Outlook 2010 sounds and Dual Monitor Mode

Every time I hook up a monitor (analog connector) to my laptop (lacks a digital monitor port), I lose system sounds only in Outlook 2010. I'm running Vista 64-bit. Other applications make system sounds, like Internet Explorer and Windows Media plays media just fine, but not Outlook 2010 (I had 2003 before, and didn't have a problem - it's only when I updated to 2010 that I ran into the problem). There is one time the sounds will play - right before I receive in my system tray a notification that there are 'critical updates' to be made to my system.
I tried turning off the monitor, but leaving it connected. Still no sound. It cannot be connected to my laptop for the sound rules to work in Outlook 2010.
I've gone to the Microsoft site and checked out all their recommendations. They don't have anything that comes close to addressing this (that I found). I figure that it is probably on the Outlook 2010 side, but am hitting a wall there. Figured I'd try here, where the hardware sits to fish for others' experiences.
Thanks

... ...,it started experiencing a perpetual Send/Receive mode and when this started, only outgoing emails have been possible.
So your Outlook will send out but not receive? Have you checked your email on the web based access?
Are you able to see any unread messages there? If you can, then it is most likely a setting in Outlook, or possibly a port is blocked on your network. Try to check if your incoming settings are correct in Outlook, you might want to contact your ISP
for the info.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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