Scanning problems with Canon IR 2200

I am using Adobe Acrobat Professional 7.1.0, when I try to scan from a Canon IR 2200 using their network scangear v1.20 both programs become unresponsive. I am able to preview the scan but the operation halts. Can anyone help me please?
Thanks

Do you have an MG53xx? If so, then a scanner driver for this model is available from Apple so that you can scan with Image Capture / Preview. So if you open Printers and Scanners and select the MG53xx, you should have two tabs - Print and Scan.
Canon also has a scanning application called MP Navigator available from their web site. To use this application you will also need to download and install the scanner driver for the MG53xx, which should also be available from the same Canon web site.

Similar Messages

  • Intermittent Print/Scan Problems with Canon MF8380Cdw on Wireless Network

    For nearly a year now, I've experienced problems printing and scanning using the Canon MF8380Cdw on our network.  The most troubling are the intermitent problems getting the printer to respond during a print job after the device has been found on the network.  Less troubling but still annoying are the problems scanning: it's very difficult to initiate a scan job.  It usually requires trying to initiate the job from the printer AND from the computer in quick succession.  I have reinstalled drivers many times.  Why isn't printing and scanning effortless?
    Print sequence messages in the Canon MF8300C Series print manager:
    Printing - Looking for printer: takes a long time.
    Printing - Connecting to printer: takes a long time.
    Printing - The printer is not responding: takes a long time; indicates failure.
    Some information that may help:
    The client software correctly identifies the printer's IP address.
    The wirless router is an Apple Airport Extreme Basestation.
    The computer:
    Model Name:          MacBook Pro
      Model Identifier:          MacBookPro10,2
      Processor Name:          Intel Core i5
      Processor Speed:          2.5 GHz
      Number of Processors:          1
      Total Number of Cores:          2
      L2 Cache (per Core):          256 KB
      L3 Cache:          3 MB
      Memory:          8 GB
      Boot ROM Version:          MBP102.0106.B03
      SMC Version (system):          2.6f57
    System Version:          OS X 10.8.4 (12E55)
      Kernel Version:          Darwin 12.4.0
      Boot Volume:          Adrien's Laptop
      Boot Mode:          Normal
      Computer Name:          Adrien’s MacBook Pro
      User Name: XXXXX
      Secure Virtual Memory:          Enabled
      Time since boot:          2:29
    Canon MF8300C Series driver, version 10.0.0

    Base station, laptop, and printer are all in the same corner of the same room--signal strength is not an issue. Have had problems, previously, when printer was connected to switch via ethernet.  So...  Nice thought, but I don't believe that's it.
    Other things that didn't work: restarting printer, restarting computer.
    Is it possible that OS updates mess with the driver, requiring reinstallation?  Our PC users do not seem to have these issues.
    I am also using a non-UFR II driver this time, but per a suggestion from a forum, I tried UFR II previously.  I have read many forum exchanges involving Canon/Mac problems and have tried several solutions proposed by PAHU.
    Reinstalled printer driver again today, and I can print again (for now), but it's an intermittent problem, likely to return.
    Thoughts?

  • Scanning problems with Canon Pixma MX300

    Hi!
    Alright, so I can print with the canon pixma mx300, but I cannot scan. I am able to get to the scan driver (scan gear), but once it starts to scan, the program begins to become non-responsive, I can hear the printer doing something, but the program just starts to freeze. The printer is connected directly to my computer, and I have no clue what to do now.
    Erm...help

    There is a possibility that some other software on your Mac is interfering with the Canon software. This could be the case if you had another brand of AIO (All in One) or a standalone scanner installed previously on this Mac.
    If this was the case, then open System Preferences then Accounts. Select your account and then select Login Items. This is a list of all the items set to open when you log in. Some scanner applications will be shown in this list and if they are not related to the MX300 then this could be the problem. If you see something that you know you no longer have, then you can highlight the application and remove it by pressing minus ( - ) button. If you are not sure, write down what is listed and post it back here.
    Sometimes there can be other applications that can be running in the background, but will not be shown in this list. For these types of apps, you need to have your Activity Monitor open when you attempt to scan. This will show the scangear application using a lot of your CPU resources. But hopefully it will also show another application that is running and using CPU resources, which often causes the freeze you mention. If you haven't used it before then this can be a tad daunting to look at. So if you want to take a screen grab, showing the scan gear app at the top, then post it somewhere to view I can have a look at it.
    My last suggestion is to try another scanning application, like Image Capture or Preview. This can help to narrow-down the possible causes of the problem. If neither of these work, then it would suggest that ScanGear has a problem and needs removing/reinstalling. Let me know how the above suggestions go and if they are no help then I will give steps to remove the scanner software.
    PaHu

  • Scanning problems with Canon Pixma 5300 series after upgrading to newest Macbook Pro

    Are there drivers available for Canon pixma 5300 series for OS X Mavericks 10.9?
    Scanning with my brand new Macbook pro using  OS X 10.9 just isn't working like it used to with my old white Macbook.
    Does anyone have any suggestions?

