IC burnt after giveing to service center

I have g4 1303au, the problem with my laptop was with LCD display. When power on the laptop there was nothing on the screen so i used the display port to check whether the problem was with lcd or motherboard. When i connected the external display my laptop was working perfectly and the problem was with laptop's display. So i went to service center they checked my laptop and said display cable might be damaged and they will replace the flex cable. My laptop was in warranty so there was no fees for this replacement. I was then busy for 3 days after that i called the service center number and that person said IC motherboard IC is burnt and he will mail to head office and wait for the reply and then he cuts the call.
Now i want to say that when i gave my laptop it was fully functioning except the display and when i gave it to service center they burnt the IC while fixing it and said it's my fault.
How the hell they could say this.
They have fully damaged my laptop by themselves and now they are blaming me.

HI @prashantvrm ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message after the weekend from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details)
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Regards,
George
I work for HP

Similar Messages

Which email or which phone no. i can contact with apple after-sale service center? I need to send back to amend or replace!

my new iphone 4S was bought from las vegas only for 1 month.And it is with serious quality problem, battery did not work and has liquid came out,Now i am in china, what phone no. or which mail i can contact with apple after-sale service center? I need to send back to US to amend or replace.
All of the guys in apple now told me that it is not worldwide guarantee,which is different from the promise when i bought,i am disappointed!!!
I need your help to tell me how i can contact with them and where i can send back the iphone to amend.

The only email I have ever comes across for complaints would be [email protected] (it is not mis-spelled). I don't know if it is still of use.
Chat is going to be your only option for getting help, and you shouldn't be surprised if they don't offer help due to your product no longer being supported (sad but true).
If you had not mentioned that you have an email confirming you registered (double-check that) I would have told you that you probably did not purchase thru Adobe and never registered it so they have no record of you owning it. They do not email serial numbers for disc purchases - they are provided with the discs as you were told in chat.

After getting iOS 6.1.2 wifi inactive. How fast can solve this issue in UK service center?

For Iphone 4S - After updating to iOS 6.1.2 wifi became inactive(grayved - i can't turn it on).
Phone still on warranty. I've tried everything - recover, setings resets etc.
How fast can solve this issue in UK service center?
I will be in London for 2 days, and i've bought my iphone there.
Will they be able to change my phone in these 2 days?
Thanks.

no one can say for sure, it depends on how busy they are, you should try to make an appt. in the meantime, have you tried the help from the following apple documents:
http://www.apple.com/support/iphone/wifi/
http://support.apple.com/kb/ts1398

Will Apple take the responsibility? My retina macbook pro (late 2013) seems to be damaged after I received it from the Service Center.

Two months ago, I had some problems with the hinges of the display screen I used to make weird sounds and I was finding it very hard to open and close the display. The Service Center guys said there was a problem with the hinges so, they replaced it. But after I received my macbook back, I noticed that one of the screws was not properly fitted but, I thought that it was not such a big deal and I would take it to the Service Center sometime later to get the screw fitted properly as was not a hinderance with my daily work. When I took my Macbook finally to the service center after 3 weeks, they tried to fix it and there were some problems. According to them the screw was somehow jammed in its place but they at the end fixed it. But, after I reached home, I noticed they applied too much pressure and the bottom of my laptop was bent from one edge and also the screw was in place but the the chassis was still loose and was coming out.
Need Help. What can I do.

Take it back and ask them. No one here can speak for Apple. This is a user forum.

TS4148 I have bought unlcock 3gs phone, after interting simple mobile sim it is giving no service message. Note - It is showing AT&T in carier

I have bought unlcock 3gs phone, after interting simple mobile sim it is giving no service message. Note - It is showing AT&T in carier

Why do you think it is unlocked?

