SCORM 1.2 tracking Captivate 3 lesson_location

I have a client who is using Captivate 3 to author a SCORM 1.2 course. When deployed to the LMS we have experienced problems with bookmarking, in that it does not appear to work all of the time.
On investigating this further using ADL Testsuite to track the data being passed between content and LMS, I was able to establish that a "lesson_location" vary rarely written back to the LMS, even upon Save and Exit. There were a couple of slides and button interactions that trigerred data to be written to the LMS, but upon looking at the author file, there was nothing to suggest why these slides or button clicks should send back data.
I have 2 questions.
1: Is it possible to manipulate when data is being written back to the LMS, ie, can I choose when a lesson_location is saved? The solution I am looking for would be one that is native to Captivate 3 and not a custom JavaScript solution as I need to provide it to a non developer a non developer.
2: What would be the likely cause of the lesson_location being sent to the LMS on the slides and button clicks that it did happen. Understanding this, I hope will help me manipulate it.
I appreciate any help you can provide on this.
Thanks,
Sam

i HAVE ATTEMPTED TO RESTART CAPTIVATE MANY DIFFERENT WAYS WITH BOOKMARKS....NOTHING SEEMS TO WORK WHEN SCORM
1.2.
HERE IS MY COMMUNICATION LOGS:
Fri May 14 16:48:35 CDT 2010
LMSInitialize
LMSGetValue:[cmi.core.lesson_location] value:G0Enone%24nP1Enone%24nP1Enone%24nP1Enone%24nP1Enone%24nP1Enone%24nP1Enone%24nP1Enon e%24nPA
LMSGetLastError: value=0
LMSGetValue:[cmi.core._children] value:credit,entry,exit,lesson_location,lesson_mode,lesson_status,score,session_time,stud ent_id,student_name,total_time
LMSGetLastError: value=0
LMSGetLastError: value=0
LMSGetLastError: value=0
LMSGetLastError: value=0
LMSGetValue:[cmi.launch_data] value:G0Enone%24nP1Enone%24nP1Enone%24nP1Enone%24nP1Enone%24nP1Enone%24nP1Enone%24nP1Enon e%24nPA
LMSGetLastError: value=0
LMSGetLastError: value=0
LMSGetLastError: value=0
LMSGetValue:[cmi.core.lesson_location] value:G0Enone%24nP1Enone%24nP1Enone%24nP1Enone%24nP1Enone%24nP1Enone%24nP1Enone%24nP1Enon e%24nPA
LMSGetLastError: value=0
LMSSetValue:[cmi.core.lesson_status] value=failed
LMSGetLastError: value=0
LMSGetLastError: value=0
LMSSetValue:[cmi.core.lesson_location] value=1
LMSGetLastError: value=0
LMSSetValue:[cmi.core.session_time] value=00:00:19
LMSGetLastError: value=0
LMSSetValue:[cmi.suspend_data] value=B0Enone%24nP0Enone%24nP0Enone%24nP0Enone%24nP0Enone%24nP0Enone%24nP1Enone%24nP1Enon e%24nPA
LMSSetValue:[cmi.core.lesson_status] value=failed
LMSCommit
LMSCommit
i HAVE ATTEMPTED TO USE
cmi.core.lesson_location
cmi.launch_data
to place the contents of "cmi.suspend_data" and nothing seems to restart the Captivate 4 with Bookmarks, in continually restarts the course in the beginning.
Any Help would be appreciated.
reference:
RESTART CAPTIVATE COURSE WITH BOOKMARK SCORM 1.2
RESTART CAPTIVATE 4 COURSE WITH BOOKMARK SCORM 1.2
thanks,
Doug Lubey of Louisiana
www.douglubey.com

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