Scanner HP don´t scan at real A4 size

Good morning:
The standard A4 size is 210x297 mm.
We have a software that "need" that pdf document it receives is 210x297 mm, with no exception.
But our scanner HP Laserjet CM 6030 always scan at size 210.3x297 mm. I have tried differents configurations but always add that 0.3 mm at page width.
Ok, i know is less than half a milimeter but our software need mandatorily size 210x297 mm. With no decimals. Other sizes are identified like "not A4".
Is there any way to change A4 size and adjust to 210x297 mm?
I supose problem arise in inch-milimeters conversion. HP internaly always works in inch and it rounded when transform to milimeters.
Thanks

gdvlad
According to the printer Specs, your printer is capable of printing and scanning this size paper.
Perhaps your Scan Area is not set to "Entire Scan Area"?
You can set this option when you use the Printer Assistant call the Scan Document or Photo function.
Reference:
Install Full Feature Software – Printer
Example showing the setting:
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

Similar Messages

I have 10.9.1 OS and I have a HP deskjet 5440 scanner. I can scan anything to my computer but cannet send it anywhere. Every time I tgry to send , a box comes up saying the file may be read only. I usually try to save to desktop as pdf. Won't alln scanner

I have 10.9.1 OS and a HP deskjet 5440 scanner. I can scan anything to the computer, but cannot save it or send it anywhere. I tried to save to my desktop as PDF and wouldn't and I also tried to send as attachment to email and it wouldn't. Any suggestions/

I have a similar problem. Did you ever find a solution?

HT3669 I am using a new Brother printer/scanner. I have scanned once but now it is giving the message "printer offline". how do I fix this problem

I am using a new Brother printer/scanner. I have scanned once but now it is giving the message "printer offline". how do I fix this problem?

You need to contact Apple Support to deactivate iMessage. https://www.apple.com/support/appleid/contact/

HT4993 When I send Outlook invites to my iPhone (via email) the appointments appear 3 hours earlier? The time setting appears to be EST which is accurate so I can't figure out why the appointments don't appear in real time. Thanks for your help, Ellen

When I send Outlook invites to my iPhone (via email) the appointments appear 3 hours earlier? The time setting appears to be EST which is accurate so I can't figure out why the appointments don't appear in real time. Thanks for your help, Ellen

1) The best way to relocate the iTunes library folder is to move the entire iTunes folder with all subfolders to the new path, then press and hold down shift as start iTunes and keep holding until prompted to choose a library, then browse to the relocated folder and open the file iTunes Library.itl inside it.
If you've done something different then provide some more details about what is where and I should be able to help.
2) Purchases on the device should automatically transfer to a Purchased on <DeviceName> playlist, but it my depend a bit on whether automatic iCloud downloads are enabled. If there is a cloudy link then the transfer might not happen. You can use File > Devices > Transfer Purchases. In iTunes you should also check out iTunes Store > Quick Links > Purchased > Music > Not on this computer.
3) Backup the device, then immediately restore it. In some cases you need to add a restore as new device into that equation. Obbviously not to be attempted until you're sure all your media is in your library. See Recover your iTunes library from your iPod or iOS device should it be needed.
4) I believe there is complimentary 1 incident 90-day support with hardware purchases, but no free software support for iTunes itself. AppleCare gets you a different level of support.
tt2

Hp Photosmart 6510 scanner wont let me scan to computer

My Hp Photosmart 6510 scanner wont let me scan to my computer, when I try to scan the printer screen pops up a message saying " make sure the printer software is installed on your computer. and that "scan to computer" is enabled via the printer software" my problem is that idk where to get the software at all and how to set it up can someone please help?

