Setting up Service desk Management

Hi,
We have EP 6.0 SP14. We want to set up Service Desk Management with solution Manager.
Could any one guide the set up steps.
Thanks in advance
Pradnya

Hi Pradnya,
Here you go as a first step to start
http://help.sap.com/saphelp_nw04/helpdata/en/33/c7f5414e2fc517e10000000a155106/frameset.htm
Cheers!!
::Do not forget to reward points if it helps.

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Hi,
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did you create and or configure:
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Numer range configuret ?
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