Setting of WorkStatus is incorrect

Hello all
I am trying to send data with schedule input.
When i press "send data" ---> "Validate submission before sending", i get this error: "setting of WorkStatus is incorrect. Please contact your administrator".
I cheked the "Work Status" in my Appset, nothing seems to be wrong.
Please advice.
Best regards,
Yuval

Hi Raju
Im on 7.5 sp9 and having this very same issue and not getting anywhere with SAP support.
How can you change the work status order. The work status settings screen does not seem to let me change the dimension details.
Any help would be greatly appreciated.

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BPC 7.5 NW Business Process Flow for setting a workstatus

Hi all,
I implement a BPF which calls me the workstatus-screen to set any workstatus. I developed my BPF and give over some parameters from my step region (plant) and BPF instance (time). In the workstatus-screen I try setting workstatus with this flag "active current view" which includes my paramters I gave over before from BPF; by the way, the parameters are correctly coming over from BPF. When I try to set workstatus with this values from active current view, the BPC system sets the false workstatus even the workstatus which is specified in that area "another current view".
When I try to execute this case without calling the workstatus-screen from BPF template everything works fine.
Any idea?
Thanks in advance for your help
Christian

Hello,
there is a SAP note in OSS which solves this error......
SAP Note: 1509622
Greetings
Christian

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Gap_y setting ignored, conky placed incorrectly

I have a weird problem with my Conky in Openbox. It seems to be drawn in the correct place initially, but then it snaps to the top of the screen, dragging bits of the wallpaper with it. Here is my .conkyrc:
# Use Xft?
use_xft yes
xftfont Bitstream Vera Sans:size=8
xftalpha 0.8
text_buffer_size 2048
# Update interval in seconds
update_interval 1
# This is the number of times Conky will update before quitting.
# Set to zero to run forever.
total_run_times 0
# Create own window instead of using desktop (required in nautilus)
own_window yes
own_window_transparent yes
own_window_type desktop
own_window_hints undecorated,below,sticky,skip_taskbar,skip_pager
# Use double buffering (reduces flicker, may not work for everyone)
double_buffer yes
# Minimum size of text area
minimum_size 180 0
# Draw shades?
draw_shades no
# Draw outlines?
draw_outline no
# Draw borders around text
draw_borders no
# Stippled borders?
stippled_borders 0
# border margins
border_inner_margin 5
# border width
border_width 1
# Default colors and also border colors
default_color white
own_window_colour white
# Text alignment, other possible values are commented
alignment top_right
# Gap between borders of screen and text
# same thing as passing -x at command line
gap_x 35
gap_y 50
# Subtract file system buffers from used memory?
no_buffers yes
# set to yes if you want all text to be in uppercase
uppercase no
# number of cpu samples to average
# set to 1 to disable averaging
cpu_avg_samples 2
# number of net samples to average
# set to 1 to disable averaging
net_avg_samples 2
# Force UTF8? note that UTF8 support required XFT
override_utf8_locale yes
# Add spaces to keep things from moving about? This only affects certain objects.
use_spacer none
TEXT
SYSTEM ${hr 2}
${font OpenLogos:size=16}B${font} Kernel: ${alignr}${kernel}
CPU: ${cpu cpu}% ${alignr}${cpubar 8,60 cpu}
RAM: $memperc% ${alignr}${membar 8,60}
Uptime: ${alignr}${uptime}
HD ${hr 2}
Home:
${fs_free /home}/${fs_size /home} ${alignr}${fs_bar 8,60 /home}
NETWORK ${hr 2}
${if_existing /proc/net/route wlan0}
Up: ${upspeed wlan0} kb/s ${alignr}${upspeedgraph wlan0 8,60 789E2D A7CC5C}
Down: ${downspeed wlan0} kb/s ${alignr}${downspeedgraph wlan0 8,60 789E2D A7CC5C}
Upload: ${alignr}${totalup wlan0}
Download: ${alignr}${totaldown wlan0}
Signal: ${wireless_link_qual wlan0}% ${alignr}${wireless_link_bar 8,60 wlan0}${else}${if_existing /proc/net/route eth0}
Up: ${upspeed eth0} kb/s ${alignr}${upspeedgraph eth0 8,60 789E2D A7CC5C}
Down: ${downspeed eth0} kb/s ${alignr}${downspeedgraph eth0 8,60 789E2D A7CC5C}
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Download: ${alignr}${totaldown eth0}
IP: ${alignr}${addr eth0}${endif}${else}${if_existing /proc/net/route eth1}
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Down: ${downspeed eth1} kb/s ${alignr}${downspeedgraph eth1 8,60 789E2D A7CC5C}
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Download: ${alignr}${totaldown eth1}${endif}${else}${font PizzaDude Bullets:size=14}4${font} Network Unavailable${endif}
UPDATES ${hr 2}
${execpi 1800 python /home/pasha/.scripts/conky-pkg.py}
WEATHER ${hr 2}
${if_existing /proc/net/route wlan0}
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${voffset 0}Humidity: ${alignr}${execi 600 conkyForecast --location=NOXX0050 --datatype=HM}
${voffset 0}${font}Wind Speed: ${alignr}${execi 600 conkyForecast --location=NOXX0050 --hideunits --datatype=WS} km/h ${execi 600 conkyForecast --location=NOXX0050 --hideunits --datatype=WD}
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${voffset 0}Daylight: ${alignr}${execi 600 conkyForecast --location=NOXX0050 --datatype=SR} - ${execi 600 conkyForecast --location=NOXX0050 --datatype=SS}
${font Bitstream Vera Sans:size=10}${execi 600 conkyForecast --location=NOXX0050 --datatype=MP}
${voffset -25}${alignr 42}${font MoonPhases:size=18}${execi 600 conkyForecast --location=NOXX0050 --datatype=MF}${font}
${else}${if_existing /proc/net/route eth0}
${voffset -8}${alignr 56}${font ConkyWeather:style=Bold:size=30}${execi 600 conkyForecast --location=NOXX0050 --datatype=WF}${font}
${voffset -35}${font Weather:size=25}y${font} ${voffset -15}${font Bitstream Vera Sans:size=16}${execi 600 conkyForecast --location=NOXX0050 --datatype=HT}${font}
${voffset 0}${font}Barometer Tendency: ${alignr}${execi 600 conkyForecast --location=NOXX0050 --datatype=BD}
${voffset 0}Humidity: ${alignr}${execi 600 conkyForecast --location=NOXX0050 --datatype=HM}
${voffset 0}${font}Wind Speed: ${alignr}${execi 600 conkyForecast --location=NOXX0050 --hideunits --datatype=WS} km/h ${execi 600 conkyForecast --location=NOXX0050 --hideunits --datatype=WD}
${voffset 0}${font}Wind Gusts: ${alignr}${execi 600 conkyForecast --location=NOXX0050 --datatype=WG}
${voffset 0}Daylight: ${alignr}${execi 600 conkyForecast --location=NOXX0050 --datatype=SR} - ${execi 600 conkyForecast --location=NOXX0050 --datatype=SS}
${font Bitstream Vera Sans:size=10}${execi 600 conkyForecast --location=NOXX0050 --datatype=MP}
${voffset -25}${alignr 42}${font MoonPhases:size=18}${execi 600 conkyForecast --location=NOXX0050 --datatype=MF}${font}
${endif}${else}
${font PizzaDude Bullets:size=14}4${font} Weather Unavailable
${endif}
And the screenshot is here
Turning off xcompmgr and getting rid of the wallpaper didn't help. The strange thing is that it gets drawn correctly initially (you can see that from the wallpaper weirdness, and also when it's loading it shows a black rectangle where conky would be). The strangest thing is that once in a blue moon it does actually place conky correctly (i.e. if I kill and restart it enough times).
Help appreciated!

