Server 2012 R2 RDS – cannot log off user session

We have a 2 server RDS RemoteApp Farm.
One server is constantly leaving user sessions in a disconnected state without the ability to kill the session (rebooting is the only way); this is happing 1-2 times per week.
Servers have been configured to kill a disconnected session after 10 minutes, but some disconnected sessions have been running for days.
Below is a screenshot of the process running for two disconnected users sessions that I could not disconnect, rebooting the server was the only way of fixing this. No error's were generated when users disconnected the session.
Is there a known fix for this?

Hi,
Did you apply session disconnected policy setting in your environment?
There are different ways for getting user log off. As you have commented that it’s happening with specific user, once check whether the user profile is not corrupted or any other related case. Also it might relates that some application or related services
is still running under user profile so that session cannot be logged off. You can also try PowerShell command to log off the user. Also with
Query user command you can find the related session name and ID and then with “Logoff user command” you can logoff the specific user.
For policy related to session setting you can check beneath article. (point 1)
[Forum FAQ] Restrict number of Active Sessions
in RDS 2012 and 2012 R2
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Hi,
Firstly, based on my knowledge, remote users may have to change their passwords before expired. If not, they have to use OWA or logon on locally to change their passwords.
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Hello,
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Hello Bria,
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Configuration\\Policies\\Administrative Templates\\Windows Components\\Windows Explorer\
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Prevent access to specified drives in My
Computer
There might be other GPO settings, that block deleting items on the UPD, but can't think of any out of my head.
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Resizing User Profile Disks in Existing Server 2012 R2 RDS Deployment Question

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-G

Hi,
Thank you for posting in Windows Server Forum.
We can resize the UPD file with below command:
Resize-VHD –Path c:\BaseVHDX.vhdx –SizeBytes 1TB
After running this mount the .vhdx file and open disk manager and there will be unallocated disk, and then you can click extend disk/volume and its done.
You can refer following article for more information.
Resize User Profile Disks
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support

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Hi,
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After I reinstalled Windows Server 2012 R2, I cannot attach my virtual disk

Hello,
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Hello Elton,
I tried
numerous powershell
command to do anything
but I'm
lack of ideas.
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is
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User profile images not persisting after log off on Server 2012 R2 RDS Session Hosts

Hi,
We have a 2012 R2 remote desktop deployment, with two session collections, a gateway server, and connection broker.
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What I am having an issue with, is that when a user sets their profile image through the server they have logged on to (I have the desktop experience pack installed so they are able to do this), they can see the user tile has been set with that image in
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Server 2012 R2 RDS, User Profile Disks are created but local profiles are created as well. The UPDs aren't mounting correctly.

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I actually rebuilt the entire RDS configuration except the SQL Server. It took about 5 hours and was not that big a deal but.... we still have the same issue!
Does anybody have the solution for this?

Hi,
In most cases, the issue is caused by locked UPD. And the workaround is to log off the user. Please check if it is the case.
For example:
RDS user profile disks - getting error temporary profile are being used as UPD are not accessible
http://social.technet.microsoft.com/Forums/windowsserver/en-US/0d4b66fc-b53f-435e-b036-142b6ed15d0b/rds-user-profile-disks-getting-error-temporary-profile-are-being-used-as-upd-are-not-accesible?forum=winserverTS
Also, please check if you will get the temporary profile when logging on with a local account of the session host server.
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Jeremy Wu
TechNet Community Support

Windows Server 2012 R2 RDS + User profile Disks + App-V = Explorer.exe crashing all of the time

I have built a new RDS farm on Windows Server 2012 R2 with two Session Hosts and a combined Connect Broker/Web Access server. I had the farm up and running with User Profile Disks and all seemed OK. However, as soon as I installed the App-V 5.0 SP2 RDS
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I forgot to include the application event log entry for explorer.exe crashing:
Faulting application name: explorer.exe, version: 6.3.9600.17039, time stamp: 0x53156588
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532954fb
Exception code: 0xc06d007e
Fault offset: 0x0000000000005bf8
Faulting process id: 0xae8
Faulting application start time: 0x01cfab3a273787fd
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 69210d77-172d-11e4-80c6-0050560102d1
Faulting package full name:

Error installing Office 2013 on Server 2012 R2 RDS - Error 25004: the product key you entered cannot be used on this machine

