Setting agent's default state to Ready in CAD

Hi,
     We are using UCCX 7.0 with CAD 6.0. Is it possible to set the default state of the agent to Ready when they login to their CAD.Right now, they go to the default Not Ready state one they login.
Thanks,
DM

Hi
By design CAD agent initial state after login is always not ready and there is no specific setting in uccx were you can change this behanviour.
However you can check this post were they suggest to create a MACRO
https://supportforums.cisco.com/message/3264497#3264497
Regards
Anuj

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