jwhendy wrote:
When conky refreshes, I can see the footprint the screen is going to take up before it lays out the text and it's staying at the same size. None of the options above seem to make it increase.
Any suggestions?
maybe try:
max_specials 1024
Could supply a "sample" agenda-export.txt for me to try here?
Just change: names, places etc that are sensitive to protect the guilty so to speak
Last edited by Sector11 (2011-08-12 22:00:01)

ConsumerFlowLimit set to 0 working incorrectly

I've got a simple program which creates a queue and sets the consumerFlowLimit on that queue. Then it creates a producer for the queue which loads the queue with 10 messages. The payload of each message is the order it was created in. So the first message is a text message "1", the second message is a text message "2", etc.
The program then creates two consumers. The first is called "c5" because it reads a single message, prints the message, then sleeps for 5 seconds. The second is named "c1" because it does the same, but sleeps for only one second.
When I set consumerFlowLimit on the queue to -1 (unlimited) I get what I expect. The 10 messages get randomly "pre-assigned" to the queues, and I get output (something) like this:
c1 read message: 2 Mon Jul 14 08:37:53 PDT 2008
c5 read message: 1 Mon Jul 14 08:37:53 PDT 2008
c1 read message: 5 Mon Jul 14 08:37:54 PDT 2008
c1 read message: 7 Mon Jul 14 08:37:55 PDT 2008
c1 read message: 9 Mon Jul 14 08:37:56 PDT 2008
c5 read message: 3 Mon Jul 14 08:37:58 PDT 2008
c5 read message: 4 Mon Jul 14 08:38:03 PDT 2008
c5 read message: 6 Mon Jul 14 08:38:08 PDT 2008
c5 read message: 8 Mon Jul 14 08:38:13 PDT 2008
c5 read message: 10 Mon Jul 14 08:38:18 PDT 2008
What I want, however, is for the messages to be pulled off and printed in order, from 1 to 10. So I don't want the broker pre-assigning any of the messages -- I want the messages assigned to consumers only when they ask for them. So, I set the consumerFlowLimit to 0. But the setting of 0 behaves exactly like it does for the setting of -1. I think this is a bug and want to know if I should enter it as such. I see the same behavior for both the 1.3 and 1.4 brokers.
I do know that I'm successfully setting consumerFlowLimit, not only because I query and print it after I set it , but because when I set it to 1, it works as expected: only one message gets pre-assigned and output looks like this:
c5 read message: 1 Mon Jul 14 09:12:32 PDT 2008
c1 read message: 2 Mon Jul 14 09:12:32 PDT 2008
c1 read message: 4 Mon Jul 14 09:12:33 PDT 2008
c1 read message: 5 Mon Jul 14 09:12:34 PDT 2008
c1 read message: 6 Mon Jul 14 09:12:35 PDT 2008
c1 read message: 7 Mon Jul 14 09:12:36 PDT 2008
c5 read message: 3 Mon Jul 14 09:12:37 PDT 2008
c1 read message: 8 Mon Jul 14 09:12:37 PDT 2008
c1 read message: 10 Mon Jul 14 09:12:38 PDT 2008
c5 read message: 9 Mon Jul 14 09:12:42 PDT 2008
Thanks if you can help.

Challenge to Sun: Explain why there are no settings that allow this program to finish in 8 seconds every time it runs. 1 producer queues 10 messages. 2 consumers drain the queue. One sleeps 1 second after it dequeues a message, the other sleeps 5 seconds. Two messages should be dequeued at the 0 second marker and the 5 second marker, and one message at other second markers. 10 messages in 8 seconds. Should be easy, but openmq can't do it.
Command line looks like this once you compile it:
java -cp build\classes;lib\imqjmx.jar;lib\jms.jar;lib\imq.jar my.example.Flow 1 -1
The parameters are for the consumerFlowLimit and maxNumActiveConsumers attributes. Set them any way you like. Nothing will get you to 8 seconds consistently.
package my.example;
import java.util.Date;
import javax.jms.Connection;
import javax.jms.DeliveryMode;
import javax.jms.Destination;
import javax.jms.MessageConsumer;
import javax.jms.MessageProducer;
