SCOM custom e-mail notifications

We are using SCOM 2012 R2 CU2. I am monitoring an interface on a group of routers using the class "interface." Is there a way to add the object "Interface Alias" to the e-mail notification? The object can be edited on
router to indicate which router is getting the alert. When the interface is down then "Path" is "not present" and I don't know which router is getting the alert.
Due to VPN rerouting on the routers I am unable to use the "node" class which would indicate the router giving the alert through the object, PATH.
Thanks.

Hi,
I am not very clear about your requirement, do you mean that when the interface is down, then in the notification Path is not there. What I can think out is to eidt the alert content for the monitor or rule.
And here is a blog about Adding custom information to alert description (s) and notifications, please refer to it:
http://blogs.technet.com/b/kevinholman/archive/2007/12/12/adding-custom-information-to-alert-descriptions-and-notifications.aspx
In addition, please also refer to the below link:
How to Customize Message Content for Notifications
http://technet.microsoft.com/en-us/library/hh212698.aspx
Regards,
Yan Li
Regards, Yan Li

Similar Messages

SCOM 2012 E-mail Notifications

I am monitoring router interfaces on SCOM. One particular interface on the router we can only use the class of objects, Interface.
On the dashboard I created, I can select a router and the description shows the MIB2 name for PATH. I set up an e-mail notification. In the e-mail notification it I used:
$Data/Context/DataItem/ManagedEntityFullName$
It returned the info below.
System.NetworkManagement.NetworkAdapter:00-00-00-00-00-00;IF-adsl-012-251-001-042.sip.sdf.bellsouth.net/2
The name "IF-adsl-012-251-001-042.sip.sdf.bellsouth.net/2" doesn't tell me which location is having an issue with their router. The MIB2 name and "Interface Alias" (object in the class, Interface) is the only thing we
can edit on router to describe location.
I need a way to make $Data/Context/DataItem/ManagedEntityFullName$ show the MIB2 name or a way to place the object, Interface Alias, in the e-mail notification.
Any help is appreciated.
Thanks.

Have you tried some of the variables found here?
http://blogs.technet.com/b/kevinholman/archive/2007/12/12/adding-custom-information-to-alert-descriptions-and-notifications.aspx

Is it possible to create a custom E-mail Notification?

Dear all,
We have a requirement where the customer would like an additional email notification in the RFx process which is not available in the E-Sourcing system.
What they want to do is send an email to Vendors who did not get awarded in the RFx Process and let them know.
Is it possible to create a custom email notification in any way, perhaps using the javax.mail classes?
import javax.mail.*;
import javax.mail.internet.*;
If anyone has prior experience with this, please let me know. I would appreciate pointers on this.
Thanks & Regards,
Reshma

Hi Thashin,
I understand you have done custom jar email notification for Transnet. I need to do this now for another component, Task Escalation. please contact me regarding correct way to do this. I have developed the custom java code to access Task info. What I need to know is that, does e-sourcing use its own queing mechanism to send out emails, if so what packages in IAPI does this use, or does it use normal java mail api to send out mails?
Assistance will be highly appreciated.
Thanks
Tebogo

Customizing / Creating Email Notifications

Ok, so I have asked this question already in an earlier post. About creating/formulating E-mail Notifications, based on Information gathered/input in a Customized User Form.
Here is a copy of my previous posting
=============================================================================================================================================
I am in the process of customizing User Forms, and I would like to implement a trigger (if that's the right name for it) in the XML script, which will execute a Rule (or some code) that will result in an email being sent.
For example, the following simple script (selection from a dropdown menu) :
*<Field name='orderlunch'>*
*<Display class='Select' action='true'>*
*<Property name='title' value='Order Lunch'/>*
*<Property name='allowedValues'>*
*<List>*
*<String>- Please Select -</String>*
*<String>Yes</String>*
*<String>No</String>*
*</List>*
*</Property>*
*</Display>*
*</Field>*
A small XML code, to indicate an order for lunch.
naturally, if the user selects "No", then nothing happens.
But, if he selects "Yes", then I would like to automatically send an Email Notification to the appropriate person, notifying him that lunch has been ordered. (of course, I would need to indicate such things as WHO ordered the lunch, WHEN, etc, etc. But, I will get into that later)
Does anyone know how this can be done?
*(a) Could I insert the trigger/condition/whatever right into the main XML script itself?*
Or
*(b) should I write a code which will call on/invoke a separate Rule, which will subsequently send the email?*
If (b) is the right answer, then how would I go about creating such a Rule, and linking it to the main XML script?
================================================================================================================================================================
Apparently, my question is too difficult, since there were only a couple of replies, and nobody seemed to have a solution to the problem.
So, I'll try to ask something much simpler : Is there ANY way to customize/create custom "E-mail Notifications" in IDM ?