    Do you have an MG53xx? If so, then a scanner driver for this model is available from Apple so that you can scan with Image Capture / Preview. So if you open Printers and Scanners and select the MG53xx, you should have two tabs - Print and Scan.
    Canon also has a scanning application called MP Navigator available from their web site. To use this application you will also need to download and install the scanner driver for the MG53xx, which should also be available from the same Canon web site.

  • I have a problem with Canon PowerShot SX 60 Hs-camera with Camera Raw, I cannot open the pictures taken in raw mode. How can I update Camera Raw? I also tried with Photoshop Elements 13, but it was the same, I could not open raw pictures.ts 13

    I have a problem with Canon PowerShot SX 60 HS-vamera wirh Camera Raw in Photoshop Elements 12, cannot open raw files. I have the newest version of camera Raw plug in, whats is the problem?

    It is on our radar and hoping to add it in an upcoming update.
    As soon as it is available, it will be update in the below article.
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
    ~ Arpit

  • Problem with Canon LPB 6670,

    Hello, I have problem with Canon LPB 6670, while printing both sides the paper is jammed every time

    First clarify this statement...
    I captured video, and when I went on FCP and did log and capture, it said the camcorder was offline.<</div>
    Have you already captured with this camera or are you trying to capture with it now?
    If you're trying to capture with it now, are you capturing to an external harddrive? If so, the problem may be because you're overtaxing your FW bus.
    If you're not already, you might try capturing to your internal (so the iMac is only accessing the camera on the single FW bus), then transfer the media to an external to edit.
    Does the iMac recognize the camera? (check in System Profiler)
    Is the camera in playback mode?
    Have you tried shutting down and making sure your camera is on before opening FCP?

  • Problem with Canon RAW 5D/7D Raw file and Magenta highlights

    Hi everyone,
    I've noticed a problem with some Canon RAW nightly shots when in scene are present magenta spotlights (also red and blue):
    In the core of light, magenta color become "solarized" and white burned, and there is no way to recover it with any Adjustments. (also but in minor way, Red and Blue lights)
    Opening the RAW file in Canon Digital Photo Pro the same images are perfect:
    (left image Aperture3 - right image Canon DPP)
    Any suggestion?

    I have exactly the same problem with the 7D RAW files. I have tried Leopard+ Aperture 2, Snow Leopard + Aperture 3 trial and nothing makes a difference. Horrible magenta colour cast on the neutral tones, yet the blues are over-saturated and total lack of sharpness no matter what you do.
    I shot JPEG (neutral) and RAW together so know what they should look like. I don't get any problems with Canon DPP software so the error seems to be in the Aperture RAW converter. The issue seems to be more apparent in low light or images with a lot of neutral tones, other images shot outside in good light appear to be pretty much ok. I even tried the latest version of Lightroom and that can't seem to handle them well either.
    The link below was a thread that was running on the 7D problems, but no solution was ever provided.
    http://discussions.apple.com/thread.jspa?threadID=2267875&start=0&tstart=0

  • Having problems with canon lbp 7018c on osx yosemite. Is there an updated driver for it?

    having problems with canon lbp 7018c on osx yosemite. Is there an updated driver for it?

    Hi jaleesf,
    this video helped me. Printer/Scanner Fix With Yosemite No Matter What Brand
    -crazy