import javax.jms.Session;
import javax.jms.TextMessage;
import javax.management.Attribute;
import javax.management.MBeanServerConnection;
import javax.management.ObjectName;
import javax.management.remote.JMXConnector;
import com.sun.messaging.AdminConnectionFactory;
import com.sun.messaging.ConnectionConfiguration;
import com.sun.messaging.jms.management.server.DestinationAttributes;
import com.sun.messaging.jms.management.server.DestinationType;
import com.sun.messaging.jms.management.server.MQObjectName;
public class Flow {
private static com.sun.messaging.ConnectionFactory
connectionFactory = new com.sun.messaging.ConnectionFactory();
private String brokerName;
private int brokerPort;
private long flowLimit;
private int activeConsumers;
public Flow(String brokerName, int brokerPort, long flowLimit, int activeConsumers) {
this.brokerName = brokerName;
this.brokerPort = brokerPort;
this.flowLimit = flowLimit;
this.activeConsumers = activeConsumers;
public void start() {
try {
connectionFactory.setProperty(ConnectionConfiguration.imqAddressList,
this.brokerName + ":" + this.brokerPort);
Connection connection = connectionFactory.createConnection();
connection.start();
Session session = connection.createSession(false, Session.AUTO_ACKNOWLEDGE);
String queueName = "myQueue";
Destination myQueue = session.createQueue(queueName);
MessageProducer producer = session.createProducer(myQueue);
producer.setDeliveryMode(DeliveryMode.NON_PERSISTENT);
AdminConnectionFactory acf = new AdminConnectionFactory();
JMXConnector jmxc = acf.createConnection("admin", "admin");
MBeanServerConnection mbsc = jmxc.getMBeanServerConnection();
ObjectName destConfigName = MQObjectName.createDestinationConfig(DestinationType.QUEUE, queueName);
Attribute attr = new Attribute(DestinationAttributes.CONSUMER_FLOW_LIMIT, flowLimit);
mbsc.setAttribute(destConfigName, attr);
attr = new Attribute(DestinationAttributes.MAX_NUM_ACTIVE_CONSUMERS, activeConsumers);
mbsc.setAttribute(destConfigName, attr);
Long longAttrValue = (Long)mbsc.getAttribute(destConfigName, DestinationAttributes.CONSUMER_FLOW_LIMIT);
Integer attrValue = (Integer)mbsc.getAttribute(destConfigName, DestinationAttributes.MAX_NUM_ACTIVE_CONSUMERS);
jmxc.close();
System.out.println( "consumerFlowLimit: " + longAttrValue );
System.out.println( "maxNumActiveConsumers: " + attrValue);
// Pre-load the queue with 10 messages numbered from 1 to 10
for (int i = 1; i <= 10; i++) {
TextMessage message = session.createTextMessage();
message.setText(String.valueOf(i));
producer.send(message);
System.out.println("");
// Kick off two consumers
new Thread(new Consumer("c5", 5)).start();
new Thread(new Consumer("c1", 1)).start();
} catch (Exception e) {
System.out.println( "Exception occurred: " + e);
public static void main(String[] args) {
String limit = "1";
String activeConsumers = "-1";
if (args.length > 0) {
limit = args[0];
if (args.length > 1) {
activeConsumers = args[1];
Flow flow = new Flow("localhost", 7676, Long.parseLong(limit), Integer.parseInt(activeConsumers));
flow.start();
class Consumer implements Runnable {
private String name;
private int sleepSeconds;
public Consumer(String name, int sleepSeconds) {
this.name = name;
this.sleepSeconds = sleepSeconds;
public void run() {
try {
String queueName = "myQueue";
Connection connection = connectionFactory.createConnection();
Session session = connection.createSession(false, Session.AUTO_ACKNOWLEDGE);
Destination myQueue = session.createQueue(queueName);
MessageConsumer consumer = session.createConsumer(myQueue);
connection.start();
while (true) {
TextMessage message = (TextMessage) consumer.receive();
System.out.println(this.name + " read message: " + message.getText() + "\t" + (new Date()));
Thread.sleep(sleepSeconds * 1000);
} catch (Exception e) {
System.out.println("Exception occurred: " + e);
}