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=5058336
click software & driver downloads and select your OS

I have a mx860 printer scanner. All my scans are coming up photos. How do I scan documents

I have a MX 860 printer scanner. All of my scans are coming up as photos. How can I make it scan documents

Hi WSF,
To scan in documents as PDF files, please follow the steps below:
1. Start MP Navigator EX.
     1-1. If on a Windows computer: Go to your START MENU, then ALL PROGRAMS, then CANON UTILITIES, then CANON MP NAVIGATOR EX (folder), then CANON MP NAVIGATOR EX (application). There may also be an MP Navigator icon on your computer desktop; if so, you can just double-click on that to open the application.
     1-2. If on a Mac: From your GO menu, select APPLICATIONS and then CANON UTILITIES. In the CANON UTILITIES folder, locate the MP NAVIGATOR EX program and open it.
2. When MP Navigator opens, click on the SCAN/IMPORT option at the top left of the window, then click the STACK OF DOCUMENTS (ADF) option.
3. Place the documents you want to scan in the automatic document feeder on the top of the printer, then select your Document Type (either Color or Black and White Photo or Document).
     3-1. Please note: When you select Magazine(Color), the Descreen function will be enabled and scanning takes longer than usual. To disable the Descreen function, deselect the Descreen checkbox in the Scan Settings dialog box.
     3-2. Select Text(OCR) to extract the text in the image and convert to editable text data using MP Navigator EX. This setting is not available when the Compress scanned images when transferring checkbox is selected on the General tab of the Preferences dialog box.
     3-3. Color scanning is not available for Text(OCR). To scan in color, use OCR in One-click and scan with Color Mode set to Color.
4. Click SPECIFY... to modify the document size and resolution as required, then click OK. By default, the document size selected is 'Auto Detect', and the Resolution selected is '300 dpi'. Both of these settings are usually satisfactory if you want to scan a document in as-is. If you need to specify a higher resolution scan or specific document size, please click on the 'SPECIFY' button.
5. Click the green SCAN button on the screen. Scanning starts. When scanning is completed, the Scan Complete dialog box opens.
6. Select SCAN or EXIT. You will select 'Scan' to scan the next document if there is one, or select 'Exit' to end scanning.
7. The scanned images appear in the Thumbnail window. To save a multi-page document, you will want to ensure that you put a checkmark under each of the scanned thumbnail images that you want to save. If only one thumbnail image is selected, it will only be a one page document.
8. Save the scanned images by selecting 'SAVE AS PDF' option on the bottom left-hand corner of the window. Selecting the 'SAVE AS PDF' option will save your file in a PDF format. This is good for saving documents, letters, etc. When you select this option and have multiple thumbnail images selected, the window that will appear will be a multi-page PDF save window.
9. Once you make a selection in Step 8 above, a window will appear giving you additional options for the file you are trying to save.
     9-1. The 'SAVE IN' section will show you where the document is going to be saved. By default, the files are saved in the Pictures folder in a folder labeled 'MP Navigator EX'. If you would like to specify a different location to save the files to, please click on the 'BROWSE..' button and select the location where you want to save the file, the press the 'OK' button to return to the save window.
     9-2. The 'FILE NAME' section will let you name the file you are saving. By default, the file name will be 'IMG'; you can delete that out and name the file whatever you like.
     9-3. The 'SAVE AS TYPE' section will allow you to choose the file output type. If you selected an image file, you will have the option of JPEG/EXIF, BMP or TIFF; if you selected the 'Save as PDF' option, you will be able to save the file as a single or multi-page PDF file.
     9-4. The 'SAVE TO A SUBFOLDER WITH THE CURRENT DATE' option will let you save the file in a subfolder with the current date inside of the folder location you selected in step 9-1 above. If do not want a subfolder created with the current date inside of the folder you selected in step 9-1 above, please uncheck the 'Save to a Subfolder with Current Date' option.
10. Click the SAVE button. The scanned images will be saved according to the settings you selected above.
11. Once the file is saved, you will be given the option to 'OPEN SAVE LOCATION' or 'CLOSE'. I would suggest selecting 'Close', and then going directly to the location where you specified the file be saved to. From there, you should be able to double-click on the file to open it.
Hope this helps!
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Scanned form not same size as original

I am trying to scan a form into pdf and make it a fill-in form, then print only the form field info onto an original of the form. When I do so, the fields are out of alignment because the scanned form doesn't seem to be the same size.
Is there anyway to make the scanned form the same size as the original when I scan it.
Many Thanks to all that reply......

Depends on what software you are using to scan and produce the form fields. It's not Reader.