  • Printing problem with Canon LBP3370

    I'm having an issue relating to the Canon LBP3370.
    I also notice that Canon Europe seem to have removed all trace of any MacOSX drivers from the support page for this printer.
    I have an 'early' MBP running 10.6.6 w/ Suitcase3, QXP8.5 and CS5.
    Just bought a MacMini updated to 10.6.7. Same software. Same files. Same fonts.
    I have one file which gets printed weekly from a template in QXP. It prints fine on the MBP on a Canon LBP3370 using the last 'auto updated' driver. Not sure how to check the version number of the driver, but it works. I looked in 'About this Mac' and looked up the printer, and it says driver version is 2.0 - then again, it says the same for the version on the MacMini, which was installed today using an installer marked 2.24.
    On the MacMini, the same file, on the same software yields an output error to the printer and requests the printer be switched to 'raster' mode in 'Quality' settings in order to print, which I understand yields diminished quality on more complex files.
    I experimented with the file, removing elements and isolating them in another document to test if they print OK on the MacMini. 99% of all the page elements print just fine including a complex EPS without switching to 'raster' mode. All except for... wait for it... a SINGLE weight of the Adobe Helvetica Neue LT Std OpenType font. The document has about seven separate weights of the same font in use, and it is only one of them that triggers this problem.
    I've scanned the font completely for errors and corruption and it gets a clean bill of health. The exact same font, on the MBP, using the same software and the same printer, but used on 10.6.6 prints perfectly without having to switch to raster mode.
    Bizarre.
    What actually is the difference between UFR and Raster modes anyway? How do I fix this? It seems more likely to be a 10.6.7 issue than a Canon driver issue specifically... I notice the webs full of people commenting on 10.6.7 causing problems with OpenType fonts.
    Any ideas?

    sig
    Not really, thanks anyway. I'm already on a later driver than that.
    PAHU
    Thanks for the input. I'm still somewhat confused by the aparrent existence of two different problems - first the sheer number of complaints that 10.6.7 in itself has broken a good deal of OpenType font functionality, particularly in the PostScript flavour, and second that users have been having similar specific problems with this exact printer which appears to be a result of a driver in need of fixing.
    I'm not sure which option to place my bet on, or whether indeed the two are, in fact, connected and the development of the 2.24 and later drivers are in essence 'fixes' for the 'breakage' introduced by 10.6.7 in general.
    The part that confuses me most is that it is a single weight out of five weights of the same font used in the same document which causes the problem. Part of me says that the solution is to just abandon that specific weight, but then another part of me says that I'm managing some three thousand faces on this system, any of which could need to be used, and I cannot test all of them to disable or deactivate the weights (or families) which might cause issues.
    Can you point me in the direction of a clean, pure source of 2.24 for UK English, which I cannot find on the Canon Europe website at all (certainly on the UK site, all Mac drivers for this model appear to have been discontinued and removed from the site, even though the vestigial tech notes for the printer still on display on the product page state that MacOSX is supported). I'm prepared to try a reinstall from a fresh source to see if it shifts the problem. Otherwise, as you say, it would appear that another 'bug' has been found which the attempted fix has not cleared.

  • Printing problem with Epson photo 2200

    I have a Powerbook G4 running the most recent version of OSX. I can no longer print to my Epson Photo 2200. When I try and print the Printer window pops up, and the job automatically stops without printing.
    I have tried uninstalling and reinstalling the 2200 driver, I have hooked up a Canon printer to the powerbook (and this printer works fine with the powerbook), I have printed a test sheet on the 2200 (which is done without a connection to the Powerbook and it printed fine). The problem lies in the computer printer connection (I am using USB for the link).
    Any help you can provide would be greatly appreciated.

    I had a similar problem with a Epson Stylus Photo R800. The printer would not print Word docs or DVD media using the most updated software from Epson. After going through two printers I paid a consultant to come in on a Saturday night who told me that communication errors between Epson printers and current versions of the MacOS are encountered every day in his business. And neither Apple or Epson address the issue directly.
    To get the Stylus Photo R800 to work we had to reconfigure the driver to deal with Manual Feeding of documents and DVDs. It took about an hour of experimentation but once done...with no help from Apple or Epson...the printer did work very well. However, the Epson Print CD software is a total bust. We found a third party solution called DiscLabel that allowed us to print DVDs with the reconfigured driver. I'm disgusted with both Apple and Epson because Epson sells printer with the promise that it will work with the MacOS when three hours of struggle with useless software proved otherwise.
    If others have a better experience or know of simple solutions to the Epson Print CD problem please post them.
    Thanks in advance for tolerating my rant.
    Powerbook 167 GHz PowerPC G4   Mac OS X (10.4.6)  