Set gl accounts by with dtw

hi
i have all my items gl accounts by set up 'item level'. i want to change this to 'warehouse level' or 'group level'. how can i do this by dtw? i try doing it and it just gives me a message saying that 'cannot set accounts for this item'
i have 18000 items. is my only option to change this manually?
thanks
prem

Hi Prem
I have to do this occasionally when people set-up new items incorrectly. The main thing to remember is to be exact with what you enter into the GL Method column in the template. It is case sensitive
glm_WH
glm_ItemClass
glm_ItemLevel
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Stewart Clark

Cwb error when value set is 'special'

We have setup a DFF segment where the value set has a validation type of 'Special'. When entering transactions in CWB, it gives us an error
'The data that defines the flexfield on this field may be inconsistent. Please inform your system administrator that the value set XX_VALUSET has an incorrect validation type (U). '
I know that there is a restricition in displaying a DFF in OAF if the valueset has a validation type of 'Special'. We are not required to enter value in this segment so is there any workaround for this error not appear?
Thanks in advance.

Hi Eddy,
The short text shown in St22 is "Templateinterpretation abgebrochen, Template nicht vorhanden."
Error analysis as shown in St22
"Sie können testweise den Service Parameter ~generateDynpro = 1 setzen,
dann wird für diesen Service die HTML-Seite ohne Template generiert und
Sie können zumindest sehen welches Dynpro vom Web AS gesendet wurde.
Bitte vergessen Sie nicht, den Parameter wieder zurück zu setzen."