My Time Capsule has just failed, 2 months after the end of 12m warranty. same old known power supply issue, "just unlucky" says my local Apple service center. ***?

i bought a 2TB Time Capsule in Sep 2010. its just failed last week, less than 2 months after the expiry of the 12month warranty.
and 3 months after the end of Apple's offer to replace all the many Time Capsules that have failed previously due to this same fault.
nice timing guys.
"yeah, its dead. same old known power supply issue", says my local Apple service center, "just unlucky".
huh? "unlucky"? you sell products with known defects, and when it fails i'm "unlucky". nice.
"OK, anyway, how much to fix it ?", i ask.
"you can't fix them, its closed", is the reply, "you have to buy another one".
"hmpf. OK, how do I get my backed-up data off it ?"
"you can't. we could try break it open and recover the hard disk i guess, but no guarantees we'd get it, and you'd have to pay for us to do that, whether it works or not of course".
"er.... is there a hidden camera in here? are we on TV? you can't be serious ? ..and this piece of garbage is what i've been using for a secure backup of my precious, irreplaceable, priceless personal data ???"

ceeb28744. Welcome to the Apple Users Support Community. Sorry to hear your TC died! You said it was a 2TB so I would guess it be the model A1355/MB997LL/A or MC344LL/A. Believe it or not all users of these time capsules will eventually experience this problem like you have. There is a 99.5% (or better) chance that the only thing that is wrong with it is the internal power supply. If you will go to this site.... https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair and once there look over at the left side and you will find:
Apple Time Capsule Repairers and from that list you will be able to choose from a list of individuals that could repair your TC and have it returned to you fully operational again. The individuals on the list are hardware technicians and they can save you a lot of money and time.
Larry

Sony Mobile Service Center Senayan City, Jakarta ID Poor Services

To Whom it May Concern:
I believe I am not the first one to post on this subject, but fact of the matter is that Sony Mobile in Indonesia needs to improve their aftersales and customer service protocols immediately.
Throughout my 18 years of using Sony/Sony Ericsson/Ericsson mobile phones I have always been on the "satisfactory" side in terms of product reliability, features, value, and even customer support. That is, until I experienced the ridiculous "run around" that is Sony Mobile Senayan City, Jakarta. My phone (a SK17i), was admitted into service on 20 November 2013. A week later I received a call from them notifying that the flex cable needs replacement (would be the 2nd replacement in one year time) and repair will be done in a matter of days. So I approved it.
A week later I tried giving them a call at +62-21-72781557 (someone actually picked it up) to ask about my phone's repair status. They put me on hold for about 5 minutes, after which they told me that the touch screen also needed replacement (again, the 2nd similar replacement within the year). I gave the approval, but left a remark that they should give proper advanced notification next time.
Anyways, to make long story short, from 01 December to this day (02 February 2014) and after numerous visits to the shop and phonecalls I am still uncertain of what's happening with my phone. Is it still in service? Waiting for parts? Parts unavailable? Unrepairable? Is it lost somewhere between Senayan City and Sony Mobile Authorized Service Center? Why would Sony Mobile let their customers (a loyal one, in this case) go into such trouble? Why isn't anyone being proactive about this? How much longer should I wait? Is my phone so obsolete or outdated that it deserves no priority? Bear in mind that I had given generous amount of time and patience, but frankly speaking 74 days is quite a stretch (my previous experience with them took no more than 14 days, mind you). Even airplane engines get repaired in less than 60 days. It's a simple matter of quality control, which evidently in this case does not exist.
It's obvious that after receiving so many complaints and feedbacks Sony Mobile Indonesia still have not done any improvement. You can look up for yourselves by searching this support forum and enter keyword "Jakarta" and several posts on Sony Mobile Senayan City should come up. Or Google "Sony Mobile Senayan City" and you will find some useful info there also.
As you can see, these remarks are valid and have reached the point where concerns have been brought into a petition with over 2,000 supporters (that accounts for what percentage of your total users here in Indonesia?). Please don't let me lose faith in your brand, and more importantly don't let something like this compromise Sony's excellent brand standing and recognition in the country.
For your strong acknowledgement and action, I thank you beforehand.
P.S.: I think it would be good to have a separate section in the forum specifically for Customer Services.

