Setting up ARD 2.2

I'm able to see my mom's computer on the scanner list, but when I add her to the Master List the username and password are not accepted. The ones I'm using are admin and current on her machine. I'm new to this, real new and appreciate any help. Thanks in advance.
I need help just getting set up. I'm sure other issues will emerge.
867 MHz PowerPC G4 Mac OS X (10.4.4) mom's on G5 iMac running 10.4.4

When I check the Apple Remote Desktop option in the System Preferences > Sharing pane I get a message that reads "Others can manage your computer using the address..." There is an address that follows. On my mom's computer is reads the name of the computer and that's it (i.e. jenny/~jenny).
867 MHz PowerPC G4 Mac OS X (10.4.4)

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Multiple users sharing one set of ARD preferences

I need to be able to have multiple users share a common set of ARD preferences which are stored in a central location. Is this possible with ARD? If so is there a difinitive description on how to do this?
All users will be using MacOs 10.9.2 and ARD version 3.7.1

user515989 wrote:
I'm a Forms developer, and Apex looks intriguing yet formidably intractable. Where are the triggers for
pushbuttons - I can easily create a button but there's no obvious "create trigger" bit to accompany it.
I guess I'm lacking understanding the gut essence of Apex; I've had a look at a few tutorial and the stuff
I've read so far falls far short of acceptability - the manuals have one or two sentences of "aims" at
the start of a section followed by fifty-point lists of "do this, do that" instructions then they round it
off with an audaciously arrogant section at the end along the lines of "Now you know how to do XYZ".
What this lacks is the "essence" of the task - I have to reverse engineer each blooming step to try and
understand what it is meant to achieve.
Have I missed any damn good tutorials out there - there must be some (except those boring Youtube
videos where we watch someone perform the fifty-step routines again without explaining the essence).
Can you tell that I'm frustrated by a lack of documentation; I risk losing your kind support in my early
foray into Apex (help a drowning man please :-)
Thanks again in advance
Mungo :-)Its important to remember that Apex is nothing other than a framework for creating HTML and running web pages. So what used to be triggers are now standard javascript events. Although you will find help on the forum for javascript and maybe some in the documentation, javascript events are standard and not proprietary like Forms triggers were. Its frustrating, but there are a TON of resources (google) on the basics of javascript. For instance instead of when-validate-trigger, you'll probably look at the onblur event to trigger a piece of javascript code to run your validation. You can use onfocus which would be sort of like when-new-item-instance in Forms-speak.

Setting up ARD on client running 10.2.8

In reading through most of the posts - I am not anywhere near the expert that most of you are - so I am sure that there is a simple fix for my question:
My mother-in-law is using my old Apple Cube - with version 10.2.8. She lives in CA, I live in Texas. How do I have her enable Apple Remote Desktop so I can use a VNC tool to be able to help solve some of her issues.
On my PB, I am running 10.4.10 and in System Prefs, there is an option to enable ARD service - how do I have my MIL do the same on her mac?
Thanks in advance.
PB G4 - 1.67; mini 1.42 Mac OS X (10.4.10)
PB G4 - 1.67; mini 1.42 Mac OS X (10.4.5)

rgraphics wrote:
Trying to setup printers on new/used G5. OS X 10.5.8. I can't seem to find were to put the ppd files.
I can't guarantee that this will work, but you might try /Library/Printers/PPDs/Contents/Resources.

Help on setting up ARD access?

Hello, I'm new to this so in a nutshell my client has asked me to remotely control a branch office of hers with 3 macs behind a linksys router/firewall. The DSL they have provides static IP addresses but currently I just have the router using DHCP. So since I want to be able to control all three macs separately, am I correct that port forwarding won't work for 3 machines. I was thinking since I have 8 static IP addresses available from the ISP, can I just give each mach one of those static IP addresses...then if I can do that, how do I get them to work through the router/firewall? Or do I tell the firewall/router what each of the IP addresses are and then have it route to the individual machines? So for instance set each machine with a static IP based on the router 192.168.1.xxx then somehow tell the router the outside IP address and to forward anything sent to that outside static IP to the internal static IP? ha ha Anyway, any insight or reference to guides on how to do this would be great. I think the Linksys supports NAT. The macs I want to control are all core 2 duo imacs running the latest OS X. Thanks in advance!

Actually, I can do the query in SQL *Plus. I just can't do the query on SQL scratchPad.
However, I can only say:
select * from states@MSACCESS
I cannot say:
select name from states@MSACCESS
The error message is 'NAME' invalid identifier.
I try to say
select s.name from states@MSACCESS s
but still doesn't work.