>
You should have read my answer to your previous post. Several people answered you already.
*(a) Could I insert the trigger/condition/whatever right into the main XML script itself?*Yes. You need to call the rule. I'd do it on the validation stage but there's multiple ways of doing it and it really depends on your specific needs.
*(b) should I write a code which will call on/invoke a separate Rule, which will subsequently send the email?*
If (b) is the right answer, then how would I go about creating such a Rule, and linking it to the main XML script? See my previous post. It shows you how to call the rule. Defining a rule is relatively simple and is pretty well documented and there are existing examples in a default install of IDM that you can check-out and use as reference templates.
Apparently, my question is too difficult, since there were only a couple of replies, and nobody seemed to have a solution to the problem.The question isn't difficult. It's just very broad. Lets see what you're asking:
- rule definition
- rule execution
- an explanation of the various stages of form processing
- an explanation of the various stages of workflow processing
- how to call sub-tasks
- how to customize sub-tasks
- how to define email templates
There's a lot there. You need to take some of what has been told to you in the forum and use that to guide your search in the existing documentation.
>
So, I'll try to ask something much simpler : Is there ANY way to customize/create custom "E-mail Notifications" in IDM ?
The answer is yes, but you're on your own in determining how to do that. You've become quite the jerk in this forum. Read the docs, go on some training if you can afford it. What you need to know about how to implement rules, email templates and custom notifications is all there.

OIM Email Notification issue with custom E-mail user attribute

Hi All,
We have a requirement where we need to send e-mail notification programmatically after a OIM account is created for the user through trusted reconciliation. Post process event handler is being used for this. We have created our own Custom Notification Event, created new Notification Template of the type Custom Notification Event.
For storing e-mail address for every OIM user we are using custom attribute "Email Home". Now the problem is NotificationService is by default picking e-mail address from OTB attribute "Email". Is there a simple way to pick the E-mail address from custom attribute? Below is sample code that we are working on. Any ideas on this would be very helpful.
NotificationService notService = Platform.getService(NotificationService.class);
NotificationEvent event = new NotificationEvent();
String[] receiverUserIds= {"<<*Comma separated list of OIM USER IDs to whom notification is to be sent*>>" }; sets the email address in the OTB "Email" attribute as receivers
LOGGER.info("Receiver User ID set");
event.setUserIds(receiverUserIds);
event.setTemplateName(poTemplateName);
event.setSender("<<*OIM User ID of sender*>>"); /// sets the email address in the OTB "Email" attribute as sender
HashMap<String, Object> templateParams = new HashMap<String, Object>();
templateParams.put("usr_login",poUserId);
LOGGER.info("template Param set" templateParams);+
event.setParams(templateParams);
notService.notify(event);
Thanks

Hi,
any updates on this issue?
is there any possibility to resend the old notifications manually?
Thanks,
Prasad

Send Custom Mail Notifications to Author/Creator when workflow ends

Hello All,
I am working on workflows and I want to send a mail notification to the "Author/Creator" when the workflow finishes.
Currently, UCM workflows do not provide this functionality Out-Of-The-Box.
For this I implemented a filter and hooked it to the event +"advanceDocumentStateMarkWorkflowFinished"+ event.
Now I am able to send mail using the following code:
InternetFunctions.sendMailTo(email, "DynamicPrefixTemplate","Workflow Notifications", cxt);
However, I am not able to retrieve the author name to whom I have to send the notification. I found that "databinder" object (passed as param) in method signature below doesn't contain the author name attribute.
public int doFilter(Workspace ws, DataBinder binder, ExecutionContext cxt)
I can see other attributes such as dId, dName etc. but not the "dAuthor". Can someone please suggest how can I retrieve the author name for the document for which workflow has just finished and notify the author..
I know there are services like getDocumentByName, but I do not know can I call these services from my filter code in Java. Please guide me.
Thanks in Advance,
Aakash

Hi,
If what you need is to send a notification to the original author, you do not need to write custom code, you can follow these steps:
1) on the first step, assign the dDocAuthor to a workflow variable. As an example, on the Entry event if the first step add this code:
<$wfSet("originalAuthor",dDocAuthor)$>
Note that you need the previous step only if you allow revisions during your workflow. If you don't, then dDocAuthor would not change and you can skip that step
2) on the last step, send a notification using the variable we saved on the first step as the addresee. As an example, on the on Exit event add this code:
<$wfNotify(originalAuthor,"user")$>
(if you do not allow revisions, substitute originalAuthor by dDocAuthor)
Another thing, a lot of people run into the need to override the standard email templates when they start sending custom notifications. The workflow administration guide has a very nice and detailed section that explains how to do this. Also, the idocscript reference guide is always a good point to check the correct syntax for idocscript functions. There is a section of workflow related functions/variables in that guide that always comes in handy.
Hope this helps.
Regards,
Jorge