A Tale of Woe --- Infinity Installation

It's now over a month since I originally ordered infinity and telephone with BT, and I have neither - both have never worked at all. There have been multiple failings on the part of BT, from two engineer visits (who failed to properly document the fault) and the technical faults team (who did not listen to me, did not record information properly and did not properly assess the fault).
I've been very patient and polite throughout the whole endeavour; however I’m now being told that I have to wait another month to have my broadband and phone line installed. This is not acceptable, and is over 2 months since I originally ordered! If BT had listened to me, or functioned in any type of efficient manner, my situation would now be resolved. I can't even find the correct place to document a complaint, so public is always best.
Timeline.
14/12/2013. Ordered Unlimited BT Infinity 2 and phone line. THIS IS A COMPLETELY NEW INSTALLATION. We had just moved into a new property, and have NOT had a broadband or telephone connection before at a previous property.
24/12/2013. Engineer arrived to install broad & phone. He failed to get anything (either phone line or broadband) working. He said that there was an issue with PCP. The line had been set up on the incorrect "green box" - one that was over a mile away, instead of the box just down the road from us. He said, it looked as though the line had been transferred from the previous owners to us, instead of being set up new. He said that he would report this back to BT, as it required an Openreach engineer to sort it out. HE DID NOT DO THIS.
27/12/2013. I called BT, and went through an automated system. This tested the line and found a fault on the line, generating an automated response for the fault on both the phone line and the broadband.
27/12/2013. I called BT again, as I was sure that I should explain what had happened with the engineer (and explain the problem with the PCP) - I was confident that the automated system would not be enough to get this problem fixed in the most efficient way. I was told that a general fault had been found in BT's network, and that it would be fixed on the 06/01/2014. Instead of listening to me about the issue with the PCP (which had been explained to me by the engineer), the CSO bluntly refused to take the issue further, stating that it was a "general problem in BT's network" that would resolve my issue once dealt with. As above, this is NOT a BT network problem, it is a problem that is specifically to do with the property and how it's been routed. I was told that if it did not resolve the problem I would be entitled to "compensation" - which I am now due. I specifically asked the CSO to make a note of this on the file.
02/01/2014. The Broadband fault was closed with absolutely zero feedback to myself or anyone looking into it.
02/01/2014. I contacted BT via chat so see why the broadband fault had been closed when it was not working. I was told that the broadband would not work with the phone line error. No explanation as to why it had been closed was forthcoming. CSO was blunt and unhelpful.
06/01/2014. The Openreach engineer arrived. Lo and behold, he told me EXACTLY the same thing as the previous engineer - the whole set up from the beginning was incorrect. We have been set up on the wrong PCP, and the line needs to be set up again from the sales end. He did a 5 minute line test and then left. I had to wait 10 days, for a 5 minute chat to tell me something that I already knew, and that, had the CSO I spoke to on the 27th listened to me, would probably be fixed by now. THE ENGINEER DID NOT REPORT THIS.
07/01/2014. Once again it was up to me to contact BT to have the matter resolved. Spoke to tech help and requested that this matter be looked into urgently. I was told that the engineers marked the fault as fixed – contrary to what the engineer himself told me yesterday. Apparently this “fault” needs to be sent back AGAIN to the engineers to get reinvestigated, and I would be contacted in 24 hours. I said that I would like to hear back within one hour (as I just keep getting fobbed off), and the CSO “Ratna” agreed that I would be contacted at the time specified today by them or their supervisor. The call-back came (2 hours late), which was then apparently too late for the CSO to contact the relevant team and hear back from them today – so they will be calling me tomorrow. BT has now agreed that there is a “cabling issue”.
08/01/2014. Had a call from BT at 1pm today – unfortunately this was during my lunch break and I missed it. No message was left to inform of what it was regarding, or what the call-back number was.
08/01/2014. Spent half an hour in a queue waiting to speak to a chat agent only to be told (when I reached number 1 on the queue), that the session had been cancelled as there we “no agents available”
08/01/2014. Went through the chat queue again however Ratna had apparently gone home for the day, so I spoke to Sanjog instead. I was then told that the engineers need more time to check the fault and that I would get a call back tomorrow. Sanjog then proceeded to reject the “cleared” mark on the fault (again?), and tell me that the engineering team close at 5 so he would be unable to contact them now.
10/01/2014. Didn’t get a call back yesterday, so spoke to chat again today. I was told that the line was connected to the wrong distribution point (as I told the BT on the 27th December), and that the technical faults team would be unable to deal with it. I was then told that I would need to speak to customer options, and that they would need to place a new order for the line. The CSO on chat, then called me to transfer me to customer options. After about half an hour on hold, I spoke to the same CSO, and was told that customer options would actually be unable to deal with it, and that she would need to send an email to the engineers and that they would be contacting me directly today.
10/01/2014. Spoke to the sales team this afternoon who went through the process of setting up a new order. I was told that I would need to wait until the 27th January for the engineers to come out to install the new line. Half way through setting up the order I was put on hold and the line cut out after about 10 minutes.
10/01/2014. I expected an immediate call back to complete the order however this did not occur. Instead, it was left up to me to call back and spend an hour on the phone trying to find someone to complete the order. I eventually found the same operator who completed the order for me. I was then told that I would need to wait until 25th February 2014 for the new line to be installed. I said this was not good enough (and she agreed) as it was nearly a month since placing the original order, so she sent an “email” to her manager, who would call me back to arrange a much closer date for the installation.
14/01/2014. I never received a phone call from BT, so it was once again up to me to call and explain the same thing again, to try and have someone bring the installation date forward. I spoke to order management who (once again agreed) that the time I had been waiting was beyond ridiculous. So had to “email” an escalation claim to OpenReach in order to try to get that date pushed forward, which she did.
16/01/2014. I actually got a call back from BT! However, it was simply a rejection message “All engineering resource in your area has been allocated to work on repairs to the network as a result of the recent bad weather across the uk”. So they were unable to bring the date of the appointment forward. I find this hard to believe that BT cannot spare one engineer for < 1 hour to install a new line for me, given the huge amount of time it’s taken to get to this point.
Summary of Failings:
I was told what the issues were by two separate engineers. A new line had to be installed to the nearest PCP by placing a new order with sales. Neither properly documented this with the faults team or followed up on what needed doing. It was left up to me to try and explain.
The faults team categorically dismissed everything I said, and did their own thing. By following that processes, it took over 2 weeks for the original fault with the line to be discovered. If either the engineers had properly documented the faults, or the faults team had listened to me at the very beginning of the process, the new line would have been set up, and I would now have broadband.
On multiple occasions I did not receive call-backs that were promised and it was left up to me to contact BT. This was a failure on all fronts, technical support, engineers and sales were all supposed to call me at some point, including management, supervisors and CSO’s. This is a failure from bottom to top.
All correspondence between different teams appears to have been completed via email. I asked on multiple occasions to have the matter resolved there and then, and was always told that it would take 24 to 48 hours to complete. This is ridiculous that apparently the teams have no direct line of communication. It would have taken a 5 minute conversation with the correct person to sort out the entire mess.
What Now?
So, who do I contact to complain about this? I've had enough of the useless chat & telephone CSO's, and I'm not going to wait 14 days for a response from a letter. Does BT not have a complaints email address?

