Selecting call centre options on 9320

When calling a call centre or hotel and asked to "select option 1 for ....." how do I do this? I can't find a combination of keys that has any effect - I'm sure there is an easy answer!

I think this has been a BIG problem for some time. Plus Net however has a website for traffic shaping which tells you what services you should expect to receive in speed etc http://usergroup.plus.net/shaping.php
BT say that Total Broadband is 'unlimited' which we know is meant to be 'endless' but there are limitations.  Iam certain as the technology becomes much better and BT understands the users capacity needs, things will become clearer.
However, some of the Call Centre's just read from a script and have NO common knowlegde  at all which is a shame!
CG Over An Out

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    Anyone else had problems with this? Know of a campaign against them?
    Having had 3 barely comprehensable conversations and an ongoing fault with my landline I'm refusing to speak to anyone from a BT Call Centre.
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    I agree with sentiments, though I don't agree its the area where customer service is based, we could go about the wrongs.  However what is for sure, generally the great British public want broadband as cheap as it comes, one way to keep these costs down is to outsource, to companies who are cheaper, where there is no minimum wage etc.
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    It could be Lincoln. (Off Ropewalk Lincoln)
    BT People
    BT’s apprenticeship scheme recruited more than 480
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    toekneem
    http://www.no2nuisancecalls.net
    (EASBF)

  • Getting no where with call centre can anyone pleas...

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    Connection time
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    Upstream
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    Line attenuation (Down/Up)
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    Output power (Down/Up)
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    Loss of Signal (Local)
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    Loss of Power (Local)
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    FEC Errors (Down/Up)
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    CRC Errors (Down/Up)
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    HEC Errors (Down/Up)
    nil / 74311
    Error Seconds (Local)
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    <script type="text/javascript">// var showButton = new Button("show","","Hide Details", function(){GoAndRemember('bb_dsl.lp','');}); // // ]]></script>

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