Separator page prints out with wrong name when printing from Outlook 2010

Question

Working with Windows 7 Enterprise, Outlook 2010.  We've set up our desk printers to print a separator page with the user's name, as several people use the same printers in our building.  Printing from IE, Word, etc. all work fine, and it'll print
out the correct username on the separator page.
When anyone attempts to print an Outlook email, it instead prints out my username.  We've found that it doesn't happen if they click on the "quick print" button, but it happens every time if they do "file > Print" or Ctrl+P.

Answer 1

Hi
As per the information and details provided by you that separator page prints out with wrong name when printing from Outlook 2010, please follow these steps: -
To create a custom separator page file, use a text editor such as
Notepad. On the very first line, type one single character, and then press
Enter. The character on this line defines the character used as an escape character. For example, the following list assumes that this character is the at sign (@).
Enter the escape codes for the functions you want, and then save the file with an .sep extension in the Windows System32 subfolder.
In the Print Manager, select the printer that you want to use the separator page file with, and then click
Choose Properties on the Printer menu.
Click
Details, specify the name of the desired separator page file in the
Separator File box, and then click OK.
Note:
Put the custom separator page file in one of the following locations:
In the %Windir%System32 folder.
In a folder whose path contains a SepFiles folder. For example:
Drive:\Folder\SepFiles\Subfolder
I hope this information will be helpful for you.
Thanks and regards
Shweta@G