Serious issues with software updates - please help!

A few weeks ago, I installed the 10.6.3 update (standard, not combo), and after everything was said and done, I was left with an incredibly unstable system - virtually all non-Apple software would crash on launch. I repaired my permissions, repaired the hard drive (which was fine, just a precaution), zapped the PRAM, etc. Eventually I managed to download the 10.6.3 Combo Update, applied that over my previous busto patch, rebooted, and everything worked just fine.
Until yesterday.
Last night, I installed Security Update 2010-003 - and all of those problems came back. By the time I rebooted to go into "Safe Mode," I had somewhere in the neighborhood of 220 application crashes - the only apps I found that didn't crash were Safari and Disk Utility (and Finder, Dock, and things of that nature). Repaired permissions, rebooted, and...
Kernel panic. Safe Mode yielded a different kernel panic. Anything I did other than booting from a CD caused a kernel panic. So, I restored from my last Time Machine backup, and now everything is just fine.
So - I've now had two absolutely catastrophic software updates in a row. I'm not even sure what this suggests, as my machine was completely stable and working like a dream before each of these updates - and is back in the same condition now. Does anyone have suggestions on where I should be looking to see what is wrong, or tools I could run to figure out why my computer turns into a very angry paperweight after applying patches now?

Hi C&A,
I know it may sound a lil freaky but i've done some research on this matter. It's basically a technical error in Apple's Software Updater, the connection between the internet & software disconnect or timeouts due to lack of high internet activity which is the main reason why the speed starts to decline while downloading the iTunes.
Solution. This would only work well if you've got a broadband, otherwise this can take alot of time.
*Start downloading iTunes from the updater, within 2 mins... log in to your Facebook, email, keep clicking on pages every 20-30 seconds, as this will keep the connection stable, keep doing this till the iTunes downloads completely.

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Downloading issues with Software updates/iTunes

I have a Powerbook G4 running 10.4.11. My problem is as followed:
I am unable to download any songs/podcasts from iTunes, software updates, and items from the internet. I have a router, however i have connected directly to the modem with the same out come. I am able to stream videos such as youtube. what can i do so that i can dowload again. This just came out of the blue about a week or two ago

I have tried both of these steps with out success. Below are the error messages i have been recieving;
iTunes:
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For more information on the items that could not be downloaded, click below.
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Software Update:
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Let it be noted that i can connect to the internet. Also i dont know if this will help solve the problem. Around the same time i had this issue, when my battery goes low it does not give me a warning it just goes to sleep.

Q10 stuck at reboot after software update - PLEASE HELP

Hello
I was checking for software updates for my Q10 yesterday and was informed that there is a new update
I clicked on download and install, and it asked me to reboot when it was done. After that it loaded very slowly until it reached 99% 6 hours later and it remained like that for 12 hours
What I did this morning was remove the battery and sim card and I reinserted the battery, the same thing happened again and it is moving very very slowly
Can you please help?? I would rather find away in which I do not loose my BBM contacts since I have not backed up my phone...are the contacts stored on my blackberry ID or will I loose them if I reset the phone?
Thank you very much

It finally powered on after 3 battery pulls, but now it does not make or receive calls (((
Everytime I connect it to blackberry link it says software update available, so I clicked on install, it said downloading update and then nothing happens, the download bar becomes full then nothing changes
I also tried to reload device software, i got a message saying checking repair software and it stayed like that for 3 hours then the device rebooted but nothing happened at all
I even tried redoing the software update from the phone itself 3 times, everytime it would say update successful but the phone would still not make or receive calls
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Firefox constantly freezing due to issues with Flash. Please help.

