Service Issue Of Xperia Z3 Compact

SONY MOBILE COMPLIANT - W115061501443 Hi, I purchased Sony Xperia Z3 Compact hardly 6 months back for 39000 INR. On 15 June 2015 my phone got dead suddenly. i have submitted my phone immediately to the service center on 15 june 2015. in 12 days my phone was not even picked by sony company from service center for repairing. every time i call or visit service center they said to me that your case is in pending status. they i send mail to [email protected] on 18-june-2015 next day a person from sony company named Mr. Vijay Shukla Called Me And Said i will tell you and assist you completely on this matter kindly give me 1 day time to collect information about your device. now from next day to today i am calling that person and he is not even bothering to pick my call. i tried calling many times on toll free number of sony India 180030002800 they also tried contacting to service center and service head but till date i haven't got any clear response from company side. on 27-06-2015 i go to service center again coincidently Mr. Raman Senior Office of Sony india Is their .they also said to me that give me 2 more days i will give u response. even today(29-6-2015) i didn't got any response from Mr. Raman. . what will i do Sony India . after pursuing a long while and communicate you over the phone and email at last you given me the above said handset stating that the problem of the handset is cure on 08/july/2015 after reciveing the handset i had faced the same problem in the handset that it is automaticly shut down today i have a word with Mr. Vijay Shukla on he told me to again drop the handset on service center. after this i personally met with Mr. Vijay Shukla on 10/07/2015 after discussing my problem they told me to go service center and asked them to talk with him. i go to service center after checking my device without opening they told me to replace simcard with a new one nano sim i even tried this i have purchased a new nano sim card and put it into the phone. then again after running 4-5 hr again it sis restating some time, shutdown automatically and even sometime not powering on. i tried calling again Mr.Vijay Shukla he said again go to service center and asked them to talk with him. this is ridcullous that after almost a month you gave me the handset but their is no fruitfull result regarding the issue. When you buy a phone of 39000Rs , you atleast expect that you will be able to hear properly. Is Their Anyone Who Will listen my problem and solve my issue.

I'm sorry to hear that but this is a user based forum, you have to contact your local Xperia Care regarding this issue http://support.sonymobile.com/global-en/contactUs/

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Worth buying the Xperia Z3 Compact ? And a question about headphones.

Worth buying the Xperia Z3 Compact, compared to Xperia Z3?
And a doubt. I have had other Xperias, and headphones from other brands did not work well with him, this ''Z3 line'' is yet? It only works with Sony headphones?
Thank You!

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My advice is, if you are not the most hardcore audiophile, that you get a medium range Bluetooth Headphones. Those will be compatible with your phone...
I have had Altec Lansing BackBeat 906, 903... Plantronics BackBeat 903+, and currently use the BackBeat Go2.
Out of those the Go2 are the best sounding headphones for me (I do not care for tons of bass, so the amount of bass with those is very good)... but the battery is bad, around 3.5 hours. The fit is good, people complain when trying to use as advertised, but I actually found a better way to place them, making a loop around and front of my ears...... Price ~70$
All previous ones had a battery of 7 hours, but the rubber material of the piece around your ear hardens with time and breaks (after a couple of years of use)... the Go2 seems to be better built.
Finally I would recommend to you the Jaybirds Bluebuds X if you are willing to pay 140~160 $.... with excellent battery life, and sound quality.
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Hi uliwooly here you go. ,

Xperia z1 compact won't charge using USB, magnetic dock works fine!

My Xperia Z1 Compact suddenly stopped charging while using a regular charger connected through USB. But the same charger and cable works fine if connected through the magnetic docking station. Is there any logical explanation to this weird behaviour? Is there any quick fix? Is it possible to repair? Shall I send it in for repair?

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
There might be something faulty with your USB-port. If you have tried several chargers but you experience the same behaviour, I would suggest that you visit nearest service center to have your phone examined by a technician. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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I bought the Sony Xperia Z1 compact for the camera as much as the phone and regret it. It could well be down to user error on my part but I can't find many of the options supposedly available in the marketing information. The instructions in the user guide are incomplete if you are trying to resolve something - the manual mode is supposed to have an autofocus option whereby you touch the screen until the yellow box goes blue but on my phone you touch the screen and absolutely nothing happens whatsoever. Perhaps there are some other settings elsewhere that are required but personally I just don't know. I expected the camera to work like any normal digital SLr or camera phone that I have had in the past but it seems that this is not the case.
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Hi Mutt, welcome to the community!
Rather than taking the phone to a Sony Centre, contact your local Sony Xperia Customer Care team to find out where their authorized repair agents are based and I am sure they will be able to organise for your phone to be sent in to be assessed under the terms of warranty. Am sorry to hear of the long wait you experienced last time.

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Hey,
I had the same issue and contacted Xperia Support. They told me to send the device in - so I backed up my data, resetted the phone and sent it to the support Center. A few days later I got it back with the note that they could not find any problems and I should check my headphones (I already mentioned that I had crosschecked with different devices and several pairs of headphones..)
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I'm sorry to hear that.
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Local support.

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Contact xperia care and take it to closest sony service:
http://www.sonymobile.com/global-en/support/contact-us/
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

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5. Restore in iTunes as new, without using a backup.
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iPhone: Troubleshooting No Service
iTunes: Restoring iOS software

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Hi
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All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Service Issue Of Xperia Z3 Compact

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