Service center problems

Hello guys,
I have a blackberry since march of this year, I bought it in a trip to LA and I have a lot of problems since the first day. Basically with the charging (only 77%) and the adjust of some basic screen issues. I have rebooted the software and I didn't have problems for the downloading and the installing. But the problem continuing, I can’t charge the battery above 77% and I can’t adjust the screen Brightness.
Now I am living in Slovakia,where I think there is not any service center. I have spent two months with an incident open and in the US service center said me that my playbook could have a reparation in Spain, but I made a call to Spain phone number and the lady could not help me, I spent some days in phone calls. I also tried to reopen the service request but nothing happened. I received a notification saying me that the email could not be delivered, maybe the incidence was closed, but I can’t open a new one using the website.
What can I do?
Thanks a lot for your recommendations.
Frank

I would try this... While the Playbook is connected and charging via a known good wall outlet charger, I would touch the battery icon > Restart.
You might try that a few times in succession to see if your charger will move past 77%.
If not, then probably wiping and reloading the OS or using the debrick procedure to install the PlayBook OS fresh and new, might work. If you need help with either, please post back.
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i am here to share my feeling about apple and its co partner
i have been using apple iphone five s since five month i am happy with it but recently my iphone have some problem with its ear pices then i went to apple service center in abu dhabi
they took my phone for one day and tell me come for next day all will be okey
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i have already a week and now when i went to meet them today they said just wait till apple reply to them and they are still waiting for that
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http://support.apple.com/kb/TS2446
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http://support.apple.com/kb/TS1559
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Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.

Probably will never ever think of buying a locked phone from AT&T cause its one of the worst system integrations ever that these companies could think of.
The entire problem started when I put in a request with at&t to unlock my iphone 4s (ios7) which did get approved. I performed the entire instructions they asked me to do, which is to backup and restore. After doing those instructions my iphone gave me an error message below
The SIM card inserted in this iPhone does not appear to be supported.
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Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.
I feel like I am just going around these two different "money hogger" companies which set certain rules and regulations to screw a regular phone buyer. I purchased this iphone in USA and trying to unlock in India, is it really this hard to simply unlock a device.
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You got a confirmation from AT&T that it was authorized. Is this correct? - Yes i did get an email authorization on the 21st.
Then you connected the phone to a computer with the latest version of iTunes installed. You clicked on the phone's name in iTunes, then clicked "Backup Now". - Yes
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The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Message was edited by: jabgars

No Service and warranty support from Lenovo in the Service Center for K900... HCL Touch Jalandhar.

I recently bought this phone on 25th day of Octuber 2013. And 17 days earlier while using the phone it suddenly restarted itself then never detects any sim card. After that I checked the sim card, cleaned it with a cloth and reinserted it in the phone but the phone didn't detects it, also tried other sim cards but no sim was detected in the phone. Then I made a call in the Lenovo smartphone customer care and I told them about the problem in the phone and they gave me addresses and numbers of two service centers; first in Chandigarh and second in Jalandhar. Jalandhar was the nearest SC for me, so I visited the authorised Service center of Lenovo in Jalandhar city "Logic Computers C o HCL Care" then I gave the phone to their technician for inspection. After throughly inspecting the phone he announced that the phone's motherboard have to be replaced wih the new MB as the sim card slot is not working. Then they returned my phone and told me that the complaint for this handset is registered with them and I will be called whenever the motherboard reaches the SC. Now its already 16th day from the day I registered the complaint but I didn't received any message or call from the SC; instead I called them twice and they just have one answer that the complaint is under processing in the system and the part is not available in the company. They also told me that it might takes an month or never be repaired as the company is very irresponsible for after sale service support. Sol there's no support and warranty for the Lenovo Smartphones in India. It was my first Lenovo product and it just failed to prove that they worth the cost. If Lenovo Support really exist in India please replace or repair my phone as I had spent Rs 24000 over it. My complaint number is SRIN0701404240002; the complaint is registered by "Vaishnav Anand". Please prove yourself or I will spread all about your Bad Service Support all over the internet and registered a case against you in Consumer Court. Thanks

Solved!
Finally I've got another DVD recovery set from Lenovo. Now it works. Seems that the first DVD set was invalid .
Regards,
P.

Sony Xperia Z1 Water Resistivity false advertising and poor service from service center