Halo, gan. Please find a thread that I started in "Other Discussions General" about a petition I made regarding Sony Mobile Indonesia on its bad service quality.
Kita komplain bareng2 gan, jadi gak sendiri2 gini.
Thank you
Giovan Pangku,
Petition starter
Indonesia

Very bad service center in noida

I have purchased nokia C-5, IMEI No.******************, on 12/9/2010 since then the hand set is giving trouble and it was sent to nokia service center at Micronas Telecom c-4,sec-2,Noida, on dated 24/09/2010, job sheet no.153433527/100924/124. As per this job sheet the service center has mentioned that application has crashed and it will be serviced. After servicing I was handover handset on 4/10/2010 and found that back panel of the phone gradually become loose while using which caused program not running properly and handset frequently hanging.
Due to this I am wasting lot of time to visit the above service centre which has no result. I will be very grateful if my hand set either changed or repair properly as it is useless for me to use in this condition. You are requested to resolve the above problem at the earliest.
This is in case reference number is 1-11189273826 and reference to your email dated 16.10.2010, wherein it has been intimated that the phone in question has been tempered. In this context I have already mentioned in my earlier mail that after receiving the hand set from service centre, it was giving problem like back panel of the phone gradually become loose while using which caused program not running properly and handset frequently hanging for which the hand set had been delivered 8.10.2010 at MICRONAS Telecom service centre. The job sheet No. 153433527/101008/131 dated 08/10/2010 indicates that handset display is blank, battery overheating, however the hand set was in working condition.
It is once again requested to look into the matter and resolve the problem immediately as the handset was lying at the above service centre from 24.9.2010 to 4.10.2010 and it is still lying again at the above service from 8.10.2010 to never tempered by me and in-between 4.10.2010 to 8.10.2010 I was continuously speaking with your engineer Mr. Ved and Sumit during 5.10.2010 to 6.10.2010 of above service centre. On their suggestions I had delivered the above hand set as they have promised me that it is a minor problem and it will be get it done immediately. Being a NOKIA hand user for the last six years, I feel very dishearten for such allegation for tempering the mobile handset.
MODERATOR'S NOTE:
We have removed your IMEI from the post as it is unwise to post such personal information on a public forum. This is for your personal safety and privacy.
Kind Regards.
shiv kumar center for railway inforamtion system

this is a public forum & nokia is not bound to answer your query / provide relief.. contact nokia customer care rather...
Nokia E71, E72

Text message service center settings?

Hi, I have a Samsung Galaxy S4. I am currently in the UK and inserted a pay-as-you-go SIM card from O2. After modifying the APN settings, I have been able to start using the phone and the internet - but unfortunately, my text messaging is not working. After spending an hour with O2 customer service, they insisted that I need to modify my "text message service center" settings. They said this should be one of the options on my SMS settings -- but I only have two options on that page: delivery reports and manage SIM card messages (when I click on this one, it just takes me to a screen that says "no messages" and has no other options). So I am supposed to enter the following number in text message service center settings, but I do not have that option on my phone:
(Removed)
Any suggestions?
Private info removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

Hi SA81,
The UK sounds awesome! I know important text messages can be while traveling. We do not support other carriers sim cards or settings. You would need to reinsert your Verizon Wireless sim card to ensure proper use of all the features on the device.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

Lenovo g560 motherboard crash service center not helping now what to do

hi
i have purchase a lenovo g560 laptop on 2 june 2010. after a weak the motherboard get corrupt.now my system is not going to start.
i launch a call on indian head off with call id=4270018809 and they sujjest me to go the service center located at noida.
after going there they put my laptop for 1 week and after 1 weak they are saying we dont have the mother board.and they request to head office for this it will take uncertain time and i can take laptop without getting repaired.now what to do can this laptop get replaced any where help me its urgent.
thank in advance
Solved!
Go to Solution.

call lenovo support line to ship your laptop back to service.
if you have recovery disks, use it instead of shipping back to lenovo.

Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.