  • Raw file rendering problems with Canon EOS 5D in Aperture 3

    Since upgrading to Aperture 3, I have had serious problems with the rendering of Canon EOS 5D (not Mark II/III) RAW files. With Aperture 2, both the preview and full-sized images looked basically the same as the original images as displayed on the camera's display, without any adjustments.
    With Aperture 3, each preview images initially look fine after import, but when Aperture re-renders it from the RAW file (e.g. when displaying the full-size image), the colors are drastically intensified, and the hue is shifted generally towards green/blue. I've checked the RAW Fine Tuning, and it is set to the defaults. If I turn the default RAW Fine Tuning settings all the way down, the image is still not at all like the preview from the camera - it becomes much darker and stays too blue/green, with washed-out colors.
    A friend with a Canon EOS 5D MkII also recently upgraded her Mac from Aperture 2 to 3, and hasn't experienced any problems. We've tried importing RAW files from my (non-MkII) camera to her Mac (with the default RAW Fine Tuning settings), and get the same results as with my own Mac (i.e. strange colors), so the problem seems to be related to the camera model.
    I've also noticed that scanned greyscale tiff images (including images that were originally imported under Aperture 2) are changed when first displayed by Aperture 3 - they become darker and more contrasty, with lots of information lost in the shadow areas.
    I've also tried removing Aperture preferences, Aperture itself, and re-installing from download, with no change in the problem. (Aperture is the current latest version, 3.3.2.)
    Has anyone experienced similar problems?

    I'm having the same problem.
    iMac running Mac OS X Lion 10.7.4 and Aperture 3.3.2.  Workflow is importing through Canon's DPP and then using referenced images in Aperture.  The images look great in LR4, or Canon's DPP but are flat and dingy in Aperture.
    There's a free preset that goes part way to fixing it at http://theapertureblog.com/2011/02/10/my-aperture-workflow-for-working-with-cano n-5d-mark-ii-files/
    but as good as this fix is, it doesn't quite do the trick. [not being a hater, and not saying I can do better]
    I just got back from shoooting 1,500 images with a 5DMii and a T2i using Canon 24-105L IS, 70-200 2.8L, 50 1.8 and a Sigma 120-400 and the T2i images are not just better, they're in a different league.
    I've tried shooting in Faithful, Neutral and also toggling these presets in different ways and still can't get Aperture to match what I see on the camera's screen or in other Apps.  I love the interface and DB of Aperture, but what's the point of using it if it doesn't produce and awesome image in the end?

  • Scanning Problems with an HP OfficeJet Pro 8500

    I have an iMac running the latest version of Snow Leopard. I have had the HARDEST time, since purchasing my iMac in Dec 2010, scanning documents with my HP OfficeJet Pro 8500 printer. What happens is usually one of two things: 1) Only half of the page fills the scan window, or; 2) The entire document fills the scan window BUT the SCAN button is greyed out so that it cannot be selected!
    Yes, I have done the whole delete the current printer drivers, get the drivers through Software Update, reset the printing, etc. None of that has worked (well, on occasion it works for a while). I am not using the drivers that came with the HP 8500; I'm told that you should use the drivers from Apple Software Update.
    I have discussed this with Apple Support. They say I need to purchase  Apple Protection Care for them to address this. This is weird, considering that this appears to be a software problem with software supplied by Apple!
    Any help would be appreciated.
    Thanks,

    Hi,A phone cable connection to a landline is required for faxing. Generally, a wireless connection only refer to the connection with a computer for printing and scanning, it do not refer to a fax setup. Regardless, the specific device does not support any wireless connectivity but only a wired network or a USB. Regards,Shlomi

  • Printing/Scanning Problem with HP All-In-One

    As you will see, I am a bit confused as to how my Mac is talking to my HP all in one. I am having printing and scanning problems. When I try to print, nothing happens. I go to print status and the print job is there but the printer is not printing. I try pausing, deleting and trying to print again, hold to no avail. It recognizes the job, it just won't print.
    Scanning is similar. Most of the time I end up with an error message "The scan cannot be performed because another program has control of the HP imaging device". It directs me to restart the program, close all programs, re-boot the computer. I have done all of these and no go. In addition, no other programs are running at the time.
    As far as my computer recognizing the HP, it does in both wifi and bluetooth. I have made it my default printer.
    I have a time capsule as a router and everything is set up properly for it. Four bars are shown indicating it is acting properly. Both it and bluetooth are turned on. The HP status lights are on for both wifi and bluetooth.
    I have checked with HP and Apple Support and could not find anything that addresses my issue. Please help!!
    Thanks

    I had a similar problem awhile back with my HP F2210 all-in-one. I basically re-downloaded all of the software for the printer from HPs site. Before re-installing, I did a safe boot. Then, I reinstalled and restarted and all was well. When software update told me there was a new driver available, I installed it and things still worked. I'm able to print, scan, and all the printer is supposed to do without a hitch.