I have bought Sony Xperia Z1 from eBay on 31 October 2013. I have been using this phone for nearly a year. The phone was good in performance but comes to water resistivity it will resist water for a few months but after few months even though the card slot and all flops are closed, the water gets in.I have faced this on 7th September when i was about to take a photo in pool, the water gets in and the phone was dead. And i took it to the service center ( Repair and Return Technology (I) Pvt Ltd) Egmore, chennai, on 9th September 2014. On 15th September i got a call that i have to pay nearly 20000 to rectify the phone. Then i called the service center and also sent mail to [email protected] and said that i was not satisfied with the reply. Then few days i again got mail like below
We understand your concern towards the service of your Sony XPERIA Z1.
We had received your Sony XPERIA Z1 at our Authorized Service Centre – M/S Repair and Return Technology, Egmore, vide Work Order No.W114090906449 with the nature of complaint “Cannot Power On”.
Upon physical inspection of the product by our engineers, the phone was found to be damaged due to external cause of liquid regression. As we mentioned in our Warranty Terms and Conditions, this service is not covered under Warranty. The Main Board needs to be replaced for satisfactory working of the product. The estimate for this service is Rs 12,488/- and Service charge is Rs.350/-.
This matter has been discussed with our management.
We regret that we are unable to comply with your request for free of cost service. We would once again request you to kindly approve the estimate so that we can proceed for service.
We solicit your kind understanding in this regard.
Thanking you and assuring you of our best services always.
Warm Regards,
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They just mention the flags turn red and so the water has got in. They were unable to explain how the water got in. I have seen several forums that many users facing this kind of issues even all the flaps are closed. I was completely stressed and depressed to hear this. I halfheartedly asked the service center to do the service on 1 October 2014. Today's date is 11 October 2014 but still now i haven't heard any update from SONY. When i asked SONY customer care or service center, they dont even know the status of the product, they saying that the phone has been given for service to next level, I have to wait for few days, But i have been waiting for 1 month. I was completely fed up with Sony Service as they are not even called me once regarding this. I have to call each and every time and not even get proper reply. Its very irritating.
If SONY is viewing this do necessary action or else you'll lose a premium customer and more customers in future.
Even though i got the phone how can i use this phone in water ? I completely lost trust in SONY and never buy any SONY product again. I'll go for Micromax next time.
Order No.W114090906449
Sony XPERIA Z1, Model No. C6902,
IMEI No.
I see many users here are suffering the same problem,
Beware of buying Xperia Water resistant products as it may not guarantee waterproof and they don't even give warranty if your phone got water.
Regards,
Narayanan
Solved!
Go to Solution.

I have had the same problem I have wrote to customer services and I keeping the same reply, that the phone has to be less than 1.5 meters, less than half an hour....... blah blah blah.
My phone failed in water and I had met all the conditions but they keep fobbing me off I have asked why they advertise the phone as waterproof when obviously its not. The last reply I got was well it might not be waterproof.
Absolute rubbish the phone and the customer service. and dont get me started on the smartwatch that failed in water as well it never worked I threw it in the bin.
Aviod sony products absolute junk I say.

I want to question about the official service at the service center of Sony.

I want to question about the official service at the service center of Sony.
long since I like the models and items sony. from start playstation, cameras, camcorders up, I've ever had. and a new camera that I bought two years ie compact cameras Sony Cybershot DSC H200. as of a month ago, a camera was having problems in lenses that would not close. and setting the automatic mode to move by itself. I came to the Sony Service Center in Makassar, precisely on Jl. Shop Pengayomann A5 / 05 (0411) 442340.
operator initially said only two weeks to work on my camera. but this week has been more dau even want to go in a month tomorrow, dated July 9, no news from the service center. and I kept the call to the office service. as well as assorted reasons. there are no spare parts or technical constraints, and the last one I call to his office, he said the factory spare part is damaged. imported directly from Singapore. I think, ko new spare part it can be damaged before using that? how the quality of this Sony spare part? ugly? not good? why?
I was disappointed with this situation, where soon it will Eid, want to return home as well to Java. but the camera has not been settled workmanship?
nah, roughly what is the solution of the Sony plagued with this problem? please help, because he did not know to whom to complain. operator had just said: it's up to the father alone.
once again I asked for his help. solution. if you can before Eid arrived.
Thank you,
AD. Rusmianto

Hi awwee107,
Welcome to the Sony Community!
We have forwarded your query to the relevant team for their further assistance and someone from local CC will contact you.
Thanks!

Which email or which phone no. i can contact with apple after-sale service center? I need to send back to amend or replace!

my new iphone 4S was bought from las vegas only for 1 month.And it is with serious quality problem, battery did not work and has liquid came out,Now i am in china, what phone no. or which mail i can contact with apple after-sale service center? I need to send back to US to amend or replace.
All of the guys in apple now told me that it is not worldwide guarantee,which is different from the promise when i bought,i am disappointed!!!
I need your help to tell me how i can contact with them and where i can send back the iphone to amend.

The only email I have ever comes across for complaints would be [email protected] (it is not mis-spelled). I don't know if it is still of use.
Chat is going to be your only option for getting help, and you shouldn't be surprised if they don't offer help due to your product no longer being supported (sad but true).
If you had not mentioned that you have an email confirming you registered (double-check that) I would have told you that you probably did not purchase thru Adobe and never registered it so they have no record of you owning it. They do not email serial numbers for disc purchases - they are provided with the discs as you were told in chat.

IC burnt after giveing to service center

I have g4 1303au, the problem with my laptop was with LCD display. When power on the laptop there was nothing on the screen so i used the display port to check whether the problem was with lcd or motherboard. When i connected the external display my laptop was working perfectly and the problem was with laptop's display. So i went to service center they checked my laptop and said display cable might be damaged and they will replace the flex cable. My laptop was in warranty so there was no fees for this replacement. I was then busy for 3 days after that i called the service center number and that person said IC motherboard IC is burnt and he will mail to head office and wait for the reply and then he cuts the call.
Now i want to say that when i gave my laptop it was fully functioning except the display and when i gave it to service center they burnt the IC while fixing it and said it's my fault.
How the hell they could say this.
They have fully damaged my laptop by themselves and now they are blaming me.

HI @prashantvrm ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message after the weekend from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details)
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Regards,
George
I work for HP

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