Probably will never ever think of buying a locked phone from AT&T cause its one of the worst system integrations ever that these companies could think of.
The entire problem started when I put in a request with at&t to unlock my iphone 4s (ios7) which did get approved. I performed the entire instructions they asked me to do, which is to backup and restore. After doing those instructions my iphone gave me an error message below
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Basically saying that at&t hasn't still unlocked the iphone which a really helpful apple executive was able to confirm. I initiated another unlock process from at&t in order to unlock the iphone, just to be sure that its not something wrong from my end. The nice at&t lady stayed on chat with me to unlock the iphone step my step while I was calling the apple tech too. And the apple tech confirmed again that the iphone is locked to at&t.
Now, just a few minutes ago I tried another restore to see if any progress is being made and to my surprise I got an error message saying
Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.
I feel like I am just going around these two different "money hogger" companies which set certain rules and regulations to screw a regular phone buyer. I purchased this iphone in USA and trying to unlock in India, is it really this hard to simply unlock a device.
For now I am going to try to call a apple office in india (apprently we don't have very many out here) and see if they can help me. But any other assistance regarding unlocking an iphone 4s would be helpful. I have however, tried checking IMEI.info, called up apple, talked to at&t (which always say go talk to apple) I do have a case number from apple as well in case an apple executive reads this discussion forum (case number: 566383594)
Thanks

You got a confirmation from AT&T that it was authorized. Is this correct? - Yes i did get an email authorization on the 21st.
Then you connected the phone to a computer with the latest version of iTunes installed. You clicked on the phone's name in iTunes, then clicked "Backup Now". - Yes
When that finished you clicked "Restore iPhone" (NOT "Restore Backup") - Yes
Are you with me so far? - Yes.
And @ Varjak is right that after the 3rd restore I get the replacement error.
Plus I have NEVER jailbroken the iPhone. To give you another update, I spoke to a really nice apple tech in India who was atleast able to get me out of the replacement error by doing a recovery mode option. However, the lastest restore still gives me the same error
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Message was edited by: jabgars

Complaint Letter to BlackBerry due to the very rude service I have received in your service center in Kuala Lumpur Malaysia.

To BlackBerry Malaysia, BlackBerry International and Brightstar Corp,
On the 17th of October 2013 (2:44:27 PM), I’ve sent in my BlackBerry 9810 for service of the track pad with the work order (WO621039) and serial number ([removed]) at your BlackBerry Expert Center by IXSUN Sdn Bhd (Lot L2-19A, Level 2, Tropicana City Mall, No.3, Jalan SS20/27, 47400 Petaling Jaya, Selangor, Malaysia).
At the same time I have ordered 2 pieces of F-S1 battery pack as there wasn’t any ready stock for me to replace another 2 of my BlackBerry 9810 as I am having 4 BlackBerry 9810 within the family member. Back on the 17th of October, I was told that the stock will be arriving by the time my phone is ready to collect. On the date of November 3, 2013 approximately 9:05 PM I came to the service center to collect my phone as I was told that it is ready to be collect. After getting my phone back, I was told that the battery pack is still out of stock by their service personal with the name of ANG CHUN SIANG.
I told him that his colleague assured me that the stock will be arriving by the time my phone is ready to be collect, so how long more do I need to wait for the battery pack to arrive. He then told me that the F-S1 battery pack has run out of stock in Malaysia. I then ask him whether the Blackberry Malaysia distributor of Brightstar Corp bringing in from overseas will. He firmly told me by rising up his voice telling me that IT IS OUT OF STOCK WORLDWIDE, maybe BlackBerry has discontinued this product as it is for an older model phone.
I say: “My phone is still functioning well, just that the battery is out of order as it doesn’t last at all, I will run out of battery every 2-3 hours after per fully charge, or it will suddenly blackout saying that battery is out where the indicators show that I still have half of the battery. If BlackBerry discontinued the product what should I do with my phone, does it mean I need to change a brand new phone?”
He replied: “If you want to change your phone, then change all your BlackBerry phone away.” (In a very rude manner and loud volume).
Although all 4 of my BlackBerry 9810 are still under warranty, I understand that the battery lifespan is not covered under the warranty. Me as a user, ordered 2 new battery pack to replace the existing battery. I am willing to pay RM168 each for the new battery. I am not asking for a replacement or wanting to claim under the warranty for the battery. But because of BlackBerry and Brighstar Corp failed to provide the battery packfor me, I am told by your BlackBerry Expert Center staff to change away my entire BlackBerry phones that I am having. Bare in mind that my family member are users of 8 BlackBerry phone which includes BlackBerry with 4 BlackBerry Torch 9810, 1 BlackBerry Bold 9780, 1 BlackBerry Bold 9900 and 1 BlackBerry Z10.
I felt very offended and insulted that after supporting BlackBerry product for so many years, for the first time I have the feeling of looking into other brand of smartphones. Because of the existing battery pack are out of order, I had told to change all my useable phone to brand new smartphones away when I can continue using my phone without facing any issue by just changing the battery pack. By spending a merely RM168 each for the new battery pack then I can continue enjoy using my BlackBerry 9810 smartphones, but unfortunately I was told to spend thousands of money to buy a brand new smartphones. I am very disappointed at the service provided by your authorized BlackBerry Expert Center, as a loyal Blackberry supporter, I guess I know why the sales of BlackBerry has been dropping because their own dealer are chasing their customer away.
I strongly urge the BlackBerry Malaysia, BlackBerry International and Brightstar Corp look serious into this manner and pay high attention in this issue. Prompt investigation are highly appreciated. You can reach me anytime at [personal information removed]. I am looking forward for reply from any parties that are related and involved directly or indirectly.
Regards,
Nigel
Moderator Note:
Edited content to comply with Community Guidelines and Terms and Conditions of Use.

