SCSM 2012 portal create request permissions

Hi
I have upgraded SCSM 2010 to 2012 and installed portal.
Added Read permission in Sharepoirnt for Domain user group to access the portal.
The user is able to open the porta and see all the screens.
But when they click creat Request for incident, it gives me an error
"you dont have permission to create request. Please check with IT administartor".
 I viewed in console user roles. .. End user has nt authority\authenticated User permission added.
How to provide permissions to end users for submitting requests?
regards Sundaresan.C

If i add domain\authenticated users in the Global operators group under Library \groups the user are able to access the Create request page.. is this how we need to define user permission for accessing the creating request page?
Or will this give additional permissions to users???
regards Sundaresan.C

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