"send error report" when I try to open iTunes
Whenever I try to go to iTunes, it tells me it won't work and that I should send an error message. I've reinstalled and it still does this. It said the problem has to do with quicktime.
is that an "itunes has encountered an error ..." message, wumbo?
the first thing to check for with one of those is a broken quicktime. does your QuickTime currently launch, or does it give you an error message when you try to launch it?
if your QT gives you an error message, let's try a careful standalone QT 7.0.4 reinstall.
download and save a copy of the QT 7.0.4 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
if the install goes through okay, will your itunes launch properly?
keep us posted.
love, b
Similar Messages
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I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?
Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd
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Error Message when I try to open itunes
When i try to open itunes it gives me the error message "Windows cannot access specified device, path or file. You may not have the appropriate permissions to access the item" It was working fine yesterday afternoon and this morning i got this message.
I didn't mean do the devices work, I meant does Itunes work if they are plugged in.
Could you confirm that you have a default installation of iTunes and that you do not use the server for itunes?
If not then it sounds like something got corrupted and may be it is worth trying a full removal of iTunes and related programs followed by reinstall.
Here is a method for doing this including cleaning up if any of the uninsatlls fail. *if you are unable to delete any of the recommended files or folders report back with details*.
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
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I am getting an error message on my desktop when I try to open itunes: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...Any idea what I need to do to correct?
Hi lvdmerwe!
I have two articles here for you that should be able to help you troubleshoot this issue further:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Error report when I try to open photoshop
I have jut downloaded a trial version of Photoshop CS4 but whenever I try to open it it just comes up about an error and it needs to close and would I like to send an error report to Microsoft; very frustrating! Does anyone know of a solution?
Leahkatie88 wrote:
No I've installed it. It's when I try to open Photoshop ot starts up and before it properly opens it comes up with a message saying it needs to close and gives me the option to send an error report. And it closes. is this a common problem?
OK, then tell us the text of the error message and give us the following information:
Operating System/version
Processor
Photoshop version number
Amount of RAM installed
Hard drive(s) free capacity
Video card make and model
Have you read this by the way? http://forums.adobe.com/thread/433020?tstart=0 -
Error report when I try to use iTunes
Hi,
A few days ago I was trying to work out how to get a different modem to work with my computer. I got a friend to try to help me and we did a few things which didn't work. (I later bought a new modem which is working fine.) Either way it could be irrelevant as he assures me we didn't do anything to cause this.
Whenever I try to open iTunes (and, incidentally, QuickTime and Trillian, too), I get that annoying Error report window popping up (you know the one, where it asks you if you want to send an error report or not), and iTunes doesn't open. I uninstalled it and re-installed but no joy. I did a scan for viruses and got rid of a couple of things. Still no joy.
Can anyone help?!Hello?! Just wondering when someone will answer my
question - I'm getting desperate! Thanks!
This worked for me!
http://docs.info.apple.com/article.html?artnum=302372 -
I just downloaded the new iTunes and now receiving error message when I try to open iTunes!
After downloading the new iTunes when I try to open it i receive the following error message:
iTunes.exe - Entry Point Not Found
Procedure entry point kCMByteStreamNotification_AvailableLengthChanges could not be located in the dynamic link librabry CoreMedia.dllI am having the same issue! And I have tried everything from updates, to moving the coremedia.dll file, to uninstalling and reinstalling so many times im afraid they are not gonna let me download it anymore!!! Please can somebody help??
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Help Plz--I get an error message when I try and open iTunes
My PC crashed and I had to reboot to factory start ups. Luckily, it kept all my files including my iTunes library. The problem is that everytime I try to open iTunes I get a message saying iTunes had encountered a problem and needs to close. I tried reinstalling the iTunes software but it still says the samething. Does anyone know how to help?
I removed iTunes and downloaded the new version but I'm still getting the same message. Do you think it's a problem with quicktime? The only other thing I can see is that I had some Japanese music and the Kanji has been changed to little squares in my library. Could one of those be the problem?
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My macbook crashes and when I start it again, there's a crash report and I click on send to apple, after a minute or so it says failed to send to apple. It has happened many times and I think it's getting worse since I can't send any reports.
What should I do?Hello Firah,
Don't worry or even bother sending the report, Apple doesn't want to hear about 10.5.x at all... if they eer did.
Copy & Paste a few lines here, maybe a couple dozen, we'll take a look. -
SINCE TRYING TO DOWNLOAD THE LATEST UPDATES TO MY WINDOWS 32 BIT VISTA COMPUTER, I HAVEN'T BEEN ABLE TO OPEN ITUNES ON IT.I KEEP GETTING A ERROR MESSAGE.I'VE TRIED UNINSTALLING ITUNES AND REINSTALLING BUT STILL GETTING ERROR MESSAGE ON MY COMPUTER!!! PLEASSSSSSE HELP, DON'T KNOW WHAT TO DO.....
See:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
What specific error message did yo get -
Error message when I try and open itunes
Hi , When I try and double click on itunes to open it. I get a error message that says "itunes has encountered a problem and will have to close we are sorry for the inconvience" and then there is a option at the bottom to send a error report. How do I fix this Please Help !
Thanks,
lizabler
Windows XPhi SENSEIMACK!
error number:0x80040707
description: DLL function call crashed: QTInstallCode.code.QuicktTImeUnInstallProc
that's a known complication of a broken QuickTime. in this context, it usually means the installation configuration information of the QuickTime has been compromised.
here's what we'll try first.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
next use the QuickTime component of the complete uninstall instructions in the following document as a guide to a manual removal of leftover QuickTime program files and folders.
Trouble installing iPod, iTunes, or QuickTime software in Windows
once we've got all the existing QuickTime scraped away, let's try another careful standalone QT 7.1 reinstall. (the link i gave above to lizabler actually goes to a 7.1 standalone ... that showed up for us yesterday afternoon.)
does it go through properly this time? if so, does your itunes launch properly again?
love, b -
Run time error message when I try to open itunes?
I cannot open itunes afte using it for 3 years. I receive a run time error message.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turing off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2 -
Please help. I have been using itunes with my ipod nano for years. Several months ago I did a requested upgrade and have not been able to open itunes since. I get an error message that says that itunes was not installed correctly. Error 7 (Windows error 126) I have tried to uninstall all Apple programs and reinstall itunes several times and it doesn't work. I keep getting the same message. I am looking for a solution to get my library back so I can but more songs for my ipod.
I have same problem--did you ever find a solution?
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Runtime error message when I try to open iTunes on my PC - R6034
Hello I have been trying to open iTunes on my PC and I keep getting the following error message:
Program C:\Program Files (x86)\iTunes\iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly
Please contact the application support teamVersion 11.1.5.5 of iTunes was just released today. If you update to that, can you launch iTunes now?
http://www.apple.com/itunes/download/ -
I get error MSVCR80.dll and error 7 when i try to open itunes
I'm trying to open itunes on my PC and it comes up with errorMSVCR80.dll and error 7 (windows error 126) and will not open. Any suggestions?
Solving MSVCR80 issue and Windows iTunes install issues.
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