Second Level Subdomains | wildcard domains on Azure don't work as expected

Hi,
We're having issues with the Custom Domain functionality of Azure Websites.
In short, a wildcard CNAME record has been set up to point to the Azure Website instance:
*.mydomain.com -> mydomain.azurewebsites.com
In Azure portal, in the custom domains section, the wildcard is also set up with a valid entry
e.g. *.mydomain.com (record in custom domains section).
Problem:
visiting www.level2.mydomain.com results in a 404 error from Azure 'Error 404 - Web Site not found!' etc.
Every other single-level subdomain gets through fine e.g. level1.mydomain.com is fine.
Question:
Are we doing something unsupported here?
Thanks in advance,
H

Hi Petr,
Many thanks for your response!
With the knowledge that double wildcard certificates are not supported with Azure Websites, I set up a simple test to see if second-level subdomains would work on Azure Websites
without SSL.
Test:
- a template MVC5 app, no SSL endpoint binding and a single custom domain *.mydomain.com.
- Home controller index action with a simple redirect to another site
- published to a Shared Azure Website instance
- DNS entry from *.mydomain.com to <azurewebsitename>.azurewebsites.net
- wait for everything to propogate
Result:
- 'Error 404 - Web Site not found!' on Azure when navigating to www.secondlevel.mydomain.com
- Successful redirect when navigating to random.mydomain.com (where random is
not an explicitly mapped subdomain in the DNS service: therefore, wildcard catchall is working as expected for single-level wildcard subdomains)
Assessment:
The non-support of second-level subdomains is not restricted to the fact that Azure Websites don't support double wildcard certificates? The issue extends to Azure Website's non-support of double wildcard Custom Domains?
Thanks,
H

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Dennis Guo
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Dennis Guo
TechNet Community Support

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