I was running the firefox 20 beta (and have been for a while) when in the last few days, suddenly any time I tried to open any site that used even the slightest amount of flash, the browser would freeze for minutes on end before finally releasing a "plugin error" type message about Shockwave Flash. If i clicked 'continue' it would stay frozen. If i clicked 'stop script' then sometimes it would fix it, but most of the time it would keep freezing and showing that same message over and over until I stopped the process in task manager.
First I tried to update flash and shockwave- both are up to date. So i decided to delete the files themselves and the programs via add/remove and reinstalled them. Still did not fix the problem.
Next I tried to do a reset firefox to default state. This didn't work. I tried doing it again with the flash files deleted/uninstalled AND I rebooted the computer and the problem still persisted.
Finally, I tried to downgrade to a more stable version of firefox, so I downloaded 19 and it still didnt work. Tried the uninstall/re install for flash one more time and nothing.
At this point, I cannot access about half of the pages I usually go to on the web and I need help here, please anything will do.
One thing that I noticed that might be helpful is that no matter how many times i uninstalled or reinstalled flash, every time it would try to run, task manager would show two instances of it, each using different amount of memory.
again, please please help. If there is any solution short of a total wipe it would be greatly appreciated

hello, maybe it's an issue with the protected mode in the flash plugin - you could try if [https://support.mozilla.org/en-US/kb/flash-113-crashes#w_solution-2-downgrade-to-flash-10-3 downgrading to flash 10.3] (which is still supported) or [http://forums.adobe.com/thread/1018071#TemporaryWorkaround disabling protected mode] makes a difference.

Major Issues with iPod Touch - Please help!

Hi, I am having major issues with my iPod, and nothing seems to be going right. It all started a few days after I got it for Christmas. I would wake up, and my iPod would be completely discharged even though it had a full battery and was turned off. I woke up one night and found that it came on all by myself. I sent it into iPod, and they sent it back saying nothing was wrong. Since I got it back today and within six hours, I have had four software crashes to the point where I have had to uninstall iTunes and restore factory settings four times. I am now on my fifth crash, but this time, the screen won't even come on. It keeps saying that it is in recovery mode. I simply went to turn it on! Does anyone have any suggestions? Personally, I think there is a short, and that I need a new a replacement. However, it doesn't seem like Apple is very supportive of the idea. I go through all of their steps over and over and over, and the same thing happens! What is going on? Please help.
Marie

sounds like, for the charging problem anyways, that you are just putting ipod into "Stand by" mode... press and hold the power key for about 10 seconds and an option to power off will actually come on.. if u just press it and let go, it just goes to stand by.. i have noticed stand by drains my battery
also, it doesn't sound like a short to me... the charging i am pretty sure is bc you are only putting it into standby however, the rest sounds like software.. did u try and restore using itunes or did you just reset the factory defaults?? Plug it into itunes and click restore under the ipod menu...
Message was edited by: Devin Stephens
Message was edited by: Devin Stephens

NOKia n95 software update - Please HELP

Hello everyone,
I bought my cellphone like 4 weeks ago, I tried to use software update, with every possibility, new computer clean operating system, latest versions of both pc suite and software update, different computer so on. Everytime when I try to update it, I download the 113 mb of software update, the program makes my cellphone restart, and my cellphone freezes with the Nokia logo and only way to turn on my cellphone is to take the battery off and reconnect it. I do not know whether to send it to the technical service or send it back to the retailer i bought in US. Please help me, i am desperate...

U must know (and u have agree) when using nokia software, nokia will not responsibility if your phone damage.. Anyway, u still can send to nokia service centre in your area if u want..
i have same problem with u dude but it now its settle..im using 6680, but firmware is for 6681
i not going to nokia service centre but at supermarket in my town, maybe they are is not nokia centre but they can solve ur problem, low cost from nokia service centre..and they will upgrade to the latest version firmware that not have in nokia software updater..
that is my suggestion, but its like damage ur phone when u are not go to nokia service,
if u are carefully person its better nokia service,
but you can compare price originally centre and underground service..
huh..

I cant download any software updates please help!

I have had my Mac less than a week and I cant download any software updates.
I am using Mac OS X 10.6.6 everytime I try to update the software I get either this message
'The update could not be expanded and may have been corrupted' or 'An error occurred during installation'
I have tried to download each update separately with no luck.
I have also tried turning off screen saver and energy saving settings with no luck and I have tried downloading it at different times of the day.
Not sure what else I can do!
Please Help! :/

Boot with the install disc that shipped with the machine, launch Disk Utility, and repair the disk. If that's successful, reinstall the OS, repair permissions, and try Software Update again.

