"Scrolling / Highlighting" issue (hope this isn't an old issue I overlooked

Ever since installing iTunes in summer of '07, I have noticed a "problem" when I go and attempt to "highlight" a group of songs (etc.), no matter if they're in the MUSIC, PODCASTS, or any other group in my Library. Let me try to explain this problem so that it may be easy to understand...
As a theoretical example, I have 10 listings in my Podcast section of the Library. They would be shown as:
Show 1
Show 2
Show 3
Show 4
Show 5
Show 6
Show 7
Show 8
Show 9
Show 10
Now, let's say I want to highlight Shows 4 thru 8... I place my mouse on Show 4 and hit Enter to highlight 4, and then using the down arrow key (while holding down the Shift key) to allow me to highlight those entries. If I accidently go one (or more) entry TOO FAR past Show 8 (thus also highlighting Show 9), If I try to use the Shift + Up Arrow key, rather than the highlighted group "unhighlighting" Show 9, the highlighted group will suddenly highlight Show 3, rather than unhighlighting Show 9. I have all of the current iTunes and iPod upgrades... my Win XP has all of the upgrades, along with any/all upgrades to any/all hardware/software/firmware to every component of my PC.
I have iTunes installed on every one of the PC's mentioned, because many of the PC's may be in use when I am working on audio or audio-video projects, or when these networked PC's are used as a "grid computing" network when rendering large files which will eventually be made into DVD for myself or music clients.
This problem occurs no only on the MAIN PC I use for my audio video editing studio, but it also happens on the other 9 PC's, as well as 6 other stand-alone PC's throughout my residence! Apple's phone Tech Support has stated they are "looking into this issue" back in October of 2007, but I have yet to hear back from them.
If someone can give me a pointer as to what is going on, I would appreciate it. I have searched the Discussion Areas, but trying to go through thousands of results is pretty much pointless (and straining on the eyes!!!). I hope this is not an old question which is being "rehashed"; any assistance with this rather cumbersome problem would be appreciated.
I hope I have given enough information as to what I am using for equipment, and the example of the problem is easy enough to follow along.
Thanks in advance for any and all helpful hints / tips / solutions to this problem.
Cheers...
JPS
Serafin Station Studio B

This is a user to user forum, contact iTunes support as roaminggnome suggested. They may be able to remove the information for you.
http://www.apple.com/support/itunes/contact/

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