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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No Service and warranty support from Lenovo in the Service Center for K900... HCL Touch Jalandhar.

I recently bought this phone on 25th day of Octuber 2013. And 17 days earlier while using the phone it suddenly restarted itself then never detects any sim card. After that I checked the sim card, cleaned it with a cloth and reinserted it in the phone but the phone didn't detects it, also tried other sim cards but no sim was detected in the phone. Then I made a call in the Lenovo smartphone customer care and I told them about the problem in the phone and they gave me addresses and numbers of two service centers; first in Chandigarh and second in Jalandhar. Jalandhar was the nearest SC for me, so I visited the authorised Service center of Lenovo in Jalandhar city "Logic Computers C o HCL Care" then I gave the phone to their technician for inspection. After throughly inspecting the phone he announced that the phone's motherboard have to be replaced wih the new MB as the sim card slot is not working. Then they returned my phone and told me that the complaint for this handset is registered with them and I will be called whenever the motherboard reaches the SC. Now its already 16th day from the day I registered the complaint but I didn't received any message or call from the SC; instead I called them twice and they just have one answer that the complaint is under processing in the system and the part is not available in the company. They also told me that it might takes an month or never be repaired as the company is very irresponsible for after sale service support. Sol there's no support and warranty for the Lenovo Smartphones in India. It was my first Lenovo product and it just failed to prove that they worth the cost. If Lenovo Support really exist in India please replace or repair my phone as I had spent Rs 24000 over it. My complaint number is SRIN0701404240002; the complaint is registered by "Vaishnav Anand". Please prove yourself or I will spread all about your Bad Service Support all over the internet and registered a case against you in Consumer Court. Thanks

Solved!
Finally I've got another DVD recovery set from Lenovo. Now it works. Seems that the first DVD set was invalid .
Regards,
P.

Sony Xperia Z1 Water Resistivity false advertising and poor service from service center

