Setting up Business Catalyst Web Hosting & Email

I'm a new CreativeCloud subscriber and want to use Business Catalyst (BC) to host two sites I have presently hosted with Yahoo. Switching a site over to BC can be tricky as I need to point my DNS to BC and figure out how email will work. The help pages for email on the BC help site is vague and only offers an example if you happen to use Google Email App (Gmail). I have previously set up my Yahoo email account using POP3 to receive my domain based emails. It works great and I would like to continue using Yahoo to do this. But the settings for POP 3 are not provided by BC. Can you give me any more information about this? Is it possible to use Yahoo to receive my domain based emails?
The other question I have is about how timing and how to move from Yahoo to BC upon updating the DNS to point to BC; what is the best way to do this to insure that the site isn't down at any time? Should I simply point the DNS to BC and once it's active I can cancel my Yahoo hosting? How can I tell when the DNS has switched?
Do you have any other cusotmer support infrastruture, other than this discussion based tool? Do you provide customer support by phone? I'm concerned about switching over to a new web hosting tool that doens't have good and imediate customer support. I've used discussion baesd tools before and they can take a long time to get an answer and occasionally the problem is never answered.

Hi Jsokko,
What you need to do is log in to admin console on your site and add a domain to it. That is step 4 in this article http://forums.adobe.com/docs/DOC-1741. Then you need to either redelegate DNS to us or point the A-records to us. See step 3 in that same article.
If you decide to redelegate the domain name to us you will need to create an MX record that points back to Yahoo. Ask Yahoo support what their MX record is and once you obtain it you need to set it up under Site Settings > Domain Names. You should set everything up at our end first before redelegating to avoid downtime.
Finally, our support team can be reached through Help and Support link in admin.
Cheers,
Mario

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