Screen problem when on phone

When on phone I often find that mute or loudspeaker goes on when resting against my ear. Even disconnect by mistake, What can I do to stop this

Hi yasmin77,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPhone peformance. I would suggest following these steps in the order given to determine if this is a software or hardware issue:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Cheers,
- Judy

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why won't my screen turn when the phone does?

Not all apps support screen rotation. The Home screens do not rotate. But also check to make sure you have not locked screen rotation. Swipe up from the bottom of the screen to reveal the Control Center and check that rotation lock is not on.

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When I unlock my phone, I get horizontal and/or vertical lines - I can't use the phone during this time, because the display is so badly affected!
After about 5-10 seconds, the home screen will show perfectly normal. When I either lock the phone, or lock it manually, then unlock it a few minutes later the lines come back again!
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I have exactly the same fault on my 5800 to the point where the phone is completely unusable.
Used the "Contact Us" facility 5 days ago - still waiting for a reply/acknowledgment.
I bought the phone in mid February so it was quite an early release model, V11 frimware, but the screen fault was there early on but only very occassionally. Had the phone updated to V20 but the problem was still there. However it got progressively worse until the phone became unusable. The screen can only be restored by powering off and on again but once the screen has gone into saver mode it cannot be restored via the unlock button, or any other means other than a power down.
Sent the phone to the Nokia "Anovo" repair centre only to have it returned 10days later with exactly the same fault as I sent it in with. The return advice note stated that details of the repair would be found on the enclosed letter - there was no enclosed letter. The return form states that all phones sent in would be automatically updated to the latest firmware - mine wasn't, even though Nokia notified me 2 weeks previously to inform me that there was an update for my phone.
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Hello stuh1,
Thank you for providing the details of the issue you are experiencing with the blank screenshot being created when unlocking your iPhone.
The first thing I recommend is quitting and relaunching all the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting all the apps, I recommend restarting your iPhone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
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Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M.

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Quote from: Nichrome on 28-November-14, 04:04:01
Also see >>Posting Guide<<, would be helpful too
Might be either compatibility issue (since your system is pretty old), PSU or simply defective GPU. See above ^

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Last edited by mellowmaroon (2012-10-26 15:22:46)