Issue with Software updates and Magic Mouse installs

Having the same problem with Magic Mouse install as the Airport Utility Update
My machine: Mac os x; 10.5.8
My Problem: Got Magic Mouse for Xmas. Prior to getting download for Magic Mouse I checked for any software updates. It called for Airport Utility 5.4.2 and MacBook EFI Firmware 1.4. I ran the software update for each, started the install and received the message:
*The source media you are installing from is damaged. Try installing from a different copy of the source media or contact the manufacturer for a replacement.*
(When I hit OK; or what ever it asked me to do the window closed and then the Software Update window showed w/ the message:
An error occurred during installation) -Duh
This is a shared machine... I am not the administrator so I went over to the ‘administrator side’ and tried to install the update software.
It installed the EFI Firmware 1.4
It DID NOT install the Airport Utility upgrade. It gave the same message:
*The source media you are installing from is damaged. Try installing from a different copy of the source media or contact the manufacturer for a replacement.*
I then tried to download the Magic Mouse Download. Went to apple.com for download:
http://www.apple.com/downloads/macosx/apple/firmware_hardware/wirelessmousesoftw areupdate10forleopard.html
I got the download, then ran the install guide:
Intro/readme/license/destination select / installation type/installation
got to about 87% installed... and got the message:
Install Failed (yellow triangle):
The source media you are installing from is damaged. Try installing from a different copy of the source media or contact the manufacturer for a replacement.
What now?
I don’t understand how the source media can be damaged... it comes right off the apple site. Is there something on my end and if so WHAT?
Any help/direction appreciated.
Karen

I don't have a right arrow key issue but I do have a problem where the center wheel click option gets completely lost. I have hit set to use Expose all windows.
Well, I'll be going around just fine...the I notice I loose center wheel click. If I try and change center wheel click in System Center, then I'm really screwed. Then any thing I left click becomes selected and I have to drag it all of the place.. no way to release. I'll disconnect the usb receiver for the mouse.... a Logitech wireless laser mouse, MX 620.
I never had a problem until the Jan update, then the latest this week seems to have made it even worse.

Timeout issues with Software Update from Satellite ISP

Anyone had any experiences with resolving latency issues and/or what my ISP claims is "long ping times" causing timeout s with OS 10.4x Software Update?
I've had continuing issues with timeouts since changing ISP's to a satellite ISP here in Australia -- with our Macs seeming to be particularly sensitive.
- Can't access Software Update as it times out
- Same problems with some web sites
- Page loading can hang up and fail to complete, particularly if the page contains lots bells and whistles.
The ISP support desk has done their best, but has no Apple OSX expertise.
Ideas anyone?

