac Acrobat XI 11.0.7 will not save as WORD/ PowerPoint / etc.
Is there anything I should check out or turn on so I can save PDFs at PowerPoint?

Rave
Whenever I try to save a pdf to WORD, POWERPOINT OR HTML page I get this error --- Save As failed to process this document. No file was created.
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I have been on chats with Adobe online and on the phone several times and they can resolve the problem.
I have uninstalled and reinstalled Acrobat XI but still have problem
Len

Safari 7.0 will not save PDF

My Safari 7.0 will not save PDF files that can be opened, what do I need to do to get this function working again?

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
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From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
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Scan will not save

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