Why is so hard to complain to BT?
I just went round in circles with a chat representative who categorically refused to put me on to their manager. It states in BT's complaints procedure that:
"We aim to resolve your problem to your complete satisfaction as quickly as possible. If we can't resolve your problem immediately we will agree a course of action with you."
I've now been waiting 3 days to be contacted via the forums mods. I would hope that this has been processed as an "expedite" case, due to the fact that it's been over a month since the original order was made. This is neither quick, nor satisfactory.
I just want to speak to a manger who has the ability to do something. I'm absolutely fed up of being fobbed off by CSO's. Take a quick look at the chat transcript below if you fancy a lesson in how not to deal with a customer who would like to complain. . .
*Transcript Removed.
The "complaints specialist" CSO above did absolutely nothing to resolve my complaint and then closed the chat session!
This is seriously bad practice ^^ BT's complaints team are not even following their own complaints guidelines.
I really hope that this is an isolated case. If all cases are dealt with such disdain then BT will be suffering a Class Action Lawsuit against them in the near future. I've now wasted such a huge amount of time trying to get this issue sorted satisfactorily and not one single person in BT cares.

Location services shows wrong location

I have an iPhone 5 with latest iOS. I live in Kennesaw GA. I installed xfinity Internet at my new home.
When my phone is connected to wifi, it shows the current location as charleston SC. This is for any app that uses the GPS.
My wife has an iPhone 4S with latest iOS and her current location is correct when connected to wifi.
So I find it strange that my phone shows my current location as Charleston.
When I turn off the wifi, the current location is correct.
If anyone has experienced the same problem please respond.

Improving GPS accuracy
GPS accuracy varies depending on the number of visible GPS satellites. Locating all visible satellites can take several minutes, with accuracy gradually increasing over time. Use these tips to improve GPS accuracy:
Ensure the date, time, and time zone are correctly set on the device in Settings > General > Date & Time. If possible, use Set Automatically.
Important: Incorrect settings on your computer can sync to your device. Verify the date, time, and time zone on any computer that syncs with your device.
Restart your device.
Verify that you have a cellular or Wi-Fi network connection. This allows the Assisted GPS (A-GPS) on the device to locate visible GPS satellites faster, in addition to providing initial location information using the Wi-Fi or cellular networks.
Note: Microcells (sometimes called Femtocells) are not supported with Location Services.
Maintain a clear view of the horizon in several directions. Keep in mind that walls, vehicle roofs, tall buildings, mountains, and other obstructions can block line of sight to GPS satellites. When this occurs, your device will automatically use Wi-Fi or cellular networks to determine your position, until the GPS satellites are visible again.

Moving iTunes from one PC to three MacBook Pros - how?

