Scores incorrect in LMS

Question

I entered this topic several weeks ago and didn't get an
answer. So, I thought I would try again.
We have several quizzes that were created in Captivate 1. We
recently randomized the questions using Captivate 3. Everything
works correctly in Captivate but our LMS is only capturing part of
the interactions. Here's an example:
Quiz Results Screen shows 100% (40 out of 40 correct)
LMS captures 35 out of 40 which gives the user a score of
87.5
I checked the advanced interactions for each of the buttons
and click boxes. Everything is set correctly. The Quiz Results
screen in Catpivate calculates correctly but somehow the results
don't transfer to the LMS. Inquisix said that Scorm 1.2 only allows
4096 characters to be gathered and suggested I switch to Scorm
2004. I did and the LMS still doesn't get all of the results.
Inquisix is supposedly talking to one of the Captivate
Programmers about the issue but they are on vacation until 1/7/08.
Any body else have any ideas?

Answer 1

I believe this is an issue with CP3 only sending so much data
per every
couple of seconds. If you have a lot of questions, it can't
'keep up'
and by the time you've finished the test, the CP3 file hasn't
sent all
of the quiz data yet.
Perhaps an easy workaround would be to add a few pages to the
end of the
lesson - a summary of the course, perhaps contact
information, maybe a
screen of other resources they can check. If the above theory
is the
cause, those extra pages might give the lesson the extra time
it needs
to send the remaining data while the user goes through those
sections.
This method of sending data that CP3 is using is likely in
response to
previous problems where it was sending much larger chunks
much faster,
which was causing problems with various LMS products (too
much, too
fast). It seems now the problem has shifted to the other side
(too
little, too slow). Maybe by CP4 they'll get it right! Or at
least
provide developers to select their own timing options.
Technically, the LMS you're referring to is 'Inquisiq', I'd
guess ;-)
Erik
RhondaKiser wrote:
> We have several quizzes that were created in Captivate
1. We recently
> randomized the questions using Captivate 3. Everything
works correctly in
> Captivate but our LMS is only capturing part of the
interactions. Here's an
> example:
>
> Quiz Results Screen shows 100% (40 out of 40 correct)
> LMS captures 35 out of 40 which gives the user a score
of 87.5
>
> I checked the advanced interactions for each of the
buttons and click boxes.
> Everything is set correctly. The Quiz Results screen in
Catpivate calculates
> correctly but somehow the results don't transfer to the
LMS. Inquisix said
> that Scorm 1.2 only allows 4096 characters to be
gathered and suggested I
> switch to Scorm 2004. I did and the LMS still doesn't
get all of the results.
Erik Lord
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