Service Order and Invoices
Hi,
I am trying to list all invoices that pertain to certain invoices.
Is there any way to do this. I've tried VBRP but it doesn't have the service order..
Is there any table that has the invoice number and service order number in it?
Thanks,
Eric
Edited by: Eric Isom on Apr 2, 2008 7:44 PM
Table VBFA contains document flow for all sales documents, for a service order you would simple put the service order in as the Preceding Document with a "M" as the subsequent doc category and the follow on document would be the invoice.
Similar Messages
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How to create Service Order and then Invoice using IW31
I have problem to create Service Order and then Billing,
could anyone tel me ,what is process flow.
Thanksa in Advance.Hi Suniel,
PLease take a look at:
Re: Problem to create Service Order using IW31 and then Invoice for that
Best regards,
demas -
Material in order and invoice, but i don't want it appears in delivery
Hi Gurus,
I have a problem. I have a dummy material (insurance) which is a service. I want that material appears in order and invoice (va02, vf02) like a normal item, but i don't want this material in the delivery (vl02).
I change item category for this dummy material to LEIS (service without delivery, before was DIEN, with delivery), but it still appears in delivery.
I have to do it through materials. We have ruled out a solution based in price conditions.
Can you help me? Have you some ideas what i have to do?
thanks,
AbelFirst of all, thank you to everyone has answered to my post.
I've tried with some of your solutions and it works for take the material out of the delivery, but our problem still being there, because we have to do the billing from the delivery. When we do billing, this dummy material doesn't appear in the invoice.
Maybe what I asked before is impossible, so i think there's another option. The problem we have is about delivery note which includes this service. But, can I print the delivery note without this material? I wouldn't like modify the printing program, there's another option for taking the items which i don't want to see out of the output?
thanks to everyone,
abel -
Difference between service order and repair order?
hi all,
pl help me in understanding the difference between a service order and repair order.
pl tell me what is the process to create service order?
what is the process to create a repair order?
how we will know by looking into the order whether it is a service order or a repair order.
thank you,
hunHun,
Provides support for the complete Service processing lifecycle from Service Quotation creation to Billing. A service order is created if the customer has to be billed for services like utility usage, no. of pages printed (using counters etc). Service Order processing includes integrated validation of service contract price agreements and warranty entitlements.
The cycle is :
Business Scenario Service quotation and service order management
A. Make inquiry Customer contacts and requests for quotation
B. Create and communicate quotation service rep. creates a quotation and sends it to the customer
C. Accept the quotation
D. Convert quotation into service order and release the order
E. Create and optimize assignments - The Resource Planner assigns any field service tasks to one or more of his Field Service Representatives
F. Execute assignment, perform confirmation - The Field Service Representative performs the service assignment at the customer site and performs confirmation for the work done, materials used and so on
G. Approve confirmation, assign costs - The Service Manager checks and approves the confirmation data and decides which costs should be billed to the customer
H. Bill customer, perform analyses - The Service Manager triggers billing of the customer and performs analyses of the complete service order processing cycle
Where as a repair order would be created when a customer finds a defect in say a product and the requests for a repair of replacement.
The cycle is:
The business scenario
1. Enter repair request
The customer calls the service organization to request a repair. The agent enters the repair request. The system checks whether a warranty exists.
2. Send in defective product
The customer sends in the product using the given return material authorization number.
3. Plan repair steps
A service representative performs the technical analysis and enters the inspection result (causes, tasks, etc.). He decides what action should be taken based on the inspection result.
4. Create service quotation
The system calculates the price for the planned repair and required spare parts, according to the price agreements in the service contract, and the warranty costs. The agent generates a service quotation.
5. Perform confirmation
The customer accepts the quotation. The service representative repairs the product and confirms his working times and materials used. He also documents the inspection results.
6. Return repaired product
The service representative returns the repaired product to the customer.
7. Create invoice
The service representative triggers customer billing, based on the confirmed time and spare parts used, and in accordance with existing warranties and specific price agreements.
8. Analyze defect reasons
Using predefined queries and reports, the service manager analyzes the most important defect reasons.
Refer to CR700 - Service for details info.
Regards,
Julius -
Purchase Order and Invoice creation
Hi All,
I am having some fields related to Purchase order and Invoice creation, i have to find out the tables to which tables these fields belongs to.
