Serial Number Upgrade window

I've downloaded and installed Acrobat XI Pro with correct serial number. I get a window 'Serial number you provided is valid, but a qualifying product could not be found on this computer. To use this serial number you must own one of these qualifying products. Please choose the one you own and enter is serial number.  I've tried selecting products using the correct serial number and I still cannot open the application.  ????

The title of your posting and the error message you receive indicate it is an upgrade.  You might want to check the price you paid against the full cost of the software to help determine if you purchased an upgrade or not.  Upgrades normally cost less than the full cost.
Purchasing an upgrade has no relationship to your allowance to install on two machines.  If you own a license you are allowed to install and activate on two machines.  If you purchase an upgrade, each installation has to go thru the qualification process where you have to identify the version you are upgrading from along with its serial number.
If you are certain that you paid the full price then you will need to contact Adobe Support directly to resolve your serial number issue.
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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