I have bought Sony Xperia Z1 from eBay on 31 October 2013. I have been using this phone for nearly a year. The phone was good in performance but comes to water resistivity it will resist water for a few months but after few months even though the card slot and all flops are closed, the water gets in.I have faced this on 7th September when i was about to take a photo in pool, the water gets in and the phone was dead. And i took it to the service center ( Repair and Return Technology (I) Pvt Ltd) Egmore, chennai, on 9th September 2014. On 15th September i got a call that i have to pay nearly 20000 to rectify the phone. Then i called the service center and also sent mail to [email protected] and said that i was not satisfied with the reply. Then few days i again got mail like below
We understand your concern towards the service of your Sony XPERIA Z1.
We had received your Sony XPERIA Z1 at our Authorized Service Centre – M/S Repair and Return Technology, Egmore, vide Work Order No.W114090906449 with the nature of complaint “Cannot Power On”.
Upon physical inspection of the product by our engineers, the phone was found to be damaged due to external cause of liquid regression. As we mentioned in our Warranty Terms and Conditions, this service is not covered under Warranty. The Main Board needs to be replaced for satisfactory working of the product. The estimate for this service is Rs 12,488/- and Service charge is Rs.350/-.
This matter has been discussed with our management.
We regret that we are unable to comply with your request for free of cost service. We would once again request you to kindly approve the estimate so that we can proceed for service.
We solicit your kind understanding in this regard.
Thanking you and assuring you of our best services always.
Warm Regards,
Sony India Pvt. Ltd.
They just mention the flags turn red and so the water has got in. They were unable to explain how the water got in. I have seen several forums that many users facing this kind of issues even all the flaps are closed. I was completely stressed and depressed to hear this. I halfheartedly asked the service center to do the service on 1 October 2014. Today's date is 11 October 2014 but still now i haven't heard any update from SONY. When i asked SONY customer care or service center, they dont even know the status of the product, they saying that the phone has been given for service to next level, I have to wait for few days, But i have been waiting for 1 month. I was completely fed up with Sony Service as they are not even called me once regarding this. I have to call each and every time and not even get proper reply. Its very irritating.
If SONY is viewing this do necessary action or else you'll lose a premium customer and more customers in future.
Even though i got the phone how can i use this phone in water ? I completely lost trust in SONY and never buy any SONY product again. I'll go for Micromax next time.
Order No.W114090906449
Sony XPERIA Z1, Model No. C6902,
IMEI No.
I see many users here are suffering the same problem,
Beware of buying Xperia Water resistant products as it may not guarantee waterproof and they don't even give warranty if your phone got water.
Regards,
Narayanan
Solved!
Go to Solution.

I have had the same problem I have wrote to customer services and I keeping the same reply, that the phone has to be less than 1.5 meters, less than half an hour....... blah blah blah.
My phone failed in water and I had met all the conditions but they keep fobbing me off I have asked why they advertise the phone as waterproof when obviously its not. The last reply I got was well it might not be waterproof.
Absolute rubbish the phone and the customer service. and dont get me started on the smartwatch that failed in water as well it never worked I threw it in the bin.
Aviod sony products absolute junk I say.

I've had a very bad experience with an Apple Service Center in my country. Is there any way I can report this to Apple?

I brought my laptop there to have my monitor fixed. They gave me a quotation of around Php 21,000. Then, the engineer texted me and offered me a repair without labor fee for around Php 10,000. I replied saying that I will think about it. After a few days, I texted the engineer my go signal for the repair at Power Mac and I will just pay the Php 21,000 fee. I called the San Juan office around after a month and it turned out that they didn’t know that I gave them a go signal and that I found out at that moment that I was supposed to give a downpayment. They were so surprised about it and told them that they will report the issue and investigate the person who texted me. They said that engineers are not supposed to personally text the customers. The manager even called me to apologize and asked me if I am willing to join the investigation and find out the name of the suspect.
They think they wouldn’t even have given me any discount at all until I asked. They gave me a small discount despite the issues.
I just claimed my laptop today only to find out that its battery life was decreased to 30 minutes from around 4 hours. I don’t know if the engineer switched my battery or they damaged it during the repair.
I don’t even know if all the parts of my macbook are still original. I have no idea if they replaced the others or not. I am really disappointed with the Apple Service Center. I still don't know howI am going to talk to them about the battery.
Do you have any suggestions where I can have my gadgets repaired? Please suggest good service centers. Thank you!

Hi Abbie. You have every reason to be upset. These issues normally happen in our country. You can send them an email regarding your concern here:
http://www.apple.com/feedback/macbook.html
Regarding your battery, you can probably reset the SMC and see if that improves your battery life. Here are the steps.
http://support.apple.com/kb/ht3964

IC burnt after giveing to service center

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