Server Admin is not showing all users in "Show Users

I've discovered that a previous upgrade from Tiger to Leopard in 2009 has lead to newer users not be displayed Server Admin 'Show Users and Groups'.  New groups display fine.
We upgraded again to Snow Leopard a couple of months back and so are running the latest admin tools.
I really can't pick why these accounts aren't showing so any points would be appreciated.
Thanks.

After numerous reinstalls failed to solve this problem, I discovered that on my system, it has to do with using an external monitor (via DVI port). When I drag the Firefox window from my laptop screen to an external monitor, "Show All Bookmarks" is suddenly empty. Dragging the browser window back to the original display (laptop) does NOT fix it. Firefox must be RESTARTED on the original display. When Firefox re-opens, "Show All Bookmarks" functions normally again.
WORK AROUND: the only way I can view "Show All Bookmarks" on my external monitor is to first open both the browser and "Show All Bookmarks" windows on the original display, drag BOTH windows to the other monitor and be sure to leave the "Show All Bookmarks" library window open in the background. If I forget and close it by accident, the problem happens all over again.

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