Below are the Header fields:
Wrbtr Tcode - MIRO,
Lfsnr Tcode - MIGO,
Evertn Tcode - Me32k,
Kbetr Tcode - Me32k,
Kschl Tcode - Mek1,
Selkz Tcode - Mek1,
Werks Tcode - Mek1,
Evart Tcode - Me31k,
Frgco Tcode - Me35k,
Sddat Tcode - Me35k,
Below are the Detail fields:
Kbetr Tcode - Mek1,
Konwa Tcode - Mek1,
Lgobe Tcode - Me21n,
Planloc Tcode - Me31k,
Datab Tcode - Mek1,
Datbi Tcode - Mek1,
Fromdate Tcode - Me31k,
Todate Tcode - Me31k,
i have to retrive all these fields from tables, so plz anybody give me exact tables to use in the select quries to retrive these fields.
Thanks in advance,
Balu.Hi,
U can get the req fields as follows:
Below are the Header fields:
1)Wrbtr Tcode - MIRO- table rseg ,field-wrbtr
give belnr (invoice no ) & BUZEI(item) if known, else, give ebeln,ebelp.
2)Lfsnr Tcode - MIGO,-table mkpf,give mblnr (mat doc no ) & ZEILE(item) field-xblnr or give ebeln,ebelp
3)Kbetr Tcode - Me32k,
table:konp or konv.
Pass ebeln to ekko, wil get KNUMV.Pass KNUMV as KNUMH in 1 of the tables- konp or konv,wil get kbetr.
4)Kschl Tcode - Mek1,
Pass ebeln,ebelp to table ekpo, get mwskx(taxcode), u will get condition type kschl from FM -FI_TAX_GET_CONDITION_TYPES.
or
table:konh or konp or konv.
Pass ebeln to ekko, wil get KNUMV.Pass KNUMV as KNUMH in 1 of the tables-konh or konp or konv, wil get kschl.
5)Werks Tcode - Mek1,-table-ekpo, field-werks(give ebeln,ebelp)
Below are the Detail fields:
1)Kbetr Tcode - Mek1,
Pass ebeln to ekko, wil get KNUMV.Pass KNUMV as KNUMH in 1 of the tables- konp or konv,wil get kbetr.
2)Konwa Tcode - Mek1,
Pass ebeln to ekko, wil get KNUMV.Pass KNUMV as KNUMH in 1 of the tables- konp or konv,wil get konwa.
3)Lgobe Tcode - Me21n,give ebeln.ebelp in table ekpo, get lgort.pass lgort to table t001l, u wil get lgobe.
4)Datab Tcode - Mek1,table-konh,field datab
Pass ebeln to ekko, wil get KNUMV.Pass KNUMV as KNUMH in - konh ,wil get datab.
5)Datbi Tcode - Mek1,table-konh,field databi
Pass ebeln to ekko, wil get KNUMV.Pass KNUMV as KNUMH in table- konh,wil get databi.
Hope its useful to u. -
Importing Sales orders and Invoices thru DTW
Hi every one,
I am facing a unique problem when using DTW to import sales orders and invoices through DTW.
I am using the two templates- Documents and Document Lines. But the imported Invoice or the sales order(In both cases) the dicount field in the row is taking a negetive discount value. Let me elaborate....
1. I am taking a BP which has been alloted a Particular pricelistcode in the BP Master.( say it be Purchase price).
2. Now In the Doc_lines Template I have put the value in the price column- (eg. Rs. 500).
3. Now the itemcode used in the template is already having a masters and the prices are also defined in SAP B1. Say the Purchase price defined for the item is Rs.400
4.When I am importing the order/nvoice then the discount field in the row automatically takes a value of -25%, the unit price has the value Rs.400 and the Total Field shows Rs.500.
( this Implies that the price I have suggested to Import i.e. Rs500 is some how not taken by the system. The system takes the price defined for the BP and then adjusts it with the price suggested by the user during import) So a negetive discount is taken.
On the other hand if the same procedure is followed for an item where the prices are not updated in the master data then there is no such problem. the unit price field reflects the price which is given in yhe template.
please suggest a way to get out of this problem.Hi Debraj,
Try the following..