Rick,
I’ve answered the questions you’ve asked, starting below. I am using a router for LAN with 2 IBooks and a Windows XP machine. For further info, I have also included all of the settings recommended by the ISP and additional test results when directly connected to the modem from my Ibook. (Hope I haven’t gone from not giving you enough information to giving too much…)
1) ISP: www.bordernet.com.au. The system is a two-way satellite link through what I think is an Optus satellite. Max speeds 64 kbps uplink and 256 kbps download. I seem to be getting consistent upload speeds of 48-52 kbps (with or without the router in use), but the download show at about 240+ kbps with the direct connection 150 kbps through the router – and sometimes things hang up altogether.
Setting a static IP address in the router seems to be slightly more stable as the hang-ups in page loading don’t occur as much, but the speed is still down. (Upload and download tests are done from http://www.ozspeedtest.com) The ISP says is not reliable, but they haven’t been able to give me something more reliable where I can get actual statistics that I can quote – they usually have me attempt to download a file from a local net and read off the download speed as it changes – with the comment back from them, “well that seems OK…) Unfortunately they have no one on the help desk who knows macs, or who can troubleshoot beyond what to them is the obvious.
2) Ping Test results (via router – see below):
PING www.l.google.com (66.102.7.147): 56 data bytes
64 bytes from 66.102.7.147: icmp_seq=0 ttl=241 time=1467.206 ms
64 bytes from 66.102.7.147: icmp_seq=1 ttl=241 time=1540.800 ms
64 bytes from 66.102.7.147: icmp_seq=2 ttl=241 time=1524.421 ms
64 bytes from 66.102.7.147: icmp_seq=3 ttl=241 time=1483.034 ms
64 bytes from 66.102.7.147: icmp_seq=4 ttl=241 time=1443.389 ms
64 bytes from 66.102.7.147: icmp_seq=5 ttl=241 time=2211.268 ms
64 bytes from 66.102.7.147: icmp_seq=6 ttl=241 time=1961.048 ms
64 bytes from 66.102.7.147: icmp_seq=7 ttl=241 time=1619.386 ms
64 bytes from 66.102.7.147: icmp_seq=8 ttl=241 time=1506.302 ms
64 bytes from 66.102.7.147: icmp_seq=9 ttl=241 time=1615.718 ms
--- www.l.google.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1443.389/1637.257/2211.268/237.610 ms
2a) Ping test results
PING www.apple.com (17.254.0.91): 56 data bytes
64 bytes from 17.254.0.91: icmp_seq=0 ttl=240 time=1618.438 ms
64 bytes from 17.254.0.91: icmp_seq=1 ttl=240 time=2143.729 ms
64 bytes from 17.254.0.91: icmp_seq=2 ttl=240 time=1804.615 ms
64 bytes from 17.254.0.91: icmp_seq=3 ttl=240 time=2184.935 ms
64 bytes from 17.254.0.91: icmp_seq=4 ttl=240 time=2025.381 ms
64 bytes from 17.254.0.91: icmp_seq=5 ttl=240 time=1593.362 ms
64 bytes from 17.254.0.91: icmp_seq=6 ttl=240 time=1460.536 ms
64 bytes from 17.254.0.91: icmp_seq=7 ttl=240 time=1449.835 ms
64 bytes from 17.254.0.91: icmp_seq=8 ttl=240 time=1560.768 ms
64 bytes from 17.254.0.91: icmp_seq=9 ttl=240 time=1910.285 ms
--- www.apple.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1449.835/1775.188/2184.935/263.419 ms
Ping has started ...
PING 17.254.0.91 (17.254.0.91): 56 data bytes
64 bytes from 17.254.0.91: icmp_seq=0 ttl=240 time=1555.541 ms
64 bytes from 17.254.0.91: icmp_seq=1 ttl=240 time=1483.936 ms
64 bytes from 17.254.0.91: icmp_seq=2 ttl=240 time=1562.882 ms
64 bytes from 17.254.0.91: icmp_seq=3 ttl=240 time=1523.844 ms
64 bytes from 17.254.0.91: icmp_seq=4 ttl=240 time=1452.485 ms
64 bytes from 17.254.0.91: icmp_seq=5 ttl=240 time=1497.111 ms
64 bytes from 17.254.0.91: icmp_seq=6 ttl=240 time=1485.532 ms
64 bytes from 17.254.0.91: icmp_seq=7 ttl=240 time=1495.856 ms
64 bytes from 17.254.0.91: icmp_seq=8 ttl=240 time=1485.677 ms
64 bytes from 17.254.0.91: icmp_seq=9 ttl=240 time=1504.615 ms
--- 17.254.0.91 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1452.485/1504.748/1562.882/32.186 ms
3) DNS Server: 61.88.88.88
4) Running through a Router: D-LINK DI-704P, have tried letting the modem set the DHCP itself, also using static settings given by the ISP:
IP address 10.16.143.74
Subnet: 255.255.255.252
Router: 10.16.143.73
DNS 61.88.88.88
Proxies 10.16.143.73 Port 9877
5) Same configuration when using a direct connection from the modem to my Ibook.
Test results with direct connection
Ping has started ...
PING www.apple.com (17.254.0.91): 56 data bytes
64 bytes from 17.254.0.91: icmp_seq=0 ttl=241 time=1452.367 ms
64 bytes from 17.254.0.91: icmp_seq=1 ttl=241 time=1469.663 ms
64 bytes from 17.254.0.91: icmp_seq=2 ttl=241 time=1579.472 ms
64 bytes from 17.254.0.91: icmp_seq=3 ttl=241 time=1477.354 ms
64 bytes from 17.254.0.91: icmp_seq=4 ttl=241 time=1557.461 ms
64 bytes from 17.254.0.91: icmp_seq=5 ttl=241 time=1480.565 ms
64 bytes from 17.254.0.91: icmp_seq=6 ttl=241 time=1470.410 ms
64 bytes from 17.254.0.91: icmp_seq=7 ttl=241 time=1490.254 ms
64 bytes from 17.254.0.91: icmp_seq=8 ttl=241 time=1477.955 ms
64 bytes from 17.254.0.91: icmp_seq=9 ttl=241 time=1497.614 ms
--- www.apple.com ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1452.367/1495.311/1579.472/38.652 ms
Ping has started ...
PING 17.254.0.91 (17.254.0.91): 56 data bytes
64 bytes from 17.254.0.91: icmp_seq=0 ttl=241 time=1531.316 ms
64 bytes from 17.254.0.91: icmp_seq=1 ttl=241 time=1891.331 ms
64 bytes from 17.254.0.91: icmp_seq=2 ttl=241 time=1669.007 ms
64 bytes from 17.254.0.91: icmp_seq=3 ttl=241 time=2108.521 ms
64 bytes from 17.254.0.91: icmp_seq=4 ttl=241 time=1798.268 ms
64 bytes from 17.254.0.91: icmp_seq=5 ttl=241 time=1698.021 ms
64 bytes from 17.254.0.91: icmp_seq=6 ttl=241 time=1568.465 ms
64 bytes from 17.254.0.91: icmp_seq=7 ttl=241 time=1918.039 ms
64 bytes from 17.254.0.91: icmp_seq=8 ttl=241 time=1629.117 ms
64 bytes from 17.254.0.91: icmp_seq=9 ttl=241 time=1482.781 ms
--- 17.254.0.91 ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 1482.781/1729.487/2108.521/187.331 ms
Hope all of this helps you to work out what is happening.
Cheers,
Frank