't' and 's' in font GFS Didot don't correspond to selected font size. 't' is too small, and 's' is too big. Can this be corrected?

't' and 's' in font GFS Didot don't correspond to selected font size. 't' is too small, and 's' is too big. Can this be corrected?
GFS Didot is nearest listed MUSE font in appearance to Adobe Caslon Pro, which is the font used in the book which the website is intended to promote. I would like to use Adobe Caslon Pro (I paid for it and it's on my computer, but not in the cloud). Is there any way to install Adobe Caslon Pro as a MUSE font choice in the cloud?

The Firefox Page Zoom feature does a domain by domain level of saving the users preferred zoom level settings, there is no default Page Zoom level setting in Firefox.
Try the Default FullZoom Level extension: <br />
https://addons.mozilla.org/en-US/firefox/addon/6965
Or the NoSquint extension: <br />
https://addons.mozilla.org/en-US/firefox/addon/2592/

Files don't open in their actual size

When I open files in Photoshop they don't open in their actual size. Guess it's connected to their large screensize. But before working with them I always zoom them to actual 100%. Is there any way getting around this? Force Photoshop open automaticly in 100%?

Try this script: http://www.ps-scripts.com/bb/viewtopic.php?t=61
View actual pixels 100%.ZIP contains pdf instructions on how to install this script file.
The second script is modified to open the image at 100% in Full Screen mode.
Both should work from CS2 to CS6.
Gene

Real swap size?

How can I find out the real swap size in use?
Output from top
Memory: 48G real, 18G free, 35G swap in use, 70G swap free
Output from swap -l
swapfile dev swaplo blocks free
/dev/md/dsk/d20 85,20 16 143514512 142687856
Output from vmstat
r b w swap free re mf pi po fr de sr m1 m1 m1 m2 in sy cs us sy id
0 1 0 77353576 21184344 791 2270 3705 4 4 0 0 8 6 6 1 4691 153527 11300 6 8 86
How can I calculate the real swap size in use and available?
Cha

My god man. You didn't configure 70GB of swap, really, did you?
You know that the old recommendation of "double the memory" stopped making sense back in the day when we started getting more than 2GB ram.
Anyway, to answer your question - top's number is correct.
You can also use sar to look at the number of free blocks available to swap.
In any case, 35G of swap in use ... thats a sick system. If thats an oracle box, get your oracle boys to tune back the amount of ram oracle is allocating ... :)

Scanner don't scan all sheet surface

Hi!
I tried today to scan one page using my HP Deskjet 3525, but the A4 format isn't scanned entierly. It's a portion of about 2-3 cm that isn't scanned in the low side of the page. Is this a common issue of HP scanners or a setting that I have to do?
This question was solved.
View Solution.

gdvlad
According to the printer Specs, your printer is capable of printing and scanning this size paper.
Perhaps your Scan Area is not set to "Entire Scan Area"?
You can set this option when you use the Printer Assistant call the Scan Document or Photo function.
Reference:
Install Full Feature Software – Printer
Example showing the setting:
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

Why is my scanner (epson PX710) now scanning the same sheet of paper at 20 mb now where as before it was 107kb for a pdf scan before Maverick?

Proir to downloading Mavericks my Epson PX 710 printer/scanner would scan a sheet of paper with typed numbers and figures on and file in my docs box at about 107kb each and every week now the same sheets are coming out at 20+mb each sheet. I have downloaded the new epson download changed my printer in the system preference and it's still crap! (excuse my langague but frustration is getting to me)

Check the scan settings in your software, whatever scanning software you are using. It sounds like you are scanning at a much higher resolution than before. Check your scan resolution. Files will be much larger if the scan is done at 600 ppi than at 72 ppi.
Some scanners have special settings called Text, Line Art, Magazine, B&W Photo, Color Photo, etc. The Text & Line Art scans are always much smaller than the other selections. Color Photo will always yield the largest files.

Adobe has taken over my scanner. Used to scan and it would come to my computer as a

Adobe has taken over my scanner. I used to scan and it would go to a file. It asked me to update and it came up with a bunch of choices, I asked someone which to chose and they suggested whatever I have. On the side it comes up with = Export, Create, Convert, and I cannot just save it as I used to. How can I convert it back to a simple scan?