In Admin > System init > Document Settings > General Tab ..Calculate the Row total using Unit price ....... leave this unchecked
Also, at the Document_lines template fill the discount column with 0
Suda -
Report to list manual changes to conditions in sales orders and invoices
Hi experts,
Is there a Standard Report to list the manual changes of pricing conditions in sales orders and invoices?
Should be a selection on the field KONV-KMPRS.
Please advice.
Rgds,
PriHi priya,
In the Sales Order,Select Environment and then Changes to See all Changes made.
Follow the Same procdure for Invoice also.
There is no Standard report as such to see the changes.
Thanks,
Neelima. -
How to create Sales order and Invoice in Foreign Currency
Dear All,
What are the procedures I have to do to create the sale order and Invoice in Foreign currency.
Is it enough if I maintain the currency in the Customer Master and Excahge rate OBBS.
or
We have to do someting in the Sales order (Change the currency document header level)?
Kindly explain.
Regards,
MullairajaDear Mullairaja
Under customer master you can maintain currency eg. usd, eur etc. that will do.. (hope you have maintain diift. Dist. Channel for Export sales and maintain Recon A/c for export revenue.) This will copy to Sales order.
Under t.code OB08 we maintain the Currency Exchange Rates which will help for copying control.
Under Displaying Billing document - Accounting - you can click on Display Currency Tab, here you will understand the rate conversion i.e from USD to INR.
Thanks & Regards
Hrishikesh K -
How to create a service order and check the internal order in R/3
Required Solution:
1. How to copy existing service order and create new one and check the internal order in R/3, whether the certain service order is correctly created in r/3, can you polease explain the steps plz.
2. If i am creating service order by service template finally the service order is getting created but it is not showing me in the table iaom_crm_aufk, how to check this.
can any one help me in this issues as soon as possible.Hello Zita,
Try to restart your portal after creating <b>ServiceUser</b> in both UME and KM.
One more major difference between ServiceUser and normal portal user is that a ServiceUser does not have a UserAccount (IUserAccount)
Object serviceContext = null;
try {
serviceContext = AccessController.doPrivileged(new PrivilegedExceptionAction() {
public Object run() throws WcmException {
return ResourceFactory.getInstance().getServiceContext(CONTRACT_SERVICE_USER);
} catch (PrivilegedActionException e) {
logger.severe(e, "ResourceContext for the technical " + serviceUser +
" user could not be retrieved.");
IResourceContext resCtx = (IResourceContext) serviceContext;
So I modify all KM resources with this resCtx.
Hope this helps ...
Greetings,
Praveen Gudapati
p.s. Points are always welcome for helpful answers -
Creation of u201CHeader Textu201D in sales Order and Invoice
Dear friends,
Can any one guide me the complete configuration settings that are required for creation of u201CHeader Textu201D in sales Order and Invoice. Please help me to overcome this issue.
Regards,
Bhanu.Hello Bhanu...
Hope you are aware of the configurations you need to maintain for the Text determination.Anyway, herewith are the steps that may help you to accomplish your requirement.
Text Determination procedure for sales document header:
Text can be determined at sales document header level or it can be imported from customer master. The process is...
Define Text types:Path: Imgsales and distributionbasic functionstext controldefine text types
Select sales document header. Click on text types go to new entries and define text types. For Eg:Z1
Define Access sequence:
Select sales document header
Click on change icon
Click on access sequence control button under dialog structure
Go to new entries and define access sequence number with description.Ex: 55
Save it and exit
Define text determination procedure:
Go to new entries
Define text determination procedure.Ex: ZX save it and exit
Assign text id's to text determination procedure:
Select your text determination procedure(ZX)
click on text id's in text procedure control button under dialog structure
go to new entries and maintain entries. Text id:assign text id (Z1) that we defined in the previous step
Specify sequence No-10
Check Reference: this indicator specify that the text is reference or copies from preceding object
Text in obligatory: text will be displayed during copying. the value of this field specifies whether text is obligatory or not and if it is obligatory the how it is to be displayed
Apart from this... you also have to maintain the text in the Customer master as mentioned in the previous mail..
For this you have to maintain the customer text.Do the following steps.
1. Go to Customer master, Choose from the Menu Extras --> Text and mention the text
2. Then in a sales order automatically wehn you are entering that sold to party..the header message will be appearing..
In a nutshell i would request you to check weather you have maintained the Sales-Customer text KNVV and also that you have maintained all the required customizing settings for the text procedure, access sequence etc were completed....?