We started using Mac products because of the iPod. Each of our three family members in the household (dad, mom, and daughter) each created an iTunes account when we started; one for each iPod, however, we used dad’s Apple ID as the “master” account for iTunes. Anytime we purchased music we added it to the iTunes library using dad’s Apple ID. Back then, we were PC users and the PC held our iTunes library so it wasn’t a problem because we could each download music on to our own iPods from the master library with no problem. Today, all three of us have MacBook Pros and all have iPhones too.
Because we all each have our own Macs and we each have our “own” music we listen to from the master iTunes library account (dad’s) on our phones and iPods, how can we permanently move the music (and everything else like apps, pictures, etc.) on to each of our own MacBook Pros, yet still share the music (and stuff) with each other when we buy new music? The PC is dying and we have transitioned to each having our own Macs, yet we still want to share the music and stuff with each other when we buy new music or apps like before, yet we are not going to have a “master” iTunes library in a central computer? When we updated our iPhones, we used the master iTunes library.
I know we can use Home Share in iTunes to share music but it is my understanding that you have to use the same Apple ID (account) on all shared computes and devices to stream music using the same Wi-Fi network.
We can transfer all the music from the master library on the PC using Home Sharing to our own iTunes library on the Macs – not a problem. Do I need to actually copy the iTunes Music Folder files too to the Macs or just transfer music with Home Sharing?
Problem:
When mom or daughter each tries to updates their phones will the iTunes library on their Macs be overridden when they try to update their iPhones using their own Apple ID in iTunes? Will they lose all their music (and stuff) on their machines to be overridden by their iPhone?
I know we may have initially set up the accounts incorrectly when we first started by having a master library but we didn’t know what we were doing (not like we have improved much since then, but that’s another conversation) and we definitely did not anticipate or foresee each of us owning our own MacBook Pros.
Is there a way we can make the transition without being penalized for being shortsighted when we started this several years ago? Any assistance would be appreciated.
Thanks!

Choose Consolidate Library from the Advanced menu or the Library section of the File menu in iTunes, find the iTunes library location from the iTunes preferences, and move the folder to the new computer using any method necessary, such as an external drive, optical disks, or a network connection.
(38751)

HT2534 How do you use an iTunes card after you have redeemed it?? I have entered my code for redeem and when I click on purchase song it asks me for a credit card?!

How do you use your iTunes card after you have redeemed it. I have entered my redeem code and my balance is $20.00 but when I go to buy a song it asks me for my credit card details...?!

If you set up an Apple ID already and didn't enter credit card details because you were planning on using gift cards only, you probably set up the account incorrectly. If this is the case, you will have to enter the credit card details even if you want to use only gift cards and download free content only. Yoy will not have to use the card, but you can't use the ID without entering the card details now. You may be able to remove the card as well after the card is verified for use by Apple by editing your account details.
There is a very specific manner in which you have to set up an ID without using a credit card. You can read about it here.
http://support.apple.com/kb/HT2534
See this about changing iTunes account information.
http://support.apple.com/kb/ht1918
If you decide to create a new ID now, you will new another email address as wel, because the email address that you are currently using will already be associated with the ID that you just set up.
I am making certain assumptions here and reading between the lines of your post, so if I am guessing incorrectly, post back with more details.

I want to delete my ichat account and make a new one

i just got my mac and made a ichat account. i think i messed uo because i had used two different emails. i tried to add my friend but everytime it said waiting for authorization and it keep saying i was offline. i was wondering if there was any was i could fix this problem. PLEASE HELP SOMEONE!