Several issues with iPod touch. please help!

Ok. So i have several issues going on with my iPod touch. i got it for Christmas in 2010, i have recently updated it. after the update these issues have happened.
1. Screen won't rotate. Photos won't rotate. The screen won't rotate for horizontal keyboard use. Even for some apps that you have to rotate the screen, it just wont rotate. i have tried everything! i have read other discussions about this issue and they said there is a lock with an arrow around it in the top right corner, in my ipod there is not.
2. After i updated my iPod i noticed about 20 of my songs went missing! they are no where to be found on my iPod AND my iTunes! I purchased all of those 20 songs and am kind of mad they randomly disappeared. i have looked in every place a song could be and they are not there.
3. I have recently downloaded some apps and wheni went to try them, they would almost load and then crash and go back to the home screen. a bunch of my apps do that now. i have tried restarting my iPod and i have tried to open the apps like a million times and everytime they crash and goes to the home screen of my iPod. they are all free apps. some of the apps are: Impossible Test: summer, angry birds, angry birds: rio, angry birds: seasons. some of them i have been able to play a couple times, then they randomly stared crashing.
someone please help me with these problems! thank you!

For #1:
- Have you restored the iPod from backup?
- Have your restored the iPod to factoery defaults/new iPod?
If restoring from backup does not solve a problem then your likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
For #2:
If you are in the USA and using the latest iTunes then you can redownload music via the iCloud beta. See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise you can contact iTunes and they MAY allow a redownload. See:
Apple - Support - iTunes
For #3:
Try:
iOS: Troubleshooting applications purchased from the App Store

Is anybody else having issues with Software Update Server offering Airport Utility 6.1?

Running 10.7.3. Everything else is hunky dorry, but no matter what I do, I can't get this update to show up to clients.
Settings are set to:
NOT automatically copy and updates from Apple (but this update shows the blue circle reflecting it's copied)
NOT automatically enabled copied updates (but this update has the checkbox enabled)
DELETE outdated software updates (I had previosly been struggling with Choose Version, but this seems to obviate the need for that)
I've stopped swupd, removed the update, updated the catalog, re-enabled. The catalog updated, the file re-downloaded, but still.... won't show up to clients.
Is this update (Airport Utility 6.1) working for anyone else? Could it be a global issue related to this update, or is this just another instance of swupd flakiness?

You can still use iDVD even though Apple doesn't support it. It still works like a champ.
A lot has changed in the new iMovie. Some of the changes are good, but some not so much. My biggest problem is that the video quality of shared projects is INFERIOR to the old iMovie. So for now, I've gone back to the old version. Hopefully Apple will issue an update that will fix this.

Issue With Adding Layers - Please Help!

