Search not working in AIRHelp from AIR HTML container

Question

Hi,
I'm working on an Adobe AIR application, and investigating integration AIRHelp into our app.  I found that deploying two separate air apps to be cumbersome to the user, so I'm looking at using AIRHelp in browser based mode, and then opening the url using the mx.controls.HTML control.  The browser based AIR Help launches ok, however, the print button and the search input doesn't work correctly.  Has anyone had this issue?  (However, when I run it from Chrome or IE, it's fine.)
RED areas don't work.
My Flex code:
var helpUrl:String = "http://myserver/BrowserBasedHelp/xxx.htm";
var window:Window = new Window();
var html:HTML = new HTML();
html.location = helpUrl;
html.percentHeight = 100;
html.percentWidth = 100;
window.addChild(html);
window.title = "Client help";
window.width = 800;
window.height = 600;
window.showStatusBar = false;
window.open();
Thanks in advance,
-Tom
Message was edited by: Peter Grainge "based based" amended to "browser based"

Answer 1

Hi,
Browser based help is not designed to run inside a HTML control in a AIR application. having said that, you can do the following to make the search working for your case.
I am pasting a sample code which will allow the search for browser based help to work.
private function onCreationCompleteHTML(event:Event):void
    var html:HTML=event.target as HTML;
    if (html != null && html.htmlLoader!=null)
        var szUserAgent:String=html.htmlLoader.userAgent;
        szUserAgent=szUserAgent.replace("AdobeAIR", "");
        html.htmlLoader.userAgent=szUserAgent;
private function launchHelpWindow():void
    var helpUrl:String = "http://myserver/BrowserBasedHelp/xxx.htm";
    var window:Window=new Window();
    var html:HTML=new HTML();
    html.addEventListener(FlexEvent.CREATION_COMPLETE, onCreationCompleteHTML);
    html.location=helpUrl;
    html.percentHeight=100;
    html.percentWidth=100;
    window.addChild(html);
    window.title="Client help";
    window.width=800;
    window.height=600;
    window.showStatusBar=false;
    window.open();
This will solve the search issue you are facing, but print issue will still remain there.
You can use the RoboHelp 9 skin editor, to make a print button icon similar to the background color and make it invisible. For that you need RoboHelp 9.
Thanks
Praful