BPM Mail Notification - Customizing

Hi,
While Configuring a BPM in CE 7.2 SP03, I configure mail notification for new task in the uwl.
I am able to recieve the mail notification. It displays as shown below:
Line: -
Dear Potential Owners,
You have new task(s) in your work item inbox. To view this task, click any of the following links.
Direct access to this task:
http://<host>:<port>/webdynpro/dispatcher/sap.com/tcbpemwdui~taskinstance/ATaskExecution?taskId=bf8b656a440811e0cd5900000924a5aa,
Your complete work item list:
http://<host>:<port>/irj/portal/?NavigationTarget=ROLES:portal_content/every_user/general/eu_role/com.sap.uwl.home_ws/com.sap.netweaver.bc.uwl.work/com.sap.netweaver.bc.uwl.uwl_page
This mail is generated automatically. Do not reply.
In case of technical issues, contact your IT department directly
Line: -
My question is, is it possible to customize this message.
For example. instead of "Dear Potential Owners", I want to display this as "Dear Patana"
Please suggest.
Thanks,
Patana

Hello,
EMail configuration settings have been done in NWA Config tool. However, the mail are not getting triggered from the BPM process. Can you please suggest.

No Server Name displyed in mail notification Alert generated by "total CPU Utilization Percentage is too high" Monitor

Hello Everyone,
I need your assisstance in one of the issues with Mail Notification Alert generated by SCOM.
Mail notification received as below:
Alert: Total CPU Utilization Percentage is too high
Severity: 2
ServerName:Microsoft Windows Server 2008 R2 Standard - The threshold for the Processor\% Processor Time\_Total performance counter has been exceeded. The values that exceeded the threshold are: 97.091921488444015% CPU and a processor queue length of 16.
Last modified by: System
The Alert was generated by "Total CPU Utilization Percentage"
But the problem with the above mail notification is it doesn't mentions about the affected server. So I would like to know how to tweak the monitors to provide the server name into it.
Thanks & Regards,
VROAN

Hi
You can add alert source to the email format in the scom server.
refer below link for parameters
http://blogs.technet.com/b/kevinholman/archive/2007/12/12/adding-custom-information-to-alert-descriptions-and-notifications.aspx
Regards
sridhar v

I Have No Voice Mail Notifications In Z10 Hub

I have seen issues with Voice Mail Notifications in various threads, but I didn't see one having No Voice Mail Notifications In the Z10 Hub at all. Sorry if I missed a thread that applies.
From what I was told by Blackberry Technical Support, at the bottom of the BB Hub next to "Calls", "Emergency Alerts" and "PIN", should be "Voice Mail" (or something similar). I have none and therefore do not get any notifications when I receive a Voice Message. I thought this was odd, and figured I had some settings incorrect, but that is not the case. It's just not there.
I am in the USA on Verizon's network with the latest updated OS 10.1.0.2039 that they offered on a STL100-4, Z10.
Anyone else have this issue?

My wife had the same issue on her Z10.
A quick call to customer service at AT&T and they set it up.
Rebooted her phone, and all was well.
I'm sure Verizon customer service can do this for you as well.
Hope this helps.
Sincerely -

How to customize initial secure e-mail notification message

Can we customize the initial secure e-mail notification message with a company logo or any kind of text?
The one that says:
You have received a secure message
Read your secure message by opening the attachment, securedoc.html. You will be prompted to open (view) the file or save (download) it to your computer. For best results, save the file first, then open it in a Web browser. To access from a mobile device, forward this message to [email protected] to receive a mobile login URL.
If you have concerns about the validity of this message, contact the sender directly.
First time users - will need to register after opening the attachment.
Help - https://res.cisco.com/websafe/help?topic=RegEnvelope
About Cisco Registered Email Service - https://res.cisco.com/websafe/about
Basically we want to put our company logo to the top of this message. We already have our company logo added in CRES that shows up when you open the securedoc.html file.
Thanks!

Nevermind, I found it.
Mail Policies > Text Resources > Add Text Resource
Set the type as Encryption Notification Template (HTML), edit the HTML and then also add one with a type Encryption Notification Template (text), edit the text. Then go into the Security Services > IronPort E-Mail Encryption > modify the Encryption profile and choose the new Text Resources created above.
Under Text Resources I was also able to create custom bounce messages with variables that display all the relevant information regarding the bounce.