Hi,
You haven't added any Spec for your machine or iChat version but you seem to imply it is new so I will presume Lion and iChat 6
iChat can use 4 types of names and some of those have sub-categories if you like.
In the iChat Menu > Preferences > Accounts you should have at least the Bonjour Option in the list even if you have no other accounts.
This is used between Macs on your LAN.
If they are using iChat and have Bonjour Enabled then you will see their Name as they call themselves in their Address Book. iChat will broadcast your Name as at the My Card in your Address Book (Head and Shoulders icon card).
iChat can join the AIM service and these can be one of three (sub) type of Names, although the Buddy list can have Buddies of each type.
You can register at AIM themselves, with @Mac.com and use a MobileMe name (Ending @Me.com)
Generically the Account/Buddy List is referred to as an AIM list as @Mac.om and MobileMe names are Valid AIM Screen Names
iChat can use Jabber Names/IDs. These include Google and there is an Option with iChat 4 onwards to use this a a separate sub category when adding an Account to iChat (In creating a BUddy List)
A Jabber ID can add Goolge Buddies or a Google Buddy List can have Jabber Buddies.
iChat 6 adds the ability to use a Yahoo ID as well.
Although the Yahoo for Mac App (it is still in Beta) can add MSN contacts this cannot be done in iChat.
Adding Buddies.
In an "AIM" List you can add Buddies by clicking the Plus icon at the Bottom of the Buddy List and selecting Add Buddy
You type the Buddy's name in full (As in [email protected], or [email protected] or the AIM name that the persons tells you (it may not be an Email) )
Allowing or Blocking a Buddy is then done in the iChat Menu Preferences > Accounts > Security tab.
With a Jabber/Google List you have to Authorize the Buddy as you Add them. A Person has to be in th Buddy List rather than allowing or Blocking them later.
To be more precise a Request to Authorize is sent to the Buddy and they either Accept or Deny.
In iChat 3 through 5 this needed to be done when the Buddy was On Line as iChat does not repeat the Request. From what you post it seems this has not changed in iChat 6
(Other Jabber apps continually send the request until such time as the person actually sees the request and does something about it.)
So it may not be that the Name is "Wrong" or that you have set up your account incorrectly.
I have no info on setting up a Yahoo account at present or how Buddies are added for Allow/Block Authorise or not.
What you cannot do is use an AIM Account to add Google or Jabber buddies to (Or vice versa) even though on the whole the naming formats (email Style IDs) applies to both.
AIM Registrations ask for a second email for Password recovery
@mac.com Registrations require a second email to Verify the Apple ID you are creating (It happens to be an Valid AIM screen Name as well (@mac.com look like email but are not so you cannot verify them back through @mac.com as it were).
The Waiting for Authorisation message only comes from a Google Talk ID or a Jabber Buddy List.
It will show if you add an AIM valid Name or if the Buddy is Off Line and not seeing the Request to answer it.
Example iChat 4 pic
(not sure why I had these to options crossed out but I may have been talking about iChat 3 when I used it)
Obviously iChat 6 has Yahoo as well.
8:30 PM Sunday; August 28, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Maintenance view event for validation when changing data

Hi All,
I have a maintenance view on a table that should validate some fields during user input.
I am using event 05 'Creating a new entry' to validate fields when user creates new entry in the table. That works fine.
I would like to have the same validations happening when the user changes fields of records already existing in the database. I tried to use event 01 'Before saving the data in the database' but the problem with this is that user can change many fields of many records before clicking 'Save'. I would like to have the error raised for incorrect entry already after the change.
So far I could not find an event to do this but only by changing the code itself. The problem with that is whenever the code is regenerated the custom part is lost.
Is there an event I can use that would help me achieve this?
Thanks in advance.

Hi Abhishek,
I tried event 21, I`m playing around with that since that`s the only one triggered when I press Enter.
The problem with this is that
- the check runs when you press enter, so you can still change many fields of many records (one step maintenance) before the validation runs
- you can`t raise an error message, because only the key fields will be input ready, the non-key fields will be readonly
The way I currently handle is I undo the changes in 21 (get previous field values from TOTAL) and raise an information message i/o an error informing user to check the entry.
What I`m looking for is an event that will raise a message and set focus on the incorrect field (if there`s one such).

HP Laserjet Printer not available in Time Capsule settings

I have an HP Laserjet P1005 printer; very basic stuff. I had previously set it up so that it was connected to my Time Capsule. There were a few issues (I had to connect my MacBook Pro to the Time Capsule via LAN cable for the printing jobs to actually print) but I could use the printer.
I have recently moved offices which required disconnecting everything including my TC. Again, nothing unusual here and when I connected everything in I got back to work no problem. However, I can no longer use the printer (not even when I connect my laptop directly to the TC. I've gone into the TC settings to see that there is no printer linked to the TC. I've tried many times to set up a new printer in my preferences, but when I try to manually change the settings through Airport Utilities there is no printer available for me to choose.
Am I setting up the printer incorrectly? Maybe someone can help me set up the printer so that it comes up when I open Airport Utilities? And why do I always need to connect my laptop to the TC when I want to print; is it because the printer is pretty basic and can't link this way?
Any help will be greatly appreciated!
Andrew

I'm not sure if the following will help but here goes. I have two printers on my time capsule---A Brother multifunction that I have had on for about 2 1/2 years and recently added a HP Deskjet(both on USB). I first installed the printer directly to my iMac to make sure that I have no printer driver issues etc. Then I plugged the two printers into a USB switch(forgot to turn the HP printer on).. Then I figured my problem out. Printers only show up in the Airport utility if they are turned ON.
May be this will help.

Setting of WorkStatus is incorrect

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