Sure thing, here it is:
# This file is part of systemd.
# systemd is free software; you can redistribute it and/or modify it
# under the terms of the GNU Lesser General Public License as published by
# the Free Software Foundation; either version 2.1 of the License, or
# (at your option) any later version.
# See logind.conf(5) for details
[Login]
#NAutoVTs=6
#ReserveVT=6
#KillUserProcesses=no
#KillOnlyUsers=
#KillExcludeUsers=root
#Controllers=
#ResetControllers=cpu
#InhibitDelayMaxSec=5
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We use a Java based viewer supplied by a 3rd party.
Since the Direct3D Pipeline implementation into JRE 1.6 versions we have been experiencing issues with the Applet window appearing grey.
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I am wondering if there is anything else that can be done.
I also have the same issue on my computer.
It has a ATI Radeon HD 2400 Pro Graphics Card installed with the latest drivers available.
I have included the debug log for your information.
OS Version = OS_WINXP Pro
[I] CheckAdaptersInfo
[I] ------------------
[I] Adapter Ordinal : 0
[I] Adapter Handle : 0x6fe200ed
[I] Description : ATI Radeon HD 2400 Pro
[I] GDI Name, Driver : \\.\DISPLAY1, ati2dvag.dll
[I] Vendor Id : 0x1002
[I] Device Id : 0x94c1
[I] SubSys Id : 0xd021028
[I] Driver Version : 6.14.10.6891
[I] GUID : {D7B71EE2-D781-11CF-7369-082DA1C2CB35}
[I] D3DPPLM::CheckDeviceCaps: adapter 0: Passed
[I] ------------------
[I] Adapter Ordinal : 1
[I] Adapter Handle : 0xd90700cb
[I] Description : ATI Radeon HD 2400 Pro
[I] GDI Name, Driver : \\.\DISPLAY2, ati2dvag.dll
[I] Vendor Id : 0x1002
[I] Device Id : 0x94c1
[I] SubSys Id : 0xd021028
[I] Driver Version : 6.14.10.6891
[I] GUID : {D7B71EE2-D781-11CF-7369-082DA1C2CB35}
[I] D3DPPLM::CheckDeviceCaps: adapter 1: Passed
[I] ------------------
[I] D3DGD_getDeviceCapsNative
[I] D3DContext::InitContext device 0
[I] D3DContext::ConfigureContext device 0
[V] dwBehaviorFlags=D3DCREATE_FPU_PRESERVE|D3DCREATE_HARDWARE_VERTEXPROCESSING
[I] D3DContext::ConfigureContext: successfully created device: 0
[I] D3DContext::InitDevice: device 0
[I] D3DContext::InitDefice: successfully initialized device 0
[V] | CAPS_DEVICE_OK
[V] | CAPS_RT_PLAIN_ALPHA
[V] | CAPS_RT_TEXTURE_ALPHA
[V] | CAPS_RT_TEXTURE_OPAQUE
[V] | CAPS_LCD_SHADER | CAPS_BIOP_SHADER | CAPS_PS20
[V] | CAPS_AA_SHADER
[V] | CAPS_PS30
[V] | CAPS_MULTITEXTURE
[V] | CAPS_TEXNONPOW2
[V] | CAPS_TEXNONSQUARE
[I] D3DGD_getDeviceCapsNative
[I] D3DContext::InitContext device 1
[I] D3DContext::ConfigureContext device 1
[V] dwBehaviorFlags=D3DCREATE_FPU_PRESERVE|D3DCREATE_HARDWARE_VERTEXPROCESSING
[I] D3DContext::ConfigureContext: successfully created device: 1
[I] D3DContext::InitDevice: device 1
[I] D3DContext::InitDefice: successfully initialized device 1
[V] | CAPS_DEVICE_OK
[V] | CAPS_RT_PLAIN_ALPHA
[V] | CAPS_RT_TEXTURE_ALPHA
[V] | CAPS_RT_TEXTURE_OPAQUE
[V] | CAPS_LCD_SHADER | CAPS_BIOP_SHADER | CAPS_PS20
[V] | CAPS_AA_SHADER
[V] | CAPS_PS30
[V] | CAPS_MULTITEXTURE
[V] | CAPS_TEXNONPOW2
[V] | CAPS_TEXNONSQUARE
We also have the same issue on another office computer that has a NVIDIA GeForce FX 5500 Graphics Card with the latest driver installed.
Here is the log from that one also:
[I] OS Version = OS_WINXP Pro
[I] CheckAdaptersInfo
[I] ------------------
[I] Adapter Ordinal : 0
[I] Adapter Handle : 0x10001
[I] Description : NVIDIA GeForce FX 5500
[I] GDI Name, Driver : \\.\DISPLAY1, nv4_disp.dll
[I] Vendor Id : 0x10de
[I] Device Id : 0x0326
[I] SubSys Id : 0x0
[I] Driver Version : 6.14.11.7519
[I] GUID : {D7B71E3E-4066-11CF-EF7E-0B2000C2CB35}
[I] D3DPPLM::CheckDeviceCaps: adapter 0: Passed
[I] ------------------
[I] D3DGD_getDeviceCapsNative
[I] D3DContext::InitContext device 0
[I] D3DContext::ConfigureContext device 0
[V] dwBehaviorFlags=D3DCREATE_FPU_PRESERVE|D3DCREATE_HARDWARE_VERTEXPROCESSING
[I] D3DContext::ConfigureContext: successfully created device: 0
[I] D3DContext::InitDevice: device 0
[I] D3DContext::InitDefice: successfully initialized device 0
[V] | CAPS_DEVICE_OK
[V] | CAPS_RT_PLAIN_ALPHA
[V] | CAPS_RT_TEXTURE_ALPHA
[V] | CAPS_RT_TEXTURE_OPAQUE
[V] | CAPS_LCD_SHADER | CAPS_BIOP_SHADER | CAPS_PS20
[V] | CAPS_MULTITEXTURE
[V] | CAPS_TEXNONSQUARE
If you can provide any assistance in resolving this issue, I'd appreciate it.
Thanks
Ian

baftos wrote:
Did you try this: [http://java.sun.com/javase/6/docs/technotes/guides/jweb/applet/applet_deployment.html#JAVA_ARGUMENTS]?
Cool!

Notifications wake up the phone screen even when t...

Notifications wake up the phone screen even when the phone is in pocket or case. It wasn't the case earlier.
Using - Windows Phone 8, Lumia 720Problem - Notifications wake-up the screen even when in case(or pocket).
**I am not talking about the glance feature
I observed this strange behaviour yesterday. Whatsapp notifications wake up the screen even when the phone is in the case.
Earlier the screen didn't use to wake up, i could hear only the notification sound. Only when u remove it from the case immediately after notification arrive, the screen turns on. If you don't remove it from the case, it never use to wake up the screen.
That was a feature, which used the proximity sensor.
Now this feature is gone. I recently updated to Amber, and I doubt this is due to glance feature.
Now every time a get a whatsapp message the screen wakes up.
Vibhor Agarwal

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http://support.apple.com/kb/ht1430
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http://support.apple.com/kb/HT1414
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