Hello you can also try resetting firefox ,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

8600 scanner won't produce scan image after overview performed

Using 8600 All-inOne with Mac OS 10.9.4: Problem with scanner-- After scanning overview performed; when I try to scan, I get the message "Done scanning selected areas" and no scanned image has been saved to Documents. Thanks for help!

Hi @KateSR , and welcome to the HP Forums!
I see you are experiencing scan issues. I would like to help!
Do these issues occur when making a copy from the scanner glass or feeder, or just when scanning?
I would recommend performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Scanner not available, OR scan will not save to file

Hello, HP M1212nf, using HP Director/HP Scan 1.1, on an iMac running OS 10.6.8.
On the control panel, the Ready light is on, the Attention light is off, and the Toner light is blinking.
I try to scan a document, but get "the scanner is not available" message. USB connections are good...
Occasionally, it does scan successfully. But then when I try to save it as a file, all steps work beautifully -- PDF/JPEG/etc, name file, choose destination -- but the supposedly saved file is nowhere to be found. (Spotlight doesn't see it, and it's certainly not in the destination I chose.)
What's going on, and how do I fix it?!
Thanks in advance for help!
Ch.S.

> Maybe if you go for another walk to the mall and pick up another sack of potatoes, the printer will start working
> again, if you get a bag of carrots too, it might continue working.
I have enough potatoes and carrots, thanks... ;-)
Thanks ever so much for your perseverance in helping me with this!!!
> Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
> Printing Information Pages.
The config pages print beautifully, although the toner light (yellow) is flashing.
> When you get this error message, are you still able to print?
> Is there any lights flashing on the printer before trying to scan?
The scanning problems (not being able to save to file, and sometimes, “scanner not available”) are not affecting printing. The print function works beautifully, even though the machine seems to think its toner level is low (flashing yellow light).
> Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to the
> computer.
> The USB cable shouldn't be longer then 6 feet. Do you have another USB cable to try?
Printer was connected through a power bar. I changed it, straight into wall socket.
I do have another USB cable, have replaced the one I was using with the other one.
Same problem persists: “save as PDF” refuses to work: the file seems to disappear, and Spotlight doesn’t find it anywhere.
The only work-around I have found is to choose “e-mail” instead— this puts the PDF into an e-mail, from where I can move it to where I need it. This solves the problem, sort of, but it’s a tedious long way around.
> Reset Printing System:
> Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking > the plus (+) symbol.
> 1. Click the Apple icon (  ), and then click System Preferences.
> 2. Click Print & Scan.
It’s called Print and Fax on mine.
> 3. Right-click (or Ctrl +click) in the left panel and then click Reset printing system.
> 4. Click OK to confirm the reset.
> 5. Type the correct Name and Password.
> 6.   Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected.
> Then add the printer from the same window.
> Click the + sign, select the printer from the list, click on the add button.
OK, all done. Closing SysPrefs and trying again.
Behaviour is largely the same. Two issues:
1- Now and then I get “scanner not available” message. Turning off the printer and quitting HP Director, then turning printer back on and restarting HP Director, usually gets past this “unavailable” issue— it scans successfully. Sometimes it takes more than one off/on quit/restart cycle to banish the “unavailable" message. This is not a faulty cable or connection issue. What the *$%^%# is it?!
2- scanned file won’t save— BUT here’s some progress: if I save under a different name, like “test”, there’s no problem. If I save under the name I want, which for the current page is “Arrival Va 1/2”, it disappears instead of saving. Could my problem be this simple: In the "save as file" dialogue box, I’m not allowed to use a symbol like “/“ as part of the file name?????
If that’s it, I can work around it, just saving the file and changing the name afterward.
I hate to think, after all this hair-pulling (and I don’t have that much to start with), it might be as simple as that!!
But it seems to be: saving as “Arrival Va 1/2” doesn't work, but saving as “Arrival Va 1 2” does.
Even if that’s it, I’d still much appreciate your thoughts on the “not available” messages...
Again, a million and a half thanks!!

Scanner HP don´t scan at real A4 size

Similar Messages

Maybe you are looking for