  • Scanning problem with HP Photosmart C6180

    Since the upgrade to 10.6 my HP C6180 multifunction printer is not working as a scanner from Adobe Acrobat Pro 9
    I select from the acrobat menu:
    File
    CreatePDF
    From Scanner
    in the "acrobat scan" window Scanner: shows "Please select a device" but there is nothing in the drop down list!
    This means that i can not scan a document to PDF from within Adobe Acrobat pro. I can scan through preview but preview does not provide the same features that Acrobat Pro does.
    Any Ideas? I have re-installed the adobe software but no joy...

    Had scanning problem after uploading Snow Leopard -
    This will fix your problem!
    Scanning with the software included in Mac OS X 10.6
    New with Snow Leopard, the Scanning interface to these HP Inkjet All-in-One devices is now built into Snow Leopard and supported with the Apple Image Capture application. There are three ways to perform scanning from your HP All-in-One:
    Preview program
    Image Capture program
    System Preferences > Print & Fax
    Important: After you open the scan interface, it is important to select the correct mode ( Flatbed or Document Feeder ) for the source of the scan image. Your HP All-in-One may have an Automatic Document Feeder (ADF) or a flatbed lid. By default, Document Feeder will be the automatically selected Mode for any devices that have an ADF. You must select Flatbed if you want to scan directly from the glass flatbed and not the Document Feeder.
    For more information about Scanning and Image Capture, open the Help menu from Mac OS X 10.6 and type in your question.
    Method one: Scan from the Preview application
    Click the Apple Preview icon in the dock to open the Preview application.
    From the Preview File pull-down menu, choose Import from Scanner .
    Choose the HP Photosmart, Officejet, or Deskjet All-in-One.
    The scan interface opens. Click Show Details to view settings and options.
    Method two: Scan from the Image Capture application
    In the Applications folder, select and open Image Capture .
    In the list of devices on the left, click your HP All-in-One.
    Networked devices appear in the Shared list.
    The scan interface opens. Click Show Details to view settings and options.
    Method three: Scan from Print & Fax > Printer browser
    From the Apple menu, choose System Preferences .
    Click Print & Fax .
    In the list of printers on the left side of the dialog, select the HP All-in-One to view the options in the Print & Fax window.
    Click the Scan tab, and then click Open Scanner .
    The Printer Browser window appears.
    Click the Scan icon at top right of the toolbar to launch scanning.
    The scan interface opens. Click Show Details to view settings and options.
    Important Gotcha: If the Scan or Print icons do not appear in the Printer Browser window toolbar, you need to delete the current HP printer queue and add a new one, as follows:
    Close the Printer Browser window to return to the Print & Fax preference pane. Or, go directly to the System Preferences > Print & Fax pane.
    Select your HP printer in the list on the left.
    Click the - sign at the bottom of the list to delete the product from the list.
    Click the + sign at the bottom of the list to add the product back to the list.
    Select your HP printer, and then click Add to create a new print queue.
    The next time you open the Printer Browser window, the Print and Scan icons should appear in the toolbar, providing access to Image Capture.

  • Printing problems with Canon Pixma IP4700

    I used to use a PC, photoshop and my Canon pixma IP4700. With this i could achieve perfect results on an A4 image. I have embedded the correct paper profile and my colour management system was set up just right. I have now upgraded to a mac(running Snow Leopard OS) , but i am now getting problems with my prints. I opened up the exact same .psd file without changing anything and sent it off to print on my canon. The result has came out far too bright?. When i used my PC I would have a lot more controls within my printer driver screen, but now with the mac the printer driver screen dosnt have very many controls at all. Even when i soft proof the print on the print screen it dose not show it any ware near as bright as the end result print.
    I am a student of photography and i have asked a few of my class mates and they say that they have had the same problem. They tend to use a professional printers, but as i had received such perfect prints before I know this result is obtainable.
    Is there anything anyone can suggest to help??
    If there is any more information i can provide to help just let me know.
    Thanks a lot in advance

    Hi there,
    In reading your post I'd be curious to see the cups error log. Given that the Gutenprint drivers would not print also, I would say that something is wrong with the core printing system. The log would show which filter is causing the spooler to stop.
    Thinking that it is CUPS related, I would try resetting printing system (if you haven't done so already). Then I would add the queue again using the Gutenprint driver for starters. If this doesn't work then no need to try the Canon driver.
    Note that the Canon test print is not an actual print but an instruction to output the inbuilt data. But the test print via the Gutenprint printer queue is a page generated by CUPS. So this would suggest that the CUPS usb backend is okay and something further up the spool creation process is failing. Again, the cups error log would give some clues as to what is going wrong. As to why both driver sets are failing is interesting...
    PaHu

Maybe you are looking for