Sending mail to external mailid from user exit EXIT_SAPLEBNF_005

Hai ALL,
iam facing problem with sending mail to external id from user exit exit_saplebnf_005 , this user exit for ROLE Determination of releasing of PO .
in this user exit i passed a user name for this role from one z table.
through workflow the mails are send to workplace of resposible person maintained in ztable.
now user requirement is they want some intimation in their outlook for they got mail in workplace .
can anybody help me.
Thanks .
sushmita.k

they can either define automatic forwarding in their SAP office to external e-mail OR they can set their external e-mail as preferred method of communication and they should receive mail to their external mailbox assuming that sending to external mail is supported in your system (check with BASIS folks).

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