Hi there,
I really hope someone can help me as I am tearing my hair out trying to get this resolved!
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Hi,
I have definitely heard your frustration, and I’ll try my best to help you.
Since Office 2010 installed on it before, you need to remove Office 2010 completely.
KB about this error:
http://support2.microsoft.com/kb/2792178
A similar issue is addressed here. Although this method is based on Office 2010, but we can have a try:
http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Q_28475448.html
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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Cannot install or manage Server 2012 R2 RDS server locally but works remotely

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Hi,
Have you added the RDS server under server manager ADD server? Does it show the server in server list?
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Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Moving user profiles from Server 2012 with RDS services to User profile disks Server 2012R2

Hello i have a question about moving my C:\users profiles.
My current settings on the servers are:
AD-Server 2012
SQL-Server 2012
TS- server with RDS roles (RDwebacces, RDs broker, RD session host) 2012
everything about user profiles is now in C:\Users
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AD-ActiveDirectory - server
SQL-Server
TS1- RDS (RDwebacces, broker, RDS server group management) 2012R2 (I have enabeld userProfileDisks to Filesistem server)
TS2- RDS(Session host) load balance 2012R2
TS3- RDS (Session host) load balance 2012
FileSistem - server ( here i will have on E: partition the new functionality UserProfileDisks) 2012R2
So is there a way to move profiles from TS - C:\Users to FileSistem - E:\UserProfileDisks
I am new to this so any idea wil be helpful.

Hi,
If the UPD is configured on the server which holds existing user profiles, just select the option:
store all user settings and data inside the profile disk.
Since you are moving user profiles between different servers, then user profile contents need to be migrated manually.
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

How to disable the Super User menu - (Right click windows icon menu) - Server 2012 R2 - RDS

Greetings all,
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Terry

Hi Terry,
You can try following points, might helpful in your case. Go to
C:\Users\Default\AppData\Local\Microsoft\Windows
there you will see file called WinX
Right click this file and copy then go to
C:\Users\YOUR_USERNAME\AppData\Local\Microsoft\Windows
then paste the file into the folder.
NOTE: replace YOUR_USERNAME with your actual username.
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Server 2012 Local Shares - Cannot access using \\IP but works via \\localhost

I've been stuck on this problem for the last couple of days and I can't find a solution on the internet that works.
I have a Windows Server 2012 instance running on Amazon AWS with a public IP address. I am using it as an SCCM (System Center 2012 Configuration Manager) Server (so it is a Domain Controller also). I realize that it's probably not best practice to use a public
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same LAN/VPN/Domain.
This is my first time setting something up like this, so I followed this guide. I am able to get the Workgroup computers to show up in the SCCM Server Device list (via manual client install), but these Workgroup computers need access to the Server's shares
to download the software packages. On Amazon, I opened all ports and allowed all IPs to communicate with the Server. I am able to RDP into the Server from any Workgroup computer using the IP address, but cannot access the Server's SMB shares even though I
am attempting the connection with a Domain account with access to those shares.
I decided to see if I can even connect to the shares locally on the Server. Logging in with an account with administrator privileges, I can access \\localhost\shares without
a problem. But when I try to do \\X.X.X.X\shares,
it asks for user/pass (confirming that it is able to connect) and I put in the correct credentials for the account with administrator privileges (using DOMAIN\ACCOUNT), but it continually says that the user/pass is incorrect. After I click cancel, an error
comes up saying "Error Code 0x80004005 Unspecified Error".
It is crazy to me that the administrator account that is logged in cannot access the local shares via the public IP address... obviously no remote computer would be able to access the shares if the Server itself cannot. I have tried disabling the firewall,
but this makes no difference. I am able to ping the IP from the Server and I get a response.
I have searched around the internet for a solution but nothing has worked. Here are some of the suggestions I've found (that have failed):
- Making sure "Client for Microsoft Networks" and "File and Printer Sharing for Microsoft Networks is installed and enabled for the Ethernet Adapter
- Enabling NetBIOS over TCP/IP in IPv4 properties
- Ensuring IPv6 is disabled
- Server, TCP/IP NetBIOS Helper, and Workstation (services) are all running
Any ideas? Sorry for such a long post, just wanted to get as many details as I could. All help is appreciated. Thanks!
Shawn

Hi,
Are there any anti-virus software or other third party products running on the server? If yes, please disable them to see if it resolves the issue.
Here is a similar thread below I suggest you refer to:
Shared Folder Access
http://social.technet.microsoft.com/Forums/windowsserver/en-US/c0bbbe8e-55d8-467c-bb85-2b98f122cc15/shared-folder-access?forum=winserverPN
Best Regards,
Amy

Server 2012 R2 RDS – cannot log off user session

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