SCSM Report: List report contaning both IR and SR

Question

I want to create an report which contain list of both IR and SR in one report.
Can someone send me query of this.

Answer 1

There probably isn't an easy way to do this. While they are both Work Items, they are largely different in their construction, so you would essentially need to pull incidents in one way, and service requests in a different way, and then merge the similar
properties into a common table format.
I'd be glad if someone would correct me on this, however, as this is a common request from my clients that don't have a strong service book definition. as much as I disagree with the underlying assumption that all requests are somehow inherently interchangeable
and should be considered as an amorphous homogeneous mass, that doesn't stop people from wanting it to be true.