Also make sure that the text type is also inclueded in the text determination procedure of the sales document header...
Note: If all the settings of text determination exists and still if the text is not appearing then In sales document Header Text procedure, select sales header procedure, then select Texts in procedure. Check for the Header note, No. box is checked. This check mark ensures text is to be displayed when it is copied..
Its should be working if all the requried setting are made....
Reward if this helps..
Thanks,
Safeer Rahman -
Pricing date for Service Order and Service Confirmation
Hi,
I cretated a Service Confirmation as followup for Service Order.
Client is asking "Pricing Date" should be same Same in Service Order and Service Confirmation. But, I am not seeing any such field in the screen.
I need to check T&C field and Zone field. But, I am not seeing these fields also.
Can you please let me know, where can I find this fields. (In which assignment block).
Thanks,
Sandeep
Edited by: Sandeep Reddy on May 31, 2010 7:21 PMHi,
I think by PRICING DATE they mean BILLING DATE.
In date profile of SERVICE ORDER and SERVICE CONFIRMATION you assign the BILLING DATE date type (i think it is there in the standard itself- however just ensure it).
Or customize a PRINCING DATE date type in the DATE PROFILE of SERVICE ORDER and CONFIRMATION and copy the date set in SERVICE ORDER to SERVICE CONFIRMATION.
This is one strategy you can use.
Regards
Surendra More -
Inconsistent updation of sales group in Sales order and invoice
Dear all,
The sales office and sales group is properly updated in the specific sales area master data of the customer but not flowing in the sales order and subsquently in the invoice. For some documents it gets updated and for others the filed is blank.
I have checked the master data and also the documents and found no errors. Please help in how to solve the issue. I need 100% updation of sales office and sales group in the order and invoice. Please advice how to solve the issue.
Regards,
Parthasarathy.RDear Parthasarathy,
Request You to post the same query in SD Forum
You will get quick response there
this is PP forum
Hope You Understand
Regards
kumar -
Example Order and Invoice in the SDK examples
hi all,
i am programming with the DI API in VB6 and i want to perform a normal order and invoice transaction! The example which comes with the SDK is in .NET! How can i do this in VB6, because at the moment i have certain problems to combine the business partners with the corresponding items, they are selling!
Thanks for your help!Hi
Here is an example of how to add a sales order. The invoice is very similar, just change the document type.
Dim oBP As SAPbobsCOM.BusinessPartners
Dim BPCodeStr As String
oBP = oCompany.GetBusinessObject(SAPbobsCOM.BoObjectTypes.oBusinessPartners)
Dim oOrderDoc As SAPbobsCOM.Documents
oOrderDoc = oCompany.GetBusinessObject(SAPbobsCOM.BoObjectTypes.oOrders)
BPCodeStr = BPCode.Text
If oBP.GetByKey(BPCodeStr) Then
oOrderDoc.CardCode = BPCodeStr
oOrderDoc.DocDueDate = Now
oOrderDoc.Lines.ItemCode = Item1.Text
oOrderDoc.Lines.Quantity = Qty1.Text
oOrderDoc.Lines.Add()
oOrderDoc.Lines.ItemCode = Item2.Text
oOrderDoc.Lines.Quantity = Qty2.Text
lRetCode = oOrderDoc.Add
If lRetCode <> 0 Then
MessageBox.Show("Not Added")
ElseIf lRetCode = 0 Then
oCompany.GetNewObjectCode(OrderStr)
MsgBox(OrderStr)
End If
End If
Hope this helps -
Hide the cost and margin fields on Sales Orders and Invoices
Hi all,
I need to hide the cost and margin fields in Sales Orders and Invoices. We sell our products to our employees sometimes, hence we don't want them to know cost and margin information.
Can this be done?
CheersGo to VOV7 & as per the Item category ,de - select the Check Box Determine Cost.
Else remove the Condition Type VPRS & Margin Condition type from the Pricing Procedure
Best Regards,
Ankur -
Table for satatus, CS, service order and notification
There is a field of status at the CS notifications. The tcode for customizing this field is OIBS but in which table can I find the related data? I'm also looking for the other tables of CS, service order and notification.
Edited by: Yasar Demircan on Jan 27, 2010 10:06 PMHi,
You can refer the table JEST, TJ30, TJ30T for object status and user status
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