Installing Final Cut Pro (or similar "big" app) in lab setting via ARD

Has anybody successfully installed a suite of apps such as FCP or Adobe CS3 via the package install option in Remote Desktop 3? I'm trying to push out the latest Final Cut suite to an ARD-managed lab of 15 iMacs and it is failing?
TIA.
-Mike

Here's what we're doing at my independent art college.
We make IMAGES from a sample computer.
Take one G5, and PARTITION it.
Make the 2nd partition about 60-80GB.
You need to do this BEFORE you install FCP.
Install all your programs as normal, but when you install iLife and Garageband and Final Cut Studio, take advantage of a feature in their installers; you can TARGET A DIFFERENT DISK to store you LOOPS and SUPPORT FILES ON. (That's why we name the 2nd partition "Support Files and Loops".) This installs the proper paths into the source of the applications.
After all installs are complete, create a Network Boot Image from the First Parition ("Macintosh HD").
Now, this won't have ANY support files in it. So it will be smaller. We got ours down to around 17GB. NETBOOT the lab, partition each client machine (press CMD-D at the Netboot dialog to launch disk utility), and then install the Previous Image on the First Partition.
When that's done you'll have a lab full of FCP waiting to find its "Support Files and Loops".
That's the hard part.
I tried using ARD to move out the 55GB to each client machine.
It works well going to one locked machine at a time. Using a Firewire drive with the 55GB on it connected to the ARD control machine, you can simply control a client and drag the files from the FW Drive on the control machine to Partition on the client machine. It took about an hour for each client and trying to do more than one at a time made the process freak out.
I am trying to use the COPY ITEMS command but the MULTICASTING is wrecking our IP telephones.
I tried to schedule it for the middle of the night and it worked the first time for 4 computers at once. But last night I tried 12 at once and almost all failed out. After I Controlled a couple who had stalled the process started up again and then with only ONE client machine being copied, the **** thing multicasted and I found out later that it squeezed out a bunch of administrator's phones again!!! Ugh. Now I look wreckless! (The reason I am on this board is to find out how to NOT Multicast.)
The solution we found was to use sneakernet in the form of student workers and firewire drives, making local, individual copies to the client machines.
If anyone knows how to turn of Multicast in ARD, please let me know. As for the topic of this thread, FCS certainly CAN be installed, but the Support Files and Loops are the challenge.
Good luck.

ARD Admin problem

I'm running ARD 3.4 in a school with 26 iMacs from early 2006 in a lab. Everything was working fine until I had to replace two machines due to hardware failure. I replaced them with the same model computer, restored them from the same image that the rest used, and called it good. I administer ARD from another iMac, early 2008 20" in the building. I went to install some software and found the two I had replaced not working, call them #1 and #3. I removed them from my list, ran the scanner, and found the machines were simply using different IP addresses, so I re-added them to my list. ARD works as usual for all the machines except 1 & 3, listing them as offline, but I am still able to control them (any other tasks fail because the computers are "offline"). I've gone through every setting, both on the machines, and in ARD and the only difference I can find is that ARD reports 1 & 3 as being administered by a computer with a different IP address than the others - I've pinged this IP address and gotten no response. The working computers also have a green light next to the admin machine name, while 1 & 3 do not. I click the edit button at the bottom of this page, but it doesn't actually let me edit anything, regardless of which computer I'm checking.
Has anyone else run into this problem? Any suggestions?

Hi jhana,
I've been combing the boards because I too am having this very same kind of thing happen.
In my case, I moved and have been attempting to recreate the office I had back in AUG 2010. Started setting it all up in January and was delayed due to a lot of hardware failures. Am finally getting around to setting up ARD and my computers are not working with ARD as they did in the past. Many are showing up as Offline. I decided to throw away the prefs and thought it would give me a fresh start, but now many computers on the network are not even showing up!
Misery loves company, but I sure would like to solve this and get happy.
Suggestions anyone?
ARD 3.4 Administered from an iMac PowerPC G5, and the Ethernet & Airport network has 3 more iMacs, a MacMini, and two PowerMacs, and a PowerBook G5, and sometimes an iBook. Things were working great before I moved. Network is configured a bit differently that before, but since I set it up, file sharing seemed to be working OK, so then went I went to set up ARD 3.4 things are not right.
Why?
Thanks in advance and so long for now, TOM