E-mail notification in SRM 7.0 for Shopping Cart Workflow

Hi Gurus
We have a requirement in SRM 7.0 Process Controlled Workflow.
1. To send E-mail notification to approver Outlook / lotus notes in case of SC goes for approval.
2. Incase SC is rejected by the approver then the E-mail notification has to be send to the creator of SC.
How do we configure this E-mail Notification in SRM 7.0 . Also , how do we include Customized E-Mail text while sending these notifications.
Kindly let me know .
Thanks,
Ashish

Hi Ashish,
Look out for this path ..
SPRO-> SRM Server-> cross application->event and event schema for alert management
in Define events look for Approval_process_doc_rejected and Approval_process_doc_approved
you can check for event control enter event Approval_process_doc_rejected Or Approval_process_doc_approved
and event category, event sub category
also...see Define receipeint of notifications -> here you can configure the receipeint in case of approval / rejection.
~vipin

E-Mail Notification for KM Feedback

Dear All,
My requirement is to get the E-mail notification for some one posting feedback (repo service) for particular KM resouurces. I have made all the settings
Configured the Notificator Service
Enabled the Mailing Service
Configured the Email channel and Originator.
I have enabled Subscription for this KM folder like (/documents/Public Documents/Test Folder). If admin upload any document or files in the above folder.
I received E-Mail notification alert.
But for the same resources if any one posting feedback or review i didnt get any E-mail notification
How to achieve this?

Hi, THILLAI NATARAJAN.
The Feedback notification comes to the UWL of the person who has created the document (folder).
No E-Mails are sent, and subscription service does not work in that case.
If you want to fulfill your requirements you need to create a custom portal component which adds the Feedback to the resource and sends the E-Mails too.
Regards, Mikhail.

In which scenario the Importance field in E-Mail Notification Channel is useful?

Hi all
In which scenario the Importance field in E-Mail Notification Channel is useful?
Thanks
Please VOTE as HELPFUL if the post helps you and remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

Hi
This controls how the mail is being sent and appears in e.g. Outlook . If you need to have important mails sent see http://www.systemcentercentral.com/forums-archive/topic/scom-2012-notification-emails/
Cheers,
Stefan
Blog: http://blog.scomfaq.ch

Alert forwarding triggers mail notification

Hi.
I have configured a new product connector to forward alerts from SCOM to JIRA. The connector works fine, but every time I forward an alert to connector using "Forward to" command from alert context menu, it triggers mail notification subscription
when connector processes alert. The connector code does not modify alert in any explicit way: just retrieves alerts using GetMonitoringAlerts method of connector and then acknowledges recieved alerts with AcknowledgeMonitoringAlerts call (see code snippet
below). At the same time I can see "Alert modified by user" comment added to alert's history at forwarding time. Mail notification subscription is configured to pick up all critical alerts with "New" resolution state.
Is this an expected behaviour? I don't really want to spam operators with unnecessary mail every time an alert gets forwarded to an external system. Any ideas what can cause the issue and how to avoid it?
Thanks!
while( $true )
$alerts = $conn.GetMonitoringAlerts()
if ($alerts.Count -gt 0)
$conn.AcknowledgeMonitoringAlerts($( Get-Date ))
foreach( $alert in $alerts )
.... send alert info to JIRA ...
Start-Sleep 60
Gleb.

The way I see it the call acknowledgeMonitoringAlerts change something in the alert without changing the resolution state. Scom process every even on every change so it get re-submit to all the subscription rule. Since the resolution state
is still "new", it send a new email.
You got 2 choice :
1- you do not update the alert when you transfert it
or
2- In you script you update the resolution state of the alert to something else (not "new").
Ty

Rejection Mail notification, Initiator not receiving

Hi gurus,
the initiator is not receiving mail notification,after managers rejection,who rejected that manager is receiving notification.in send mail task agent as wfinitiator assinged.
i called terminating event for Approve and reject.
in reject outcome i called this send mail task for initiator's notification.but this not going to initiator , who has taken the reject decision that manager is receiving.
where is the problem?
Regards,
PS

yap,its customized workflow, using same way Organization Object and Expression which has Workflow Initiator in the send mail step.
starting with Event call and also for approve & rejections callling another events for terminating events
through rejection terminating event not sending to initiator.
I need to send Initiator's SAP INBOX only..no need to send their Emails(external inbox).
Regards,
PS
Message was edited by:
peter son

SCOM custom e-mail notifications

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