I am having an issue where Photoshop is not allowing me to add any kind of new layer to images that I'm editing. It won't allow it while it's a .NEF or after it's become a .PSD. If I open an image that already contains layers and is saved as a .PSD, then it allows me to add layers no problem. If I start a new blank document it will allow me to add layers. It's just not allowing me to do it with files that have been imported within the last week. It doesn't seem like a system resource issue since it allows me to add layers to older files. If you have any thoughts on this please help!
I am running:
Adobe Photoshop Elements Language Version: 8.0.0 (8.0 (20090905.r.605812))
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:6, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 2
Processor speed: 2100 MHz
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD M880G with ATI Mobility Radeon HD 4200
OpenGL Drawing: Disabled.
Video Card: AMD M880G with ATI Mobility Radeon HD 4200
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Driver: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version: 8.632.0.0
Built-in memory: 3838 MB
Free memory: 1801 MB
Memory available to Photoshop: 1619 MB
Memory used by Photoshop: 60 %
Image cache levels: 4
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 453.9G, 64.8G free
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 8.0\Plug-Ins\
Additional Plug-ins folder: not set
-Tony

Well... sort of fixed it. Apparently my system doesn't like editing images with a color depth of 16bit. If I convert it down to 8 when I'm converting it from RAW, then it allows me to add layers... Is this normal?
Thank you for your time,
-Tony

Color management issues with Flash CS3, please help?

Hello everyone.
I am having issues with color from a Jpeg image produced in Photoshop CS4
after importing onto the stage in Flash CS3. The color in Flash changes the image to a lighter less saturated state. Yuk.
Here is a link to a screen capture to show you what's happening (for a bigger view):
http://www.rudytorres.com/color/weirdcolor.png
As you can see the front image is the Photoshop image showing the sRGB color profile embedded but Flash (behind) changes that color.
This client is quite picky and she will notice this difference.
If any one can help, please.
- Rudy
P.S. It's a button somewhere, Right?

Dougfly,
Only an hour wasted? Lucky you. Color is an incredibly complex subject. First, forget matching anything to the small LCD on the back of your camera. That's there as a basic guide and is affected by the internal jpg algorithm of your camera.
2nd, you're not really takeing a color photo with your digital camera, but three separate B&W images in a mosaic pattern, exposed thru separate red, green and blue filters. Actual color doesn't happen until that matrix is demosaiced in either your raw converter, or the in-camera processor (which relies heavily on camera settings, saturation, contrast, mode, etc.)
Having said the above, you can still get very good, predictable results in your workflow. I have a few color management articles on my website that you might find very helpful. Check out the Introduction to Color Management and Monitor and Printer Profiling. In my opinion, a monitor calibration device is the minimum entry fee if you want decent color.
http://www.dinagraphics.com/color_management.php
Lou

Trouble Installing Software & Updates, Please Help!

So my problem is installing software. I can download the packages just fine, they appear on my desktop and I can open the installer. The installer will start going along with it's business and finally at the very end it tells me that there was "an error installing software" or something to that effect.
When I try to install updates from Software Update it tells me "Make sure you have permission to write to /private/tmp/501 TemporaryItems com.apple.SoftwareUpdate, then try again."
I cannot find this folder anywhere on my computer, Is this a folder? I don't even know.
Any help or insights would be extremely appreciated!!!!!!!
400 MHz PowerPC G3 Mac OS X (10.3.9) iMac DV Slot Loading CD-ROM

Hi Laura,
first of all: WELCOME TO THE DISCUSSIONS!
The directory you mentioned, /tmp/501/TemporaryItems/ exists at the top level of the directory tree, but it is Unix stuff that has been made invisible so that it does not get damaged or trashed. You can do a Finder search for the invisible "private" folder, and in that the "tmp" folder is not invisible, it is just inside an invisible folder. Once you find "private", you can open it by double-clicking its Icon in the Find display. Now you can see the 501 folder. Click on that and you see TemporaryItems.
Now you can click that folder, type Apple-i and change the permissions to yourself.
The different 501 temporary folders are here:
/private/var/tmp/mds/
/private/var/tmp/folders/
/.TemporaryItems/
/private/var/tmp/
In the Finder you could also choose "Go to folder..." and enter the path as I written above.

Serious issues with software updates - please help!

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