ARD, screen share and a second monitor

I have a 2008 20 inch iMac and 13" aluminium macbook. I wanted to use the iMacs screen with my macbook and decided to get ard (as it was kind of cheap on the app store).
I was a bit disheartened when I found that, when controlling the macbbok from the imac, I couldn't make the window go full screen. I understand this was a resolution issue that couldn't be gotten around.
However did find out that if set used ARD's screen share (rather than the light version that comes with OSX) that I could get full screen by reducing the resolution of the iMac.
However when I plug an external monitor into the macbook it all goes wrong. If I am using the OSX version of screen share (light) then I can choose to show only one display. If I use the ARD version I don't have that option and can only view both screens.
What I had hope for was to be able to use the fullscreen capability of ARDs screen share with my macbook with a second screen attached, but only view the macbook screen on my iMac.
Is there a way of achieving this with ARD. Or am I going to have to try an alternative software?
Thanks
Gareth

The obvious choice for an Apple display is the 24-inch LED (backlit) Cinema Display. It as the same Mini DisplayPort connector, and it will give you a few more USB ports. But it as some extra features that may not be necessary for use with an iMac, such as its own iSight camera, built-in speakers, and a power connector for use with MacBooks. And it costs $899 retail. But it would certainly look nice next to an aluminum iMac.
http://www.apple.com/displays/
For a non-Apple display, there are many choices. They are generally cheaper. The standard digital connector is DVI. You can also use a display with a VGA connector, but DVI would be better if you are getting a new display. If your iMac is a 24-inch model, its built-in display has 1920x1200 native resolution. That would be a good choice for an external display, typically 23 or 24 inch. You can go all the way up to 2560x1600, which is typically a 30-inch display (including Apple's model). You can even get one with Dell branding that works.
http://eshop.macsales.com/item/Dell/3007WFPHC/
Your choice depends on how much you can afford to spend and how big (in terms of resolution) you want it to be.

ARD Looses IP address in client settings

I have several Mac Mini's and PC's at a remote site behind a router. I have assigned specific ports to forward communication to these computers. All computers use the same external IP address. Each Mac or PC can be observed or controlled when they are set up but ARD frequently looses the external IP in the client settings when I check another computer on the same network. This forces me to have to edit each client setting and does not always work unless I delete and recreate that client.
I would appreciate any help to resolve this issue.

All Macs behind the router/firewall have full ARD functionality when connected but do not retain the external IP address in settings if more than one device has that same IP. Each device on the network PC and Mac have specific VNC ports, 5900-19. Needless to say the PC's do not have full ARD functionality but do operate very efficiently as a VNC.
My problem is that ARD unlike other remote desktop products does not seem to have the ability to retain the external IP in settings even though each device has a unique port setting. ARD does have some very nice features but but in my opinion this is more than a shortcoming in the product... this is a bug. I'm really hoping that someone has experienced this issue and has a workaround or I may have to scrap ARD and go to something else.

ARD Admin with Standard Account

I log in with a Standard Account on my MacBook Pro under Mac OS X 10.6.8, open Apple Remote Desktop Administrator. I have access to most of the commands in the menu bar except those under Reports (All) and Manage (Copy Items, Install Packages, Send UNIX Command, Empty Trash, Set Startup Disk, Rename Computers, Upgrade Client Software, Change Client Settings).
Is there a way to allow the Standard Account to access all the features of ARD Admin?
I ask because we have a policy in place where everyone must be using a Standard Account and only the Admin account to authenticate installations, etc. I provide support and use ARD to connect with remote computers.
Thanks!

I seem to remember there being a setting in ARD to allow what non administer accounts can do with ARD. But to access these settings you need to first login as an administrator, and set those settings in ARD Prefereces.

Cannot log in to OSX Server using ARD

I am struggling with a problem that I cannot figure out. I posted this on the ARD discussion group and did not get a reply.
I use ARD, latest version, all updates, to remotely control about 9 machines across two locations that are linked by a pair of NetGear FVS124G routers connected by fulltime VPN. All of the Macs are running 10.5.4, all have the latest updates across the board, as do the single OSX servers in each location both of which are running OSX 10.5.4 server with current updates.
I can access all of the workstations using ARD without difficulty, both locally and across the VPN.
The servers will not authenticate, returning the message, "Authentication failed to ....... Server"
The message seems straightforward enough, its cause more obscure, and I get the same message on each of the two servers.
The login I am attempting to use in ARD is an administrator account, sharing on the servers is set to allow full access in the sharing setting in System Preferences in both servers, and I have no trouble using either the server preferences or server admin tools to control the two servers.
It is just that ARD won't allow the login that works with either local login or the server tools. I am able to login to each server with SSH without difficulty.
In checking the two servers, I am surprised to see them both listed in ARD info page as OSX 10.4.11 clients (which they clearly are not), whereas they are both listed (accurately) as running the current ARD client.
I suspect something fairly simple in my configuration of the two servers that I am overlooking since I can log into all the OSX workstations at either location from ARD at either location.
Any help will be greatly appreciated.

Thank you for your response. As I think I understand what you are saying, you do not use the "all users" setting for remote access in the server settings, and then allow ARD to provide remote control.
I have used the all users setting for ARD, and will try changing this on the servers. The other settings are already as you suggest.
Thanks and will see if this works....

Can't figure out how to install ARD on Headless Xserve G5 running 10.4.4

Ok, I'm getting really frustrated not being able to figure this out. I have a new Xserve G5 running 10.4.4 I have no services currently rinning on it. I have all the sever administration apps installed (also 10.4.4) But my first order of business is to install some other software on the server.
I bought Apple Remote Desktop 2.2 Unlimited and installed the administer stuff on my powerbook.
But When i came to seting up the sever for ARD im baffled. Most documentation refers to setting up ARD on the server though the aever admin app. But I can't find any reference to ard in server admin.
What am I missing ?
Xserve G5 Mac OS X (10.4.4) ARD 2.2

One more thing...
You may have seen these already, but if not and you're interested in seeing some of the capabilities of ARD in action you might want to check these out:
Apple Seminars Online
Desktop Management Made Easy with Apple Remote Desktop 2
MacEnterprise.org Webcast
Apple Remote Desktop 2 In-Depth Webcast
Xserve Mac OS X (10.4.4)

ARD and root user - how do I give access?

Any suggestions on how to set up ARD 3.0 access to a Mac OS X 10.3.9 computer which is running as root? When one goes to Sharing to set up ARD access the root user does not appear in the list of users even when it is enabled and the root user is loged in. BTW, I need this as the system is running as a 4D database and web server and (for the present) needs to be run in root to be visible to web clients.

"Because I need to view and manage an application
(4D Server) that is running in root."
Yes, I know. Giving an admin user ARD access has no
bearing on what user...in your case "root"...is
logged into the computer.
Run 4D while logged in as root, but authenticate as
an Admin user for ARD access.
I am now back in my hospital and have tried what you suggest - and it works perfectly. So - very many thanks for providing the correct solution - I owe you a beer next time you are in England or I am in Chicago!
G4 twin 1.4 Mac OS X (10.3.9) Numerous others / large 4D site

Please, need help setting up multitrack monitoring

Hows it going. I've just bought an Audigy 4 Pro soundcard and usin it with cakewalk sonar, and just bought an alesis multimix 16usb thinking it could control sonar, but obviously not. What im after, is, if available, is something that can split? channels to numerous outputs so i can control each channel, but got no idea how to do it. Any feedback appreciated, thanks
Matty

*"how I can set up ARD do that I can control their internet usage"*
Sorry, but you can't. That is not a feature of ARD, even when you manage Macs with it. The only thing you can do with a PC with ARD is control and observe it, and that requires a VNC server be installed on the PC.

ARD 3 Task Server Access

I have a server set up with ARD 3 to be used as a Task Server. I have the proper check boxes set in ARD Preferences to allow access to that box. I installed ARD application on my laptop and am trying to set it up to talk to the task server. I am being prompted for a name/password and for the life of me cant figure out what it wants.
I tried ARD with the random password generated
I tried my Local Admin account and password
I tried the Servers Local Admin account and password
Do I need to create a new user on the server for this task?
I scoured the admin docs and have not seen any specific reference to task server in this capacity....HELP 8-)
-Mike
PowerMac G5, Mackbook Pro, 20" iMac Mac OS X (10.4.6)

I can verify that 2 distinct serial numbers do work 8-)...my other licenses came in today, I updated the Serial number on the server with the copy purchased for the server, and I installed another copy on my test admin machine using the one for myself, 2 distinct serial numbers....works as advertised, the only thing I needed to do was enter the name and password of an ARD user after picking the task server in the admin set-up.
Works like a charm. My remaining question is. exactly what privs in ARD agent does an account need to have enabled to allow it to be used as an authentication account to activate an admin client to use that task server?
-Mike

ARD over the internet - one external IP, multiple clients

I have a tricky question (at least it is tricky for me)...
The objective: To connect to a single static external IP over the internet and gain access to the 4 or so ARD client computers that are on the network within.
Currently I connect to the external IP and have configured my router to forward the relevant ports to a single client computer (one internal IP using the relevant port 5900 forwarding as suggesting in the user manual).
My question is, what do I have to do to be able to have access to (and control) more than one of the ARD clients on the network within??
Any help here would be much appreciated!
My thanks in advance.

Setup a VPN or install ARD admin on the one client you have access to and control the other clients from there.
can you explain to me how to set up ARD admin, and access?
I'm trying to use NAT portmapping and some how it's not working.
Thanks,

Setting up ARD 2.2

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